In this modern world we tend to speak a lot, we all believe that speaking is a leadership quality, while we forget the importance of listening. Let us be very cautious when we talk about listening. http://girishg.net/art-of-listening/

1. We should be patient enough to listen, there might be small pause, even a bigger
pause, and this doesn’t mean that speaker had done yet, never interrupt. While you
are patient, show that in your gestures, even if you are patient but gestures shows
that you are irritated or in a hurry, then the whole purpose of listening might be a
waste of time. http://girishg.net/art-of-listening/