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APPROACHING A
SUPERIOR WITH
FEEDBACK
KEN BRIDENSTINE
INTRODUCTION
 A financial-services professional based in Salt Lake City, Utah, Kenneth “Ken”
Bridenstine is the owner of Wealth Consultation Inc. There, Ken Bridenstine
provides consulting services and operational support to financial clientele. As a
leader, Bridenstine seeks to maintain excellent customer service and create a
positive work environment with open communications.
Occasionally, it becomes necessary to give feedback to a superior. In these
instances, employees would be wise to keep some guiding principles in mind.
It is an unfortunate reality that many people in leadership positions do not
receive the feedback they need to sharpen their job performance. Prudent
administrators will welcome assessments from their workers when appropriate.
Others need their staff to offer insights whether they are asked for it or not. In
both cases, employees should use care when giving constructive criticism or
suggestions to their supervisors. Here are a few tips for this task:
FEEDBACK
 Consider the relationship
Before a worker approaches their superior, the existing relationship should be evaluated.
If trust and rapport have not been established, there is a good chance that observations
will not be received well or dismissed entirely.
Spend time planning before the meeting
The time an employee spends planning their words, approach, and motives will not be
wasted. Only address critical issues and take care to not become sidetracked or succumb
to the temptation to vent.
Frame concerns around the context
When a superior asks for feedback about an issue, workers should make sure that their
response covers the leader’s specific concerns. When comments are unsolicited, an
employee can seek permission by asking questions such as, “Would it be helpful for me
to offer you feedback at any point on this project?”
Overall, discerning leaders open themselves up to constructive criticism, knowing that
outside perspectives can only benefit their overall performance. When it is necessary for
employees to share important insights, they should do so with respect, care, and
wisdom.

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Approaching a Superior with Feedback

  • 2. INTRODUCTION  A financial-services professional based in Salt Lake City, Utah, Kenneth “Ken” Bridenstine is the owner of Wealth Consultation Inc. There, Ken Bridenstine provides consulting services and operational support to financial clientele. As a leader, Bridenstine seeks to maintain excellent customer service and create a positive work environment with open communications. Occasionally, it becomes necessary to give feedback to a superior. In these instances, employees would be wise to keep some guiding principles in mind. It is an unfortunate reality that many people in leadership positions do not receive the feedback they need to sharpen their job performance. Prudent administrators will welcome assessments from their workers when appropriate. Others need their staff to offer insights whether they are asked for it or not. In both cases, employees should use care when giving constructive criticism or suggestions to their supervisors. Here are a few tips for this task:
  • 3. FEEDBACK  Consider the relationship Before a worker approaches their superior, the existing relationship should be evaluated. If trust and rapport have not been established, there is a good chance that observations will not be received well or dismissed entirely. Spend time planning before the meeting The time an employee spends planning their words, approach, and motives will not be wasted. Only address critical issues and take care to not become sidetracked or succumb to the temptation to vent. Frame concerns around the context When a superior asks for feedback about an issue, workers should make sure that their response covers the leader’s specific concerns. When comments are unsolicited, an employee can seek permission by asking questions such as, “Would it be helpful for me to offer you feedback at any point on this project?” Overall, discerning leaders open themselves up to constructive criticism, knowing that outside perspectives can only benefit their overall performance. When it is necessary for employees to share important insights, they should do so with respect, care, and wisdom.