SlideShare a Scribd company logo
How To Prepare The Style
Guide For Your Transla8ons
What translators should know about you to deliver the best text quality
Why do you need the style guide?
Brand Voice Consistency
Efficiency Terminology
Just answer the questions on
next slides, and you’ll have the
draft of your styleguide
What are you selling?
Transla'on is a part of your copywri'ng and content marke'ng plan.
Linguists should understand the basic things about your product:
1. What kind of product/service do you have? Communicate the
nature of your product/service, including business model
(b2b/b2c), deployment (SaaS/on-premises), and pricing model
(freemium, etc.).
2. What do you sell at the value level? For example, Apple doesn’t sell
phones or computers. It sells infrastructure, convenience, and
status. Transla'on is not just about the literal transla'on of words
but also about effec'vely conveying the value proposi'on.
Who is your audience?
• Your marketing department holds valuable information about your
target audience, making it beneficial to include these insights in the
style guide.
• For translators, it is also essential to understand your audience's
technical background knowledge regarding your product/service.
• For example, you are selling corporate software. The level of
familiarity with terms would differ for CTO and line managers. If
translators know that, they would consider the different levels of
detail.
What is the goal of your texts?
Examples of Sales/Marketing text goals:
• Promote the product
• Script for direct sales
• Raise product awareness
• Educate the audience
• Remind people about your company
• Remarketing
What is the goal of your texts?
Examples of Product UI goals:
• Enhance usability
• Expand customer base through multilingual support
• Create a positive user experience with clear and concise menus
and buttons
Examples of Instructional text (HC) goals:
• Help customers use the product and solve problems
• Provide excellent tech support to increase customer satisfaction
Expert, friend, or assistant?
When it comes to our rela'onship with the reader, it's important to
determine our role.
• Are we posi'oned as experts or specialists, providing authorita've
informa'on and guidance?
• Or do we adopt a friend and assistant role, offering support,
relatability, and a personal touch?
Understanding our role helps shape our content’s tone, style, and
messaging, ensuring we connect effec'vely with our readers and fulfill
their expecta'ons.
How do you refer to the reader?
Here are some examples of formal and informal addressing
English:
• Formal: "Would you please provide your feedback?"
• Informal: "Can you give me your opinion?"
Spanish:
• Formal: "¿Podría usted dar su opinión?"
• Informal: "¿Puedes darme tu opinión?"
French:
• Formal: "Pourriez-vous donner votre avis?"
• Informal: "Peux-tu me donner ton avis?"
What to avoid?
• Some companies choose to avoid phrases that may potentially violate
national advertising laws or make unreasonable promises.
• Similarly, they may opt not to mention competitive brands to prevent
potential conflicts or misrepresentation.
• While every company's approach may vary, being aware of these
examples helps ensure legal compliance, ethical considerations, and
responsible communication in our content.
• Ensure that your translators are aware of these considerations and
approaches.
How do you spell your brand names?
Pay attention to the correct spelling of our brands, including
capitalization, spacing, and other specific details.
For example, iPhone is not Iphone, and macOS is not Mac Os.
By prioritizing our brands' correct spelling and formatting, we reinforce
brand identity and maintain a professional appearance.
Punctua>on guidelines: consistency is key
Non-breaking Spaces: Define where non-breaking spaces
should be used to prevent word or line breaks in specific
contexts.
N-dash or M-dash: Specify whether to use an N-dash (–) or an
M-dash (—) for par'cular purposes, such as indica'ng ranges
or adding emphasis.
Ellipsis: Determine how the ellipsis (...) should be represented,
either as a single symbol (…) or as three separate dots (...).
Quota'on Marks: Establish the preferred style for quota'on
marks, whether it is double quota'on marks (“ ”) or angled
quota'on marks (« »).
Ready to unlock the poten'al of your transla'ons with a comprehensive
style guide? Let bal'cwords be your guide on this journey. Start crea'ng
your personalized style guide today and empower your transla'ons with
consistency, clarity, and impact.
Get in touch with us now!
✉ hello@bal'cwords.lv
bal'cwords on Facebook
bal'cwords on linkedin
Thank you!

More Related Content

Similar to Balticwords slides How To Prepare The Style Guide For Your Translations.pdf

How to Strengthen the Customer Experience through Brand Research & Testing
How to Strengthen the Customer Experience through Brand Research & TestingHow to Strengthen the Customer Experience through Brand Research & Testing
How to Strengthen the Customer Experience through Brand Research & Testing
UserZoom
 
Outlining a presentation using the assertion evidence design
Outlining a presentation using the assertion evidence designOutlining a presentation using the assertion evidence design
Outlining a presentation using the assertion evidence design
Carmen Proctor
 
Marketing campaign briefing template1
Marketing campaign briefing template1Marketing campaign briefing template1
Marketing campaign briefing template1
Anna Naqvi
 
Developing a Cohesive Brand Voice
Developing a Cohesive Brand VoiceDeveloping a Cohesive Brand Voice
Developing a Cohesive Brand Voice
Jeff Ryan
 
Secrets to Building Job-Winning Resumés For Beginners
Secrets to Building Job-Winning Resumés For BeginnersSecrets to Building Job-Winning Resumés For Beginners
Secrets to Building Job-Winning Resumés For Beginners
SOFTTECHHUB
 
Cover Letter Language Skills Example. Professional
Cover Letter Language Skills Example. ProfessionalCover Letter Language Skills Example. Professional
Cover Letter Language Skills Example. Professional
Cristina Araujo
 
Downloadable style guide
Downloadable style guideDownloadable style guide
Downloadable style guide
FereshtehAmani2
 
Writing for the web
Writing for the webWriting for the web
Writing for the web
Aidan Crawford
 
Org 536 Week 8 Presentation
Org 536 Week 8 PresentationOrg 536 Week 8 Presentation
Org 536 Week 8 Presentation
tubbs2dc
 
Tips for the best content brief
Tips for the best content briefTips for the best content brief
Tips for the best content brief
Soner Alemdar
 
Introduction To Copywriting Presentation
Introduction To Copywriting PresentationIntroduction To Copywriting Presentation
Introduction To Copywriting Presentation
fdcox
 
Workshop on resume, portfolio, interview
Workshop on resume, portfolio, interviewWorkshop on resume, portfolio, interview
Workshop on resume, portfolio, interview
Ravi Bhadauria
 
content strategies.pptx
content strategies.pptxcontent strategies.pptx
content strategies.pptx
Ukti
 
School of Social Media Marketing Trends
School of Social Media Marketing TrendsSchool of Social Media Marketing Trends
School of Social Media Marketing Trends
Md. Zaidul Islam
 
CHC Brand Book Draft
CHC Brand Book DraftCHC Brand Book Draft
CHC Brand Book Draft
fnyakairu
 
Salesforce voice-and-tone
Salesforce voice-and-toneSalesforce voice-and-tone
Salesforce voice-and-tone
CMR WORLD TECH
 
Branding Presentation
Branding PresentationBranding Presentation
Branding Presentation
tonepoems
 
Five Quick Tips for Creating Conversations Salespeople Will Use
Five Quick Tips for Creating Conversations Salespeople Will UseFive Quick Tips for Creating Conversations Salespeople Will Use
Five Quick Tips for Creating Conversations Salespeople Will Use
Launch International
 
Industrial Marketing Advertising
Industrial Marketing AdvertisingIndustrial Marketing Advertising
Industrial Marketing Advertising
meeeetme
 
BCommManagers_02.pptx
BCommManagers_02.pptxBCommManagers_02.pptx
BCommManagers_02.pptx
MuhammadWaliUllah10
 

Similar to Balticwords slides How To Prepare The Style Guide For Your Translations.pdf (20)

How to Strengthen the Customer Experience through Brand Research & Testing
How to Strengthen the Customer Experience through Brand Research & TestingHow to Strengthen the Customer Experience through Brand Research & Testing
How to Strengthen the Customer Experience through Brand Research & Testing
 
Outlining a presentation using the assertion evidence design
Outlining a presentation using the assertion evidence designOutlining a presentation using the assertion evidence design
Outlining a presentation using the assertion evidence design
 
Marketing campaign briefing template1
Marketing campaign briefing template1Marketing campaign briefing template1
Marketing campaign briefing template1
 
Developing a Cohesive Brand Voice
Developing a Cohesive Brand VoiceDeveloping a Cohesive Brand Voice
Developing a Cohesive Brand Voice
 
Secrets to Building Job-Winning Resumés For Beginners
Secrets to Building Job-Winning Resumés For BeginnersSecrets to Building Job-Winning Resumés For Beginners
Secrets to Building Job-Winning Resumés For Beginners
 
Cover Letter Language Skills Example. Professional
Cover Letter Language Skills Example. ProfessionalCover Letter Language Skills Example. Professional
Cover Letter Language Skills Example. Professional
 
Downloadable style guide
Downloadable style guideDownloadable style guide
Downloadable style guide
 
Writing for the web
Writing for the webWriting for the web
Writing for the web
 
Org 536 Week 8 Presentation
Org 536 Week 8 PresentationOrg 536 Week 8 Presentation
Org 536 Week 8 Presentation
 
Tips for the best content brief
Tips for the best content briefTips for the best content brief
Tips for the best content brief
 
Introduction To Copywriting Presentation
Introduction To Copywriting PresentationIntroduction To Copywriting Presentation
Introduction To Copywriting Presentation
 
Workshop on resume, portfolio, interview
Workshop on resume, portfolio, interviewWorkshop on resume, portfolio, interview
Workshop on resume, portfolio, interview
 
content strategies.pptx
content strategies.pptxcontent strategies.pptx
content strategies.pptx
 
School of Social Media Marketing Trends
School of Social Media Marketing TrendsSchool of Social Media Marketing Trends
School of Social Media Marketing Trends
 
CHC Brand Book Draft
CHC Brand Book DraftCHC Brand Book Draft
CHC Brand Book Draft
 
Salesforce voice-and-tone
Salesforce voice-and-toneSalesforce voice-and-tone
Salesforce voice-and-tone
 
Branding Presentation
Branding PresentationBranding Presentation
Branding Presentation
 
Five Quick Tips for Creating Conversations Salespeople Will Use
Five Quick Tips for Creating Conversations Salespeople Will UseFive Quick Tips for Creating Conversations Salespeople Will Use
Five Quick Tips for Creating Conversations Salespeople Will Use
 
Industrial Marketing Advertising
Industrial Marketing AdvertisingIndustrial Marketing Advertising
Industrial Marketing Advertising
 
BCommManagers_02.pptx
BCommManagers_02.pptxBCommManagers_02.pptx
BCommManagers_02.pptx
 

Recently uploaded

Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesEvent Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Holger Mueller
 
Income Tax exemption for Start up : Section 80 IAC
Income Tax  exemption for Start up : Section 80 IACIncome Tax  exemption for Start up : Section 80 IAC
Income Tax exemption for Start up : Section 80 IAC
CA Dr. Prithvi Ranjan Parhi
 
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
taqyea
 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Avirahi City Dholera
 
Industrial Tech SW: Category Renewal and Creation
Industrial Tech SW:  Category Renewal and CreationIndustrial Tech SW:  Category Renewal and Creation
Industrial Tech SW: Category Renewal and Creation
Christian Dahlen
 
Training my puppy and implementation in this story
Training my puppy and implementation in this storyTraining my puppy and implementation in this story
Training my puppy and implementation in this story
WilliamRodrigues148
 
Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024
FelixPerez547899
 
Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024
Top Forex Brokers Review
 
amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05
marketing317746
 
buy old yahoo accounts buy yahoo accounts
buy old yahoo accounts buy yahoo accountsbuy old yahoo accounts buy yahoo accounts
buy old yahoo accounts buy yahoo accounts
Susan Laney
 
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
SOFTTECHHUB
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
fisherameliaisabella
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
Adnet Communications
 
Top mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptxTop mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptx
JeremyPeirce1
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
agatadrynko
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
techboxsqauremedia
 
LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024
Lital Barkan
 
Best practices for project execution and delivery
Best practices for project execution and deliveryBest practices for project execution and delivery
Best practices for project execution and delivery
CLIVE MINCHIN
 
Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership Agile Tour Geneve 2024Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership Agile Tour Geneve 2024
Kirill Klimov
 

Recently uploaded (20)

Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesEvent Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
 
Income Tax exemption for Start up : Section 80 IAC
Income Tax  exemption for Start up : Section 80 IACIncome Tax  exemption for Start up : Section 80 IAC
Income Tax exemption for Start up : Section 80 IAC
 
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
 
Industrial Tech SW: Category Renewal and Creation
Industrial Tech SW:  Category Renewal and CreationIndustrial Tech SW:  Category Renewal and Creation
Industrial Tech SW: Category Renewal and Creation
 
Training my puppy and implementation in this story
Training my puppy and implementation in this storyTraining my puppy and implementation in this story
Training my puppy and implementation in this story
 
Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024
 
Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024
 
amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05
 
buy old yahoo accounts buy yahoo accounts
buy old yahoo accounts buy yahoo accountsbuy old yahoo accounts buy yahoo accounts
buy old yahoo accounts buy yahoo accounts
 
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
 
Top mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptxTop mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptx
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
 
Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
 
LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024
 
Best practices for project execution and delivery
Best practices for project execution and deliveryBest practices for project execution and delivery
Best practices for project execution and delivery
 
Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership Agile Tour Geneve 2024Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership Agile Tour Geneve 2024
 

Balticwords slides How To Prepare The Style Guide For Your Translations.pdf

  • 1. How To Prepare The Style Guide For Your Transla8ons What translators should know about you to deliver the best text quality
  • 2. Why do you need the style guide? Brand Voice Consistency Efficiency Terminology
  • 3. Just answer the questions on next slides, and you’ll have the draft of your styleguide
  • 4. What are you selling? Transla'on is a part of your copywri'ng and content marke'ng plan. Linguists should understand the basic things about your product: 1. What kind of product/service do you have? Communicate the nature of your product/service, including business model (b2b/b2c), deployment (SaaS/on-premises), and pricing model (freemium, etc.). 2. What do you sell at the value level? For example, Apple doesn’t sell phones or computers. It sells infrastructure, convenience, and status. Transla'on is not just about the literal transla'on of words but also about effec'vely conveying the value proposi'on.
  • 5. Who is your audience? • Your marketing department holds valuable information about your target audience, making it beneficial to include these insights in the style guide. • For translators, it is also essential to understand your audience's technical background knowledge regarding your product/service. • For example, you are selling corporate software. The level of familiarity with terms would differ for CTO and line managers. If translators know that, they would consider the different levels of detail.
  • 6. What is the goal of your texts? Examples of Sales/Marketing text goals: • Promote the product • Script for direct sales • Raise product awareness • Educate the audience • Remind people about your company • Remarketing
  • 7. What is the goal of your texts? Examples of Product UI goals: • Enhance usability • Expand customer base through multilingual support • Create a positive user experience with clear and concise menus and buttons Examples of Instructional text (HC) goals: • Help customers use the product and solve problems • Provide excellent tech support to increase customer satisfaction
  • 8. Expert, friend, or assistant? When it comes to our rela'onship with the reader, it's important to determine our role. • Are we posi'oned as experts or specialists, providing authorita've informa'on and guidance? • Or do we adopt a friend and assistant role, offering support, relatability, and a personal touch? Understanding our role helps shape our content’s tone, style, and messaging, ensuring we connect effec'vely with our readers and fulfill their expecta'ons.
  • 9. How do you refer to the reader? Here are some examples of formal and informal addressing English: • Formal: "Would you please provide your feedback?" • Informal: "Can you give me your opinion?" Spanish: • Formal: "¿Podría usted dar su opinión?" • Informal: "¿Puedes darme tu opinión?" French: • Formal: "Pourriez-vous donner votre avis?" • Informal: "Peux-tu me donner ton avis?"
  • 10. What to avoid? • Some companies choose to avoid phrases that may potentially violate national advertising laws or make unreasonable promises. • Similarly, they may opt not to mention competitive brands to prevent potential conflicts or misrepresentation. • While every company's approach may vary, being aware of these examples helps ensure legal compliance, ethical considerations, and responsible communication in our content. • Ensure that your translators are aware of these considerations and approaches.
  • 11. How do you spell your brand names? Pay attention to the correct spelling of our brands, including capitalization, spacing, and other specific details. For example, iPhone is not Iphone, and macOS is not Mac Os. By prioritizing our brands' correct spelling and formatting, we reinforce brand identity and maintain a professional appearance.
  • 12. Punctua>on guidelines: consistency is key Non-breaking Spaces: Define where non-breaking spaces should be used to prevent word or line breaks in specific contexts. N-dash or M-dash: Specify whether to use an N-dash (–) or an M-dash (—) for par'cular purposes, such as indica'ng ranges or adding emphasis. Ellipsis: Determine how the ellipsis (...) should be represented, either as a single symbol (…) or as three separate dots (...). Quota'on Marks: Establish the preferred style for quota'on marks, whether it is double quota'on marks (“ ”) or angled quota'on marks (« »).
  • 13. Ready to unlock the poten'al of your transla'ons with a comprehensive style guide? Let bal'cwords be your guide on this journey. Start crea'ng your personalized style guide today and empower your transla'ons with consistency, clarity, and impact. Get in touch with us now! ✉ hello@bal'cwords.lv bal'cwords on Facebook bal'cwords on linkedin