This document contains key performance indicators (KPIs) for an arena's inventory forecasting and order fulfillment. It analyzes forecast accuracy by overall volume and by segment. Apparel and swimsuits had the worst forecast accuracy at 155% error on average. It also examines order fulfillment (SOFIX) by overall accepted orders vs available quantity and by segment. The bath & towels segment had the worst SOFIX at 33%. Overall SOFIX in January was 63%.