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An experience for inter-cooperation and
knowledge exchange within country-of-origin
multi-sectorial co-located subsidiary network in
                        China

   -The case of Mondragon Kunshan Industrial Park-



                                PhD candidate: Berrbizne Urzelai
                                   MIK & Mondragon University
                                            Date: 18th July 2012
AGENDA

 RESEARCH RATIONALE
 RESEARCH PURPOSE
 THEORETICAL FRAMEWORK
 METHODOLOGY
 PRELIMINARY OBSERVATIONS



                                  2
RESEARCH RATIONALE



      Increasingly firms are investing abroad to enhance and augment
       their knowledge

      MNCs need foreign created knowledge assets. They aim to increase
       their core competencies by incorporating the knowledge of their
       subsidiaries.

      Subsidiaries are knowledge sources: “enhancers” & “centers of
       excellence”

      The subsidiary need to understand the nexus where local
       knowledge resides and tap into this local millieu to generate
       knowledge access and “capture” local knowledge




                                                                          3
RESEARCH PURPOSE
RESEARCH PURPOSE



   OBJECTIVE

  Analyse the external embeddedness of the country-of-origin co-located
  subsidiaries in Mondragon Kunshan Industrial Park

  To study how the social capital dimensions of that subsidiary network affect
  the knowledge (acquisition and sharing) of these firms.

   OUTCOME

  This will allow this firms to identify the strengths and weaknesses of those
  elements of the network that affect knowledge so that they can put resources
  on improving them.

  This acquisition of foreign market knowledge at the subsidiary level is the first
  step for the firms in Kunshan to internally transfer and assimilate that
  knowledge created in the subsidiaries:
            1) at the level of each company and
            2) at the level of the business group



                                                                                      5
RESEARCH PURPOSE



    INITIAL RESEARCH PROPOSITION

   We can develop a model of indicators on which to focus so as to analyze
   how the social capital dimensions of that subsidiary network affect the
   knowledge (acquisition and sharing) of these firms. This model will help the
   network develop to its full potential and acquire the competence,
   legitimacy and influence that gives value to the community of subsidiaries
   and its members.

   For Mondragon to move forward towards a transnational strategy that tries
   to establish more corporate industrial poles worldwide, the subunits should
   be empowered to adopt a more creative role that fosters trust building and
   the development of a culture of knowledge sharing within the social network
   created between the co-located subsidiaries.




                                                                                  6
RESEARCH PURPOSE



    CONTRIBUTION


   Chang and Park (2005)
   Inkpen and Tsang (2005)
   Tan and Meyer (2011)


   Unclear how country-of-origin foreign subsidiaries co-located within an industrial
   park are able to realize collective learning, opportunity creation, and trust building
   in the course of internationalization in an emerging economy.

   The previous research has not explored how social capital contributes in the
   internationalization and foreign market knowledge acquisition of multinational
   corporations within country-of-origin industrial park in emerging economies

   Practical implications: it’s the first Spanish business park in China and the first
   case of corporate parks for Mondragon. It contributes towards developing and
   international expansion strategy based on business parks abroad



                                                                                            7
RESEARCH PURPOSE



    RESEARCH QUESTIONS



   RQ1- Why and how do firms from one country adopt the “geographical grouping” as
   their strategy to establish their business in China? What advantages do the firms
   find in locating near other subsidiaries from their same country of origin?

   RQ2- How are the social capital dimensions of the subsidiary network configured
   in Mondragon Kunshan Industrial Park?

   RQ3- Which roles do the subsidiaries in the park have within each of their “MNE”
   structure (scope of activity, global integration, autonomy, product-market
   positioning strategy, resource/capability development strategy, etc)? How is this
   affecting the knowledge sharing and transfer within the members in the park?




                                                                                  8
RESEARCH PURPOSE



    RESEARCH QUESTIONS



   RQ4- ¿Which are the existing and potential clustering and cooperation
   characteristics (common interest and expectations, communication flows,
   advantages, synergies, organization model and park management team, motivation,
   trust level between members, difficulties, common policies etc.) of the group of
   subsidiaries located in Kunshan?, ¿How are they put into practice?

   RQ5- What kind of knowledge sharing potential is there in the park? To what
   extent are they sharing knowledge? How?




                                                                                 9
CONCEPTUAL FRAMEWORK


                       Network: Knowledge source

                                               Subsidiaries, SMEs
                                               Mainly from Mondragon Group
                                               Different sectors
                                               Shame country of origin
                                               China




                                                                        10
CASE STUDY CONCEPTUAL FRAMEWORK




                                  11
THEORETICAL FRAMEWORK

                           1.1. THEORIES OF THE MULTINATIONAL FIRM (Forsgren, 2008)

                          •    The dominating multinational
                          •    The coordinating multinational
                          •    The knowing multinational
1. International Business •    The designing multinational
theories                  •    The networking multinational
                          •    The politicizing multinational
2. Network perspective
                           1.2. RESEARCH ON MNE SUBSIDIARIES (Birkinshaw and Pedersen, 2008)
3. Knowledge perspective
                           •   Streams before 90s: strategy-structure, HQ-subsidiary relationship, MNE process,
Case study context             subsidiary role
                           •   New empirical streams: specialized roles of the subsidiaries, evolution of subsidiary
                               roles, flows of information between subsidiary and its network, HQ-sub
                               relationship
                           •   New theoretical streams: transaction-cost theory of international production,
                               network conceptualization of the MNE, Resource based view of the firm,
                               Institutional theory, MNE as an internal market system, social psychology

                                       OUR RESEARCH:

                              The knowing MNE & the networking MNE
                              Flows of information between the subsidiary and its network
                              Network conceptualization of the MNE
                              Resource-based view of the firm
                              Knowledge-based view of the firms
                                                                                                                  12
THEORETICAL FRAMEWORK

                            2.1. NETWORKS AND CO-OPERATION

                            •   What is co-operation
                            •   What is a network
                            •   What is inter-firm cooperation
1. International Business   •   Drivers of cooperation (Ireland et al., 2002, EC, 2004, Ernst, 2003, Hoffman and
theories
                                Scholsser, 2001, Huxham and Vangen, 2005, Ronson and Peterson, 2008, etc.)
2. Network perspective
                                    Mitigate LOF                             Facilitate information exchange
3. Knowledge perspective            Nurture cultural adaptation              Decrease costs
                                    Reduce institutional uncertainty         Share risks
Case study context                  Access to resources                      Broad supply of products
                                    Learning                                 Create a common inter-group
                                    Foster strategic flexibility              identity


                                        OUR RESEARCH:

                             From an economic perspective of coop. strategies: linked to the resource-based
                              theory (Child et al., 2005)
                             From a managerial and organizational perspective of coop. strategies: social
                              network theory (Child et al., 2005)




                                                                                                                   13
THEORETICAL FRAMEWORK

                            2.2. BUSINESS NETWORK THEORY




1. International Business
theories

2. Network perspective

3. Knowledge perspective             Figure : The business relationship    Figure : Cooperation between SMEs the
                                     Source: Forsgren et al., 2005, p.17   network perspective
                                                                           Source: European Commission, 2004
Case study context




                                                                                   Figure: A typology of network types
                                                                                   Source: Inkpen and Tsang, 2005,




                                                                                                                   14
THEORETICAL FRAMEWORK

                            2.2. BUSINESS NETWORK THEORY

                            •       Social Capital dimensions of networks:
                                                    SOCIAL CAPITAL DIMENSIONS
                                                                       Network ties
1. International Business       -     Structural: linkages, networks   Network configuration
theories                                                               Network stability
                                -     Cognitive: share understanding,  Shared goals
2. Network perspective                share norms                      Shared culture
                                -     Relational: trust, relationships Trust
3. Knowledge perspective

Case study context          Kogut and Zander (1993): conceptualize MNCs as ‘social communities’ and emphasize
                            the importance of the ‘cognitive properties of individuals’, ‘shared identities’, and
                            ‘established routines of cooperation’ within MNCs

                            Social capital affects the knowledge acquisition and knowledge transfer of
                            multinational corporations (Inkpen and Tsang, 2005; Lindstrand et al., 2011; Maurer &
                            Ebers, 2006, Gooderham et al., 2011)


                                            OUR RESEARCH:

                             Check the compatibility with different types of network: intracorporate network,
                              industrial district, etc.
                             we could describe the characteristics of those dimensions and the conditions
                              facilitating knowledge transfer in the network
                                                                                                               15
THEORETICAL FRAMEWORK

                            2.3. FROM UPPSALA MODEL TO NETWORK VIEW
                            1977 Uppsala model revisited



1. International Business
theories

2. Network perspective

3. Knowledge perspective

Case study context




                                    Source: Peng and Meyer, 2011,p.12


                                                                        16
THEORETICAL FRAMEWORK

                            2.3. FROM UPPSALA MODEL TO NETWORK VIEW


                            Role of learning
1. International Business
theories                    - Original model: learning takes place incrementally a experience increases
                            - New model: they acknowledge the argument about the possibility of
2. Network perspective      acquiring knowledge from the firm’s network.
3. Knowledge perspective

Case study context
                                       OUR RESEARCH:

                             From the business network perspective that we take in our research the lack of
                              market knowledge is the driver that fosters the emergence of multinational firms
                              (investment in foreign countries).

                             We look at the network structure as the resource that can be used by firms to access
                              that local knowledge.

                             The network could be seen as a way to mitigate liability of foreignness(LOF) and
                              liability of outsidership (LOO). As Tan and Meyer (2009) argue, new investors have
                              a greater need for local knowledge, which drives them to locate in country-of-
                              origin agglomeration.
                                                                                                                17
THEORETICAL FRAMEWORK

                            2.4. THE EMBEDDED MULTINATIONAL
                                                                                                        Subsidiary’s dual role,
                                                           Home context
                                                             =Resources                                 dual embeddedness
                                                            =Institutions

1. International Business
theories
                                                                HQ
2. Network perspective
                              Host context A                   MNE                    Host context B
                              =Resources                                                 =Resources
3. Knowledge perspective                          Subs. A                Subs. B
                              =Institutions                                             =Institutions

Case study context
                                           Figure: Multinational enterprise and local context
                                                  Source: Peng and Meyer, 2011, p. 467



                                                                HQ



                                                   Sub B              Sub C


                                                              Sub A




                                      Figure X: The multinational firm in business network theory
                                                    Source: Forsgren (2008, p.109)

                                                                                                                                  18
THEORETICAL FRAMEWORK

                            2.4. THE EMBEDDED MULTINATIONAL



                                         OUR RESEARCH:
1. International Business
theories                      The subsidiaries in the park could be considered as the external local context so
                               external embeddedness will be related to the acquisition of knowledge from the
2. Network perspective         subsidiaries and other institutions within this local context.

3. Knowledge perspective      Our research will try to relate the literature on MNE embeddedness on the case of
                               Mondragon Kunshan, which implies applying this theory not in a context of a MNE
                               but a network of subsidiaries part of a business group of a federative nature.
Case study context

                              Internal embeddedness would in that case refer to the assimilation and leverage of that
                               knowledge through each of the companies in the park (at the company level) but also
                               throughout the structure of the Business Group (at the Mondragon Corporation level-
                               central department and other representative offices around the world).




                                                                                                                     19
THEORETICAL FRAMEWORK

                            2.5. SUBSIDIARY STRATEGY AND ROLES

                                           Table : Examples of resources and capabilities at two levels of analysis
                                                       Subsidiary level                              Firm level
1. International Business
theories                                   Physical resources such as plant,         Financial resources such as firm’s
                                           equipment, and locally sourced raw        borrowing capacity;
2. Network perspective                     materials;                                Access to suppliers that is controlled
                               Resources   Human resources employed in the           centrally;
3. Knowledge perspective                   subsidiary;                               Organizational resources such as the
                                           Reputation with local customers and       formal reporting system;
Case study context                         suppliers                                 Technological resources such as patents
                                                                                     or trademarks;

                                          Rapid product innovation;               Firm-specific capabilities such as an
                                          Lean production system;                 organizational culture supporting
                               Capabi-
                                          Effective distribution;                 innovation, quality, etc.;
                               lities
                                          Customer focused marketing;             Ability to leverage capabilities from the
                                          Data processing skills;                 left-hand column on a firm-wide basis.
                                          Etc.
                                      Source: Adapted from Grant (1997) in Birkinshaw and Pedersen (2008), p. 379

                            This framework can help us define which resources and capabilities are held by
                            subsidiaries and HQs.



                                                                                                                               20
THEORETICAL FRAMEWORK

                            2.5. SUBSIDIARY STRATEGY AND ROLES

                                                   Figure : MNE subsidiary level knowledge taxonomy
                                                                             Knowledge directional flow
                                                                            Inflow                 Outflow
1. International Business
theories                                        Transfer           Screwdriver operations   Listening post
                               Knowledge
                                                Integration        Competence               Competence
2. Network perspective          activity
                                                                   exploitation             creation
                                                                  Source: Meyer et al. (2011)
3. Knowledge perspective

Case study context
                                 Figure: Variations in subsidiary strategic contexts: a knowledge flows- based framework


                                                        High
                                                                     Global innovator           Integrated player

                            Outflow of knowledge
                            from the focal
                            subsidiary to the rest of
                            the corporation             Low           Local innovator            Implementator



                                                                            Low                       High

                                                               Inflow of knowledge from rest of the corporation
                                                                            to the focal subsidiary

                                             Source: Gupta and Govindarajan (2000) , p.774
                                                                                                                           21
THEORETICAL FRAMEWORK

                            2.5. SUBSIDIARY STRATEGY AND ROLES

                                      Figure: The generic roles of foreign subsidiaries in Bartlett and Ghoshal (1986)



1. International Business                                   High
theories                                                                     Black hole                Strategic leader

2. Network perspective         Strategic importance of
                               local environment

3. Knowledge perspective                                     Low            Implementer                  Contributor


Case study context
                                                                                 Low                         High

                                                                                    Competence of local organization

                               Figure x: The generic roles of foreign subsidiaries in Bartlett and Ghosha ( 1986)

                                        OUR RESEARCH:

                             A creative, integrated player and strategic leader role of the subsidiaries located in
                              Mondragon Kunshan Industrial Park could have a positive influence on the
                              acquisition and transfer of local knowledge as the subsidiary is seen as a key
                              partner in the network that could help in developing and implementing its own
                              strategy



                                                                                                                          22
THEORETICAL FRAMEWORK

                            2.6. CO-LOCATION

                            •   Forces affecting geographical concentration (Krugman, 1998)


1. International Business
theories                                       Centripetal                                    Centrifugal
                                                 forces                                         forces
2. Network perspective

3. Knowledge perspective
                            •   Comparison of industry and country-of-origin FDI agglomeration
Case study context




                                                             Source: Tan and Meyer, 2011, p. 507
                                                                                                            23
THEORETICAL FRAMEWORK

                            3.1. KNOWLEDGE MANAGEMENT

                            • Knowledge:
                            - Declarative/ procedural
1. International Business   - Explicit/ Tacit
theories                    - Component/ Architectural
                            - Individual/ Organization
2. Network perspective
                            3.2. THE KNOWLEDGE-BASED THEORY
3. Knowledge perspective
                            - Organizational capability view
Case study context          - Resource-based view

                            3.3. THE KNOWLEDGE-CREATING COMPANY (Nonaka and Takeuchi, 1995)

                            1)The SECI process
                            2)Ba
                            3)Knowledge assets

                            Is knowledge CREATION relevant for my research?




                                                                                              24
THEORETICAL FRAMEWORK

                              1) The SECI process




1. International Business
theories

2. Network perspective

3. Knowledge perspective

Case study context




                                       OUR RESEARCH:

                             Socialization?
                                                       25
THEORETICAL FRAMEWORK


                              1) Ba



1. International Business
theories

2. Network perspective

3. Knowledge perspective

Case study context


                                       OUR RESEARCH

                             Ba seems to be a very relevant concept on our research as it is about the share
                              context for knowledge creation

                             Our research could be related with the originating ba as it focuses on the face-to-
                              face interaction of the subsidiary managers and people working in the park within
                              an inter-organizational context. Dialoguing?

                             It has similarities with the concept of communities of practice



                                                                                                               26
THEORETICAL FRAMEWORK


                              1) Knowledge assets



1. International Business
theories

2. Network perspective

3. Knowledge perspective

Case study context




                                       OUR RESEARCH

                             It seems that experiential knowledge is more relevant




                                                                                      27
THEORETICAL FRAMEWORK

                            3.4. BUILDING AN ORGANIZATIONAL LEARNING COMMUNITY

                            •   Communities of practice

                            Lesser and Storck (2001: 832)
1. International Business
theories                     “appear to be an effective way for organizations to handle unstructured problems and
                            to share knowledge outside of the traditional structural boundaries”
2. Network perspective
                         “CoPs create social capital (connections, relationships, common context) that improves
3. Knowledge perspective organizational performance”

Case study context          -   Small/ Big
                            -   Co-located/ Distributed
                            -   Homogeneous/ Heterogeneous
                            -   Inside/ Across boundaries
                            -   Unrecognized/ Bootlegged/ legitimized/ supported/ Institutionalized
                            -   Stages: potential, coalescing, maturing, stewardship, transformation


                                        OUR RESEARCH:

                             Finding CoPs particularly useful to build a global organization that shares
                              knowledge horizontally (possible organizational learning tool)
                             Small, co-located, heterogeneous, across firms, unrecognized. Potential stage


                                                                                                               28
THEORETICAL FRAMEWORK

                            3.4. BUILDING AN ORGANIZATIONAL LEARNING COMMUNITY

                            Tallman and Chacar’s (2011) framework suggests a practice-based mechanism for
                            knowledge development and acquisition by the subsidiaries of MNEs.

1. International Business   It’s a network for decentralized knowledge development, acquisition and
theories
                            assimilation in MNE that is based on the concepts of communities and networks of
2. Network perspective
                            practice

3. Knowledge perspective

Case study context




                                                                                                          29
RESEARCH CONTEXT


                             German firms in China

                                      Business type                       SMEs share and market presence
1. International Business
theories

2. Network perspective

3. Knowledge perspective

Case study context          Source: Heininger and Gehnen, 2010            Source: Heininger and Gehnen, 2010




                             Geographic
                             Distribution

                             -47% Greater
                             Shanghai Area
                             -Then Beijing,
                             Guangdong,
                             Jiangsu and
                             Zhejiang

                                                      Source: Heininger and Gehnen, 2010
                                                                                                               30
RESEARCH CONTEXT


                             Basque firms in China

                                 Business type                     Manufacturing
                                                                                         Machinery construction and
1. International Business                                                                mechanical equipment
                                                                                         industry
theories                                                                  4%             Metallurgy and metal
                                                                    17%
                                                                                         product manufacture
2. Network perspective                                                          44%
                                                                                         Electric, electronic and
3. Knowledge perspective                                                                 optical material and
                                                                   15%                   equipment manufacture
                                                                                         Transport material
Case study context           Source: Azua et al., 2009
                                                                                         production
                                                                          19%
                                                                                         Diverse manufacturing
                                                                                         industries
                                                                                Source: Azua et al., 2009


                                                                         Geographic
                                                                         Distribution

                                                                          32% Shanghai
                                                                          22% Jiangsu
                                                                          17% Beijing


                                       Source: Azua et al., 2009                                                    31
RESEARCH CONTEXT

                             Mondragon in the world



1. International Business
theories

2. Network perspective

3. Knowledge perspective

Case study context




                                             Source: derived from Mondragon, 2011
                                                                                    32
RESEARCH CONTEXT


                                       FUTURE (Ind. Division)            2010              2012
                                 International sales (% total sales)     3.474 (63,4%)     7.195 (65,4%)
                                 Overseas production                     27%               32,7%
1. International Business        N. Corporate offices                    9                 8
theories
                                 N. Production plants                    77                90
2. Network perspective
                                 Overseas purchases (% total)            30%               35%
3. Knowledge perspective         Workers abroad                          13.443            22.000
                                                    Source: derived from Mondragon, 2011
Case study context
                            Concentration
                             - MECI 2004-2008 : “the concentration of activities in territories corporate
                               poles or areas where other cooperatives were already established”
                               (Tulankide, 2004).

                                     Objective: take advantage of the synergies (business and personal)
                             - 2010-2013 Agreement with Basque Government: “… creation of business
                               parks in key countries…” (Irekia, 2010)

                              - 4 international clusters: Kunshan in China, Wroclaw in Poland, Olomouc
                                in the Czech Republic and Queretaro in Mexico (Luzarraga, 2008)
                                                                                                           33
RESEARCH METHODOLOGY

    1   Research Design

    2   Participants

    3   Research site

    4   Data collection

    5   Data analysis

    6   Limitations
RESEARCH METHODOLOGY

                  - Exploratory and descriptive nature
                  - Research process “onion”

                                                                                                 Research
                                                                     Positivism
                                                                                                 philosophy

                                           Experiment             Deductive
                                                                                                        Research approach
Research Design                                          Survey

                                       Cross-sectional
Participants                                                    Case Study
                                                                - Multiple
                            Sampling                            - Embedded
Research site                                                                                                 Research strategy
                  Questionnaires                                                                                /methodology
                                                                  Grounded
Data collection                   Secondary data                  Theory                      Realism
                     Interviews
Data analysis
                       Observation

Limitations                                                    Ethnography
                                         Longitudinal                                                         Time horizons
                                                                             Inductive

                                                    Action
                                                    Research
                                                                                                    Data collection
                                                                             Interpretivism           methods




                  Source: Saunders et al., 2003                                                                           35
RESEARCH METHODOLOGY

                    Research strategy
                             STRATEGY/             (1) Form of research    (2) ¿Requires control of      (3) ¿Focuses on
                              METHOD                     question            behavioural events?      contemporary events?
                             Experiment                  How, why?                   Yes                        Yes
                                                   Who, what, where, how
                                     Survey                                          No                       Yes
                                                     many, how much?
                                                   Who, what, where, how
                      Archival analysis                                              No                      Yes/no
                                                     many, how much?
Research Design                History                   How, why?                   No                       No
                              Case study                 How, why?                   No                       Yes

Participants                              Single case design         Multi case design
                                                                                                           CASES
Research site                                                                               - Mondragon geographical clusters
                                                                                            - Mondragon Kunshan Ind. Park
Data collection                                                                             - Kunshan German Industrial park
                                                                                            - German companies in TCEDA and
Data analysis                                                                                 members of TRT
                                                                                            - Spanish companies in Ningbo
Limitations                                                                                   European Industrial Park
                                                                                            - Spanish companies in SIP
                  (multiple units)
                  Embedded




                                              Source: Yin, 2009                                                              36
RESEARCH METHODOLOGY

                  Sampling: non probability- snowball and purposive
                                                                                        N.     N.
                                    PARTICIPANTS                          PLACE
                                                                                      people firms
                  Mondragon International    •Head of Department        Basque
                                                                                        2
                  Operations Department      •Head of Asia-Pacific      Country
                                             •Head of Representative    China-
                  Mondragon China                                                       3
                                             office in Shanghai         Shanghai
Research Design
                  Mondragon geographical     •Founders and historical   Basque
                                                                                      13-15
                  clusters                   managers                   Country
Participants
                  Basque-Spanish             •General manager or
                                                                        China-
Research site     companies in Kunshan       head of the subsidiary                            3
                                                                        Kunshan
                  but outside de park
Data collection   Mondragon Kunshan                                     China-
                                                                                              16
                  Business Park                                         Kunshan
Data analysis     German projects in         •General manager or
                                             head of the subsidiary     China-
                  Kunshan German                                                              10
                                             •General manager or        Kunshan
Limitations       Industrial park (KGIP)
                  German companies in        head of the headquarter    China-
                                             (in the Basque Country)                          29
                  TCEDA members of TRT                                  Taicang
                                             •2 blue collar workers
                  Spanish companies in       •2 white collar workers
                  Ningbo European            •Promoter/ park director   China- Cixi           25
                  Industrial Park
                                                                        China-
                  Spanish companies in SIP                                                     7
                                                                        Suzhou
                                                                                                     37
RESEARCH METHODOLOGY

                               CASES                                 PLACE                     PROVINCE
                  Mondragon geographical clusters   Basque Country
                  Mondragon Kunshan Ind. Park       Qiangden township (24 km from Kunshan)     Jiangsu
                  Kunshan German Ind. Park          Zhangpu Township (20 km from Kunshan)      Jiangsu
                  German companies in TRT and       Taicang city (20 km from Kunshan)          Jiangsu
                  TCEDA
                  Spanish companies in China        Suzhou city (27 km from Kunshan)           Jiangsu
Research Design   Singapore Suzhou Ind. Park

Participants      Spanish companies in China        Hangzhou Bay New Zone, Cixi city (180 km   Zhejiang
                  Ningbo European Ind. Park         from Kunshan)

Research site

Data collection

Data analysis

Limitations




                                                                                                          38
RESEARCH METHODOLOGY


                  - Mainly qualitative
                  - Documentary data
                  - Interviews                       Exploratory     Descriptive   Explanatory
                   Structured                                            √√              √
                   Semi-structured                          √                           √√
Research Design    In depth                                √√
                   √√= more frequent, √= less frequent
Participants       Source: Saunders et al., 2000

Research site

Data collection

Data analysis

Limitations

                                            Source: Saunders et al., 2000

                  -Introductory letter                                  - Language
                  -Audio or video recorded                              - Confidentiality and
                  - Different levels for measuring responses            anonymity
                  - Control time                                        - Consent forms
                                                                                                 39
RESEARCH METHODOLOGY



                   - Order the evidence
                  - Mixed analytic strategy: pattern-matching and explanation
                     building
                  - Transcriptions: similar format, code the raw data, make
Research Design      categories, look for patterns and relationships, compare and
                     relate with the theoretical framework and research questions.
Participants      - Other: memos, notes, summaries, etc.
Research site

Data collection   - Gaining access: time, interest, value,
Data analysis       confidentiality, credibility, etc.
                  - Reliability: subject, participant and
Limitations         observer error and bias
                  - Validity: causal relationships,
                    generalisability, etc.




                                                                                 40
PILOT RESEARCH & PRELIMINARY
        OBSERVATIONS

     Participants

     Geographical industrial groups in Mondragon

     Mondragon Kunshan Industrial Park

     Kunshan German Industrial Park
     German companies in TRT and TCEDA

     China Singapore Suzhou Industrial Park

     China Ningbo European Industrial Park
PILOT RESEARCH & PRELIMINARY OBSERVATIONS

          N= 50             Case studies                                Mondragon International Operations Department

                             Not from the
                                                                        Mondragon China
                              group, 25%                                Mondragon geographical clusters
                                                    32%                 Mondragon Kunshan Business Park
                                                               6%       Basque-spanish companies in Kunshan but outside de park
                             From
                          Mondragon         26%                 2%      Kunshan German industrial park (KGIP)
                          Group, 75%                           6%       German companies in TCEDA
                                                           10%          Spanish companies in Ningbo European Industrial Park
                                            4%
Participants                                      4% 10%                Spanish companies in SIP

Geographical industrial     Position
groups in Mondragon                               6%                    Subsidiary managers

Mondragon Kunshan                                                       Park managers
Industrial Park                             26%         46%             Mondragon corporation
Kunshan German                                                          People related to Mondragon Geographic clusters
Industrial Park                                   14%
                                       8%                               Others (Head of Department, consultants...)
German companies
in TRT and TCEDA           Interview location
China Singapore Suzhou
                                                                                        4% 2%         Nationality
Industrial Park                                                                  12%
                                                              China
                               30%
China Ningbo European                                         Basque Country                               Basque and Spanish
Industrial Park                                                                                            Chinese
                                             70%
                                                                                              82%          German
                                                                                                           Others
                                                                                                                          42
                                                        Source: ex novo
PILOT RESEARCH & PRELIMINARY OBSERVATIONS



                                   GEOGRAPHICAL INDUSTRIAL GROUPS IN
                                            MONDRAGON

                          • Firms “associated” to CLP through a Contract of Association
                          • Geographic clusters
Participants                - First Ularco (1964), second Goilan (1978), rest until middle 80s
Geographical industrial     - Since 1977 almost all the cooperatives were grouped
groups in Mondragon
                            - Early 80s reflection period “ from geographical to sectorial”
Mondragon Kunshan
                            - 1992: Sectorial structure through “divisions”
Industrial Park
Kunshan German
Industrial Park             “The geographical groups were associations of cooperative firms
German companies
                              located in a specific geographical area, i.e. located within the
in TRT and TCEDA
                              same social community that aimed a better development of their
China Singapore Suzhou
                              services for the community”, “a communitarian solution to work
Industrial Park
                              for the Country” (Perez de Calleja, translated, 1986, p.47).
China Ningbo European
Industrial Park


                                                                                              43
PILOT RESEARCH & PRELIMINARY OBSERVATIONS



                                          SOCIAL CAPITAL DIMENSIONS: Structural
                          Network ties
                                           - No market-based (exchange of products or services)
                                           - Non-competitive
                                           - Horizontal
                                           - Movement of workers among firms (relocation)
Participants

Geographical industrial
                          Network
groups in Mondragon       configuration    - Formal organizational structure
                                           - Linked with a multilateral contract
Mondragon Kunshan                          - Executive power, sovereignty, capacity to compromise
Industrial Park
                                           - Rules and regulations: Labour/ Economic/ Services/
Kunshan German
                                           inter-coop. Mechanisms/ organization
Industrial Park
German companies                           - Common policies, funds, resources
in TRT and TCEDA
China Singapore Suzhou    Network
Industrial Park           stability        -   High
China Ningbo European
Industrial Park


                                                                                             44
PILOT RESEARCH & PRELIMINARY OBSERVATIONS



                                         SOCIAL CAPITAL DIMENSIONS: Cognitive
                                          - Socio-economic development of the area
                          Shared goals       (ideological and social)
                                          - To consolidate the industrial coops,
                                          - To avoid duplicity of services

Participants

Geographical industrial   Shared culture -    Strong cooperative culture and Christian influence
groups in Mondragon
Mondragon Kunshan
Industrial Park
                                         SOCIAL CAPITAL DIMENSIONS: Relational
Kunshan German
Industrial Park
German companies
                                          -   High: they all studied together, apprentices of Mr.
in TRT and TCEDA
                          Trust               Jose Maria Arizmendiarreta, founder of coop.
China Singapore Suzhou
Industrial Park                               Movemente in Mondragon
                                          -   A friendly culture
China Ningbo European
Industrial Park


                                                                                                45
PILOT RESEARCH & PRELIMINARY OBSERVATIONS



                               MONDRAGON KUNSHAN INDUSTRIAL PARK
                          - Inaugurated in 2007
                          - Location: Qiandeng (24 km from Kunshan city)
                          - Estimations by 2014:
                                     - Total land: 535.000 sqm
                                     - Total investment: 32 million euros
Participants                         - N. workers: 2.500
Geographical industrial    2007 (phase 1): Orbea, Wingroup, Oiarso, Orkli
groups in Mondragon       2008 (phase 2): Batz Sistemas, Fagor Industrial, Fagor Arrasate
                          2009 (phase 3): Kide (3km), Gestamp (1km), representation office of Orona
Mondragon Kunshan
                          (rented to Oiarso), workshop for Agui (rented to Orkli)
Industrial Park
                          2010 on (phase 4): future developments (F. Ederlan, Cikautxo, G. Ormazabal)
Kunshan German            By end of 2014: 18 companies
Industrial Park
German companies                                        Magnetism power
in TRT and TCEDA                                        Social cohesion
China Singapore Suzhou                                  Low cost of land
Industrial Park                                         Good relations with governments
                                                        Good logistics conditions
China Ningbo European                                  X Limited talent pool (area)
Industrial Park                                        X High staff rotation
                                                       X Investment required further services
                                                       X High appreciation
                                                                                                46
PILOT RESEARCH & PRELIMINARY OBSERVATIONS

                                          SOCIAL CAPITAL DIMENSIONS: Structural


                          Network ties    - No market-based (exchange of products or services)
                                          - Non-competitive
                                          - Partial sectorial complementarities
                                          - Mainly Horizontal
                                          - Potential: HHRR (training, recruitment, standard
                                          conditions), legal and fiscal, representation and lobby,
Participants                              organizational and managerial knowledge, adaptation of a
                                          cooperative business model, etc. (not much in R&D,
Geographical industrial                   suppliers)
groups in Mondragon
Mondragon Kunshan                         - No formal structure
Industrial Park                           - Dependence on HQs
                          Network
Kunshan German                            - Institutional support: not in the beginning, now yes
Industrial Park           configuration
                                          - Linked to Anaitasuna General Services Co. Ltd.
German companies
                                          - No authority, representative role (not executive)
in TRT and TCEDA
                                          - Subsidiaries: competence exploiting role, no strategy
China Singapore Suzhou
                                          making,
Industrial Park
                                          - No association contract/ agreement
China Ningbo European                     - No written formal regulations or rules
Industrial Park                           - “Anchor” firms
                          Network
                          stability       - Open membership (priority: Mondragon & country)
                                                                                                47
PILOT RESEARCH & PRELIMINARY OBSERVATIONS



                                           SOCIAL CAPITAL DIMENSIONS: Cognitive

                                             -   No clear collective targets, aims
                          Shared goals       -   Platform for SMEs landing in China
                                             -   Search for synergies, create a common image,
                                                 expand their size and develop lobby strength
Participants

Geographical industrial                      - Willingness to apply cooperative-humanist
groups in Mondragon
                          Shared culture     approach
Mondragon Kunshan
                                             - No solidarity and values assimilated and
Industrial Park
Kunshan German
                                             implemented yet
Industrial Park
German companies
in TRT and TCEDA                           SOCIAL CAPITAL DIMENSIONS: Relational
China Singapore Suzhou                      - A friendly culture
Industrial Park           Trust             - Strong relatioships among expatriates
China Ningbo European                       - Not that strong between workers and managers
Industrial Park


                                                                                                48
PILOT RESEARCH & PRELIMINARY OBSERVATIONS



                                                OTHER PARKS IN CHINA




                           Good            Support to SMEs        Flexible, open     Low cost of land
Participants                                                                            Focus on SMEs
                            location, comm  German                  management
                            unication        Government and          style              Powerful business
Geographical industrial                                                                 inviting
groups in Mondragon        Low cost         AHK                    Large pool of
                           Professional    German Dual             skilled workers    mechanisms
Mondragon Kunshan           team service     System                 Strong high-       Referral effect
Industrial Park             free of charge  Numerous                tech industries    Good relation with
Kunshan German             Plan to          skilled workers       X High labour        governments
Industrial Park             introduce       Good logistics          and land cost      Shared resources
German companies            German          Good image            X Strong             Convenient and
 in TRT and TCEDA           Vocational     X Shortage of             competition        pleasant
                            Training center  technical               from Shanghai      community reduces
China Singapore Suzhou                                                                  HR cost
Industrial Park                              employees               and Hangzhou
                           (No interviews) X Costs increasing                           Professional
China Ningbo European                      X Less attractive for                        management
Industrial Park                              Japanese, Korean,                          Convenient
                                              Taiwanese                                 logistics

                                                                                                    49
PILOT RESEARCH & PRELIMINARY OBSERVATIONS




                                COUNTRY THEME INDUSTRIAL PARKS
                               Structural                          Dynamic
Participants              - Usually aim SME        -Failure factors: Wrong industry focus,
                            investors              unfortunate relations with the local
Geographical industrial
groups in Mondragon
                                                   government, inefficient and unfocused
                          - Many formed in the     promotion activities, weak access to leads
Mondragon Kunshan           recent years
Industrial Park
                          - Many in Jiangsu       -Success factors: strong relationship with
Kunshan German
                            province              the government, partner up with foreign
Industrial Park
German companies                                  partners, have a figure head/ leader,
                          - Promoted by different creative and practical service support,
 in TRT and TCEDA           bodies: investment    referral effect
China Singapore Suzhou      companies,
Industrial Park             government bodies
China Ningbo European
Industrial Park


                                                                                                50
THANK YOU FOR YOUR ATTENTION




QUESTIONS AND SUGGESTIONS




                                        51

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An experience for inter-cooperation and knowledge exchange within country-of-origin multi-sectorial co-located subsidiary network in China - The case of Mondragon Kunshan Industrial Park

  • 1. An experience for inter-cooperation and knowledge exchange within country-of-origin multi-sectorial co-located subsidiary network in China -The case of Mondragon Kunshan Industrial Park- PhD candidate: Berrbizne Urzelai MIK & Mondragon University Date: 18th July 2012
  • 2. AGENDA  RESEARCH RATIONALE  RESEARCH PURPOSE  THEORETICAL FRAMEWORK  METHODOLOGY  PRELIMINARY OBSERVATIONS 2
  • 3. RESEARCH RATIONALE  Increasingly firms are investing abroad to enhance and augment their knowledge  MNCs need foreign created knowledge assets. They aim to increase their core competencies by incorporating the knowledge of their subsidiaries.  Subsidiaries are knowledge sources: “enhancers” & “centers of excellence”  The subsidiary need to understand the nexus where local knowledge resides and tap into this local millieu to generate knowledge access and “capture” local knowledge 3
  • 5. RESEARCH PURPOSE OBJECTIVE Analyse the external embeddedness of the country-of-origin co-located subsidiaries in Mondragon Kunshan Industrial Park To study how the social capital dimensions of that subsidiary network affect the knowledge (acquisition and sharing) of these firms.  OUTCOME This will allow this firms to identify the strengths and weaknesses of those elements of the network that affect knowledge so that they can put resources on improving them. This acquisition of foreign market knowledge at the subsidiary level is the first step for the firms in Kunshan to internally transfer and assimilate that knowledge created in the subsidiaries: 1) at the level of each company and 2) at the level of the business group 5
  • 6. RESEARCH PURPOSE  INITIAL RESEARCH PROPOSITION We can develop a model of indicators on which to focus so as to analyze how the social capital dimensions of that subsidiary network affect the knowledge (acquisition and sharing) of these firms. This model will help the network develop to its full potential and acquire the competence, legitimacy and influence that gives value to the community of subsidiaries and its members. For Mondragon to move forward towards a transnational strategy that tries to establish more corporate industrial poles worldwide, the subunits should be empowered to adopt a more creative role that fosters trust building and the development of a culture of knowledge sharing within the social network created between the co-located subsidiaries. 6
  • 7. RESEARCH PURPOSE  CONTRIBUTION Chang and Park (2005) Inkpen and Tsang (2005) Tan and Meyer (2011) Unclear how country-of-origin foreign subsidiaries co-located within an industrial park are able to realize collective learning, opportunity creation, and trust building in the course of internationalization in an emerging economy. The previous research has not explored how social capital contributes in the internationalization and foreign market knowledge acquisition of multinational corporations within country-of-origin industrial park in emerging economies Practical implications: it’s the first Spanish business park in China and the first case of corporate parks for Mondragon. It contributes towards developing and international expansion strategy based on business parks abroad 7
  • 8. RESEARCH PURPOSE  RESEARCH QUESTIONS RQ1- Why and how do firms from one country adopt the “geographical grouping” as their strategy to establish their business in China? What advantages do the firms find in locating near other subsidiaries from their same country of origin? RQ2- How are the social capital dimensions of the subsidiary network configured in Mondragon Kunshan Industrial Park? RQ3- Which roles do the subsidiaries in the park have within each of their “MNE” structure (scope of activity, global integration, autonomy, product-market positioning strategy, resource/capability development strategy, etc)? How is this affecting the knowledge sharing and transfer within the members in the park? 8
  • 9. RESEARCH PURPOSE  RESEARCH QUESTIONS RQ4- ¿Which are the existing and potential clustering and cooperation characteristics (common interest and expectations, communication flows, advantages, synergies, organization model and park management team, motivation, trust level between members, difficulties, common policies etc.) of the group of subsidiaries located in Kunshan?, ¿How are they put into practice? RQ5- What kind of knowledge sharing potential is there in the park? To what extent are they sharing knowledge? How? 9
  • 10. CONCEPTUAL FRAMEWORK Network: Knowledge source Subsidiaries, SMEs Mainly from Mondragon Group Different sectors Shame country of origin China 10
  • 11. CASE STUDY CONCEPTUAL FRAMEWORK 11
  • 12. THEORETICAL FRAMEWORK 1.1. THEORIES OF THE MULTINATIONAL FIRM (Forsgren, 2008) • The dominating multinational • The coordinating multinational • The knowing multinational 1. International Business • The designing multinational theories • The networking multinational • The politicizing multinational 2. Network perspective 1.2. RESEARCH ON MNE SUBSIDIARIES (Birkinshaw and Pedersen, 2008) 3. Knowledge perspective • Streams before 90s: strategy-structure, HQ-subsidiary relationship, MNE process, Case study context subsidiary role • New empirical streams: specialized roles of the subsidiaries, evolution of subsidiary roles, flows of information between subsidiary and its network, HQ-sub relationship • New theoretical streams: transaction-cost theory of international production, network conceptualization of the MNE, Resource based view of the firm, Institutional theory, MNE as an internal market system, social psychology OUR RESEARCH:  The knowing MNE & the networking MNE  Flows of information between the subsidiary and its network  Network conceptualization of the MNE  Resource-based view of the firm  Knowledge-based view of the firms 12
  • 13. THEORETICAL FRAMEWORK 2.1. NETWORKS AND CO-OPERATION • What is co-operation • What is a network • What is inter-firm cooperation 1. International Business • Drivers of cooperation (Ireland et al., 2002, EC, 2004, Ernst, 2003, Hoffman and theories Scholsser, 2001, Huxham and Vangen, 2005, Ronson and Peterson, 2008, etc.) 2. Network perspective  Mitigate LOF  Facilitate information exchange 3. Knowledge perspective  Nurture cultural adaptation  Decrease costs  Reduce institutional uncertainty  Share risks Case study context  Access to resources  Broad supply of products  Learning  Create a common inter-group  Foster strategic flexibility identity OUR RESEARCH:  From an economic perspective of coop. strategies: linked to the resource-based theory (Child et al., 2005)  From a managerial and organizational perspective of coop. strategies: social network theory (Child et al., 2005) 13
  • 14. THEORETICAL FRAMEWORK 2.2. BUSINESS NETWORK THEORY 1. International Business theories 2. Network perspective 3. Knowledge perspective Figure : The business relationship Figure : Cooperation between SMEs the Source: Forsgren et al., 2005, p.17 network perspective Source: European Commission, 2004 Case study context Figure: A typology of network types Source: Inkpen and Tsang, 2005, 14
  • 15. THEORETICAL FRAMEWORK 2.2. BUSINESS NETWORK THEORY • Social Capital dimensions of networks: SOCIAL CAPITAL DIMENSIONS Network ties 1. International Business - Structural: linkages, networks Network configuration theories Network stability - Cognitive: share understanding, Shared goals 2. Network perspective share norms Shared culture - Relational: trust, relationships Trust 3. Knowledge perspective Case study context Kogut and Zander (1993): conceptualize MNCs as ‘social communities’ and emphasize the importance of the ‘cognitive properties of individuals’, ‘shared identities’, and ‘established routines of cooperation’ within MNCs Social capital affects the knowledge acquisition and knowledge transfer of multinational corporations (Inkpen and Tsang, 2005; Lindstrand et al., 2011; Maurer & Ebers, 2006, Gooderham et al., 2011) OUR RESEARCH:  Check the compatibility with different types of network: intracorporate network, industrial district, etc.  we could describe the characteristics of those dimensions and the conditions facilitating knowledge transfer in the network 15
  • 16. THEORETICAL FRAMEWORK 2.3. FROM UPPSALA MODEL TO NETWORK VIEW 1977 Uppsala model revisited 1. International Business theories 2. Network perspective 3. Knowledge perspective Case study context Source: Peng and Meyer, 2011,p.12 16
  • 17. THEORETICAL FRAMEWORK 2.3. FROM UPPSALA MODEL TO NETWORK VIEW Role of learning 1. International Business theories - Original model: learning takes place incrementally a experience increases - New model: they acknowledge the argument about the possibility of 2. Network perspective acquiring knowledge from the firm’s network. 3. Knowledge perspective Case study context OUR RESEARCH:  From the business network perspective that we take in our research the lack of market knowledge is the driver that fosters the emergence of multinational firms (investment in foreign countries).  We look at the network structure as the resource that can be used by firms to access that local knowledge.  The network could be seen as a way to mitigate liability of foreignness(LOF) and liability of outsidership (LOO). As Tan and Meyer (2009) argue, new investors have a greater need for local knowledge, which drives them to locate in country-of- origin agglomeration. 17
  • 18. THEORETICAL FRAMEWORK 2.4. THE EMBEDDED MULTINATIONAL Subsidiary’s dual role, Home context =Resources dual embeddedness =Institutions 1. International Business theories HQ 2. Network perspective Host context A MNE Host context B =Resources =Resources 3. Knowledge perspective Subs. A Subs. B =Institutions =Institutions Case study context Figure: Multinational enterprise and local context Source: Peng and Meyer, 2011, p. 467 HQ Sub B Sub C Sub A Figure X: The multinational firm in business network theory Source: Forsgren (2008, p.109) 18
  • 19. THEORETICAL FRAMEWORK 2.4. THE EMBEDDED MULTINATIONAL OUR RESEARCH: 1. International Business theories  The subsidiaries in the park could be considered as the external local context so external embeddedness will be related to the acquisition of knowledge from the 2. Network perspective subsidiaries and other institutions within this local context. 3. Knowledge perspective  Our research will try to relate the literature on MNE embeddedness on the case of Mondragon Kunshan, which implies applying this theory not in a context of a MNE but a network of subsidiaries part of a business group of a federative nature. Case study context  Internal embeddedness would in that case refer to the assimilation and leverage of that knowledge through each of the companies in the park (at the company level) but also throughout the structure of the Business Group (at the Mondragon Corporation level- central department and other representative offices around the world). 19
  • 20. THEORETICAL FRAMEWORK 2.5. SUBSIDIARY STRATEGY AND ROLES Table : Examples of resources and capabilities at two levels of analysis Subsidiary level Firm level 1. International Business theories Physical resources such as plant, Financial resources such as firm’s equipment, and locally sourced raw borrowing capacity; 2. Network perspective materials; Access to suppliers that is controlled Resources Human resources employed in the centrally; 3. Knowledge perspective subsidiary; Organizational resources such as the Reputation with local customers and formal reporting system; Case study context suppliers Technological resources such as patents or trademarks; Rapid product innovation; Firm-specific capabilities such as an Lean production system; organizational culture supporting Capabi- Effective distribution; innovation, quality, etc.; lities Customer focused marketing; Ability to leverage capabilities from the Data processing skills; left-hand column on a firm-wide basis. Etc. Source: Adapted from Grant (1997) in Birkinshaw and Pedersen (2008), p. 379 This framework can help us define which resources and capabilities are held by subsidiaries and HQs. 20
  • 21. THEORETICAL FRAMEWORK 2.5. SUBSIDIARY STRATEGY AND ROLES Figure : MNE subsidiary level knowledge taxonomy Knowledge directional flow Inflow Outflow 1. International Business theories Transfer Screwdriver operations Listening post Knowledge Integration Competence Competence 2. Network perspective activity exploitation creation Source: Meyer et al. (2011) 3. Knowledge perspective Case study context Figure: Variations in subsidiary strategic contexts: a knowledge flows- based framework High Global innovator Integrated player Outflow of knowledge from the focal subsidiary to the rest of the corporation Low Local innovator Implementator Low High Inflow of knowledge from rest of the corporation to the focal subsidiary Source: Gupta and Govindarajan (2000) , p.774 21
  • 22. THEORETICAL FRAMEWORK 2.5. SUBSIDIARY STRATEGY AND ROLES Figure: The generic roles of foreign subsidiaries in Bartlett and Ghoshal (1986) 1. International Business High theories Black hole Strategic leader 2. Network perspective Strategic importance of local environment 3. Knowledge perspective Low Implementer Contributor Case study context Low High Competence of local organization Figure x: The generic roles of foreign subsidiaries in Bartlett and Ghosha ( 1986) OUR RESEARCH:  A creative, integrated player and strategic leader role of the subsidiaries located in Mondragon Kunshan Industrial Park could have a positive influence on the acquisition and transfer of local knowledge as the subsidiary is seen as a key partner in the network that could help in developing and implementing its own strategy 22
  • 23. THEORETICAL FRAMEWORK 2.6. CO-LOCATION • Forces affecting geographical concentration (Krugman, 1998) 1. International Business theories Centripetal Centrifugal forces forces 2. Network perspective 3. Knowledge perspective • Comparison of industry and country-of-origin FDI agglomeration Case study context Source: Tan and Meyer, 2011, p. 507 23
  • 24. THEORETICAL FRAMEWORK 3.1. KNOWLEDGE MANAGEMENT • Knowledge: - Declarative/ procedural 1. International Business - Explicit/ Tacit theories - Component/ Architectural - Individual/ Organization 2. Network perspective 3.2. THE KNOWLEDGE-BASED THEORY 3. Knowledge perspective - Organizational capability view Case study context - Resource-based view 3.3. THE KNOWLEDGE-CREATING COMPANY (Nonaka and Takeuchi, 1995) 1)The SECI process 2)Ba 3)Knowledge assets Is knowledge CREATION relevant for my research? 24
  • 25. THEORETICAL FRAMEWORK 1) The SECI process 1. International Business theories 2. Network perspective 3. Knowledge perspective Case study context OUR RESEARCH:  Socialization? 25
  • 26. THEORETICAL FRAMEWORK 1) Ba 1. International Business theories 2. Network perspective 3. Knowledge perspective Case study context OUR RESEARCH  Ba seems to be a very relevant concept on our research as it is about the share context for knowledge creation  Our research could be related with the originating ba as it focuses on the face-to- face interaction of the subsidiary managers and people working in the park within an inter-organizational context. Dialoguing?  It has similarities with the concept of communities of practice 26
  • 27. THEORETICAL FRAMEWORK 1) Knowledge assets 1. International Business theories 2. Network perspective 3. Knowledge perspective Case study context OUR RESEARCH  It seems that experiential knowledge is more relevant 27
  • 28. THEORETICAL FRAMEWORK 3.4. BUILDING AN ORGANIZATIONAL LEARNING COMMUNITY • Communities of practice Lesser and Storck (2001: 832) 1. International Business theories “appear to be an effective way for organizations to handle unstructured problems and to share knowledge outside of the traditional structural boundaries” 2. Network perspective “CoPs create social capital (connections, relationships, common context) that improves 3. Knowledge perspective organizational performance” Case study context - Small/ Big - Co-located/ Distributed - Homogeneous/ Heterogeneous - Inside/ Across boundaries - Unrecognized/ Bootlegged/ legitimized/ supported/ Institutionalized - Stages: potential, coalescing, maturing, stewardship, transformation OUR RESEARCH:  Finding CoPs particularly useful to build a global organization that shares knowledge horizontally (possible organizational learning tool)  Small, co-located, heterogeneous, across firms, unrecognized. Potential stage 28
  • 29. THEORETICAL FRAMEWORK 3.4. BUILDING AN ORGANIZATIONAL LEARNING COMMUNITY Tallman and Chacar’s (2011) framework suggests a practice-based mechanism for knowledge development and acquisition by the subsidiaries of MNEs. 1. International Business It’s a network for decentralized knowledge development, acquisition and theories assimilation in MNE that is based on the concepts of communities and networks of 2. Network perspective practice 3. Knowledge perspective Case study context 29
  • 30. RESEARCH CONTEXT  German firms in China Business type SMEs share and market presence 1. International Business theories 2. Network perspective 3. Knowledge perspective Case study context Source: Heininger and Gehnen, 2010 Source: Heininger and Gehnen, 2010 Geographic Distribution -47% Greater Shanghai Area -Then Beijing, Guangdong, Jiangsu and Zhejiang Source: Heininger and Gehnen, 2010 30
  • 31. RESEARCH CONTEXT  Basque firms in China Business type Manufacturing Machinery construction and 1. International Business mechanical equipment industry theories 4% Metallurgy and metal 17% product manufacture 2. Network perspective 44% Electric, electronic and 3. Knowledge perspective optical material and 15% equipment manufacture Transport material Case study context Source: Azua et al., 2009 production 19% Diverse manufacturing industries Source: Azua et al., 2009 Geographic Distribution 32% Shanghai 22% Jiangsu 17% Beijing Source: Azua et al., 2009 31
  • 32. RESEARCH CONTEXT  Mondragon in the world 1. International Business theories 2. Network perspective 3. Knowledge perspective Case study context Source: derived from Mondragon, 2011 32
  • 33. RESEARCH CONTEXT FUTURE (Ind. Division) 2010 2012 International sales (% total sales) 3.474 (63,4%) 7.195 (65,4%) Overseas production 27% 32,7% 1. International Business N. Corporate offices 9 8 theories N. Production plants 77 90 2. Network perspective Overseas purchases (% total) 30% 35% 3. Knowledge perspective Workers abroad 13.443 22.000 Source: derived from Mondragon, 2011 Case study context Concentration - MECI 2004-2008 : “the concentration of activities in territories corporate poles or areas where other cooperatives were already established” (Tulankide, 2004). Objective: take advantage of the synergies (business and personal) - 2010-2013 Agreement with Basque Government: “… creation of business parks in key countries…” (Irekia, 2010) - 4 international clusters: Kunshan in China, Wroclaw in Poland, Olomouc in the Czech Republic and Queretaro in Mexico (Luzarraga, 2008) 33
  • 34. RESEARCH METHODOLOGY 1 Research Design 2 Participants 3 Research site 4 Data collection 5 Data analysis 6 Limitations
  • 35. RESEARCH METHODOLOGY - Exploratory and descriptive nature - Research process “onion” Research Positivism philosophy Experiment Deductive Research approach Research Design Survey Cross-sectional Participants Case Study - Multiple Sampling - Embedded Research site Research strategy Questionnaires /methodology Grounded Data collection Secondary data Theory Realism Interviews Data analysis Observation Limitations Ethnography Longitudinal Time horizons Inductive Action Research Data collection Interpretivism methods Source: Saunders et al., 2003 35
  • 36. RESEARCH METHODOLOGY  Research strategy STRATEGY/ (1) Form of research (2) ¿Requires control of (3) ¿Focuses on METHOD question behavioural events? contemporary events? Experiment How, why? Yes Yes Who, what, where, how Survey No Yes many, how much? Who, what, where, how Archival analysis No Yes/no many, how much? Research Design History How, why? No No Case study How, why? No Yes Participants Single case design Multi case design CASES Research site - Mondragon geographical clusters - Mondragon Kunshan Ind. Park Data collection - Kunshan German Industrial park - German companies in TCEDA and Data analysis members of TRT - Spanish companies in Ningbo Limitations European Industrial Park - Spanish companies in SIP (multiple units) Embedded Source: Yin, 2009 36
  • 37. RESEARCH METHODOLOGY Sampling: non probability- snowball and purposive N. N. PARTICIPANTS PLACE people firms Mondragon International •Head of Department Basque 2 Operations Department •Head of Asia-Pacific Country •Head of Representative China- Mondragon China 3 office in Shanghai Shanghai Research Design Mondragon geographical •Founders and historical Basque 13-15 clusters managers Country Participants Basque-Spanish •General manager or China- Research site companies in Kunshan head of the subsidiary 3 Kunshan but outside de park Data collection Mondragon Kunshan China- 16 Business Park Kunshan Data analysis German projects in •General manager or head of the subsidiary China- Kunshan German 10 •General manager or Kunshan Limitations Industrial park (KGIP) German companies in head of the headquarter China- (in the Basque Country) 29 TCEDA members of TRT Taicang •2 blue collar workers Spanish companies in •2 white collar workers Ningbo European •Promoter/ park director China- Cixi 25 Industrial Park China- Spanish companies in SIP 7 Suzhou 37
  • 38. RESEARCH METHODOLOGY CASES PLACE PROVINCE Mondragon geographical clusters Basque Country Mondragon Kunshan Ind. Park Qiangden township (24 km from Kunshan) Jiangsu Kunshan German Ind. Park Zhangpu Township (20 km from Kunshan) Jiangsu German companies in TRT and Taicang city (20 km from Kunshan) Jiangsu TCEDA Spanish companies in China Suzhou city (27 km from Kunshan) Jiangsu Research Design Singapore Suzhou Ind. Park Participants Spanish companies in China Hangzhou Bay New Zone, Cixi city (180 km Zhejiang Ningbo European Ind. Park from Kunshan) Research site Data collection Data analysis Limitations 38
  • 39. RESEARCH METHODOLOGY - Mainly qualitative - Documentary data - Interviews Exploratory Descriptive Explanatory Structured √√ √ Semi-structured √ √√ Research Design In depth √√ √√= more frequent, √= less frequent Participants Source: Saunders et al., 2000 Research site Data collection Data analysis Limitations Source: Saunders et al., 2000 -Introductory letter - Language -Audio or video recorded - Confidentiality and - Different levels for measuring responses anonymity - Control time - Consent forms 39
  • 40. RESEARCH METHODOLOGY - Order the evidence - Mixed analytic strategy: pattern-matching and explanation building - Transcriptions: similar format, code the raw data, make Research Design categories, look for patterns and relationships, compare and relate with the theoretical framework and research questions. Participants - Other: memos, notes, summaries, etc. Research site Data collection - Gaining access: time, interest, value, Data analysis confidentiality, credibility, etc. - Reliability: subject, participant and Limitations observer error and bias - Validity: causal relationships, generalisability, etc. 40
  • 41. PILOT RESEARCH & PRELIMINARY OBSERVATIONS Participants Geographical industrial groups in Mondragon Mondragon Kunshan Industrial Park Kunshan German Industrial Park German companies in TRT and TCEDA China Singapore Suzhou Industrial Park China Ningbo European Industrial Park
  • 42. PILOT RESEARCH & PRELIMINARY OBSERVATIONS N= 50 Case studies Mondragon International Operations Department Not from the Mondragon China group, 25% Mondragon geographical clusters 32% Mondragon Kunshan Business Park 6% Basque-spanish companies in Kunshan but outside de park From Mondragon 26% 2% Kunshan German industrial park (KGIP) Group, 75% 6% German companies in TCEDA 10% Spanish companies in Ningbo European Industrial Park 4% Participants 4% 10% Spanish companies in SIP Geographical industrial Position groups in Mondragon 6% Subsidiary managers Mondragon Kunshan Park managers Industrial Park 26% 46% Mondragon corporation Kunshan German People related to Mondragon Geographic clusters Industrial Park 14% 8% Others (Head of Department, consultants...) German companies in TRT and TCEDA Interview location China Singapore Suzhou 4% 2% Nationality Industrial Park 12% China 30% China Ningbo European Basque Country Basque and Spanish Industrial Park Chinese 70% 82% German Others 42 Source: ex novo
  • 43. PILOT RESEARCH & PRELIMINARY OBSERVATIONS GEOGRAPHICAL INDUSTRIAL GROUPS IN MONDRAGON • Firms “associated” to CLP through a Contract of Association • Geographic clusters Participants - First Ularco (1964), second Goilan (1978), rest until middle 80s Geographical industrial - Since 1977 almost all the cooperatives were grouped groups in Mondragon - Early 80s reflection period “ from geographical to sectorial” Mondragon Kunshan - 1992: Sectorial structure through “divisions” Industrial Park Kunshan German Industrial Park “The geographical groups were associations of cooperative firms German companies located in a specific geographical area, i.e. located within the in TRT and TCEDA same social community that aimed a better development of their China Singapore Suzhou services for the community”, “a communitarian solution to work Industrial Park for the Country” (Perez de Calleja, translated, 1986, p.47). China Ningbo European Industrial Park 43
  • 44. PILOT RESEARCH & PRELIMINARY OBSERVATIONS SOCIAL CAPITAL DIMENSIONS: Structural Network ties - No market-based (exchange of products or services) - Non-competitive - Horizontal - Movement of workers among firms (relocation) Participants Geographical industrial Network groups in Mondragon configuration - Formal organizational structure - Linked with a multilateral contract Mondragon Kunshan - Executive power, sovereignty, capacity to compromise Industrial Park - Rules and regulations: Labour/ Economic/ Services/ Kunshan German inter-coop. Mechanisms/ organization Industrial Park German companies - Common policies, funds, resources in TRT and TCEDA China Singapore Suzhou Network Industrial Park stability - High China Ningbo European Industrial Park 44
  • 45. PILOT RESEARCH & PRELIMINARY OBSERVATIONS SOCIAL CAPITAL DIMENSIONS: Cognitive - Socio-economic development of the area Shared goals (ideological and social) - To consolidate the industrial coops, - To avoid duplicity of services Participants Geographical industrial Shared culture - Strong cooperative culture and Christian influence groups in Mondragon Mondragon Kunshan Industrial Park SOCIAL CAPITAL DIMENSIONS: Relational Kunshan German Industrial Park German companies - High: they all studied together, apprentices of Mr. in TRT and TCEDA Trust Jose Maria Arizmendiarreta, founder of coop. China Singapore Suzhou Industrial Park Movemente in Mondragon - A friendly culture China Ningbo European Industrial Park 45
  • 46. PILOT RESEARCH & PRELIMINARY OBSERVATIONS MONDRAGON KUNSHAN INDUSTRIAL PARK - Inaugurated in 2007 - Location: Qiandeng (24 km from Kunshan city) - Estimations by 2014: - Total land: 535.000 sqm - Total investment: 32 million euros Participants - N. workers: 2.500 Geographical industrial 2007 (phase 1): Orbea, Wingroup, Oiarso, Orkli groups in Mondragon 2008 (phase 2): Batz Sistemas, Fagor Industrial, Fagor Arrasate 2009 (phase 3): Kide (3km), Gestamp (1km), representation office of Orona Mondragon Kunshan (rented to Oiarso), workshop for Agui (rented to Orkli) Industrial Park 2010 on (phase 4): future developments (F. Ederlan, Cikautxo, G. Ormazabal) Kunshan German By end of 2014: 18 companies Industrial Park German companies  Magnetism power in TRT and TCEDA  Social cohesion China Singapore Suzhou  Low cost of land Industrial Park  Good relations with governments  Good logistics conditions China Ningbo European X Limited talent pool (area) Industrial Park X High staff rotation X Investment required further services X High appreciation 46
  • 47. PILOT RESEARCH & PRELIMINARY OBSERVATIONS SOCIAL CAPITAL DIMENSIONS: Structural Network ties - No market-based (exchange of products or services) - Non-competitive - Partial sectorial complementarities - Mainly Horizontal - Potential: HHRR (training, recruitment, standard conditions), legal and fiscal, representation and lobby, Participants organizational and managerial knowledge, adaptation of a cooperative business model, etc. (not much in R&D, Geographical industrial suppliers) groups in Mondragon Mondragon Kunshan - No formal structure Industrial Park - Dependence on HQs Network Kunshan German - Institutional support: not in the beginning, now yes Industrial Park configuration - Linked to Anaitasuna General Services Co. Ltd. German companies - No authority, representative role (not executive) in TRT and TCEDA - Subsidiaries: competence exploiting role, no strategy China Singapore Suzhou making, Industrial Park - No association contract/ agreement China Ningbo European - No written formal regulations or rules Industrial Park - “Anchor” firms Network stability - Open membership (priority: Mondragon & country) 47
  • 48. PILOT RESEARCH & PRELIMINARY OBSERVATIONS SOCIAL CAPITAL DIMENSIONS: Cognitive - No clear collective targets, aims Shared goals - Platform for SMEs landing in China - Search for synergies, create a common image, expand their size and develop lobby strength Participants Geographical industrial - Willingness to apply cooperative-humanist groups in Mondragon Shared culture approach Mondragon Kunshan - No solidarity and values assimilated and Industrial Park Kunshan German implemented yet Industrial Park German companies in TRT and TCEDA SOCIAL CAPITAL DIMENSIONS: Relational China Singapore Suzhou - A friendly culture Industrial Park Trust - Strong relatioships among expatriates China Ningbo European - Not that strong between workers and managers Industrial Park 48
  • 49. PILOT RESEARCH & PRELIMINARY OBSERVATIONS OTHER PARKS IN CHINA  Good  Support to SMEs  Flexible, open  Low cost of land Participants  Focus on SMEs location, comm  German management unication Government and style  Powerful business Geographical industrial inviting groups in Mondragon  Low cost AHK  Large pool of  Professional  German Dual skilled workers mechanisms Mondragon Kunshan team service System  Strong high-  Referral effect Industrial Park free of charge  Numerous tech industries  Good relation with Kunshan German  Plan to skilled workers X High labour governments Industrial Park introduce  Good logistics and land cost  Shared resources German companies German  Good image X Strong  Convenient and in TRT and TCEDA Vocational X Shortage of competition pleasant Training center technical from Shanghai community reduces China Singapore Suzhou HR cost Industrial Park employees and Hangzhou (No interviews) X Costs increasing  Professional China Ningbo European X Less attractive for management Industrial Park Japanese, Korean,  Convenient Taiwanese logistics 49
  • 50. PILOT RESEARCH & PRELIMINARY OBSERVATIONS COUNTRY THEME INDUSTRIAL PARKS Structural Dynamic Participants - Usually aim SME -Failure factors: Wrong industry focus, investors unfortunate relations with the local Geographical industrial groups in Mondragon government, inefficient and unfocused - Many formed in the promotion activities, weak access to leads Mondragon Kunshan recent years Industrial Park - Many in Jiangsu -Success factors: strong relationship with Kunshan German province the government, partner up with foreign Industrial Park German companies partners, have a figure head/ leader, - Promoted by different creative and practical service support, in TRT and TCEDA bodies: investment referral effect China Singapore Suzhou companies, Industrial Park government bodies China Ningbo European Industrial Park 50
  • 51. THANK YOU FOR YOUR ATTENTION QUESTIONS AND SUGGESTIONS 51