The document provides information about an upcoming webinar on getting online trading. It begins with instructions to dial into a UK conference call number or computer audio for the webinar. It then notes that some computers may not allow listening to online presentations, so attendees should check their audio and dial in by phone if needed. The document also lists topics that will be covered in the webinar, including PayPal, Venda, and Webjam as online payment and e-commerce platforms, why 2009 is a good time to get online trading, considerations for online payments, setting up an online store, building social networks, and a question and answer session.
The webinar covered getting started with online trading. It provided information on PayPal, Venda and Webjam - companies that can help with online payments, ecommerce platforms and website building respectively. Key points discussed were that 2009 is a good time to get into online trading given growing online sales. Tips included setting up an online store through Webjam's platform which integrates social media features and payments through PayPal and Venda. Questions from attendees would be taken at the end.
Mobile Momentum - Trends in Consumer Paymentsmykahina
MasterCard is a global payments brand that facilitates commerce worldwide. It is building infrastructure and enhancing consumer experiences to support the rapid growth of e-commerce and mobile payments. Data and personalization are helping to engage consumers and accelerate digital commerce. Mobile access is expected to outpace PC access, so MasterCard is innovating its platform and building capabilities for future mobile demand. Contactless payments are being adopted for transit systems around the world. Cross-border remittances represent a large opportunity, as many workers send money home globally. MasterCard aims to empower customers with control, alerts and security over their payments and finances.
How Online Research Influencing Offline PurchasewebShaper
For those immersed in eCommerce, it can be easy to forget that the vast majority of
purchases still take place o#ine – more than nine out of 10. But it’s crucial to remember
that four out of 10 people prefer to ROPO – research online, purchase o#ine. That’s 40% of the market that most retailers don’t properly understand, and this at a
time that broadband availability and smartphone use are ensuring ever more research is
done online. Bricks and mortar retailers used to metrics such as sales-floor performance
must now also measure the role of their website in driving sales in their stores – only then can they get under the skin of these increasingly valuable customers.
Here is a presentation to initiate your colleagues, Business decision makers around the ROPO phenomena, ROPO effect, why doing Web-to-store devices...
reuse it, complete it, challenge it...
If you have any question nicolas.prigent@gmail.com.
via www.web2store.fr
Mobile usage is growing rapidly in the UK. Over 25 million people use mobile browsers each month, accounting for over half of the total web audience. 22% of UK internet users only access the web via mobile. Consumers are increasingly using their smartphones and mobile devices to research products and make purchases both online and in stores. As mobile and smartphone penetration increases, mobile advertising revenues in the UK are expected to reach £1 billion by 2015. Key trends in mobile include the rise of mobile video, location-based targeting, and rich media experiences enabled by HTML5.
The document discusses how to maximize affiliate revenue in the digital age. It recommends expanding partnerships beyond top affiliates and big brands to broaden reach. Affiliates should utilize all available tools like deep linking and product feeds to increase conversions. Both merchants and affiliates are encouraged to test strategies, improve relationships, focus on seasonal activities, and leverage recession shoppers who prioritize price comparisons and online research. The overall message is that adapting to changing online shopping behaviors and diversifying partnerships can create more opportunities for growth.
Harnessing the Power of Digital Marketing and Online Commerce for Retail Growth Janette Toral
Presentation and panelist notes handout shown at the 21st National Retail Conference & Stores Asia Expo last August 9, 2012 held at SMX Convention Center. Panel composition included: Janette Toral (DigitalFilipino.com), Jack Madrid (Multiply.com), Me-Anne Bundalian (Sulit.com.ph), and Gigi Mabanta (Zalora.com.ph).
Rafal Brzoska: e-commerce solutions in the new era of the postal worldPaczkomaty InPost
This document summarizes e-commerce solutions and trends in the postal industry. It discusses the growth of e-commerce, mobile commerce, and social commerce through platforms like Facebook. It then introduces InPost's automated parcel lockers called "easyPack 24/7" which allow consumers to ship and receive packages 24/7 without signatures or set delivery times. The summary also notes that InPost has expanded easyPack 24/7 internationally and sees potential to grow the network to 18,000 lockers globally by 2016 to capitalize on the trends in e-commerce and mobile shopping.
The webinar covered getting started with online trading. It provided information on PayPal, Venda and Webjam - companies that can help with online payments, ecommerce platforms and website building respectively. Key points discussed were that 2009 is a good time to get into online trading given growing online sales. Tips included setting up an online store through Webjam's platform which integrates social media features and payments through PayPal and Venda. Questions from attendees would be taken at the end.
Mobile Momentum - Trends in Consumer Paymentsmykahina
MasterCard is a global payments brand that facilitates commerce worldwide. It is building infrastructure and enhancing consumer experiences to support the rapid growth of e-commerce and mobile payments. Data and personalization are helping to engage consumers and accelerate digital commerce. Mobile access is expected to outpace PC access, so MasterCard is innovating its platform and building capabilities for future mobile demand. Contactless payments are being adopted for transit systems around the world. Cross-border remittances represent a large opportunity, as many workers send money home globally. MasterCard aims to empower customers with control, alerts and security over their payments and finances.
How Online Research Influencing Offline PurchasewebShaper
For those immersed in eCommerce, it can be easy to forget that the vast majority of
purchases still take place o#ine – more than nine out of 10. But it’s crucial to remember
that four out of 10 people prefer to ROPO – research online, purchase o#ine. That’s 40% of the market that most retailers don’t properly understand, and this at a
time that broadband availability and smartphone use are ensuring ever more research is
done online. Bricks and mortar retailers used to metrics such as sales-floor performance
must now also measure the role of their website in driving sales in their stores – only then can they get under the skin of these increasingly valuable customers.
Here is a presentation to initiate your colleagues, Business decision makers around the ROPO phenomena, ROPO effect, why doing Web-to-store devices...
reuse it, complete it, challenge it...
If you have any question nicolas.prigent@gmail.com.
via www.web2store.fr
Mobile usage is growing rapidly in the UK. Over 25 million people use mobile browsers each month, accounting for over half of the total web audience. 22% of UK internet users only access the web via mobile. Consumers are increasingly using their smartphones and mobile devices to research products and make purchases both online and in stores. As mobile and smartphone penetration increases, mobile advertising revenues in the UK are expected to reach £1 billion by 2015. Key trends in mobile include the rise of mobile video, location-based targeting, and rich media experiences enabled by HTML5.
The document discusses how to maximize affiliate revenue in the digital age. It recommends expanding partnerships beyond top affiliates and big brands to broaden reach. Affiliates should utilize all available tools like deep linking and product feeds to increase conversions. Both merchants and affiliates are encouraged to test strategies, improve relationships, focus on seasonal activities, and leverage recession shoppers who prioritize price comparisons and online research. The overall message is that adapting to changing online shopping behaviors and diversifying partnerships can create more opportunities for growth.
Harnessing the Power of Digital Marketing and Online Commerce for Retail Growth Janette Toral
Presentation and panelist notes handout shown at the 21st National Retail Conference & Stores Asia Expo last August 9, 2012 held at SMX Convention Center. Panel composition included: Janette Toral (DigitalFilipino.com), Jack Madrid (Multiply.com), Me-Anne Bundalian (Sulit.com.ph), and Gigi Mabanta (Zalora.com.ph).
Rafal Brzoska: e-commerce solutions in the new era of the postal worldPaczkomaty InPost
This document summarizes e-commerce solutions and trends in the postal industry. It discusses the growth of e-commerce, mobile commerce, and social commerce through platforms like Facebook. It then introduces InPost's automated parcel lockers called "easyPack 24/7" which allow consumers to ship and receive packages 24/7 without signatures or set delivery times. The summary also notes that InPost has expanded easyPack 24/7 internationally and sees potential to grow the network to 18,000 lockers globally by 2016 to capitalize on the trends in e-commerce and mobile shopping.
Research online purchase offline what share of your customers buy in store a...Mariia Bocheva
Did you know that ROPO-effect on average is about 40%, but it greatly varies from industry to industry and also depends on brand awareness?
In these slides, you'll find a clear, affordable and step-by-step implementation plan on how to do it and share several success stories from the biggest retailers.
Souq.com Marketplace - Your Gateway to E-Commerce in MENASherif Magdy
If you are a Manufacturer, wholesaler, distributor, retailer or an Individual seller, then this material helps you to reach your potential customers at a Zero Cost opportunity, while having Souq.com e-commerce experts' support to grow your online business.
E-commerce in Argentina has grown with an impressive
30% in 2009 and generated ARS 5.24 billion.
- B2C sales total at ARS 4.8 billion
- E-Commerce is expeced to grow to ARS 6.5 billion in 2010
- 24% of Argentinean users brought online in 2009
- Average annual online spending is ARS 900
- E-Commerce growth for 2010 is estimated at 25%
- Online payment is now growth as trust grows
To see more White Papers, please go to the GlobalCollect Knowledge center: http://www.globalcollect.com/payment-service-provider/Knowledge-center/
This document discusses online privacy and video advertising. It introduces Jalal Nasir from TRUSTe and Jason Shulman from Adap.tv. It then provides information about the growth of online video advertising and behavioral targeted data usage. It discusses consumer perceptions of behavioral advertising and privacy. It explains how the Digital Advertising Alliance's self-regulation helps build trust with consumers. The document also covers questions and answers regarding video advertising, online behavioral advertising, and consumer privacy.
E marketer brazil_ecommerce-sports_travel_and_cheap_retail_maintain_the_marke...annaluizawagner
Brazil's ecommerce market has grown steadily in recent years, increasing 32.8% in 2011 and 21.9% in 2012. Ecommerce sales are expected to continue double-digit growth through 2014, fueled by rising internet usage and household income. Sports and travel sales increase during international events like the 2014 FIFA World Cup, while lower-income consumers boost retail ecommerce with small, price-conscious purchases online. Mobile commerce is also poised for strong gains as mobile internet users in Brazil are projected to reach 49 million people in 2013.
Internet banking is not widely used in Southeast Asia, with 35% never buying anything online and 39% never using internet banking. However, internet banking users are more likely to buy things online, with 40% being more inclined than non-users. They also spend more per month, with 56% of internet banking users spending over $50 monthly versus 32% of non-users. To boost e-commerce, trust in online payments and sites must increase, as 40% do not trust payments and 14% do not trust sites. Local shopping sites are highly relevant, with 76% mainly purchasing from their own countries.
- Interactive marketing and digital promotions are rapidly changing advertising as consumers spend less time with traditional media and more time online.
- New technologies have fragmented media and empowered consumers, making it harder for advertisers to engage audiences. Online promotions spending is expected to triple over the next five years.
- Digital consumers are shifting from passive to active participants through social media, online contests, and user-generated content, allowing deeper brand engagement through promotions.
This document summarizes the pricing models of major Wi-Fi hotspot operators. It discusses Wayport, which has established relationships with hotels and airports, giving it leverage over other operators. It offers various prepaid and subscription plans. Boingo Wireless has agreements with over 5,000 hotspots worldwide and offers simple 2-day or monthly unlimited plans. Major wireline carriers like Verizon and SBC are also deploying hotspots to retain DSL and wireless customers, rather than as a primary revenue source. Verizon offers hotspots free to DSL customers in New York and charges wireless customers monthly or daily for access. SBC is rolling out over 20,000 hotspots in the western US under its FreedomLink brand.
Mobile commerce is growing rapidly, projected to account for 15% of total US retail e-commerce sales in 2014. While tablets currently drive more retail sales than smartphones, both devices play unique roles in the consumer purchase process. To fully leverage the opportunities of mobile, retailers must provide value to customers throughout their lifecycle, rather than focusing only on direct sales. Leading mobile retailers like Sephora demonstrate how innovative mobile strategies can transform the brand experience and drive business results. Barriers to effective mobile commerce include a lack of experience optimizing sites for different devices, challenges working with third parties, and keeping up with the fast-changing mobile landscape.
More than half of UK consumers now say they want an Internet connection wherever they go.See how to keep their custom, build their loyalty and get them to spend more with the Wireless Nation Report
Placecast Shopalerts - Mobile Payments Showswedeeb
"It's the wallet, not the transaction" presentation to Mobile Payments Show on Sep 8, 2011.
-Demand for location-based push offers
-Market opportunity for offline commerce driven by mobile media
-ShopAlerts case study
-ShopAlerts features
Tiger Countries B2C E-Commerce Report 2013 by yStats.comyStats.com
The “Tiger Countries B2C E-Commerce Report 2013” by yStats.com shows both the similarities among and the differences between the Internet and E-Commerce markets in the four Asian Tiger countries. Here, South Korea and Hong Kong experience high growth rates, especially in mobile online retail, while general B2C E-Commerce in Singapore continues to increase by mid to high range double-digit percentages. Only Taiwan is less developed regarding B2C E-Commerce, but a low double-digit percentage growth in online retail sales is forecasted here, too.
Berkshire Digital - The Future of Ecommerce: 2013 and beyondBerkshire Digital
James Gurd of Digital Juggler presented to Berkshire Digital on 17th January on the Future of Ecommerce. Sponsored by Cranberry Panda, the event was a great success. The accompanying podcast can be downloaded by visiting www.berkshiredigital.org
PinDuoDuo: How they became the fastest growing commerce company everCathay Innovation
Pinduoduo, one of Cathay Innovation's portfolio companies, has rung the Nasdaq opening bell at a valuation of ~$30 billion! Here is a summary of what Pinduoduo has done to reach this amazing milestone.
www.cathayinnovation.com
Interactive e-commerce aims to humanize the online shopping experience by applying insights from offline shopping. It integrates recommendation, community, and entertainment elements to provide an engaging user experience and maximize value for customers. Pinduoduo is an example of a company that has built its business model around interactive e-commerce. It leverages social networks, livestreams, games and team purchases to make shopping a fun, social activity while offering low prices through scale. Interactive e-commerce blurs traditional lines between e-commerce and entertainment to recreate the enjoyable aspects of physical shopping digitally.
E-commerce boom triggers transformation in retail logisticsJLL
E-commerce is booming globally and driving transformation in retail logistics and demand for new logistics facilities. In developed markets, e-commerce logistics models have led to demand for mega e-fulfillment centers, parcel hubs and delivery centers, and local urban logistics depots. Retailers are taking more control over their supply chains. E-commerce is also driving demand for returns processing centers. As omni-channel retailing emerges, retailers will integrate processes, infrastructure, and property to provide seamless customer experiences across channels.
The document discusses findings from a survey on digital marketing and consumer behavior. Key findings include:
- Most consumers receive many promotional emails each week but find less than 10% interesting
- Money off offers and free delivery are most enticing to consumers
- Travel, retail, and food industries are seen as doing promotional email well
- Content must be interesting, informative, humorous, or from a trustworthy source to be shared
- Most interaction occurs on desktop computers, but mobile use for social media is growing
The document provides information about an upcoming webinar on getting trading online. It includes details on how to dial into the UK conference call line and access code for the webinar. It also notes that some computers may not be set up for online presentations, so attendees should check they can hear and dial in by phone if needed.
How to get trading online webinar with PayPal, Venda, and Webjam for members of the North Staffordshire Chamber of Commerce. It includes the building of an online store, how to handle online payments, building your own social network and lots of education.
How to get trading online webinar with PayPal, Venda, and Webjam for members of the Dorset Chamber of Commerce. It includes the building of an online store, how to handle online payments, building your own social network and lots of education.
Global Affiliate Marketing - Approaching International, Regional and Local St...PerformanceIN
The 'Global Affiliate Marketing - Approaching International, Regional and Local Strategy' session by Peter Figueredo, Jessica Nathan and James Maley which took place at Performance Marketing Insights NYC on March 13 2013.
The Global Push - A Focus on International Ecommerce7thingsmedia
Rather than online businesses thinking about moving internationally they should see themselves as a global business from day one.
Ecommerce allows you to reach a global audience and by tailoring service and messaging to international customers retailers can appeal to these markets.
Chris Bishop Founder & CEO of 7thingsmedia delivers a statistically rich, and eye opening presentation on global Ecommerce.
Research online purchase offline what share of your customers buy in store a...Mariia Bocheva
Did you know that ROPO-effect on average is about 40%, but it greatly varies from industry to industry and also depends on brand awareness?
In these slides, you'll find a clear, affordable and step-by-step implementation plan on how to do it and share several success stories from the biggest retailers.
Souq.com Marketplace - Your Gateway to E-Commerce in MENASherif Magdy
If you are a Manufacturer, wholesaler, distributor, retailer or an Individual seller, then this material helps you to reach your potential customers at a Zero Cost opportunity, while having Souq.com e-commerce experts' support to grow your online business.
E-commerce in Argentina has grown with an impressive
30% in 2009 and generated ARS 5.24 billion.
- B2C sales total at ARS 4.8 billion
- E-Commerce is expeced to grow to ARS 6.5 billion in 2010
- 24% of Argentinean users brought online in 2009
- Average annual online spending is ARS 900
- E-Commerce growth for 2010 is estimated at 25%
- Online payment is now growth as trust grows
To see more White Papers, please go to the GlobalCollect Knowledge center: http://www.globalcollect.com/payment-service-provider/Knowledge-center/
This document discusses online privacy and video advertising. It introduces Jalal Nasir from TRUSTe and Jason Shulman from Adap.tv. It then provides information about the growth of online video advertising and behavioral targeted data usage. It discusses consumer perceptions of behavioral advertising and privacy. It explains how the Digital Advertising Alliance's self-regulation helps build trust with consumers. The document also covers questions and answers regarding video advertising, online behavioral advertising, and consumer privacy.
E marketer brazil_ecommerce-sports_travel_and_cheap_retail_maintain_the_marke...annaluizawagner
Brazil's ecommerce market has grown steadily in recent years, increasing 32.8% in 2011 and 21.9% in 2012. Ecommerce sales are expected to continue double-digit growth through 2014, fueled by rising internet usage and household income. Sports and travel sales increase during international events like the 2014 FIFA World Cup, while lower-income consumers boost retail ecommerce with small, price-conscious purchases online. Mobile commerce is also poised for strong gains as mobile internet users in Brazil are projected to reach 49 million people in 2013.
Internet banking is not widely used in Southeast Asia, with 35% never buying anything online and 39% never using internet banking. However, internet banking users are more likely to buy things online, with 40% being more inclined than non-users. They also spend more per month, with 56% of internet banking users spending over $50 monthly versus 32% of non-users. To boost e-commerce, trust in online payments and sites must increase, as 40% do not trust payments and 14% do not trust sites. Local shopping sites are highly relevant, with 76% mainly purchasing from their own countries.
- Interactive marketing and digital promotions are rapidly changing advertising as consumers spend less time with traditional media and more time online.
- New technologies have fragmented media and empowered consumers, making it harder for advertisers to engage audiences. Online promotions spending is expected to triple over the next five years.
- Digital consumers are shifting from passive to active participants through social media, online contests, and user-generated content, allowing deeper brand engagement through promotions.
This document summarizes the pricing models of major Wi-Fi hotspot operators. It discusses Wayport, which has established relationships with hotels and airports, giving it leverage over other operators. It offers various prepaid and subscription plans. Boingo Wireless has agreements with over 5,000 hotspots worldwide and offers simple 2-day or monthly unlimited plans. Major wireline carriers like Verizon and SBC are also deploying hotspots to retain DSL and wireless customers, rather than as a primary revenue source. Verizon offers hotspots free to DSL customers in New York and charges wireless customers monthly or daily for access. SBC is rolling out over 20,000 hotspots in the western US under its FreedomLink brand.
Mobile commerce is growing rapidly, projected to account for 15% of total US retail e-commerce sales in 2014. While tablets currently drive more retail sales than smartphones, both devices play unique roles in the consumer purchase process. To fully leverage the opportunities of mobile, retailers must provide value to customers throughout their lifecycle, rather than focusing only on direct sales. Leading mobile retailers like Sephora demonstrate how innovative mobile strategies can transform the brand experience and drive business results. Barriers to effective mobile commerce include a lack of experience optimizing sites for different devices, challenges working with third parties, and keeping up with the fast-changing mobile landscape.
More than half of UK consumers now say they want an Internet connection wherever they go.See how to keep their custom, build their loyalty and get them to spend more with the Wireless Nation Report
Placecast Shopalerts - Mobile Payments Showswedeeb
"It's the wallet, not the transaction" presentation to Mobile Payments Show on Sep 8, 2011.
-Demand for location-based push offers
-Market opportunity for offline commerce driven by mobile media
-ShopAlerts case study
-ShopAlerts features
Tiger Countries B2C E-Commerce Report 2013 by yStats.comyStats.com
The “Tiger Countries B2C E-Commerce Report 2013” by yStats.com shows both the similarities among and the differences between the Internet and E-Commerce markets in the four Asian Tiger countries. Here, South Korea and Hong Kong experience high growth rates, especially in mobile online retail, while general B2C E-Commerce in Singapore continues to increase by mid to high range double-digit percentages. Only Taiwan is less developed regarding B2C E-Commerce, but a low double-digit percentage growth in online retail sales is forecasted here, too.
Berkshire Digital - The Future of Ecommerce: 2013 and beyondBerkshire Digital
James Gurd of Digital Juggler presented to Berkshire Digital on 17th January on the Future of Ecommerce. Sponsored by Cranberry Panda, the event was a great success. The accompanying podcast can be downloaded by visiting www.berkshiredigital.org
PinDuoDuo: How they became the fastest growing commerce company everCathay Innovation
Pinduoduo, one of Cathay Innovation's portfolio companies, has rung the Nasdaq opening bell at a valuation of ~$30 billion! Here is a summary of what Pinduoduo has done to reach this amazing milestone.
www.cathayinnovation.com
Interactive e-commerce aims to humanize the online shopping experience by applying insights from offline shopping. It integrates recommendation, community, and entertainment elements to provide an engaging user experience and maximize value for customers. Pinduoduo is an example of a company that has built its business model around interactive e-commerce. It leverages social networks, livestreams, games and team purchases to make shopping a fun, social activity while offering low prices through scale. Interactive e-commerce blurs traditional lines between e-commerce and entertainment to recreate the enjoyable aspects of physical shopping digitally.
E-commerce boom triggers transformation in retail logisticsJLL
E-commerce is booming globally and driving transformation in retail logistics and demand for new logistics facilities. In developed markets, e-commerce logistics models have led to demand for mega e-fulfillment centers, parcel hubs and delivery centers, and local urban logistics depots. Retailers are taking more control over their supply chains. E-commerce is also driving demand for returns processing centers. As omni-channel retailing emerges, retailers will integrate processes, infrastructure, and property to provide seamless customer experiences across channels.
The document discusses findings from a survey on digital marketing and consumer behavior. Key findings include:
- Most consumers receive many promotional emails each week but find less than 10% interesting
- Money off offers and free delivery are most enticing to consumers
- Travel, retail, and food industries are seen as doing promotional email well
- Content must be interesting, informative, humorous, or from a trustworthy source to be shared
- Most interaction occurs on desktop computers, but mobile use for social media is growing
The document provides information about an upcoming webinar on getting trading online. It includes details on how to dial into the UK conference call line and access code for the webinar. It also notes that some computers may not be set up for online presentations, so attendees should check they can hear and dial in by phone if needed.
How to get trading online webinar with PayPal, Venda, and Webjam for members of the North Staffordshire Chamber of Commerce. It includes the building of an online store, how to handle online payments, building your own social network and lots of education.
How to get trading online webinar with PayPal, Venda, and Webjam for members of the Dorset Chamber of Commerce. It includes the building of an online store, how to handle online payments, building your own social network and lots of education.
Global Affiliate Marketing - Approaching International, Regional and Local St...PerformanceIN
The 'Global Affiliate Marketing - Approaching International, Regional and Local Strategy' session by Peter Figueredo, Jessica Nathan and James Maley which took place at Performance Marketing Insights NYC on March 13 2013.
The Global Push - A Focus on International Ecommerce7thingsmedia
Rather than online businesses thinking about moving internationally they should see themselves as a global business from day one.
Ecommerce allows you to reach a global audience and by tailoring service and messaging to international customers retailers can appeal to these markets.
Chris Bishop Founder & CEO of 7thingsmedia delivers a statistically rich, and eye opening presentation on global Ecommerce.
The document discusses how businesses can use online tools and social media to connect with customers. It provides statistics on internet and social media usage in Ireland and suggests that businesses establish an online presence through a website, search engine optimization, and engaging with customers on social networks. While some business owners may be skeptical of online advertising, the document argues that an internet strategy is necessary for businesses to reach customers and not fall behind competitors.
Cross-border e-commerce represents a significant opportunity for online retailers. The EU market alone has over 800 million consumers and $170 billion in annual e-commerce sales. PayPal helps enable global trade by supporting payments in over 190 countries and 19 currencies. To start a successful international business, companies should focus on overcoming key barriers like payments, language, delivery and customer service across borders. Following some simple rules like focusing on large markets first, a business can sell their products worldwide through the internet.
Please find here the presentation I've realised for VISA EUROPE for my 2d interview of the hiring process :
Initial subject : What position would you recommend to allow Visa to maintain its leadership in payment e.commerce?
Context : 7 days to realize it with my current job
Visa's conclusion of my presentation :
- Presentation was not enough VISA centric (sorry that eCommerce is not focus on Visa)
- I was supposed to explain more the V.me solution which is not yet released/official in Europe : V.me = Paypal copycat (this was not the subject !)
Very good exercise, but very disappointed with Visa methodology and behavior.
Anyway, the presentation is not perfect, but I should have charge VISA Europe.
Because, I 'm not a Visa collaborator, I can share this presentation I've realised.
Don't hesitate to contact me if you have any questions.
A profile of the multi-channel shopper reveals a largely untapped opportunity for stores to engage today’s customers by living up to their high expectations for a seamless brand experience. Shoppers want the shopping experience to be connected and personal—a reflection of how they live and use digital. A supplement to Interbrand Design Forum's 2010 State of the Industry Report.
The document discusses the evolution of e-commerce in India through various waves. It began in the late 1990s with job/matrimonial sites (first wave) before expanding to duplicate global models like travel, retail, deals in the 2000s (second wave). Key sectors now include apparel, electronics, while challenges relate to logistics, cash on delivery, and warehousing. The document also analyzes Amazon's business model evolution from books to AWS and Kindle, as well as their service concept, pricing, distribution network and marketing strategy focused on customer experience.
This document provides insights into the growing e-commerce market in India:
- E-commerce in India has grown significantly since 2009 as the number of internet users has risen dramatically from 5 million in 2000 to 100 million in 2011.
- Online shopping sites see around 14 million visitors regularly, though conversion rates remain low in some sectors.
- Usage of social media, online travel sites, and apps is also increasing rapidly in India, indicating strong growth potential for e-commerce.
This document discusses the basics of e-commerce including definitions of key terms like electronic commerce, business-to-consumer transactions, and online storefronts. It outlines the advantages of e-commerce such as a global market, lower costs, and immediate feedback. The document also reviews trends in e-commerce spending and consumer concerns about online shopping.
This document discusses the growing importance of mobile commerce (m-commerce) and how retailers' perceptions of m-commerce do not always match shopper behaviors and preferences. It notes that shoppers now use an average of 5 devices in their shopping journeys and channel hop between devices. Mobile currently accounts for 33% of online sales in the UK and is projected to hit 44% by 2019. The document advocates that retailers look beyond just mobile shopping and see opportunities for engagement, payments, re-engagement, social interactions, location-based services, and context-aware experiences through m-commerce. Emerging technologies like image recognition, audio beacons, smartwatch apps, and robotic order fulfillment are pushing the boundaries of what
This document discusses internet usage trends in Vietnam for 2013. It notes that:
1) The majority of consumers in urban areas are online and using the internet for various activities like shopping.
2) Key decision makers for household purchases are predominantly online as well.
3) Consumers are online every day, chatting and using social networks frequently.
4) There is a growing trend of mobile internet access via smartphones.
The document summarizes the key points from a meeting of the Affiliate Marketing Council (AMC). It finds that in 2012, advertisers spent £814 million on online performance marketing in the UK, generating £9 billion in sales transactions. The market grew 57% from 2008-2012 and is estimated to involve 3,000-4,000 active advertisers. The AMC will focus in 2013 on standards, research, and events to further develop the industry.
Digital commerce is profoundly disrupting retail and represents significant growth opportunities. It now encompasses many merchants, platforms, and services beyond just Amazon and eBay. Digital commerce 2.0 is causing massive disruption, enabling permanent changes to consumer behavior, and taking an increasing share of spending. The online retail market in the US is forecast to grow from $155 billion to $249 billion from 2010 to 2014, representing over 8% of total retail sales. A variety of sectors like online retail, platforms, mobile, and infrastructure are innovating in digital commerce. Successful brands will be multichannel leaders across these sectors.
La presentazione del Dott. Mario Bini e della Dott.ssa Virginia Vassallo affronta il tema della digitalizzazione nel mercato Business-to-business, con un focus sull’e-commerce utilizzato per l’export.
This document summarizes key trends in mobile retail from 2010-2011. It finds that 51% of British adults now shop online, with 15% accessing the internet via mobile devices. Online retail sales grew 23% in 2010, higher than the forecasted 13% growth. Sales are predicted to increase 18% in 2011 to £69 billion. Consumer behavior is also rapidly changing, with nearly half owning a smartphone and over 30% using their phone to shop online or research products. Retailers are advised to provide a seamless cross-channel experience that meets consumers' increasing mobile needs.
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Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
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At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
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https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
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involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Tastemy Pandit
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
1. The “Get Trading Online” Webinar
will be starting shortly…
please dial into the UK conference call line on: 0161 660 8220
and enter the following access code:
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Please note – some computers are not set up to ‘listen’ to online
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CONFIDENTIAL & PROPRIETARY 2009
2. Contents
• Who are PayPal, Venda and Webjam?
• Why is 2009 the right time to get trading online?
• What to consider with online payments
• Setting up your online store
• Building your social network
• Questions and answers
CONFIDENTIAL & PROPRIETARY 2009
3. Who are PayPal?
Founded in December 1998, PayPal is a leading global online payment company
» Over 184 million registered accounts globally
including more than 20 million in the UK
» Available in 190 markets and supports
payments in 19 currencies
» Most visited Financial Services destination in the
UK – “Almost 5 times more unique users
compared to the next online payment provider” †
» More than one in two UK Online Shoppers are a PayPal Customer *
» 35% of UK online shoppers say they prefer to use PayPal online **
† Source: Alex Burmaster, European Internet Analyst, Nielsen Online, Feb 2008
* Source: Jupiter research, PayPal UK ** Source: Forrester‟s Online Media, Marketing, and Retail Study Q3 2006 Survey
CONFIDENTIAL & PROPRIETARY 2009
5. Who are Webjam?
Awards
London based, with 18 staff (10 different nationalities)
Offering a solution to build your own website with unique
social media functionality
growing roster of clients (i.e. Random House (Publishing) to
JWT (Advertising Agency)
Beta in March 2007, full launch in January 2008 Media
2009 Tech Media Invest Top 100 company
CONFIDENTIAL & PROPRIETARY 2009
6. Why 2009 is the right time to get transactional online….
• The UK is the largest online market in Europe worth £36 billion in 2008.
• Online sales in the UK rose 15.7% in July compared to June and 16.7%
compared to July 2008 – up to £4.2bn in the month.
• Online shoppers are less sensitive to adverse economic conditions than the
average European consumer
• The multi-channel customers research as well as buy online
• Retailers in the UK are waking up to the fact that the web channel is their
biggest opportunity
Sources
IMRG Capgemini e-Retail Sales Index, Forrester
CONFIDENTIAL & PROPRIETARY 2009
7. Why 2009 is the right time to get transactional online….
• The strength of the Euro means that Europe is a great opportunity for UK
businesses
• Total European market expected to reach €128 billion in 2009
• Key markets for UK retailers are ROI, Germany, France, Spain and the
Netherlands
• In 2008, 37% of European adults regularly shopped online
• Europeans will spend an average online of €942 per person in 2009
Source: Forrester
CONFIDENTIAL & PROPRIETARY 2009
8. The future of online….
• Nearly 9 million* adults already shop online at least once a week
• Shoppers are expected to spend at least one in every 14 pounds online by 2012
• UK online retail spend forecast to grow by as much as £12.3 billion to £21.3 billion
by the end of 2011
• Non-store (catalogue and online) sales will increase by as much as 49 per cent
• The biggest driver behind „catalogue and online‟ sales success will be online,
with sales forecast to increase by up to 137 per cent
Source: PayPal UK Online Retail Report, conducted
by Experian 2009
CONFIDENTIAL & PROPRIETARY 2009
9. The influence of the web is increasing
Channel-interaction % of shoppers new to a
company
38%
% of offline sales influenced by 22%
Store web
% of site visitors interested in
23%
offline info
% of orders placed online and
picked up in-store
30%
Online Catalogue % of orders placed through
catalogue quick-shop option
12%
• Consumer spending might not be increasing but the channels where they
choose to spend are changing
– Online is a key component within the purchase decision
Source: Shop.org
CONFIDENTIAL & PROPRIETARY 2009
10. The multichannel customer is of more value to you
1.6
1.4
1.2
1
0.8
1.4
0.6
1
0.4
0.6
0.2
0
Offline customer Online customer Multi-channel
• As online techniques get more sophisticated online customer value increasing
• Share of multi-channel customers wallet 1.4x higher than nearest single
channel customer
Source: Analysis of loyalty card data for grocery & luxury high-end retailer 2009
CONFIDENTIAL & PROPRIETARY
10
12. Consumer online payment preferences are changing
•Continued growth in the shares of payments
made through PayPal and by debit card
•Correspondingly, the share of payments made
by credit card has been falling
•PayPal‟s estimated share of consumer internet
payments rose to 21% in 2007 (from 16% in
2006)
Source: Payments Council: UK Payments Markets 2008 Report
CONFIDENTIAL & PROPRIETARY 2009
13. PayPal Offers a Range of Payment Solutions
Website Express Website Virtual Terminal Email/Send
Payments Checkout Payments Pro Money
Standard
• PP button on
payments page • PP button on
checkout page • Express
• Hosted by PP
• Hosted by PP Checkout plus
• HTML setup Direct CC &
• API setup Virtual Term. • Take payment
• No PP acct by phone, fax,
• Auto fill buyer • Send/Request
necessary • Hosted by and email
information money by
merchant
• No integration email
• No PP acct • API setup necessary • PP Acct
necessary
• More control • For businesses Required
with no website • Aimed at
novices
No set up costs, gateway fees, hidden fees, or cancellation charges.
You Maintain Control of the checkout and your customers from start to finish
CONFIDENTIAL & PROPRIETARY 2009
15. PayPal Express Checkout increases conversion
Traditional Checkout – 8 Steps, 4 to 8 minutes to complete 51% Conversion *
PayPal Express Checkout – As little as 3 clicks 72% Conversion **
PayPal Express Checkout has a cart conversion rate of 72%,
compared with an industry average of 51%
* 2007 MarketLive study – The MarketLive Performance Index: Key Benchmarks and the Tactics that Drive Results
** Based on survey of ~1m PayPal transactions among top 100 UK and US online merchants using Express Checkout
CONFIDENTIAL & PROPRIETARY 2009
16. The one-stop-shop
» Website Payments Pro provides all the benefits of a merchant account and gateway in one
solution plus PayPal Express Checkout.
» Website Payments Pro allows you to accept PayPal and card payments directly on your website,
through Express Checkout or card payments by phone, fax and mail using the included Virtual
Terminal package.
Website Payments Pro Payment Flow Virtual Terminal Payment Flow
Customer Merchant Payment steps with Virtual Terminal
1. Customer orders by phone, fax or post with debit or credit card.
2. You enter order into Virtual Terminal.
3. PayPal processes the transaction and you get paid.
CONFIDENTIAL & PROPRIETARY 2009
17. PayPal preference is strong amongst online shoppers
Preference for PayPal amongst
Number of PayPal Accounts
internet shoppers
Europe (inc. UK) 35 Million 23% preference *
United Kingdom 20 Million 35% preference **
All 190 Countries Over 140 Million
* Forrester Research, Q3 2006 Online Retail Survey
** Forrester Research, April 2007, UK Merchants Should Consider Accepting PayPal
CONFIDENTIAL & PROPRIETARY 2009
18. PayPal users are loyal users
PayPal users are loyal and high spending Verbatim user responses to “Why Use PayPal”?
users, spending on average 35% more per “Because PayPal is the only payment method I
month online than non-PayPal users trust online”
“I only use PayPal for online payments”
“I love PayPal. I know I am buying in a very
safe and secure way and only buy on the
internet if PayPal is offered, it is the greatest.
Safe way to
purchase online I have never had any problems with my
account and recommend it to every one I
Easy way to
purchase online
know. Well done”
Continue to use “I like to use PayPal because I know if there is
PayPal
a problem they are very helpful”
Best way to make
purchase online
Recommend
PayPal
Source: Quarterly PayPal Customer Relationship Assessment. Sample size 1,691. Most questions are
asked on a 5-point rating scale (such as
Excellent, Very Good, Good, Fair, Poor). The percent of customers giving Excellent and Very Good ratings
is shown. This is referred to as „Top-2 box‟.
CONFIDENTIAL & PROPRIETARY 2009
19. PayPal Express Checkout increases conversion
Only 51% of online shoppers make it
past the website payment process. The rest just give up.*
PayPal Express Checkout moves buyers through your checkout more quickly,
reducing cart abandonment and increasing sales conversion.
* 2007 MarketLive study – The MarketLive Performance Index: Key Benchmarks and the Tactics That Drive Results
CONFIDENTIAL & PROPRIETARY 2009
21. Social Media becoming a significant traffic source
• Within a couple of weeks of setting up a simple Twitter account and starting to
post on relevant Facebook groups around 10% of the traffic coming to this
small store is from those sources
CONFIDENTIAL & PROPRIETARY 2009
23. Webjam helps you to connect with your
customers by providing you with an easy way
to build you own web site, add an online shop
and include social media features.
CONFIDENTIAL & PROPRIETARY 2009
24. The benefits of Social Media
900 marketers where asked
for the benefits of social Generated exposure for my business
Increased my traffic/subscribers/opt-in list
media Resulted in new business partnerships
Helped us rise in the search rankings
Generated qualified leads
Reduced my overall marketing expenses
Helped me close business
And what social media tools
they use most often
http://www.whitepapersource.com/socialmediamarketing
CONFIDENTIAL & PROPRIETARY 2009
25. What can you do with Webjam
Create your With built-in Enabling you
Own website Social Media features to make money
Easy , drag and drop Blend of publishing, blogging Full integration with
Interface to create and social networking Venda e-commerce
your own website tools and Paypal
Wide variety of Ability to foster your own Incremental subscription
Design templates Community and ad revenues
Premium version Unique search, ranking and Easy integration with other
to remove ads and reputation allowing discovery and advertising or affiliation
maximise branding ad serving platforms
CONFIDENTIAL & PROPRIETARY 2009
26. Create your own website
http://www.webjam.com/steves_clothing/home
CONFIDENTIAL & PROPRIETARY 2009
27. Built-in social media
features
6
Social Media Features
1 Invite members 1
4
2 Your own blog
3 Subscribe to your own newsletter 3
4 Twitter feed
5 Photo or video link 2
6 LINK TO VENDA SHOP
5
http://www.webjam.com/steves_clothing/shop
CONFIDENTIAL & PROPRIETARY 2009
28. Enabling you to make money
4
2
1 3
Online shop - Features
1 Product listing 3 Promotion
2 Terms and Conditions 4 Shopping cart
CONFIDENTIAL & PROPRIETARY 2009
29. Online shop – Build your community
Community Features
3
1 Members/Customers list
1
2 Members - chat
2
3 Facebook integration
4 Advertising
4
CONFIDENTIAL & PROPRIETARY 2009
30. Your benefits
Get started today, with no upfront investment. Build your website,
add your online shop, add social media functionality
Upgrade to premium to maximise your branding opportunity (own
domain name mapping, remove adverts)
Grow your customer base by using the social media tools
provided (member invites, blogging, facebook, newsletter)
Start generating revenue through online shop
Widening your geographic reach and differentiating you from your
(local) competitors
CONFIDENTIAL & PROPRIETARY 2009
31. 4 Social Media tips for small businesses
Create your own blog or social hub - Give your customers a
reason to visit your website. Why push your consumers to connect
with you on other sites?
Local Social Network sites – Directory networks allow you to
create listings with all the necessary information for a consumer to
find you, while other customers can review and comment on your
business.
Use Twitter – Connect with your consumers in real-time via the
web, desktop applications, and even mobile. This will lead to a
stronger following and increased word of mouth marketing
Custom wiki - Use your customers to give information to other
consumers. Create a wiki for your FAQ or Customer Service
knowledge base.
CONFIDENTIAL & PROPRIETARY 2009
32. Appendices
More Details On:
Fast Launch for all sizes of business – site examples
The Best Practice from the Large Retailers, on a small business budget
Everything you need to set up and run your online store
Ease of Use – No Technical Skills Required
Market Leading Support Tools
Store owner feedback
CONFIDENTIAL & PROPRIETARY 2009
33. Fast launch for all sizes of business………
Small
Business
Baby Oomph
Baby clothes, toys, accessories.
www.babyoomph.co.uk
2 employees – no technical skills
CONFIDENTIAL & PROPRIETARY 2009
34. Fast launch for all sizes of business………
Small
Business
Romani Jewellery
Handmade Jewellery, previously sold at craft fairs
www.romanijewellery.com
1 employee – no technical skills
CONFIDENTIAL & PROPRIETARY 2009
35. Fast launch for all sizes of business………
Small
Business
Fifteen (Jamie Oliver‟s Restaurant Chain)
Charitable foundation selling Fifteen merchandise
www.fifteenshop.net
No technical skills, no previous trading experience.
CONFIDENTIAL & PROPRIETARY 2009
36. Fast launch for all sizes of business………
Medium
Business
My Ideal Buy
Online sales site for leading logistics firm
www.myidealbuy.com
Site live in a week, limited technical skills
CONFIDENTIAL & PROPRIETARY 2009
37. Fast launch for all sizes of business………
Medium
Business
Dyson 24-7
Suppliers of genuine Dyson spares
Site built and operational within 3 days with over 3,000 parts
www.dyson24-7.co.uk
CONFIDENTIAL & PROPRIETARY 2009
38. Fast launch for all sizes of business………
Large
Business
Climate Justice (Global Humanitarian Fund)
Site built by digital agency on customised template in 3 weeks
Orders in first 24hrs from UK, Brazil, Denmark, Dubai, etc
Target to raise £1m in 6 months
http://tck.shop.venda.com
CONFIDENTIAL & PROPRIETARY 2009
39. Fast launch for all sizes of business………
Large
Business
Universal Music
Micro-sites for some of their artists
Customised design template by their agency
Hundreds of orders in the first few days
Katherine Jenkins Online
CONFIDENTIAL & PROPRIETARY 2009
40. The best experience from the large platform…on a small budget
• Setup and trade within minutes
• Instant credibility for businesses - the sites look professional,
have a great user experience and are very fast.
• Full PayPal Integration – deep integration includes functions like
refunds, branding and fraud tools that save administration time
• No technical skill required to setup or run shop
• All the functions you need to run a successful online shop
• £49.99 inc VAT per month - no hidden charges and no long term
contract, just month to month
CONFIDENTIAL & PROPRIETARY 2009
41. Everything you need to run your online shop……
• Automatic domain (website name) setup 2 domains included
• Unlimited email addresses and management
• Unlimited products, categories and pages
• Product ‘bulk uploader’ to enable fast load of full catalogue
• Selection of templates customisable to fit your brand
• Full Search Engine Optimistation (SEO) structure
• Merchandising through featured products, cross sells and up-sells
• Incremental traffic from free inclusion in PayPal and Googlebase
• Deep and comprehensive eBay integration
• Website and content management
• Product and promotions management
• Order management including customisable invoices
• Email support, live customer service chat, 24/7 helpdesk. video
tutorials, user manuals, comprehensive online knowledge base
and much more………
CONFIDENTIAL & PROPRIETARY 2009
42. Really, no technical skills required
State of the art
‘drag and drop’
and ‘point and
click’ controls
CONFIDENTIAL & PROPRIETARY 2009
43. Market leading support
In addition to tickets
and live chat for help,
there are lots of
online learning
resources
• Knowledgebase
• Downloads
• Flash video
training
• News
• Regular webinars
• Best Practice
CONFIDENTIAL & PROPRIETARY 2009
44. Store owner feedback
“The site was incredibly easy to set-up. Now, there is less requirement for me
to travel across the country to see my ever-growing customer base as they can
purchase online”.
Joanna – Romani Jewellery
“Out target for 2008 was to get online quickly and establish our online shop in
time for the Christmas period. Venda has been critical in helping us achieve
this, providing us with an ecommerce system that is reliable, easy to use and
ready to trade within hours of setting it up”.
Richard - MyIdealBuy.com
“Venda Small Business is the ideal alternative to the high-cost custom-made
site”.
Angela – Fifteen
CONFIDENTIAL & PROPRIETARY 2009