This document discusses e-commerce and provides definitions and examples of different types of e-commerce models including B2B, B2C, C2C, and C2B. It describes the key processes involved in e-commerce transactions and outlines some of the advantages and disadvantages of e-commerce. It also discusses the future growth prospects for e-commerce in India.

2. THE INSTITUTE OF CHARTERED
ACCOUNTANTS OF INDIA.
This is to Certify that
Mr. AVINASH KUMAR NIRALA
(WRO-0550140)
has successfully completed the 100 hours
Information Technology
Training.
Chairman
CA Vikrant M Kulkarni

3. INTRODUCTION TO E-COMMERCE
Transacting or facilitating business on the Internet is
called E-Commerce. E-Commerce is short for
“electronic commerce”. The process of buying and
selling goods and services over the internet .A type of
business model, or segment of a larger business model,
that enables a firm or individual to conduct business
over an electronic network, typically the internet that
doesn’t require any bargaining.

4. DIFFERENT TYPES OF E-COMMERCE
• B2B COMMERCE (BUSINESS-TO-BUSINESS)
• B2C COMMERCE (BUSINESS-TO-CONSUMER)
• C2C COMMERCE (CONSUMER-TO-CONSUMER)
• C2B COMMERCE (CONSUMER-TO-BUSINESS)

5. BUSINESS-TO-BUSINESS (B2B)
• B2B stands for Business to Business. It consists of largest
form of Ecommerce.
• This model defines that Buyer and seller are two different
entities.
• It is similar to manufacturer issuing goods to the retailer
or wholesaler.
• It includes trading goods, such as business subscriptions,
professional services, manufacturing, and wholesale
dealings.
Examples:- Alibaba.com, Tradeindia.com etc.

6. WORKING OF B2B COMMERCE

7. BUSINESS-TO-CONSUMER (B2C)
• The B2C model involves transactions between business organizations
and consumers.
• It applies to any business organization that sells its products or
services to consumers over the Internet.
• These sites display product information in an online catalog and
store it in a database.
• The B2C model also includes services online banking, travel services,
and health information.
Examples:- Flipkart.com, HS18, Amazon.in etc.

8. PROCEDURE OF B2C BUSINESS

9. CONSUMER-TO-CONSUMER (C2C)
• The C2C model involves transaction between consumers. Here,
a consumer sells directly to another consumer.
• It is a business model that facilitates the transaction of
products or services between customers.
• Even if you do not run a business, you are free to sell your
product through such marketplace to the end customers.
Examples:- Quikr.com, Olx.in, Tradus.in etc.

10. WORKING OF C2C BUSINESS

11. CONSUMER-TO-BUSINESS (C2B)
• The C2B model involves a transaction that is conducted
between a consumer and a business organization.
• It is similar to the B2C model, however, the difference is that in
this case the consumer is the seller and the business
organization is the buyer.
• In this kind of a transaction, the consumers decide the price of
a particular product rather than the supplier.
For example : www.monster.com is a Web site on which a
consumer can post his bio-data for the services he can offer. Any
business organization that is interested in deploying the services
of the consumer can contact him and then employ him, if
suitable.

12. PROCESS OF E- COMMERCE
1. A consumer uses Web browser to connect to the home page of a
merchant's Web site on the Internet.
2. The consumer browses the catalog of products featured on the site
and selects items to purchase. The selected items are placed in the
electronic equivalent of a shopping cart.
3. When the consumer is ready to complete the purchase of selected
items, she provides a bill-to and ship-to address for purchase and
delivery
4. When the merchant's Web server receives this information, it
computes the total cost of the order--including tax, shipping, and
handling charges--and then displays the total to the customer.
5. The customer can now provide payment information, such as a
credit card number, and then submit the order.

13. PROCESS OF E- COMMERCE (continue….
• When the credit card number is validated and the order is
completed at the Commerce Server site, the merchant's site
displays a receipt confirming the customer's purchase.
• Cash on Delivery option is also available for those who wish to
make payment after receiving the goods.
• The Commerce Server site then forwards the order to a
Processing Network for payment processing and fulfillment.

14. UNDERSTANDING THE PROCESS BETTER

15. DEMOGRAPHIC STUDY OF ONLINE
CUSTOMERS

16. ADVANTAGES OF E-COMMERCE
Faster buying/selling procedure, as well as easy to find products.
Buying/selling 24/7.
More reach to customers, there is no theoretical geographic
limitations.
Low operational costs and better quality of services.
No need of physical company set-ups.
Easy to start and manage a business.
Customers can easily select products from different providers
without moving around physically.

17. DISADVANTAGES
1. Unable to examine products personally.
2. Everyone is connected to the Internet.
3. There is the possibility of credit card number theft.
4. Mechanical failures can cause unpredictable effects on the
total processes.
5. Lack of sufficient system's security, reliability, standards, and
communication protocols.

18. STATISTIC SHOWING THE COMPETITION

19. FUTURE OF E-COMMERCE IN INDIA
• According to business world estimate near about
Sixty thousand new jobs will be created for the
internet world alone in the next two years.
• e-Commerce transactions are expected to cross the
Rs. 5500 crore milestone in 2013-14, a jump of
around 350 percent from the 2010-11.
• eBay said that consumers were trading goods worth
almost three crore rupees everyday, across the
globe.
• According to Forrester’s Asia Pacific online retail
forecast for the years 2013 to 2018, the number of
online buyers in India will reach 39 million by the
end of 2014 and 128 million by the end of 2018.

20. FUTURE OF E-COMMERCE IN INDIA
(continue…

21. REFERENCES
• http://www.statista.com/
• http://www.forbes.com/
• http://en.wikipedia.org/
• http://www.caclubindia.com/
• http://www.businessinsider.in/