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All you need to
startup is KnowHow
Nicola Kerr & Zelda Chatten
Who are we?
Skills support at
Liverpool
Liaison Librarians
embedded within the
curriculum
Skills support at
Liverpool
Liaison Librarians
embedded within the
curriculum
Individual School or
Faculty Skills Support
Officers
Skills support at
Liverpool
Separate services:
Careers, Counselling,
Centre for Lifelong
Learning, Disability
Support
Liaison Librarians
embedded within the
curriculum
Individual School or
Faculty Skills Support
Officers
Skills support at
Liverpool
What is a startup?
Startup company. (2016, March 16). In Wikipedia, The Free Encyclopedia. Retrieved 14:51, March 17, 2016, from https://en.wikipedia.org/w/index.php?title=Startup_company&oldid=710354466
Phase 1
Developing the idea
Make a prototype
Launch the prototype
We were keen to test things out
straight away although we knew we
were launching at the wrong time
and without enough publicity. But
despite everything people still came
Look for funding
We were able to clearly
demonstrate a gap in the
market and show potential
worth investing in
Find early partners
We didn’t want this to just
be a library thing. Having
an initial external partner
made things feel exciting
and big!
Develop the prototype
Keep developing,
changing & detangling
things until you’re ready
to launch the next phase
Phase 2
No
brains!
Communication
We developed a clear
communication plan to
ensure all stakeholders
were informed
Buy-in
We needed buy-in from
across the whole library
service at all levels
Harry Anderson, Liverpool Guild of Students President
boost
academic confidence achievement
insightful sessions
Flyers
Social media
Website
Plasma screens
Face to face
Email
Promotion
Collaboration & Partnership
We’ve worked with different services across
the university to deliver workshops &
improve the programme
Next steps
improve
and
grow
grow
and
improve
Measure success
I found the content of
the session of
importance
which other students
should attend
Improve my
assignments
quality
Great session and time
well spent, and picked
up so many hints and
tips
Challenges
Working with
external
partners
Working with
external
partners
Knowing when
to let go!
Getting the
message out
there
Working with
external
partners
Knowing when
to let go!
What are our Top Tips?
Work collaboratively
Clear brand identity
Listen to stakeholders
Be ambitious!
Future
Think big
KnowHow is Liverpool skills
Liverpool skills is
Acknowledgements
Liverpool Skyline with HMS Ark Royal photo by Living OS http://www.supercoloring.com/silhouettes/liverpool-
skyline
piggy by Gregor Črešnar from the Noun Project
Meeting by Ainsley Wagoner from the Noun Project
Fireworks by Juan Pablo Bravo from the Noun Project
Rabbit by julian roman from the Noun Project
Knitting by Ashley Fiveash from the Noun Project
Plastic Cup Phone by iconsmind.com from the Noun Project
Megaphone by Oliviu Stoian from the Noun Project
Purse by Dima Lagunov from the Noun Project
group by Nicolas Vicent from the Noun Project
Tree by Mohamed Amine BENZAKOUR from the Noun Project
Ladder by EliRatus from the Noun Project
Synchronized Swimming by Gilad Sotil from the Noun Project

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