Linxsmart is an e-commerce solutions provider that has been in business since 2003. It has over 250 employees, many from top Indian engineering schools. Linxsmart has delivered over 50 successful e-commerce projects for over 20 clients across 5 countries. It offers a full suite of e-commerce services including catalog management, site management, promotions, checkout, customer service, analytics and reporting, social commerce, and mobile commerce. Linxsmart takes a 5 step approach to online success: attracting customers, converting them, fulfilling orders, retaining customers, and measuring performance. It aims to help enterprises realize their e-commerce dreams through a single-stop shop for all their needs.

1. Realize your
e-Commerce dreams

2. Agenda
•
 Linxsmart Overview
 Offering
 Advantage

3. Linxsmart : Overview
• Mission
– To fulfil ecommerce ambitions of enterprises by providing single stop for
all their needs leveraging experience and Global workforce.
• Facts
– Established in 2003
– Over 250 Employees . More than 50% are from IITs and NITs.
– Delivered more than 50 Successful ecommerce projects for over 20 clients
in 5 different countries
• Partnerships
– Intershop , Magento
• Processes
– ISO 9001:2000 Certification
– CMMI Level 3 Compliance
• Presence
– US , The Netherlands, India

4. Linxsmart : Clients Overview

5. Otto: multiple shops, multiple brands

6. Mexx : Multiple Shops, Multiple Countries

7. Agenda
•
 Eperium Overview
 Offering
 Advantage

8. ECommerce : Catalog management
Features : Catalog Management
Inventory Management
Batch import and export
Google Base Integration
Configuration in size , color & Other variations
Approve , edit and delete Products
Multiple Images
Image Zoom-in capabilities
Related Products
Layered navigation
Recently viewed products
Product comparisons

9. ECommerce : Site Management
Features : Site Management
Content Management System
URL Rewriting
Support for Localization
Support for multiple Currency
Customer Group
Auto Generated Site Map
Tax Rate Management
Auto Generated Popular Search Term

10. ECommerce : Promotions & Tools
Features : Promotions and Tools
Coupons
Multi Tier pricing for Quantity Based Discounts
Time and Qty based Discounts
Bundled Products
Search Engine Friendly URL’s
Recently Viewed Products
Up-sell and Cross - Sell
Wish List
Polls
Newsletter Management

11. ECommerce : Checkout & Customer Service
Features : Checkout
One Page Checkout
Multiple Shipping
Table rates for weight and Destination
Integrated with PayPal and Google checkout
Accept Cheques
View and edit order
Email Notifications for orders
Features : Customer Service
Contact Us Form
Forgot password email
Create and Edit Order

12. ECommerce : Analytics & Reporting
Features : Analytics and Reporting
Integrated with Google Analytics
Admin Dashboard
Abandoned Shopping cart Report
Best Viewed Products Report
Best Purchased Products Report
Low Stock Report

13. ECommerce : Social Commerce
Features : Social Commerce
Maintaining the Face book Page
Maintaining the Twitter Page
Face book Catalog
Social Login
Social Book Marking
Face book like & Promotion integrated with web shop

14. ECommerce : Mobile Commerce
Features : Mobile Commerce
Separate Navigation for Mobile Devices including iphone & ipad

15. Agenda
•
 Eperium Overview
 Offering
 Advantage

16. 5 steps to online success
Attract Retain
Measure
Convert Fulfill
Advantage: Full Service E-Commerce

17. Step 1 : Attract
• Email marketing
• SEO
• Keyword research, Site map submissions, Blogs and Articles
posting, Directory submissions and Meta Tag optimizations
• Contests and Polls through social network including Facebook

18. Step 2 : Convert
5 steps to online success
Attract Retain
Measure
Convert Fulfill

19. Step 2 : Convert
• Rich Product Content including Image Zoom ins
• Online chat / Assistance
• Call Me possibility
• Promotions together with affiliate networks
• Coupons
• Deals

20. Step 3 : Fulfill
• Order Tracking and Customer Service
Attract Retain
Measure
Convert Fulfill

21. Step 4 : Retain
5 steps to online success
Attract Retain
Measure
Convert Fulfill

22. Step 4 : Retain
RetainAttract
Measure
Convert Fulfill
• Loyalty programs
• Special actions to customers
• Discounts versus presents

23. Step 5 : Measure
5 steps to online success
Attract Retain
Measure
Convert Fulfill

24. Step 5 : Measure
Attract Retain
Measure
Convert Fulfill
• Measure everything
• Web statistics vs. transaction reports
• Key Performance Indicators

25. Realize your
e-Commerce dreams