This document discusses agency relationships and problems that can arise in a business. It defines an agency relationship as occurring when principals hire agents to perform services and delegate decision-making authority. There are two potential agency conflicts: between stockholders and managers, and between stockholders and creditors. As a business expands operations and hires more employees or takes on outside capital, agency problems have the potential to increase as it becomes more difficult for owners to oversee managers' actions directly. Various actions are discussed that can help mitigate agency problems, such as compensation packages tied to performance, monitoring costs, and restrictive covenants for creditors.