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                                                         <br />                        Ankit Dhir<br />     Phone: +91-9811929149<br />    Email: ankitdhir@gmail.com      <br />Objective:<br />To be in management where my skills and experience can be effectively utilized for increased profitability.<br />Professional Experience Summary:<br />FIS Global Solutions India Pvt Ltd                                                      Sept 2006– Till date<br />Team Coach - Operations                                                                     <br />Role & Responsibilities:<br />I’ve been working as a Team Coach for UK based Telecommunication Company. I was initially handling there email process and now handling Chat based customer service. <br />Responsibilities: <br />Handling a team of 14 agents<br />Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort<br />Provide the team with a vision of the project objectives<br />Understanding communication style and its impact on relationship-building<br />Training and developing team members.<br />Qualification Highlights<br />Managment Skill Sets:<br />Pursuing Post Graduate Diploma In Business Administration (PGDBA) from Symbiosis<br />      <br />Academic Qualification<br />•10+2 from Air Force Sr. Sec. School, New Delhi in science (PCM) <br />•Done Electronics and Telecommunication Engineering from I.E.T.E  <br />Personal Information:<br />Name         : Ankit Dhir<br />Father's Name         : A.P. Dhir<br />Date of Birth         : 16 July 1984<br />Nationality          : Indian.<br />Sex         : male<br />Languages Known           : English,Hindi,<br />Marital Status                 : Single<br />   Ankit Dhir<br />
Ankit dhir resume [1]

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Ankit dhir resume [1]

  • 1. <br /> Ankit Dhir<br /> Phone: +91-9811929149<br /> Email: ankitdhir@gmail.com <br />Objective:<br />To be in management where my skills and experience can be effectively utilized for increased profitability.<br />Professional Experience Summary:<br />FIS Global Solutions India Pvt Ltd Sept 2006– Till date<br />Team Coach - Operations <br />Role & Responsibilities:<br />I’ve been working as a Team Coach for UK based Telecommunication Company. I was initially handling there email process and now handling Chat based customer service. <br />Responsibilities: <br />Handling a team of 14 agents<br />Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort<br />Provide the team with a vision of the project objectives<br />Understanding communication style and its impact on relationship-building<br />Training and developing team members.<br />Qualification Highlights<br />Managment Skill Sets:<br />Pursuing Post Graduate Diploma In Business Administration (PGDBA) from Symbiosis<br /> <br />Academic Qualification<br />•10+2 from Air Force Sr. Sec. School, New Delhi in science (PCM) <br />•Done Electronics and Telecommunication Engineering from I.E.T.E <br />Personal Information:<br />Name : Ankit Dhir<br />Father's Name : A.P. Dhir<br />Date of Birth : 16 July 1984<br />Nationality : Indian.<br />Sex : male<br />Languages Known : English,Hindi,<br />Marital Status : Single<br /> Ankit Dhir<br />