Ankit Marwaha is seeking a position in a reputable organization where he can utilize his 1.5 years of experience as a Business Analyst at Barclays Technology Center India. He has extensive experience developing and managing the ServiceNow service management tool, as well as strong knowledge of financial business domains, ITIL processes, Agile, DevOps, and technologies like Java, JavaScript, SQL, and Oracle.

1. Ankit Marwaha
Email: ankitmarwaha02@gmail.com
Mobile: +91-7219254310
Career Objective
Looking for an opportunity in a reputed organization to excel in dynamic & challenging environment and working
towards the unified goal of company’s and self-improvement through excellent work and quest to do & learn more all
the time.
Profile
• Working as Business Analyst in Barclays Technology Center India.
• 1.5 years of experience in developing and managing Service Management Tool – ServiceNow.
• Experience in Technical and Production Support for Financial Services and Bank.
• Good knowledge of Financial Business domain and ITIL Processes.
• Good Knowledge of Agile and DevOps.
• Undergone Training on ServiceNow (Admin, Developer and Reporting & performance analytics), .NET
(VB, C#, ASP), DBMS (SQL and Oracle).
Technical Skills
Primary Skill : ServiceNow Admin (Geneva/Eureka Version), core Java, JavaScript
DBMS : SQL, Oracle 10g
Tools used : ServiceNow, Oracle, Eclipse
Professional Experience
Project:
Company Name : Barclays Technology Center India Pvt. Ltd
Duration : Since Oct 2015 till present
Designation : Business Analyst
Role & Responsibilities :
• ServiceNow Support Analyst – Working in team of 5 persons handling ServiceNow
functionalities and Support Services.
• Managing enhancements and defects in current service management tool.
• As a ServiceNow Developer, worked for enhancements in new version of
ServiceNow – Geneva.
• Follow ITIL Processes in workflows of ServiceNow modules such as Incident
Management, Change Management and Problem Management.
• Wrote business rules, client scripts, script includes, UI Policies and UI Actions.
• Sharing and implementing new innovative ideas with team that in turn are
beneficial for project development.
• Built ServiceNow Automation Testing module.

2. • Active participation in daily huddle & weekly team meeting to discuss the
productivity of project, various issues and new ways to improvise project’s
efficiency.
Team Size : 5
Company Description : Barclays Technology Center India Pvt. Ltd provides end-to-end technology
support to the Retail, Corporate & Investment Banking and Wealth businesses of
Barclays PLC across the world.
Education
• B-Tech in Information Technology from Global Institute of Management & Emerging Technology, Amritsar with
78% (2015).
• SSC from Jagat Jyoti Senior Secondary School, Amritsar, State Board with 58.3% (2011)
• HSC from Jagat Jyoti Senior Secondary School, Amritsar, State Board with 67.8% (2009)
Projects
• Online Attendance
Tools used : WAMP Server, SQL, Eclipse
• Missed Call Alert News, Based on ASP.NET
Tools used : SQL on Oracle 10g, Visual Studio on web2012
• Musical System, Based on HTML5.
Training Undertaken
Certifications Grade
Android six months Training-Certification A
C#.NET six weeks Training-Certification A
ASP.NET four months Training-Certification A
SQL Database Management Training-Certificate A
Soft Skills
• Flexibility in working with Changing Environments and always ready to learn new things and take
challenges and complete them with great enthusiasm.
• Ability to work efficiently in a team as well as individually.
• Excellent written and oral communication skills.
• Highly process-oriented, innovative and hardworking.
Personal Details
Date of Birth : 4th
February 1993
Marital Status : Married
Address : Shiv Angan Society, Pimple Saudagar (PUNE)
Language Proficiency : English, Hindi, Punjabi
Hobbies : Making New Friends, Playing Table Tennis, Traveling and Surfing.
Strengths : Positive Attitude, Self-motivator, Honest.
Declaration
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for
the correctness of the above-mentioned particulars.

3. Place: Pune ANKIT MARWAHA