1. ACT
Asia Coaching Training
www.asiatrainers.com
Bosses are the Problems
And How You Can Be the Solution not the Problem
23 April 2012 Monday
Andy Ng MBA CPA
Business Coach & Trainer 1

2. ACT
3 Types of Bosses
 Warriors
 Strategist
 Realist
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3. ACT
You are a responsible and caring boss.
You work hard and give your
employees a good salary and career
Yet you feel that you fighting a losing
battle
Where is the Problem?
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4. ACT
The Problem is to Think
that having Problems is a Problem
Having Problems is
what makes a Boss useful
The first step in solving
problems is to Take Accountability
You The Boss is
the Source of All Problems!
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5. ACT
5 Reasons Bosses are the Problems
1. Reward Lousy Punish Good
2. ‘Follow Instructions’ Policy Backfire
3. Wrong Strategy or Tactic
4. Self Protection
5. Lack of Management and Leadership
Skills
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6. ACT
Reward Lousy Punish Good
• Giving Difficult Assignments to Good
Performers
• Allow Lousy Performers to do Reverse
Delegation
• Fixed 13th Month Bonus for All
• Solution: Reverse the above
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7. ACT
Follow Instructions Policy
• Instructions outdated or only work for
normal situations
• Staff soon reach inertia or perturbation
• Solutions:
• Review your Instructions once every 6
months
• Empower staff to use their
commonsense
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8. ACT
Wrong Strategy or Tactic
• Eg Kodak, Redifussion, Blackberry,
Nokia etc
• Even more wrong is to Push Staff to
Achieve the Wrong Strategy or Tactic
• Lost touch with market or Living in
Denial
• Solution: Revalidate your Strategy
once every 6 months
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9. ACT
Protecting Own Turf
• Cannot afford to lose what he has built
up over the years
• Being Righteous more important than
other things
• End up downplaying Organization’s
Interests and CKT
• Solution: Ready to be Wrong and
Correct Quickly
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10. Lack of Management
ACT
and Leadership Skills
• Most are Promoted based on Technical
Skills and are assume to possess
Managerial and Leadership Skills
• Constant Conflicts between the 2
skills: Technical and Managerial
• End up unable to Manage and Lead –
Team of Low Performers
• Solution: Sign up for our Courses or 1-
2-1 Executive Coaching Programs 10

11. ACT
Top Management/Leadership Courses
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12. ACT
How our Training Will Work For You
100% Customized with Focus on Application,
not just Theories
Use lots of Videos (movies) to illustrate
Use Coaching Model:
– Apply concepts to your situation
– Push, motivate and inspire you to go beyond
where you’re right now
– Make You Accountable … to your own goals
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13. “But My Staff Will leave
ACT
Us After I’ve Trained Them…”
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14. You’ll Break Even as long as your
ACT
Staff Stays for 3 months…
Eg Maintenance Manager – monthly salary of $6,000
If repair 10 equipment a month, cost per repair is $600
With Management Training (training fee $398), can now
repair 11 equipment a month.
Cost per repair is now lower at $545
3 months savings is $54.5 x 3 $164
Less Cost of Training (40% of $398)* $159
Additional Profit $ 5
Return on Investment (annualised) is $5/$159 x 4 =
12.6% 14

15. ACT
God of Fortune to You …
PIC (Productivity & Innovation Credit) 15

16. Claim for PIC
ACT
For 2010 and 2011 PIC Expenditure
Claim 400% Tax Deduction
OR
30% Cash
• Claim anytime now
• Cash is capped at $30K a year (or $60K for 2 years)
• Tax Deduction is capped at $800K a year
For 2012 to 2014 PIC Expenditure
Claim 400% Tax Deduction
OR
60% Cash
• Cash Claim starts from 1 July – Get Cash by 30/9
• Quarterly submission (no need to wait for year-end)
• Cash Claim is capped at $60K a year
• Tax Deduction is capped at $1.2M a year
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17. ACT
PIC Training Expenses
1. All External Training (no need certification)
2. All Internal Training (no external trainer’s fees paid)
without Certification up to $10K (from 2012)
• WSQ Training courses accredited by WDA
• Courses approved by ITE under ITE Approved Training
Center scheme
• On-the-Job Training by ITE Certified Training Center
“With Training Your Team Can Do the Impossible” A. N.
JE-focus
Training cost include
• Fees paid or Salaries paid to internal trainers
• Rental of training venue, Meals and Refreshments,
Stationery and Training materials
• External Trainer’s Overseas travel, hotel and transport
(not the trainees) 17

18. ACT
PIC is Throwing Money to You …
FAQ Form Payout PIC AE
“If you’re not taking advantage of
PIC, you’re letting your competitors
take advantage of You!” A. N.
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19. ACT
Asia Coaching Training
www.asiatrainers.com
Bosses are the Problems
Now You Can Be the Solution not the Problem
Talk to Me Today!
Andy Ng
8201-4347 19

20. ACT
Bosses are the Solutions to Problems
1. Reward Good Punish Lousy
2. Review your ‘Follow Instructions’
Policy
3. Update Your Strategy and Tactics
4. Protect Your Organization
5. Learn Management and Leadership
Skills Today
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