Competing in the Age of Artifiial Intelligence a presentation on Marco Iansiti and Karim R. Lakhani article and book published in HBR Review.

2. Presented By
Zahid Khan Kakar,
Asstt. Director (P/SA), WAPDA
155th JMC,
WAPDA Administrative Staff College (WASC),
Islamabad

3.  Marco Iansiti Ph.D. in Physics in 1988 at Harvard
University.
 Professor at Harvard Graduate School of Business
Administration July 1988 – Present.
 Unit: Technology and Operations Management
area
 Books Published: lansiti, M., Technology Integration:
Making Critical Choices in a Turbulent World, HBS Press, 1997.
 Iansiti, Marco and Roy Levien. The Keystone Advantage: What
the New Dynamics of Business Ecosystems Mean for Strategy,
Innovation, and Sustainability. Boston, MA: Harvard Business
School Press, July 2004.
 Competing in the Age of AI with Karim R. Lakhani 2020.

4.  Karim R. Lakhani Ph.D. in management from the
MIT. Master degree in Technology and Policy from
MIT, and a bachelor's degree in Electrical
Engineering and Management from McMaster
University in Canada.
 Karim R. Lakhani is the Charles E. Wilson Professor
of Business Administration and Michael Hintze
Fellow at the Harvard Business School.
 Unit: Technology and Operations Management
 Books Published: Blockchain: The Insights You Need from
Harvard Business Review 2019, Competing in the Age of AI with
Macro Iansiti 2020,

5. AI or Artificial Intelligence is
the Intelligence
demonstrated by a Machine.
AI is the science and
engineering of making
intelligent machines.
AI is based on Computer
Programming and Algorithms

6.  The field of AI research was born at a workshop at Dartmouth
College in 1956, where the term "Artificial Intelligence" was
coined by John McCarthy.
 1970 AI Lab at MIT was formed funded by DoD.
 1960 Robotics used for Assembly lines etc
 In the late 1990s and early 21st century, AI began to be used
for logistics, data mining, medical diagnosis and other areas.
 1997 Google Search Engine
 2011 Google Translate, Apple Siri
 2012 Xbox Kinect 3D body motion
 2013 Google Speech to Text
 2016 AlphaGo beat world champion Lee Sedo 4 out 5 in GO

7.  LEARNING
 REASONING

8.  PERCEIVING
 LINGUISTIC INTELLIGENCE

9.  After ten years of looking at digital transformation,
Marco and Karim noticed a huge shift in the way AI
affects firms, which spurred the writing of the
article.
 For hundreds of years, firms have been all about
people, managers and supervisors and now they are
increasingly about technology.

10.  In last 10 years, distinct change occurred in the way the
Economy works.
 Data and analytics are more important for success of a
business
 In the last few decades, in particular, Information
Technology has been sprinkled in to make these
workers more productive. In fact, in today’s economy
technology is put front and center and expected to
deliver success for the business and value to
customers.

11.  In each case the AI factory treats decision-making as a
science. Analytics systematically convert internal and
external data into predictions, insights, and choices,
which in turn guide and automate operational
workflows.
 Big giants like Google, Facebook, Alibaba, Amazon and
Tencent based on AI Models.
 Algorithms Runs Million of Ads at Google and Baidu to
concerned at multiple regions.
 Algorithms decides which car to offer ride on Uber, Careem,
Didi, Grab etc.

12.  AI has successfully been used in wide range of areas:
 Medical Diagnostics
 Prosthetic Limb and Arms

13.  Medical Surgery with high precision rate

14.  Space Exploration and Scientific Discoveries

15.  Mining and Deep Sea Water Explorations

16.  Robotics for Military or Defense Use

17.  Stock Trading
 Sports i.e. Cricket DRS

18.  Ant Financials: runs variety of businesses through AI enabled
models established in 2014.
 Businesses includes consumer lending, money market funds,
wealth management, health insurance, credit-rating services
 Uses Data from AliPay
 Serves more than 10 times as many customers as the largest
U.S. banks
 In 2018, it had a valuation of $150 billion—almost half that
of JPMorgan Chase, the world’s most valuable financial-
services company.

19.  Amazon and Alibaba Warehouses and Order Place Videos
 Tesla and Google Autopilot Cars
 AI Soldier Video

20.  Three concepts are attempting to build an operating model
around AI:
1. Scale: Algorithms involves no cost but increases
business scale
2. Scope: Dealing with more data of different dynamics
3. Learning: Increased opportunities for business to learn

21.  The Google search engine is certainly smarter than us, but in
a different way.
 Therefore, they say, AI won’t replace humans, because AI is
simply smart in different ways.
 Humans still add value, but they are no longer in the critical
path of execution limiting scale.
 Pedro Domingos, a science professor at the University of
Washington, said that AI will not replace managers, but
managers with AI will replace managers without it.

22.  A fact of the coming world which cannot be denied.
 Tasks performed without human error
 There will be less injuries and stress to human beings
 Businesses that are willing to take the time to incorporate A.I.
will survive much longer than those that won’t.
 Engineering staff need to help narrow minded and biased
programmers
 It is necessary to redesign business processes to take
advantage of the technology.