The document discusses how trust is key to success. It outlines three main ideas: 1) Trust is an economic driver, not just a social virtue, 2) Trust is the most important leadership competency needed today, 3) Trust is a competency that can be learned. It notes that organizations with high trust see almost double the total shareholder return compared to those with low trust.

1. - how trust is a ke
y to success

3. TRUST

7. 3 BIG IDEAS
1. Trust is an economic driver, not merely a
social virtue.
2. Trust is #1 competency of leadership
needed today.
3. Trust is a learnable competency.

8. 1. Trust is an economic driver, not
merely a social virtue.
2. Trust is #1 competency of leadership
needed today.
3. Trust is a learnable competency.
3 BIG IDEAS

9. Total return to shareholders for
organizations with high trust is almost
higher than that of organizations with low trust.
—Human Capital Index, Watson Wyatt Worldwide
The Organizational Trust
Dividend

13. Choose one workplace situation that could benefit
greatly from increased speed and decreased cost.

16. Employee Engagement

22. 1. Trust is an economic driver, not merely a
social virtue.
2. Trust is #1 competency of leadership
needed today.
3. Trust is a learnable competency.
3 BIG IDEAS

25. Leading
yourself

31. The 13 Behaviors of High-Trust Leaders

42. https://youtu.be/288TOdK57ns

43. 1. Trust is an economic driver, not merely a
social virtue.
2. Trust is #1 competency of leadership
needed today.
3. Trust is a learnable competency.
3 BIG IDEAS