An Integrated Conflict Management System in Corrections

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Association for Conflict Resolution (ACR)

We believe the Minnesota Department of Corrections is the only United States corrections department with an internal Integrated Conflict Management System (ICMS). It is over 10 years old and its purpose is to create a more positive workplace by increasing staff conflict competency with training, providing services to aid staff and others in resolving workplace disputes, changing agency culture to talking things through, aligning policy, and evaluating to continually improve. Staff members of the ICMS serve in all types of agency positions and volunteer for additional responsibilities with ICMS because of their passion for the ICMS vision.

An Integrated Conflict Management System in Corrections

This workshop will engage participants in exploring what it takes to build partnerships, cross-cultural sensitivity and sustainable capacity for a culture of peace, drawing from case studies and Mediators Beyond Boders’ experience in countries around the world. Participants will learn how to bridge from being mediators to peacebuilders through elicitive practice, using trauma informed principles, appreciative inquiry and mediation techniques to transform local capacities for peace in a range of contexts, including in government institutions and universities, among tribal leaders and citizens, and in the practice of civil society organizations.

Conciliation: The New Normal

Association for Conflict Resolution (ACR)

The partnership between the Neighborhood Justice Center and the Civil Law Self-Help Center has resulted in an improvement and streamlining of landlord/tenant disputes being conciliated with a minimum addition intervention necessary from the court. The cases often result in a cessation in legal action from the beginning. This new normal, of having options available for landlords and tenant in a location easily accessible and with the necessary staffing, has reduced the time commitments of the court.

Online Intensive Workshop

Association for Conflict Resolution (ACR)

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