This document provides an overview of appraisals from a webinar presentation by Barbara Nixon. It defines appraisals as 1-on-1 meetings between employees and managers to discuss performance over the past year, set objectives for the coming year, and plan development. The presentation outlines benefits of appraisals for companies, individuals, and managers, including enhanced performance, improved retention, and succession planning. It provides tips for managers on skills, preparation, meeting structure, giving feedback, and setting SMART objectives.
2. A little bird told me….
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4. About Me
www.barbaranixon.co.uk
Management Development Coach andTrainer
Work with managers to develop them through:
Face to face workshops
Webinars
E-learning Packages
Regular Blogs& articles, hints and tips to share best practice
Coaching
For more information visit www.barbaranixon.co.uk
5. What is an Appraisal?
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A 1-1 meeting with you and a member of your team
Opportunity to openly discuss the past 12 months and the performance
of the individual
A great time to set objectives for the coming year, look at and plan the
persons development and discuss their career aspirations.
It’s also a great opportunity for the individual being appraised to voice
their opinions on their role
A 2 way discussion
6. Benefit of an Appraisal?
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For the Company
Enhanced performance
Improved retention/morale/absence/labour turn over
Individuals will be better trained
Succession Planning will be visible and in place encouraging internal
development
Any shortfalls will be identified
Individuals will be more productive
The organisation may be more profitable
7. Benefit of an Appraisal?
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For the Individual
Further training and development
An opportunity to build a strong relationship with their Line Manager
Potential reward e.g. praise
Open feedback
An opportunity to give feedback
8. Benefit of an Appraisal?
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For the Manager
Stronger team work
Improved performance
The opportunity to get to know the team better
Succession Planning in place
Improved absence/morale/labour turn over/retention
9. Managers role
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To listen to the person and give them the time they need
To give structure to the process, and make sure it’s fair and
consistent for everyone
To give accurate constructive feedback
To provide support, and agree goals going forward
To give advice on how the individual can improve
10. What skills do you need?
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Listening Skills
Good Open Questions – What; Why; How; Where; When; Who or use
TED (Tell me; Explain to me; Describe to me)
Remain calm, don’t get emotional or confrontational
Be fair and consistent
Allow plenty of time and don’t rush
11. What do we need to prepare?
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Book the room well in advance to avoid
Familiarise yourself with the form and show it to the individual.
Think about the feedback you want to give. Both positive and
constructive.
Have examples of all feedback.
Think about the individuals objectives for the coming year.
Think about their development and how you can help with that.
Give the individual plenty of notice before hand.
12. The form…
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Familiarise yourselves with all the forms and paperwork you’ve
got to complete and know what you need to fill in.
Make sure the individual has their own copy before the meeting.
Don’t make the appraisal meeting about the form…it’s just to
record the conversation
13. Structure of the meeting
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Step 1 – The Introduction
Make them feel comfortable
Turn off all of your gadgets
Think about where you’re seats are positioned
Have a chat about anything they’re interested in
14. Structure of the meeting
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Step 2 – SelfAppraisal
Ask a good open question, and listen eg How did you
find the previous year?
Make sure your body language is open.
You will probably find that the individual will cover a lot
of the things you wanted to say anyway.
15. Structure of the meeting
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Step 3 – Main Body
You might use the questions and the themes on the form
to do this but be careful not to fill in the form
methodically.
Instead capture all your points through discussion and fill
in the positive bits first.
16. Structure of the meeting
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Step 4 –Action Plan
Discuss anything for the future
Agree future objectives
Training and development
Any areas of improvement
Future aspirations.
17. Structure of the meeting
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Step 5 – Conclusion
Sum up the discussion and ask the person for some
feedback for you.
Thank the person for their time.
18. Giving Feedback
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A – Ask
This is the self appraisal.Ask the person how they think they have done, and then listen. Chances are
they’ll say exactly what you were going to say.
L – Likes
Give the person some positive feedback.What have they done well?
C – Concerns
Where could they improve?What have they done not so well?
S – Suggestions
What could they do differently to improve?What suggestions do you both have?
21. You can join me on:
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Thank you
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23. Next weeks Webinar:
Behind the Curtain -
Psychometric Assessments
for Recruitment
11th June 2014 @ 1.00pm
By
Stephen O’Donnell
Click here to register