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Judge’s Choice Pet Food
Branding Case Study
11.20
from this … … to this.
How we transformed a pet food brand
2
from this … … to this.
… and another
3
Contents
5			The history
7			The problem
8			Research
9			Positioning
12			Creative development
16			Nature’s Harvest
25		 Country Pursuit
4
Judge’s Choice brand history
Judge’s Choice has been making dog food for nearly 30 years.
By producing consistently high quality products they have earned a loyal
customer base, a healthy portion of market share and a royal warrant
(endorsed by the Queen’s working dogs).
They are sold online, in country retail outlets and petfood stores
across the UK and abroad.
5
Country Pursuit:
A dry food for working and
active dogs, bought in bulk.
Nature’s Harvest:
Wet food sold in individual sealed
packs, for the domestic market.
Product lines
6
•	 Premium product looked cheap
•	 Old fashioned branding
•	 No discernible voice
•	 Confusing brand messages
•	 Inconsistent branding
•	 Increased competition for listings with key buyers
•	 Lack of clarity and overload of information
The Problem
7
•	 The marketplace is saturated
•	 Lack of innovation in the pet
food industry
•	 Clear signposting of flavours
and product variants is
critical to purchase
•	 Design consistency makes a
big impact (especially if you
have a strong shelf presence)
•	 Need to connect emotionally
with customers
•	 Pet owners are prepared to
pay for premium products
with percievable benefits
•	 Loyalty to a name is no
longer enough
Research found …
8
Positioning
FOR POSH DOG OWNERSFOR DOGS WITH MEDICAL NEEDS
FOR OWNERS OF COUNTRY DOGSFOR ATYPICAL
(ENVIRONMENTALIST)
DOG OWNERS
FOR OWNERS OF
WORKING DOGS
FOR DOG OWNERS WITH A
SENSE OF HUMOUR
FOR PERFORMANCE DOGS
Most competitors make it
clear who they are aimed at:
9
Tone of voice
SERIOUS LIGHTHEARTED
SCIENTIFIC HOME COOKED
EXPENSIVE AVERAGE BUDGETGOOD QUALITY CHEAP
SERIOUS LIGHTHEARTED
SCIENTIFIC HOME COOKED
Mapping our
competitors tonal
spectrum helped to
inform the strategic
design direction.
10
Our research allowed us to define two clear customer profiles:
•	Country dweller
•	Farming stock
•	Male
•	Urban and rural
•	Professional
•	Female
Country PursuitNature’s Harvest
11
Creative development
How do most royal
brands do it?
We found that the other ‘royal’ brands wore
their credentials on their sleeves.
13
Redesigned logotype
Redesigned logotypeOriginal logotypes
*Please note updated RRP's
14
Royal credentials
on parade
Redesigned logotypes of the brand family
15
Nature’s Harvest
Nature’s Harvest customer
•		 Urban and rural
•		Professional
•		Female
•		 Affluent
•		Discerning
•		Quality-driven
17
Design inspiration
We looked to
brands that were
understated to
evoke quality as
our reference.
18
Imagery
We used
intimate portrait
photography
to convey the
nobility and
character of dogs
in an honest and
unsentimental
way.
19
Colour
We employed
a subtle, food
inspired colour
palette that
spoke to a
discerning,
‘foody’ target
market.
Chicken
chicken
tripe
duck
rice
lAmb
rice
oceAnfisH
rice
Chicken
sweetpotAto
sAlmon
SWEETPOTATO
SALMON
RICE
turkeY
RICE
lAmb
sweetpotAto
20
A complete set of
icons was used
to differentiate
products by their
features and
benefits.
Iconography
21
Packaging
22
Packaging
With a complex
range of flavour
and age variants,
we created a
flexible design
system.
23
The result
was a canine
gallery, giving
customers
a wealth of
options and
choices.
24
Branding
The brand has applications
across a range of
collateral.
25
Branding
26
Country Pursuit
Country Pursuit customer
•		 Country dweller
•		 Farming stock
•		Male
•		 Buys in bulk
•		Looks for quality
reassurance
28
Inspiration
A rough, rustic look,
using hand-made print
techniques was used as
reference for the design
of the new brand to evoke
traditional rusticity.
29
Colour
Strong, overlaid
colours that
reflected the
previous colour
design were
chosen to give
the brand
energy, yet
retain customer
recognition.
chickenmixer
muesli
lambtripe
advancedblendrestmaintain
workplay
30
Imagery
We created a set
of illustrations of
the working dogs
the product was
made for.
31
Packaging design
32
Packaging
innovation
We helped rationalise the
product range, making
sure naming was logical
and clear. Working with
the production supplier we
helped develop a pack that
is structually strong, easy
to reseal, and ecologically
sound while retaining the
brands rustic essence.
33
The brand was
given the scale
and range to
evolve into new
touchpoints.
34
Branding
35
Branding
36
Don’t just take our word for it …
“Although it was obvious we needed our two lines of dog food to look better, Brenton Blue
went further and clarified various problems we had encountered over many years. They
worked on the brand architecture and planned and executed a whole new information
system on pack to make it easier for customers to quickly see which product to purchase.
I think their strength lies in being able to look holistically at a brand, identifying
inconsistencies and disconnects which have been holding it back, then transform this into
a simple and elegant solution … which adds a huge amount of value to our business, not
just aesthetically, but also financially. The re-brand is great work!! Thank you so much!”
Chieko Chester, CEO Judge’s Choice
37
If you’d like to talk to us about your design or
branding challenges, please get in touch …
hello@brentonbluestudio.com
brentonbluestudio.com

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Bb judge's choice case study

  • 1. Judge’s Choice Pet Food Branding Case Study 11.20
  • 2. from this … … to this. How we transformed a pet food brand 2
  • 3. from this … … to this. … and another 3
  • 4. Contents 5 The history 7 The problem 8 Research 9 Positioning 12 Creative development 16 Nature’s Harvest 25 Country Pursuit 4
  • 5. Judge’s Choice brand history Judge’s Choice has been making dog food for nearly 30 years. By producing consistently high quality products they have earned a loyal customer base, a healthy portion of market share and a royal warrant (endorsed by the Queen’s working dogs). They are sold online, in country retail outlets and petfood stores across the UK and abroad. 5
  • 6. Country Pursuit: A dry food for working and active dogs, bought in bulk. Nature’s Harvest: Wet food sold in individual sealed packs, for the domestic market. Product lines 6
  • 7. • Premium product looked cheap • Old fashioned branding • No discernible voice • Confusing brand messages • Inconsistent branding • Increased competition for listings with key buyers • Lack of clarity and overload of information The Problem 7
  • 8. • The marketplace is saturated • Lack of innovation in the pet food industry • Clear signposting of flavours and product variants is critical to purchase • Design consistency makes a big impact (especially if you have a strong shelf presence) • Need to connect emotionally with customers • Pet owners are prepared to pay for premium products with percievable benefits • Loyalty to a name is no longer enough Research found … 8
  • 9. Positioning FOR POSH DOG OWNERSFOR DOGS WITH MEDICAL NEEDS FOR OWNERS OF COUNTRY DOGSFOR ATYPICAL (ENVIRONMENTALIST) DOG OWNERS FOR OWNERS OF WORKING DOGS FOR DOG OWNERS WITH A SENSE OF HUMOUR FOR PERFORMANCE DOGS Most competitors make it clear who they are aimed at: 9
  • 10. Tone of voice SERIOUS LIGHTHEARTED SCIENTIFIC HOME COOKED EXPENSIVE AVERAGE BUDGETGOOD QUALITY CHEAP SERIOUS LIGHTHEARTED SCIENTIFIC HOME COOKED Mapping our competitors tonal spectrum helped to inform the strategic design direction. 10
  • 11. Our research allowed us to define two clear customer profiles: • Country dweller • Farming stock • Male • Urban and rural • Professional • Female Country PursuitNature’s Harvest 11
  • 13. How do most royal brands do it? We found that the other ‘royal’ brands wore their credentials on their sleeves. 13
  • 14. Redesigned logotype Redesigned logotypeOriginal logotypes *Please note updated RRP's 14
  • 15. Royal credentials on parade Redesigned logotypes of the brand family 15
  • 17. Nature’s Harvest customer • Urban and rural • Professional • Female • Affluent • Discerning • Quality-driven 17
  • 18. Design inspiration We looked to brands that were understated to evoke quality as our reference. 18
  • 19. Imagery We used intimate portrait photography to convey the nobility and character of dogs in an honest and unsentimental way. 19
  • 20. Colour We employed a subtle, food inspired colour palette that spoke to a discerning, ‘foody’ target market. Chicken chicken tripe duck rice lAmb rice oceAnfisH rice Chicken sweetpotAto sAlmon SWEETPOTATO SALMON RICE turkeY RICE lAmb sweetpotAto 20
  • 21. A complete set of icons was used to differentiate products by their features and benefits. Iconography 21
  • 23. Packaging With a complex range of flavour and age variants, we created a flexible design system. 23
  • 24. The result was a canine gallery, giving customers a wealth of options and choices. 24
  • 25. Branding The brand has applications across a range of collateral. 25
  • 28. Country Pursuit customer • Country dweller • Farming stock • Male • Buys in bulk • Looks for quality reassurance 28
  • 29. Inspiration A rough, rustic look, using hand-made print techniques was used as reference for the design of the new brand to evoke traditional rusticity. 29
  • 30. Colour Strong, overlaid colours that reflected the previous colour design were chosen to give the brand energy, yet retain customer recognition. chickenmixer muesli lambtripe advancedblendrestmaintain workplay 30
  • 31. Imagery We created a set of illustrations of the working dogs the product was made for. 31
  • 33. Packaging innovation We helped rationalise the product range, making sure naming was logical and clear. Working with the production supplier we helped develop a pack that is structually strong, easy to reseal, and ecologically sound while retaining the brands rustic essence. 33
  • 34. The brand was given the scale and range to evolve into new touchpoints. 34
  • 37. Don’t just take our word for it … “Although it was obvious we needed our two lines of dog food to look better, Brenton Blue went further and clarified various problems we had encountered over many years. They worked on the brand architecture and planned and executed a whole new information system on pack to make it easier for customers to quickly see which product to purchase. I think their strength lies in being able to look holistically at a brand, identifying inconsistencies and disconnects which have been holding it back, then transform this into a simple and elegant solution … which adds a huge amount of value to our business, not just aesthetically, but also financially. The re-brand is great work!! Thank you so much!” Chieko Chester, CEO Judge’s Choice 37
  • 38. If you’d like to talk to us about your design or branding challenges, please get in touch … hello@brentonbluestudio.com brentonbluestudio.com