This document summarizes the second day, third session of a two-day workshop on quality education and sustainable pass rates. It presents an overview of the Office of Examination Management at the Department of Management & Law, including comparative student enrollment data from 2016/17 and status of results. It outlines the procedures for preparing questions and checking answer sheets, as well as pre-exam, exam, and post-exam activities. Strengths and weaknesses of the department are discussed, along with some plans for improvement such as cloud storage, online systems, and more frequent monitoring.