2. FACILITATING GAP ANALYSIS
ABOUT MICHAEL R. WOOD
Subject Matter Expert on Process Improvement for
www.gantthead.com
Creator of the Helix (Enterprise Alignment &
Improvement) Methodology
CIO for 9 years in the Casino Gaming & Hospitality
Industry
Founder of The Natural Intelligence Group, a strategy,
process improvement, and technology consulting
company
CPA (Partner in 2 CPA firms)
Adjunct Professor in Pepperdine's Management MBA
program
Associate Professor at California Lutheran University
Served on the boards of numerous professional
3. THE HELIX METHODOLOGY
FACILITATING A GAP ANALYSIS
The 1st Model Developed on BPI Projects
Contrasts
Existing Situations (Situations Needing Improvement)
Preliminary Goals (Solutions - Acceptable Improvements)
Developed Interactively with Knowledge Workers via
Flip Chart
Imperative To Do First –
Reinforces Factor 7 – The Principle Of Catharsis And
Revelation
Takes About 45 Minutes of the 2½ Hours Allocated
for the Work Session
7/12/2023 COPYRIGHT MICHAEL R. WOOD - 2008 3
4. THE HELIX METHODOLOGY
FACILITATE A GAP ANALYSIS
The Facilitator is
Paraphrasor
Clarifier
Recorder
For Each Situation
Facilitator Paraphrases & Posts to Flip Chart
Completing the Communication Loop is
Essential to the GAP Process
7/12/2023 COPYRIGHT MICHAEL R. WOOD - 2008 4
