Arra tlr presentation
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The document discusses the NTL's "TIGER Team" which was created to address questions from customers about the American Recovery and Reinvestment Act (ARRA). The TIGER Team set up a knowledgebase to store and search frequently asked questions (FAQs) about ARRA funding. They created basic FAQs after the ARRA passed and added more over time based on modal administration questions and answers. The TIGER Team reported volumes and types of questions answered, top FAQs, and unanswered queries to provide transparency around ARRA information needs and the NTL's response.
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This workshop will provide an overview and details about contracting with the State of Minnesota. Topics to be covered include an overview of the state’s purchasing practices; where the dollars come from; how the dollars can be spent; how to get registered as a vendor; where to find business opportunities; and State expectations of contractors.
PROCUREMENT PLAN 13SCM4.docx
PROCUREMENT PLAN
13
SCM420: Procurement and Acquisition
Colorado Department of Revenue
Theodore Hickman
8 June 2017
Table of Contents
3Organizational Overview
Materials Purchased
5
Bid and Proposal Documents
6
Contract Types
9
Third-Party Logistics (3PLs)
11
Supplier Relationship Management
12
Contract Closeout
14
Maintaining Supplier Performance
15
Memo to Procurement Officer
16
References
17
This outline provides a detailed review of Procurement Plan of my final project. The details will be in reference to the Colorado state government is a government entity responsible for the affairs of the state of Colorado. It is responsible for governing within the state. It has departments such as the department of revenue which is responsible for regulating some industries in the state such as Gaming, motor vehicles, and even marijuana. It also contributes to helping the needy in the state by administering a lottery whose precede go to the needy.
Organizational Overview
The procurement process of the state departments is not very different from other types of procuring things in other government departments. The acquisition process is mostly modernized, and there is the use of electronic platform known as e-procurement. This is said to be better and also transparent. First, there is the identification of need. This can be anything that is necessary for the smooth operation and sustainability of the organization. The needs are mostly determined by daily activities. They can come from activities of an individual in the organization or department which are eventually the organization needs. This stage is primarily characterized by the need to purchase where the notification can be raised by the end user or from stock control in stores.
Next, there is need to determine the specifications of the need. The specification can range from technicality, performance, brand, functionality, sample or even designs (Dobler & Starling, 2006). There is the need to update the specifications now and then so as it can be easy to find the best which would fit the gap. A sample type of the need helps in guiding where specification can be troublesome. Once the need is stipulated, and the item is final, the system checks if there is a supplier who has been approved that is already in the system database. This is to make sure that the seller is not available. If the seller is available, it would be easy to purchase as they might be an already assigned contract. The contract will have established all the relevant issues, and they would be no need to repeat the work again. If there is no supplier purchasing looks for new suppliers. This is done by forwarding a request for quotation. This is done so as to inform providers of the need and also to invite them to submit bids for the contract at hand.
Before a vendor submits a bid, they may sometime evaluate to know the needs well. The most significant activity is the selection of suppl ...
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Arra tlr presentation
- 1. The NTL’s Recovery Act “TIGER Team” Transportation Libraries Roundtable Rosalyn Alleman Reference Librarian
- 2. Recovery Act Customers and Questions Customers: Questions: Congressional offices Is my project/organization State and local eligible for ARRA funding? governments What type of funding is Businesses available, and from which Private citizens agency? How do we apply for/spend/report on funding? Submitting required certifications/reports
- 3. Recovery Act FAQ Library - Introduction Stakeholders looking for answers to urgent questions about ARRA funding, many questions not unique NTL had knowledgebase set up already in RightNow Modal administrations had FAQ’s scattered all over RightNow Knowledgebase allowed storing and searching all FAQ’s at the same site
- 4. Creating FAQ’s Customers Need Created basic FAQ right after ARRA passed, with links to DOT agencies, legislation, states, etc. in response to customer inquiries before TIGER Team initiated program Created other FAQ’s based on mode-specific Q&A; checked for updates regularly Created FAQ’s based on answers to our questions by specialists within DOT
- 9. TIGER Team Reporting - Objectives Indicates volume of questions we answer and for which DOT agencies (FHWA, FRA, etc.) Shows who our customers are (specific government agencies) Shows what the hot issues are for a given week (top FAQ’s) Lets the DOT agencies know about unanswered queries to their agencies by the NTL Based on the classifications given to each incident as it is resolved
- 10. Recovery Act Reporting: Daily Counts total questions answered that day Identifies questions waiting for response from Recovery Act points of contact throughout the DOT by agency and number of days waiting
- 11. Recovery Act Reporting: Weekly Top 3 FAQ’s for the week (# times used by Reference team to answer questions) Number of e-mails vs phone calls Summary of subjects and number of questions handled for each administration Graph showing weekly totals Summary of customer types including list of all federal/state/local governments that contacted us Summary of top FAQ’s on the web site (ranked by usage)
Editor's Notes
- Example of FHWA Q&A web site
- RNT ARRA FAQ site
- RNT FAQ example RNT ARRA FAQ site
- Creating/editing FAQ’s in RNT agent view
- Show Recovery Act Questions Reports_M-F here
- Show both weekly reports.