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A GUIDE TO CASE ANALYSIS
For
HUMAN RESOURCE MANAGEMENT
By Dr. Othman Busu
Why Use cases to Practice Human
Resource Management ?
A student of business with tact
Absorbed many answers he hacked,
But acquiring a job, he said with a sob,
“How does one fit the answer to the fact?”
Case study analysis is an integral part of a
course in human resource management (HRM)
The purpose of a case study is to provide learners:
 an experience of applying strategic HRM concepts to an
organization.
 an experience of HRM problems that they have probably not
had the opportunity to experience in.
 an opportunity to practice their research and oral presentation
skills when presenting their reports in class.
1
 PREPARING A CASE FOR DISCUSSION
1. Read the case through rather quickly for familiarity with situation and
issue/s.
2. Read the case a second time to develop an overall situation and
issue being described.
3. Study all the exhibits carefully: the numbers may alter or affect the
diagnosis of the situation.
4. Decide what the strategic issues are. You will not know how to
analyze if you don’t identify the issues first.
5. Start analysis of the issues with some numbers from the exhibits
given. Checking by some kind of number crunching – calculating to
determine financial conditions and performance of the company. Use
key financial ratios.
Detailed analysis of a case study
should include six key areas:
1. the history, development and growth of the organization
2. the identification of the organization’s strengths and
weaknesses
3. the identification of the organization’s external
opportunities and threats
4. the kind of business strategy pursued by the organization
5. the nature of the organization’s structure
6. Recommendation/s.
Executive summary
 State clearly the major problems, causes and recommendations
in a single paragraph on the first page of the report.
 This will permit the reader a quick insight into the
logic of the analysis: for example,
Begin with ‘The major problems are …’, ‘The causes of these
problems are …’
and end with ‘Consequently we recommend that …’.
 This format quickly and understandably
 conveys the authors’ conclusions.
Background/summary of the facts
 Present briefly (in no more than two pages) the key
facts and major assumptions.
 Explore the significant factors in the organization’s
internal and external environments.
 Include any important assumptions made.
Diagnosis of the problem/s
 Include a concise statement of the major problem/s
identified, prioritizing these into major and minor.
 Identify the relationships between problems. This should
be a relatively brief section, more like a list than a detailed
analysis, which will take place in the next section.
 Include any opportunities facing the organization, as well
as any problems.
Cause/s of the problem/s
 It is very important to distinguish between symptoms of a
problem (for example a fever) and the underlying causes
(for example a bacterial infection), and their relationship.
 A causal diagram (with arrows) will usually be of
assistance.
 Clearly apply the course material to defend your stated
opinions on the causes of the problems
Political, Economics, Socio-cultural, technological, Environmental, and Legal Influences
SWOT
ANALYSIS
Alternative solutions
 Indicate a number of possible realistic solutions,
including maintaining the status quo.
 Identify the strengths and weaknesses of each one in
terms of the firm's objectives, the characteristics of its
internal and external environments and the
presenting problems.
 Include the expected outcomes of each.
Implementation of the solution
and evaluation
 The solution will be some combination of the above alternatives.
 Specifically state what will be done, by whom, when, how, where and,
most importantly, why.
 Justify the decision with sound theoretical logic. Why will this approach
work?
 Apply the course concepts to the solution. Additional research may be
necessary and is encouraged.
 Ensure that the solutions do indeed address the identified problems and
causes.
 Outline how one would go about assessing the effectiveness of the
developed plan.
 Be sensitive to the needs of the organization and tailor your analysis to
suit the specific issue discussed in your case.
Standardized Grading Format
 10% attendance
 20% mid-term exam
 30% coursework
(Quiz, report, presentation, essay, project)
 40% final exam

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Analysing a case study.ppt

  • 1. A GUIDE TO CASE ANALYSIS For HUMAN RESOURCE MANAGEMENT By Dr. Othman Busu
  • 2. Why Use cases to Practice Human Resource Management ? A student of business with tact Absorbed many answers he hacked, But acquiring a job, he said with a sob, “How does one fit the answer to the fact?”
  • 3. Case study analysis is an integral part of a course in human resource management (HRM) The purpose of a case study is to provide learners:  an experience of applying strategic HRM concepts to an organization.  an experience of HRM problems that they have probably not had the opportunity to experience in.  an opportunity to practice their research and oral presentation skills when presenting their reports in class.
  • 4. 1  PREPARING A CASE FOR DISCUSSION 1. Read the case through rather quickly for familiarity with situation and issue/s. 2. Read the case a second time to develop an overall situation and issue being described. 3. Study all the exhibits carefully: the numbers may alter or affect the diagnosis of the situation. 4. Decide what the strategic issues are. You will not know how to analyze if you don’t identify the issues first. 5. Start analysis of the issues with some numbers from the exhibits given. Checking by some kind of number crunching – calculating to determine financial conditions and performance of the company. Use key financial ratios.
  • 5. Detailed analysis of a case study should include six key areas: 1. the history, development and growth of the organization 2. the identification of the organization’s strengths and weaknesses 3. the identification of the organization’s external opportunities and threats 4. the kind of business strategy pursued by the organization 5. the nature of the organization’s structure 6. Recommendation/s.
  • 6. Executive summary  State clearly the major problems, causes and recommendations in a single paragraph on the first page of the report.  This will permit the reader a quick insight into the logic of the analysis: for example, Begin with ‘The major problems are …’, ‘The causes of these problems are …’ and end with ‘Consequently we recommend that …’.  This format quickly and understandably  conveys the authors’ conclusions.
  • 7. Background/summary of the facts  Present briefly (in no more than two pages) the key facts and major assumptions.  Explore the significant factors in the organization’s internal and external environments.  Include any important assumptions made.
  • 8. Diagnosis of the problem/s  Include a concise statement of the major problem/s identified, prioritizing these into major and minor.  Identify the relationships between problems. This should be a relatively brief section, more like a list than a detailed analysis, which will take place in the next section.  Include any opportunities facing the organization, as well as any problems.
  • 9. Cause/s of the problem/s  It is very important to distinguish between symptoms of a problem (for example a fever) and the underlying causes (for example a bacterial infection), and their relationship.  A causal diagram (with arrows) will usually be of assistance.  Clearly apply the course material to defend your stated opinions on the causes of the problems
  • 10. Political, Economics, Socio-cultural, technological, Environmental, and Legal Influences
  • 11.
  • 13. Alternative solutions  Indicate a number of possible realistic solutions, including maintaining the status quo.  Identify the strengths and weaknesses of each one in terms of the firm's objectives, the characteristics of its internal and external environments and the presenting problems.  Include the expected outcomes of each.
  • 14. Implementation of the solution and evaluation  The solution will be some combination of the above alternatives.  Specifically state what will be done, by whom, when, how, where and, most importantly, why.  Justify the decision with sound theoretical logic. Why will this approach work?  Apply the course concepts to the solution. Additional research may be necessary and is encouraged.  Ensure that the solutions do indeed address the identified problems and causes.  Outline how one would go about assessing the effectiveness of the developed plan.  Be sensitive to the needs of the organization and tailor your analysis to suit the specific issue discussed in your case.
  • 15. Standardized Grading Format  10% attendance  20% mid-term exam  30% coursework (Quiz, report, presentation, essay, project)  40% final exam