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Assured Recruitment Solutions
Our Story

History
Assured is an innovative recruitment group specialising in professional and managed services for high growth,
invested, businesses to consumer organisations in the domestic (United Kingdom) market.

The principal focus since the formation of Assured in 2006 has been the development of innovative
recruitment services and solutions, providing a support framework for industry talent growth,
underpinned by end to end financial security for Assured and our customers.

We have a history of success and high growth having previously built a leading technology retailer
and distributor from 3500 to 12,000 full time employees over a period of five (5) years. *Y2000 - Y2005

Present
Today we enjoy working with some of the industries most recognised international brands,
delivering exceptional domestic business growth from talent.

We believe that exceptional talent delivers exceptional business growth and performance,
for our customers and our business alike.

Assured is one of the fastest growing businesses in the United Kingdom, with a clear
vision and strategy of our future growth.

Future
We’re growing, the future’s exciting and as part of our vision and strategy
Assured is exploring opportunities for new partnerships, ventures,
mergers and acquisitive growth.
Our Simple Vision


                    Faster, Smarter Delivery
                    Continuous improvement and investment in technology, people and process to drive service
                    value and operational efficiencies. We’re here to serve, we’re here to drive continuos
                    improvement and we’re here to deliver market leading solutions, we call this ”Recruitment as a
                    Service”.



                             Collaboration and Innovation
                             We embrace change, it’s inevitable and through customer collaboration and
                             innovation we invest in next generation products, services and solutions to drive
                             industry standards and quality assurance. From new talent engagement applications
                             to lean processes, customer experience portals to new, innovative commercial
                             delivery models.



                                              Return on Investment
                                              Customer focused commercial development to increase liquidity
                                              and generate commercial longevity. Delivery of high quality talent
                                              to lower attrition, drive scalability and increase the bottom line.
                                              Return on investment from talent acquisition, deployment and
                                              development is core to our business success.
Our Market Focus


   Clear Market Expertise, Focus and
   Strategy
   Private equity or venture capital backed “invested”
   portfolio of customers in periods of concentrated
   growth, recovery and transformational change.

   High brand equity portfolio with investment in
   operations and infrastructure including people,
   process and technology in highly competitive,
   consumer markets:




   Our Core Markets:

   -   Retail and Consumer Goods
   - Financial   Services
   - Technology,   Media and Entertainment
   - Gaming   and Gambling
Our Customers
Our Strategy

                                                                                                High performance investments, concentrated




                                                                             OUR STRATEGY
                                                                                                growth, turnaround and recovery.


                          Invested
                          Markets                                                               Structured market alignment to mitigate
                                                                                                economic risk and leverage economies of
                                                                                                scale.



  VCI and PEI markets                      Multi-Channel
                                                                                                Portfolio M&A for Risk Mitigation and high
                                                                                                growth market expansion.



                                                           Merger and
                 Horizontal and Vertical                   Acquisition
                   Market Alignment
                                                                         “Invested, high growth businesses with skills shortages
                                                                         and a strong demand for improved technology and
                                                                         processes; in a market outside of economic recession
                                   Acquisitive Growth                    offers Assured opportunities for scalability, risk
                                   and Buy and Build                     mitigation and concentrated growth”


                                                                         Adam Shaw, Group Managing Director
Our Growth


              Five (5) years of solid compounded annual growth rates
              (CAGR), where capital investment in continuos
              improvement is at the forefront of our growth strategy.




                                                                Turnover     Profitability   Full Time Employees



             Commercial
             High Growth                                        859%          855%                329%


                                                                   5 Years      5 Years             5 Years




              Capital investment in People, Process and Technology
              to mitigate risk and deliver consistency and scalability.
Our Service Delivery


                 Retained, search and selection solutions for
                                                                   LEADERSHIP




                                                                                                                                                                     Multi-Channel Shared Services
                 Executive interim management and leadership.
                                                                   Executive Recruitment
                 >> £150 K + and £800pd +                          Interim Recruitment



                 Bespoke and customisable contingent recruitment
                 solutions.
                                                                   SOLUTIONS
                                                                   Permanent Recruitment
                 >> £30K - £150K and £500 - £800pd                 Contract Recruitment



                 High volume and Managed Service recruitment
                 solutions                                         DIRECT
                                                                   Permanent Recruitment
                 >> £15K - £40K and £100 - £500pd                  Temporary Recruitment




“Recruitment services delivered across multiple channels, underpinned by advanced customer               Digital                   Supply       HR       Finance
                                                                                             Sales &                  Multi-
engagement to design and deliver complete customer scalability, customer longevity and       Service
                                                                                                       Media and    Channel and   Chain and    and         and
                                                                                                                                                       Procurement
                                                                                                       Technology    Marketing    Logistics   Change
financial return on investment”


Mark Kirkbride, Commercial Director                                                                                 Multi-Channel Delivery
Business Scalability

                                                          Build                Design                 Engage                 Deliver
     Robust support services to deliver                Infrastructure &    Commercial Shared                              Service Design and
                                                                                                  Customer Engagement
     complete customer experience and                    Operations            Service                                          Delivery

     solutions.
                                                     Technology Support   Commercial Leadership   Commercial Management   Service Management
     Capital investment in robust, highly scalable
     infrastructure and group operations, to
     deliver consistent shared services for                                Project Management
                                                     Group Operations                             Business Development      Service Delivery
     advanced, customer focussed shared                                            Office
     services and service design and end to end
     delivery.                                           Finance            Creative Marketing
                                                        Back Office              Solutions
     - Group Infrastructure and Operations
                                                      Business Support
     - Commercial Shared Services                                          Technology Services
                                                          Services
     - Customer Engagement
     - Service Design and Delivery                       Marketing          Finance Services
                                                        Back Office

                                                                            Customer Support
                                                                                Services
Our Customer Engagement Process

                                  Continuous Improvement
                                  Improving our products, services
                                  and processes through innovation
                                  and return on investment.




                                                                                                    Di
                                                                                 er




                                                                                                      sc
                                                                              liv




                                                                                                        ov
                                                                            De




                                                                                                          er
                                                                                        Assured
                                                                                      Engagement
                                                                                        Process




                                                                            De




                                                                                                         n
                                                                                                      sig
                                                                              pl




                                                                                                    De
                                                                                oy
                                                               Technology                                      Collaboration




                                                                               Process


                                                                                           People
Our Customer Engagement Process


    Engagement driven by understanding, knowledge,                      1. Discovery Phase                                 2. Design Phase
    expertise, innovation with quality assurance as
                                                                        - Workshop      Orientated
    standard:                                                                                                              - Customised     or Bespoke Solution
                                                                        - Annual    Operating and Resource Planning
                                                                                                                           - Attraction   and Retention Strategy
    - Leading   Industry Standards
                                                                        - Capability    / Ability to Execute Planning
                                                                                                                           - Assessment     and Deployment Framework
    - Lean   Processes and Service Delivery
                                                                        -   Culture, Knowledge and Experience
                                                                                                                           -   Customer Journey Mapping
    - Service   Orientated “Recruitment as a Service”
                                                                        - Requirement      Definition
                                                                                                                           - Brand   Equity and Marketing
    -   Business and Brand Advocacy
                                                                        - Cost   to Serve, budget Planning
                                                                                                                           - Service   Rationalisation and Modernisation
    - Talent   - On - Demand

                                                                        3. Deploy Phase                                    4. Delivery Phase
    A unique four stage approach to business
                                                                        - Business    and Operational Integration          - Risk   Mitigation and Planning
    engagement driven by continuos improvement
                                                                        - Ambassadorial      Approach Brand and Business   - Real   Time Business Intelligence and Reporting
        Change is inevitable, we embrace change at put it at the very   - Objectivity   and Validation                     - Relationship   Management and Development
        forefront of our business and how we engage, collaborate and
                                                                        -   Dedicated Resources and Management             -   Delivery Improvement and Management
        grow with our customers and business parters.
                                                                        - Process    and Systems Integration               - Financial   Mapping and Scoping
         - People   and Collaboration                                   - Service   Management
         - Process   and Technology                                                                                        - Continuous Improvement
Talent on Demand // Digital Innovation

                                         Investment in industry leading, next generation technologies; Assureds’ cloud based system
                                         enables global scalability and consistency in addition to delivering and supporting all businesses
                                         processes on one single, scalable platform including:


                                                                     -   Recruitment Process and Recruitment Process Re-Engineering
                                                                     -   Business Development and Customer Engagement
                                                                     -   Managed Services and Customer Service Delivery Portals
                                                                     -   Bespoke Market Data, The APEX
                                                                     -   Web and Job Boards Aggregation for Talent, Talent Banking and Talent on Demand
                                                                     -   End to End integration with Social Media platforms
                                                                     -   360 degree, real time, Business Intelligence and Management Reporting
                                                                     -   Business Management and Service Delivery Dashboards
                                                                     -   Multi-Channel Data, Project Orientated Processes and Enablement

                                                                     Assured has an unprecedented ability to:
                                                                     -   Strategic Planning with high quality management information and modelling
             apex
                                                                         Identify, Build and Deliver Business and Service Development opportunities
                    DATA
                    POWERED


                                                                     -
                    BY ASSURED




                                                                     -   Deliver tangible Commercial advantages and benefits, Multi-Channel
                                                                     -   Demonstrate real Return on Investment, internally and externally
                                                                     -   Deliver results, and fiscal returns faster than the industry standard
The Assured Private Equity Index - APEX
We track, trace and monitor over 150 Private Equity and Venture Capital “PE/VC” investment portfolios to fully understand our market
place, to identify unique market opportunities, real time. We then structure highly innovative, commercially valuable propositions to
drive mutual growth and economic value in our market place.




                                                           Retail sector. quarter 2. 2012
                                                                                             Advanced Stuff >
                                                                                                                                                                        Average                   Top 3 Performers in Profitability
                                                                                             Bespoke data and business intelligence to fully
                                                                                                                                                                        Profit growth
                                                                                                                                                                                                                                        5000%
                                                                                             understand the economic and commercial landscape
                                                                                             of our industry, aiding the design of our expert
                                                                                             solutions.

                                                                                                                                                                                         +70.8%                                         578%
                                                                                                                                   Turnover Growth


                                                                                                                                +12.8%                                                      APEX                       -2.56%
                                                                                                                                                                                                                    retail industry
                                                                                            FTE Growth
                                                                                                                                            average turnover growth
                                                                                                                                                                                         Retailers                  as a whole          370%
                                                                                                                                            for retailers in apex


                                                                                                                                 +3.8%
                                                                                                                                            compared to only 3.8%
                                                                                                    growth in FTE                           turnover growth

                                                                                                   +11.05%
                                                                                                                                            for the sector as a whole


                                                                                                   APEX RETAILERS
                                                                                                                                  +182%          +134%              +81%        Top Three Performers
                                                                                                                                      #1             #2                 #3



                                                                                                                                                                                                                                      apex     DATA
                                                                                                                                                                                                                                               POWERED
                                                                                                                                                                                                                                               BY ASSURED
www.unitingambition.com

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Assured Recruitment Solutions Growth Story

  • 2. Our Story History Assured is an innovative recruitment group specialising in professional and managed services for high growth, invested, businesses to consumer organisations in the domestic (United Kingdom) market. The principal focus since the formation of Assured in 2006 has been the development of innovative recruitment services and solutions, providing a support framework for industry talent growth, underpinned by end to end financial security for Assured and our customers. We have a history of success and high growth having previously built a leading technology retailer and distributor from 3500 to 12,000 full time employees over a period of five (5) years. *Y2000 - Y2005 Present Today we enjoy working with some of the industries most recognised international brands, delivering exceptional domestic business growth from talent. We believe that exceptional talent delivers exceptional business growth and performance, for our customers and our business alike. Assured is one of the fastest growing businesses in the United Kingdom, with a clear vision and strategy of our future growth. Future We’re growing, the future’s exciting and as part of our vision and strategy Assured is exploring opportunities for new partnerships, ventures, mergers and acquisitive growth.
  • 3. Our Simple Vision Faster, Smarter Delivery Continuous improvement and investment in technology, people and process to drive service value and operational efficiencies. We’re here to serve, we’re here to drive continuos improvement and we’re here to deliver market leading solutions, we call this ”Recruitment as a Service”. Collaboration and Innovation We embrace change, it’s inevitable and through customer collaboration and innovation we invest in next generation products, services and solutions to drive industry standards and quality assurance. From new talent engagement applications to lean processes, customer experience portals to new, innovative commercial delivery models. Return on Investment Customer focused commercial development to increase liquidity and generate commercial longevity. Delivery of high quality talent to lower attrition, drive scalability and increase the bottom line. Return on investment from talent acquisition, deployment and development is core to our business success.
  • 4. Our Market Focus Clear Market Expertise, Focus and Strategy Private equity or venture capital backed “invested” portfolio of customers in periods of concentrated growth, recovery and transformational change. High brand equity portfolio with investment in operations and infrastructure including people, process and technology in highly competitive, consumer markets: Our Core Markets: - Retail and Consumer Goods - Financial Services - Technology, Media and Entertainment - Gaming and Gambling
  • 6. Our Strategy High performance investments, concentrated OUR STRATEGY growth, turnaround and recovery. Invested Markets Structured market alignment to mitigate economic risk and leverage economies of scale. VCI and PEI markets Multi-Channel Portfolio M&A for Risk Mitigation and high growth market expansion. Merger and Horizontal and Vertical Acquisition Market Alignment “Invested, high growth businesses with skills shortages and a strong demand for improved technology and processes; in a market outside of economic recession Acquisitive Growth offers Assured opportunities for scalability, risk and Buy and Build mitigation and concentrated growth” Adam Shaw, Group Managing Director
  • 7. Our Growth Five (5) years of solid compounded annual growth rates (CAGR), where capital investment in continuos improvement is at the forefront of our growth strategy. Turnover Profitability Full Time Employees Commercial High Growth 859% 855% 329% 5 Years 5 Years 5 Years Capital investment in People, Process and Technology to mitigate risk and deliver consistency and scalability.
  • 8. Our Service Delivery Retained, search and selection solutions for LEADERSHIP Multi-Channel Shared Services Executive interim management and leadership. Executive Recruitment >> £150 K + and £800pd + Interim Recruitment Bespoke and customisable contingent recruitment solutions. SOLUTIONS Permanent Recruitment >> £30K - £150K and £500 - £800pd Contract Recruitment High volume and Managed Service recruitment solutions DIRECT Permanent Recruitment >> £15K - £40K and £100 - £500pd Temporary Recruitment “Recruitment services delivered across multiple channels, underpinned by advanced customer Digital Supply HR Finance Sales & Multi- engagement to design and deliver complete customer scalability, customer longevity and Service Media and Channel and Chain and and and Procurement Technology Marketing Logistics Change financial return on investment” Mark Kirkbride, Commercial Director Multi-Channel Delivery
  • 9. Business Scalability Build Design Engage Deliver Robust support services to deliver Infrastructure & Commercial Shared Service Design and Customer Engagement complete customer experience and Operations Service Delivery solutions. Technology Support Commercial Leadership Commercial Management Service Management Capital investment in robust, highly scalable infrastructure and group operations, to deliver consistent shared services for Project Management Group Operations Business Development Service Delivery advanced, customer focussed shared Office services and service design and end to end delivery. Finance Creative Marketing Back Office Solutions - Group Infrastructure and Operations Business Support - Commercial Shared Services Technology Services Services - Customer Engagement - Service Design and Delivery Marketing Finance Services Back Office Customer Support Services
  • 10. Our Customer Engagement Process Continuous Improvement Improving our products, services and processes through innovation and return on investment. Di er sc liv ov De er Assured Engagement Process De n sig pl De oy Technology Collaboration Process People
  • 11. Our Customer Engagement Process Engagement driven by understanding, knowledge, 1. Discovery Phase 2. Design Phase expertise, innovation with quality assurance as - Workshop Orientated standard: - Customised or Bespoke Solution - Annual Operating and Resource Planning - Attraction and Retention Strategy - Leading Industry Standards - Capability / Ability to Execute Planning - Assessment and Deployment Framework - Lean Processes and Service Delivery - Culture, Knowledge and Experience - Customer Journey Mapping - Service Orientated “Recruitment as a Service” - Requirement Definition - Brand Equity and Marketing - Business and Brand Advocacy - Cost to Serve, budget Planning - Service Rationalisation and Modernisation - Talent - On - Demand 3. Deploy Phase 4. Delivery Phase A unique four stage approach to business - Business and Operational Integration - Risk Mitigation and Planning engagement driven by continuos improvement - Ambassadorial Approach Brand and Business - Real Time Business Intelligence and Reporting Change is inevitable, we embrace change at put it at the very - Objectivity and Validation - Relationship Management and Development forefront of our business and how we engage, collaborate and - Dedicated Resources and Management - Delivery Improvement and Management grow with our customers and business parters. - Process and Systems Integration - Financial Mapping and Scoping - People and Collaboration - Service Management - Process and Technology - Continuous Improvement
  • 12. Talent on Demand // Digital Innovation Investment in industry leading, next generation technologies; Assureds’ cloud based system enables global scalability and consistency in addition to delivering and supporting all businesses processes on one single, scalable platform including: - Recruitment Process and Recruitment Process Re-Engineering - Business Development and Customer Engagement - Managed Services and Customer Service Delivery Portals - Bespoke Market Data, The APEX - Web and Job Boards Aggregation for Talent, Talent Banking and Talent on Demand - End to End integration with Social Media platforms - 360 degree, real time, Business Intelligence and Management Reporting - Business Management and Service Delivery Dashboards - Multi-Channel Data, Project Orientated Processes and Enablement Assured has an unprecedented ability to: - Strategic Planning with high quality management information and modelling apex Identify, Build and Deliver Business and Service Development opportunities DATA POWERED - BY ASSURED - Deliver tangible Commercial advantages and benefits, Multi-Channel - Demonstrate real Return on Investment, internally and externally - Deliver results, and fiscal returns faster than the industry standard
  • 13. The Assured Private Equity Index - APEX We track, trace and monitor over 150 Private Equity and Venture Capital “PE/VC” investment portfolios to fully understand our market place, to identify unique market opportunities, real time. We then structure highly innovative, commercially valuable propositions to drive mutual growth and economic value in our market place. Retail sector. quarter 2. 2012 Advanced Stuff > Average Top 3 Performers in Profitability Bespoke data and business intelligence to fully Profit growth 5000% understand the economic and commercial landscape of our industry, aiding the design of our expert solutions. +70.8% 578% Turnover Growth +12.8% APEX -2.56% retail industry FTE Growth average turnover growth Retailers as a whole 370% for retailers in apex +3.8% compared to only 3.8% growth in FTE turnover growth +11.05% for the sector as a whole APEX RETAILERS +182% +134% +81% Top Three Performers #1 #2 #3 apex DATA POWERED BY ASSURED