Here I share my experiences in working with large companies with (very!) large IT systems and in particular, large Domino application deployments and hear how we help customers get a grip on the Domino applications landscape - how to use company knowledge, analysis tools and a little Domino expertise to answer that ever elusive question... What on earth to do with ALL these apps?

1. isw.net.au
Applications Overload!
Systematically collecting, analysing and modernising your applications.

2. Agenda
• The State of the Application
• Customer Analysis Stories
• The State of Domino

3. Jared Roberts
• ISW Head of Digital Solutions
• Melbourne, Australia
• Consulting background:
• Long-time Notes/ Domino / Connections
Sametime / WAS guy
• Digital Transformation / Analytics / Integration
• Lifelong metal musician (drums, guitar, bass)
• Dad of 2
• BBQ enthusiast
• Amateur beer brewer
• Terrible at most sports

4. Presentation v3 !
• Engage 2018
What about the apps? The app
modernisation story
• Think 2019
Modernising Domino
Applications. From "what do we
DO next?" to "How can we
INNOVATE next?"

5. • Application Disruptors
(mobile, cloud, UX, consumer apps, social & cognitive)
• Identifying application strategy
analysis
business
process
review
categorise prioritise execute
Application Analysis – pre 2020 era

6. analysis
remediation &
preparation
categorise
business
process review
prioritise
execute
Application Analysis – today

7. The State of the Application
• Modernisation Is Happening Now.
• Customers expect a shift to hybrid in the next 2 Years.
• Customers want to increase scalability & reliability.
• Migration can be expensive. Replatform. Refactor. Repurchase.
• Recognising hybrid as the future.

8. The State of the Application
• Customers seeking an all-inclusive experience.
• Various stages of cloud journey. Push into XaaS.
• Zero trust: Security & compliance at forefront of priority.
• APAC customers: Running critical apps. Hesitant to modernise.
Concerned about Domino skills.
• Large Domino environments have overwhelming numbers = $$$

9. Customer Analysis Stories

10. Australian I.T Services
provider
• 100 servers
• 37000 users
• 14000 DBs
• 12TB data

11. Scenario
• Service provider for Domino
platform for government
customers
• Moved both internal and
customer email/collaboration to
cloud
• Focus on extending the business
value of the most critical
applications

12. Challenges & Strategic Goals
Challenges
• Customers are seeking analysis data for
Domino applications to determine future
business value
• Customers don't know they are paying for
• Customers are seeking future guidance
for their most critical applications
Strategic goals
• Continuing and extending the business
value of the most critical applications.
• Removing the reliance on desktop
software (Notes clients) for customers.
• Providing customers with application
roadmaps for:
• decommission (delete)
• retain as read-only for records purpose
(archive)
• transition of applications to other
technologies (redeployment).

13. Analysis
• Application Usage Overview
• Usage History & Top 50 used
applications
• Usage – read/write
• Usage – read only
• Storage profile
• Database types
• Database health
• Categorisation of application
complexity
• Design and code insights
• Application discrepancies
• Active usage for each customer in 90
days and 1 year time periods
• Shared Server Architecture
• Identifying customer ownership
(with very dirty input data!)
• Complexity, Usage & Replatform
Approach
• Application Design Similarity
• Possible tools approach for execution
of roadmaps

15. Results
• Identified and planned a program of remedial work
for Domino platform.
• Reconcile discrepancies in documents, design age,
template inheritance & code base.
• Options paper to perform either:
• a 33% server infrastructure reduction
• move entire infrastructure to cloud
• Deploy Notes management tools
• Server consolidation (infra, special roles SMTP,
LDAP, website etc 33% reduction)
• 3 strategic outcomes for applications
• Delete
• Archive
• Redeploy
• Cost Estimates for execution of roadmaps
• Recommendation of tools & approach
14000 DBs
10000 focus
4000 used
2500 active
applications

16. Australian Federal
Government Department
• 210 servers
• 3500 users
• 24000 DBs
• 60TB data

17. Scenario
• Long-time heavy Domino users
• Moving email & collaboration to
another technology
• Critical focus on application
integration with Microsoft
• Concerned about Domino skills
in the future and capability to
manage platform
• Anticipates Domino usage for
10+ years

18. Challenges & Strategic Goals
Challenges
• Heavily integrated and customised
Domino applications and
infrastructure
• Shortage of skilled technical resources
to perform analysis and remedial work
• Short timeframes to execute
Strategic goals
• Comprehensive understanding of
application dependencies &
integration points into Microsoft tools
• Develop a program of remedial work
for applications to integrate with
Microsoft tools
• Exceptional user experience using
Domino applications when interacting
with Microsoft tools

19. Analysis
• Application Usage Overview
• Usage History & Top 50 used
applications
• Usage – read/write
• Usage – read only
• Storage profile
• Database types
• Database health
• Categorisation of application
complexity
• Design and code insights
• Application discrepancies
• Custom categorisation of
application/workflow functionality
(ie email, active content, encryption
etc)
• Access Control Lists and authorisation
points
• In-depth review of workflow for
selected applications

20. Results
• Prioritisation of applications that will have
integration points into Microsoft
• Program of work to remediate dependencies
on Domino when interacting via Microsoft
apps
• Program of work for single sign-on for web
apps using SAML
• Options papers for consolidation/move to
cloud
• 3 strategic outcomes for applications
• Domino apps which may be suitable for instant
retire or read-only access
• Domino apps which may be suitable for
integration with M365-centric workspace
• Domino applications that can be completely
redeveloped
24000 DBs
11000 focus
6500 used
1100 active
applications

21. Australian State
Government Department
• 380 servers
• 9500 users
• 75000 DBs
• 108TB data

22. Scenario
• 20+ year Domino platform
• Moved email & collaboration to
another technology
• Big focus on records retention
and de-duplication
• Under-resourced and under-
skilled to move forward with
Domino strategy

23. Challenges & Strategic Goals
Challenges
• Unacceptable number of duplicate databases and a
huge number of duplicate documents*
• Somewhat opaque picture of what Domino
databases & applications are on what servers
• Unvalidated list of applications and where they are
located
• Incomplete list of servers and databases held on
them
• Incomplete picture of how much storage is used
for documents and databases and the associated
costs
Strategic goals
• Comprehensive understanding of applications:
usage, complexity and data
• Develop a program of remedial work on the
Domino environment
• Begin the de-duplication of Domino databases and
records
• Transition redundant applications into retrievable
data stores

24. Analysis
• Application usage overview
• Usage History
• Usage – read/write
• Usage – read only
• Storage profile
• Database types
• Database health
• Categorisation of application
complexity
• Design and code insights
• Application discrepancies
• Complexity VS Archive &
Redevelopment Approach
• Tools & Platforms for Archive &
Redevelopment

25. Results
• Identified and planned a program of remedial work for
Domino platform.
• Fix code issues (preventing data processing)
• Reconcile selective replication of apps
• Data analysis performed on critical replica discrepancies
• Remove ~7500 redundant users (compliance risk)
• Remove 200 redundant server configurations
• 2-stage Server consolidation (infra, special roles SMTP, LDAP,
website etc  12 months, 95% reduction)
• Updates to Domino & Notes
• 4 strategic outcomes for applications
• Decommission
• Archive to EDRMS
• Redevelop in low-code platforms
• Redevelop in cloud native technologies
• Cost Estimates for Redevelopment Effort
• Quick Win Opportunities
75000 DBs
17000 focus
3000 used
1300 active
applications

26. Commonalities

27. Commonalities
• Application Usage Overview
• Usage History
• Usage – read/write
• Usage – read only
• Storage profile
• Database types
• Database health
• Categorisation of application
complexity
• Design and code insights
• Application discrepancies
• Moving email to cloud, whether
Domino or not
• There was ALWAYS remedial work
to be done
• Decommissioning apps just as
important as archiving or
modernising
• There is no one answer, often
there are several strategies, and
options within those strategies
• General increase of awareness -
even greater acceptance of
Domino's role in the business

28. analysis
remediation &
preparation
categorise
business
process review
prioritise
execute

29. The State of Domino
• 2 major releases in the last 2.5 years
• AppDev Pack / NodeJS
• Modern Security Features
• Containerisation
• Nomad Web
• Domino Volt
• Restyle
• VoltMX Go!

30. Q & A

31. Sample Report Available
https://isw.net.au/monitoring-analysis

32. isw.net.au