Autotask LiveMobile allows users to stay connected to their business through real-time access to accounts, tickets, tasks, and appointments on mobile devices like iPhone and Android. Users can log time, close tickets, and obtain digital client sign-offs directly from their phones, enhancing productivity on the go. A licensed Autotask account is required for editing capabilities, while read-only access is available for all users.

1. DATA SHEET
AUTOTASK LIVE MOBILE
STAY PRODUCTIVE.
STAY CONNECTED.
STAY MOBILE.
You are always connected to your business, wherever you
go, with Autotask LiveMobile. Your data is updated and
accessible, in real time, on your iPhone, iPad, Android or
other web-enabled mobile device.
See every account and contact, view the details of
every service ticket included on every service call, log
your time as the work is completed, enter notes, close
tickets and even get digital client sign-offs on the work
performed.
Power of Autotask in the Palm of
Your Hand...
For iPhone, iPad & Android Devices
S
TAY AHEAD OF THE CURVE
A
ccess your service calls, tickets, tasks,
appointments and to-dos in real-time.
CAPTURE MORE BILLABLE TIME, MORE ACCURATELY
FREE READ-ONLY ACCESS!*
Enter your time into Autotask from your smart phone or
mobile device before it’s forgotten.
~~ Accounts Contacts
REDUCE TRAVEL TIME
~~ Tickets, Tasks, Queues
A
ccept new tickets, create new tickets, add notes and
close tickets without having to return
to the office.
KEEP ON TOP OF THE DETAILS
~~ My Tasks and Tickets
~~ Calendar Time Sheets
*Registered Autotask login required to access data. Paid LiveMobile
license required to edit and update information in Autotask.
S
chedule appointments and to-dos the moment they
come to mind.
FIND WHAT YOU NEED FASTER
S
earch and access all your account and contact
information on the go.
OBTAIN DIGITAL CLIENT SIGN-OFFS WHILE ON SITE
Get your client’s approval to bill right from your mobile
device before you leave the service call.
REQUEST A DEMO
Contact Your Autotask Representative Today
www.autotask.com | +1 518 720 3500 Ext. 1

2. DATA SHEET
YOUR AUTOTASK, IN REAL TIME, FROM ANYWHERE.
Your Autotask system can be accessed through almost any smart phone or web-enabled hand-held device through the
Autotask LiveMobile add-on. Full read/write/edit access to Autotask LiveMobile can be enabled or disabled on a per user
basis, quickly and easily by your Autotask Administrator.*
Features Overview
LiveMobile gives you access to the following Autotask features and functions:
~~ View your Autotask calendar, appointments and
~~ iew your timesheet and enter details
V
to-dos
~~ iew service calls, individual tickets, tasks and
V
details for each
~~ View your queues ticket lists
~~ ccess an assigned ticket from an
A
e-mail notification
~~ nter and edit time against tasks and tickets
E
~~ ccess speed codes (favorites) to create tickets,
A
enter time and add notes
~~ iew accounts, contacts and their details
V
~~
Edit and forward tickets
~~ anage appointments and to-dos
M
~~ Obtain digital client sign-off
Autotask LiveMobile For iPhone, iPad Android Only:
~~ pply costs to tickets
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~~ Access recently viewed items
GET STARTED NOW
To Download LiveMobile for
iPhone, iPad and Andriod
1.
2.
3.
Click on the App Store on your Apple
device, or visit the Android Market
Search for “Autotask”
C
lick to read about LiveMobile
and then select Install
4. Launch Autotask LiveMobile
5. Customize your settings
6. ctivate your LiveMobile license
A
from within Autotask
* or detailed instructions, including supported devices
F
and operating systems, please refer to your Autotask
online help documentation. Autotask Administrator
privileges are required to activate Autotask LiveMobile
Corporate Headquarters
East Greenbush, USA
T + 1 518 720 3500
www.autotask.com
©2012 Autotask Corporation
International Headquarters
London, England
T +44 20 3006 3147
DS AT LTR 071912
To access Autotask LiveMobile for other web-enabled mobile devices
1. Activate your LiveMobile license from Autotask Admin LiveMobile
2. eceive your unique Autotask LiveMobile URL via email
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3. ccess Autotask LiveMobile using your device’s web-browser
A
Germany
Frankfurt am Main,
Germany
T +49 162 2703 601
Asia
Beijing, China
T +86 010 8278 4881
All trademarks used are the property of their respective owners. All rights reserved.
Australia
Sydney, Australia
T +61 2 8103 4001