Swati Pal has over 1.9 years of experience as a Mobility Analyst at Cognizant Technology Solutions working on mobility support projects in the healthcare domain. She has expertise in mobile device management, Exchange, Active Directory, and SQL. Currently, she is working as part of a 9-member team providing support for Merck's mobile apps, which includes tracking, analyzing, and resolving issues on mobile devices and implementing change requests. She has experience handling incidents in MobileIron MDM and apps like Citrix, Pulse Secure, and WebEx.