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By:
Jessica Fisher
   Advantages                     Disadvantages
    ◦ Quick                         ◦ Can confuse or
    ◦ Convenient                      complicate
    ◦ Can be saved and easily       ◦ Minimal Security
      retrieved                     ◦ Easy to have
    ◦ Easy to transfer files          miscommunications
    ◦ Cheap                         ◦ Information Overload
    ◦ Efficient
   If the information is under a screen-length
    long
   If there needs to be an easily accessed record
   When the response isn’t urgent
   If a response isn’t necessary
   To berate or reprimand
   To fire, lay-off, or terminate
   To send information that might require legal
    action
   To send credit card or social security
    numbers
   When you’re angry
   Completeness
   Clarity
   Accuracy
   Promptness
   Conciseness
   Courteousness
   Positivism
EDIT!
   Subject Lines               Emoticons
   Signature                   Slang
   Brevity                     Informalities
                                Blind Carbon Copy
   Properly spelled words
                                Sarcasm
                                Grammatical Errors




Add                          Remove
WHEN IN DOUBT, LEAVE IT OUT
Questions? Comments?
Feel free to email or use the comments section to leave me a note.
                                                jefishr@gmail.com
•Fulton-Calkins, Patsy, and Karin Stultz. Ed. Procedures and Theory
for Administrative Professionals. 6th ed. Mason, OH: South-Western
Cengage Learning, 2009. 151-166. Print.
•"Know when to use email." Fastrak Consulting., 03 May 1999. Web.
23 Oct 2011. <http://www.fastrak-
consulting.co.uk/tactix/features/email/mail03.htm>.

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Appropriate use of email

  • 2. Advantages  Disadvantages ◦ Quick ◦ Can confuse or ◦ Convenient complicate ◦ Can be saved and easily ◦ Minimal Security retrieved ◦ Easy to have ◦ Easy to transfer files miscommunications ◦ Cheap ◦ Information Overload ◦ Efficient
  • 3. If the information is under a screen-length long  If there needs to be an easily accessed record  When the response isn’t urgent  If a response isn’t necessary
  • 4. To berate or reprimand  To fire, lay-off, or terminate  To send information that might require legal action  To send credit card or social security numbers  When you’re angry
  • 5. Completeness  Clarity  Accuracy  Promptness  Conciseness  Courteousness  Positivism
  • 7. Subject Lines  Emoticons  Signature  Slang  Brevity  Informalities  Blind Carbon Copy  Properly spelled words  Sarcasm  Grammatical Errors Add Remove
  • 8. WHEN IN DOUBT, LEAVE IT OUT
  • 9. Questions? Comments? Feel free to email or use the comments section to leave me a note. jefishr@gmail.com
  • 10. •Fulton-Calkins, Patsy, and Karin Stultz. Ed. Procedures and Theory for Administrative Professionals. 6th ed. Mason, OH: South-Western Cengage Learning, 2009. 151-166. Print. •"Know when to use email." Fastrak Consulting., 03 May 1999. Web. 23 Oct 2011. <http://www.fastrak- consulting.co.uk/tactix/features/email/mail03.htm>.