SlideShare a Scribd company logo
ACHIEVING WORLD CLASS
TECHNICAL OPERATIONS & MAINTENANCE
THROUGH INTERNET OF THINGS AND
AUGMENTED REALITY
11/03/2015 | ‹#›
Alexander Vannas
Division Manager-Tecnical
Director at SOF SpA
Condotte – INSO – SOF Group of Companies
11/03/2015 | ‹#›
11/03/2015 | ‹#›
NATO HEADQUARTERS
USA-Georgia- Sidney Lanier Bridge
Railways - Highways
Large PPP projects
Infrastructure Works
• Tunnels, Viaducts, Dams
• Ports & Airports
• Buildings
QATAR – Las Raffans
Bank Of Italy
11/03/2015 | ‹#›
Florence Court of Law
ZLOTA Tower – D. Liebeskind
Hospitals- Vimercate Milano
Medical Equipment
Plants-CCHP Florence (10 MW) - Renewables
11/03/2015 | ‹#›
THE SOF BUSINESS
General contractor for construction and
maintenance of public and private
infrastructures and premises: schools, hospitals,
buildings, plants
OUR BUSINESS OBJECTIVES
11/03/2015 | ‹#›
Customer Wants SOF Wants
• Uptime
• Detect and Fix Problems Fast
• Minimize business impacts
• Service Levels
• Low Costs
• Resources optimization
(dispersed operations)
• Reduced interventions
• Economic results on
each contract
Where We Often Operate
11/03/2015 | ‹#›
HOSPITALS
Thermal Plants, Hydric Plants, Electrical Plants
Hospital Wards, Surgery Rooms, Clean Rooms
In Touch with
Visitors
Inpatiens
Doctors
A CRITICAL O&M
NEEDS: INFORMATION & COORDINATION
11/03/2015 | ‹#›
INFORMATION
• Building
 Layout
 Use
 Technical
Systems
 History
• Equipment
 Technical
data
 Status
 History
 Traceability
COORDINATION
• Information
availability
• Information
usability
• Activity
planning
based on
up-to-date
information
• Process and
resources
optimization
An integrated facility management system to manage
processes, resources and activities, strongly integrated with
the building and its infrastructures
11/03/2015 | ‹#›
The Reference Model: Global Information Sharing
An equipment and plant integration platform for managing all
field information, in a replicable and effective model
Our Partners
11/03/2015 | ‹#›
Complex information systems
to support facility and
property management
www.natisoft.it
Plug&play
Industrial Internet of Things
www.alleantia.com
The Solution: an integrated architecture
11/03/2015 | ‹#›
Equipment & plant static
and dynamic information
Building, process, contract
and resources information
Equipment and field information is available,
if access is made repeatable and effective
11/03/2015 | ‹#›
Power meters
Energy usage
Analyzers
Energy analytic
information
Electric subsystem
Switching
Protections
Inverters
Frequency
Power
PLC
Subsystem
information
HVAC
Cycles
Power
Temp.
Alleantia XPANGO models all equipment data, static
and dynamic
11/03/2015 | ‹#›
XPANGO
FILE
Communicatio
n protocol
Engineered
data format
Alarm
conditions
Read / Write
data mapping
Logging and
reporting info
Device type
and category
file info and
signature
Maintenance
plan
Any electronic
device: tech
data sheet
Library of 2600+ pre–
integrated devices:
fast and repeatable
deployment
Alleantia platform acts as ‘Field data Master’,
feeding the facility management system
11/03/2015 | ‹#›
Alleantia
Cloud-Gate
Equipment data sheets
Equipment visuals
Real time device measures
Alarms and warnings
Usage measures
Up-to-date equipment list,
configuration, product code,
version etc. from the field
avoiding duplicated
activities
Technical equipment
information provided to
management system,
registering all changes
(replacement,
maintenance)
NatiSOF
Advantages (1): efficient information inventory
11/03/2015 | ‹#›
NatiSOF
11/03/2015 | ‹#›
Advantages (2): dynamic maintenance plan
Equipment status / alerts
triggers maintenance plan
changes, coordinated by
resources availability and
SLA
Equipment maintenance
cycles made dynamic
using information on faults,
runtime hours, residual
lifetime. Analytic predictive
system will be introduced
NatiSOF
Target results: SLA compliance with resources and cost
optimization
11/03/2015 | ‹#›
• Reduce Overhead
• Updated information
• Coordinate resources with
dynamic information
• Support technicians with
common information set
• Reduce specialist
intervention
Minimize unplanned downtime
Minimize maintenance downtime
Improve resolution speed
NatiSOF
NatiSOF
Effective Information Access: from 2D to 3D
11/03/2015 | ‹#›
2D: partial information set, requires
specialist, needs additional input from
field (inspections, direct knowledge)
3D: Full view in all dimensions, tagged
equipment, relative positioning,
distance, reach. Virtual reality for
preparing critical and routinary tasks
Virtual 3D Sample
11/03/2015 | ‹#›
The Ultimate Step: Augmented Reality for Technician 2.0
11/03/2015 | ‹#›
We provide technicians with real time plant and field
information when in building during maintenance operations
Fast access to readable and useful information is critical for
efficient and effective maintenance
First step : rugged tablet
Geo-referenced visual and technical data
Second step (work in progress): wearable systems
Integrate real view with added visual information and data
Hands free and extended sensing capabilities.
HVAC SYSTEMS: REAL TIME INFORMATION
11/03/2015 | ‹#›
Side opportunity: Building Information as Platform for
creating and enhancing customer services
11/03/2015 | ‹#›
EXHIBITIONS, ARTS, MUSEUMS
11/03/2015 | ‹#›
11/03/2015 | ‹#›
INTEGRATING BUILDING DATA WITHIN CUSTOMER EXPERIENCE
CANTINE ANTINORI & WINERY VIRTUAL TOUR
11/03/2015 | ‹#›
CANTINE ANTINORI & WINERY VIRTUAL TOUR
11/03/2015 | ‹#›
CANTINE ANTINORI & WINERY VIRTUAL TOUR
11/03/2015 | ‹#›
ART & MUSEUMS
11/03/2015 | ‹#›
ART & MUSEUMS
11/03/2015 | ‹#›
ART & MUSEUMS
11/03/2015 | ‹#›
Thank You!

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Alexandr vannas sof Facilities Management, Virtual Reality and the Internet of Things

  • 1. ACHIEVING WORLD CLASS TECHNICAL OPERATIONS & MAINTENANCE THROUGH INTERNET OF THINGS AND AUGMENTED REALITY
  • 2. 11/03/2015 | ‹#› Alexander Vannas Division Manager-Tecnical Director at SOF SpA
  • 3. Condotte – INSO – SOF Group of Companies 11/03/2015 | ‹#›
  • 4. 11/03/2015 | ‹#› NATO HEADQUARTERS USA-Georgia- Sidney Lanier Bridge Railways - Highways Large PPP projects Infrastructure Works • Tunnels, Viaducts, Dams • Ports & Airports • Buildings QATAR – Las Raffans Bank Of Italy
  • 5. 11/03/2015 | ‹#› Florence Court of Law ZLOTA Tower – D. Liebeskind Hospitals- Vimercate Milano Medical Equipment Plants-CCHP Florence (10 MW) - Renewables
  • 6. 11/03/2015 | ‹#› THE SOF BUSINESS General contractor for construction and maintenance of public and private infrastructures and premises: schools, hospitals, buildings, plants
  • 7. OUR BUSINESS OBJECTIVES 11/03/2015 | ‹#› Customer Wants SOF Wants • Uptime • Detect and Fix Problems Fast • Minimize business impacts • Service Levels • Low Costs • Resources optimization (dispersed operations) • Reduced interventions • Economic results on each contract
  • 8. Where We Often Operate 11/03/2015 | ‹#› HOSPITALS Thermal Plants, Hydric Plants, Electrical Plants Hospital Wards, Surgery Rooms, Clean Rooms In Touch with Visitors Inpatiens Doctors A CRITICAL O&M
  • 9. NEEDS: INFORMATION & COORDINATION 11/03/2015 | ‹#› INFORMATION • Building  Layout  Use  Technical Systems  History • Equipment  Technical data  Status  History  Traceability COORDINATION • Information availability • Information usability • Activity planning based on up-to-date information • Process and resources optimization
  • 10. An integrated facility management system to manage processes, resources and activities, strongly integrated with the building and its infrastructures 11/03/2015 | ‹#› The Reference Model: Global Information Sharing An equipment and plant integration platform for managing all field information, in a replicable and effective model
  • 11. Our Partners 11/03/2015 | ‹#› Complex information systems to support facility and property management www.natisoft.it Plug&play Industrial Internet of Things www.alleantia.com
  • 12. The Solution: an integrated architecture 11/03/2015 | ‹#› Equipment & plant static and dynamic information Building, process, contract and resources information
  • 13. Equipment and field information is available, if access is made repeatable and effective 11/03/2015 | ‹#› Power meters Energy usage Analyzers Energy analytic information Electric subsystem Switching Protections Inverters Frequency Power PLC Subsystem information HVAC Cycles Power Temp.
  • 14. Alleantia XPANGO models all equipment data, static and dynamic 11/03/2015 | ‹#› XPANGO FILE Communicatio n protocol Engineered data format Alarm conditions Read / Write data mapping Logging and reporting info Device type and category file info and signature Maintenance plan Any electronic device: tech data sheet Library of 2600+ pre– integrated devices: fast and repeatable deployment
  • 15. Alleantia platform acts as ‘Field data Master’, feeding the facility management system 11/03/2015 | ‹#› Alleantia Cloud-Gate Equipment data sheets Equipment visuals Real time device measures Alarms and warnings Usage measures
  • 16. Up-to-date equipment list, configuration, product code, version etc. from the field avoiding duplicated activities Technical equipment information provided to management system, registering all changes (replacement, maintenance) NatiSOF Advantages (1): efficient information inventory 11/03/2015 | ‹#›
  • 17. NatiSOF 11/03/2015 | ‹#› Advantages (2): dynamic maintenance plan Equipment status / alerts triggers maintenance plan changes, coordinated by resources availability and SLA Equipment maintenance cycles made dynamic using information on faults, runtime hours, residual lifetime. Analytic predictive system will be introduced
  • 18. NatiSOF Target results: SLA compliance with resources and cost optimization 11/03/2015 | ‹#› • Reduce Overhead • Updated information • Coordinate resources with dynamic information • Support technicians with common information set • Reduce specialist intervention Minimize unplanned downtime Minimize maintenance downtime Improve resolution speed
  • 19. NatiSOF NatiSOF Effective Information Access: from 2D to 3D 11/03/2015 | ‹#› 2D: partial information set, requires specialist, needs additional input from field (inspections, direct knowledge) 3D: Full view in all dimensions, tagged equipment, relative positioning, distance, reach. Virtual reality for preparing critical and routinary tasks
  • 21. The Ultimate Step: Augmented Reality for Technician 2.0 11/03/2015 | ‹#› We provide technicians with real time plant and field information when in building during maintenance operations Fast access to readable and useful information is critical for efficient and effective maintenance First step : rugged tablet Geo-referenced visual and technical data Second step (work in progress): wearable systems Integrate real view with added visual information and data Hands free and extended sensing capabilities.
  • 22. HVAC SYSTEMS: REAL TIME INFORMATION 11/03/2015 | ‹#›
  • 23. Side opportunity: Building Information as Platform for creating and enhancing customer services 11/03/2015 | ‹#›
  • 25. 11/03/2015 | ‹#› INTEGRATING BUILDING DATA WITHIN CUSTOMER EXPERIENCE
  • 26. CANTINE ANTINORI & WINERY VIRTUAL TOUR 11/03/2015 | ‹#›
  • 27. CANTINE ANTINORI & WINERY VIRTUAL TOUR 11/03/2015 | ‹#›
  • 28. CANTINE ANTINORI & WINERY VIRTUAL TOUR 11/03/2015 | ‹#›

Editor's Notes

  1. Presenting the group Condotte – INSO- SOF – Who we are SOF SpA is part of Condotte d’Acqua and INSO group, a general contractor for construction and maintenance of public (schools, hospitals) and private (office buildings, plants, facilities) infrastructures and premises. 
  2. COMBINED COLD HEAT POWER PLANT by the use of a gas tubine
  3. SOF activity as Global General Contractor for Engineering, Construction Maintenance. What We Do SOF Is a general contractor for construction and maintenance of public (schools, hospitals) and private (office buildings, plants, facilities) infrastructures and premises. 
  4. The Objectives in Maintenance contracts and activities Contractual Objectives and Company Objectives COSA OCCORRE ASSICURARE AL CLIENTE Tempestivita’ Risoluzione problematiche Efficienza Efficacia Sla COSA OCCORRE OTTENERE LATO AZIENDA Ottimizzazione risorse (IMPIANTI DISLOCATI LONTANO E PERSONE NON PRESENTI) Minimizzazione interventi Redditività commessa
  5. Needs: Information, Organization, Coordination COSA MI SERVE Conoscenza dell’immobile Conoscenza delle apparecchiature da manutenere Informazioni di vario tipo (schede tecniche, gestione documentale, etc) Tracciabilità vs il cliente ASPETTI CRITICI dISPONIBILITà E Fruibilità delle informazioni Corretta pianificazione attività Ottimizzazione dei processi E RISORSE
  6. Our Model for addressing the problems: Data and Process Integration, from equipment to building to people: Global Information Sharing Combine the various technologies and available information so to be collected and used both to construct (green buildings) and for technologically advanced maintenance and operations management. SOLUZIONI INFORMATIZZATE E FORTEMENTE INTEGRATE CON L’EDIFICIO CIO’ CHE FACCIAMO E’ CONIUGARE LE DIVERSE TECNOLOGIE E LE DIVERSE INFORMAZIONI DISPONIBILI (IN CAMPO E FUORI) IN MODO DA ESSERE RACCOLTE E UTILIZZATE PER LA WORLD CLASS MAINTENANCE -IL GRUPPO CONIUGA LA PARTE PROGETTAZIONE, COSTRUZIONE E MANUTENZIONE -
  7. Alleantia e NATISOFT Condotte/Inso builds around such technologies. SOF manage and integrated maintenance processes and information.
  8. THE SOLUTION ABBIAMO SVILUPPATO LA TECNOLOGIA ED I LINGUAGGI PER INVIARE AUTOMATICAMENTE LE INFORMAZIONI DAL CAMPO AL SISTEMA NATISOF, CHE PRENDENDO ANCHE INFORMAZIONI AGGIUNTIVE (PIANTE, FOTO, ETC) LE RENDE FRUIBILI AL TECNICO UTILIZZATORE. queste vengono caricate in automatico in maniera immediata senza richiedere sprechi di tempo e personale per i censimenti degli impianti.
  9. Our Solution: (1) Field Information Integration. Alleantia Supporting Technology. Technical information are mostly available from the field. Closely integrating field with IT system allows the use of information already available (on devices, PLCs, etc.) to create the ‘technical Data Master’ (the ‘Field’ Layer), and use the information in all processes. In such way, avoiding duplication and overhead, improving data quality, providing additional critical information. ‘just’ need to get it PARTE DI QUESTE INFORMAZIONI PERò GIA’ ESISTE. SUL CAMPO. AUTOMATE DATA COLLECTION NOI ABBIAMO OTTENUTO DI UTILIZZARLE: GLOBAL INFORMATION SHARING. WE DID IT
  10. il plc inviA direttamente a sistema le info degli impianti e dei prodotti ad esso collegati ed in particolare una serie di dati molto utili per le manutenzioni di più alto livello e/o l'energy management. 2.1: Informazioni quali schede tecniche e la cadenza delle manutenzioni ordinarie di ogni prodotto. In automatico quindi il sistema sulla base del censimento e della cadenza autogenera il piano delle manutenzioni. 2.2: Informazioni sui guasti gravi: il sistema registra il n° e cadenza di failure. Inoltre il piano delle manutenzioni e della gestione delle risorse viene aggiornato in automatico e diventa di tipo non statico bensì dinamico. 2.3: Informazioni quali n° di ore di funzionamento, accensioni e spegnimento, ore di vita residua dell'apparecchiatura. In questo modo si possono fare energy management e fare manutenzioni predittive. 2.4. Le info di contatori energia etc con contabilizzazione automatica mensile per i servizi energia.
  11. il plc inviA direttamente a sistema le info degli impianti e dei prodotti ad esso collegati ed in particolare una serie di dati molto utili per le manutenzioni di più alto livello e/o l'energy management. 2.1: Informazioni quali schede tecniche e la cadenza delle manutenzioni ordinarie di ogni prodotto. In automatico quindi il sistema sulla base del censimento e della cadenza autogenera il piano delle manutenzioni. 2.2: Informazioni sui guasti gravi: il sistema registra il n° e cadenza di failure. Inoltre il piano delle manutenzioni e della gestione delle risorse viene aggiornato in automatico e diventa di tipo non statico bensì dinamico. 2.3: Informazioni quali n° di ore di funzionamento, accensioni e spegnimento, ore di vita residua dell'apparecchiatura. In questo modo si possono fare energy management e fare manutenzioni predittive. 2.4. Le info di contatori energia etc con contabilizzazione automatica mensile per i servizi energia.
  12. IMPATTO SULL’ANAGRAFICA DEL FABBRICATO IoT system has full knowledge of technical equipment. Starting from its technical data sheet and configuration information. Avoiding overhead, duplicated information. One Field Data Master.
  13. IMPATTO SULLE MANUTENZIONI E SULLA PIANIFICAZIONE ATTIOVITA’ E OTTIMIZZAZIONE RISORSE IoT System provides continuous flow of information from the field with a set of information very useful for planned maintenance, reactive maintenance and predictive maintenance, and for energy management and optimization Maintenance Plan. Based on routine maintenance plan of any product, and the plant data set, the system automatically generates maintenance plans. Faults. Not only the fault can generate a operations ticket, but the maintenance plan and resources management is updated. The maintenance plans goes from static to dynamic Usage information such as up-to-date runtime hours, switch on/off, residual lifespan before maintenance. All such information are used for optimizing maintenance schedule, predictive maintenance, and energy management.
  14. MIGLIORAMENTO SLA
  15. The Solution: (2) Bulding-to-Process Integration and Effective Information Visualization From 2D to 3D: Why ? 3D is much more effective than 2D. 2D is a partial information set, requires specialist and experts, and needs additional information from field (e.g. preliminary inspections). 3D provides the full view in all dimensions, very relevant in plants and buildings. Building Virtual Reality reproduction together with technical information, it allows technicians to prepare in advance for intervention, adding speed, efficiency and quality of service, especially when maintenance downtime must be reduced to minimum (e.g. surgery rooms, heating systems). The focus of easy information access is to improve flexibility of maintenance crews: develop plant and equipment expertise through use of handy information when required. The maintainer becomes specialized technician who uses the technologies: access the product data sheet / plant in front of him, access to the design CAD system, the maintenance report, the user manual, making full use of the available information and extending its sensing capabilities. Il ns 3D con caricate su una serie di informazioni del sistema diventa una realtà virtuale con sempre maggior tendenza a divenire Realtà Aumentata (questo ultimo aspetto è quello tecnicamente e tecnologicamente più interessante per IoT) Ciò implica poter gestire in remoto realtà complesse senza dover accedere presso i locali consentendo all'impresa di pianificare meglio le attività e utilizzare le proprie risorse facendo pochi interventi, poco invasivi e mirati (si pensi a locali con presenza di pubblico, sale operatorie, o a locali con alto contenuto tecnologico come centrali termiche etc). In altre parole si ha la specializzazione del servizio che da manutentore semplice diventa tecnico specializzato che usa le tecnologie. Accede alla scheda tecnica del prodotto/impianto che ha realmente davanti, al disegno cad dell'impianto, al report manutenzioni, al manuale d'uso, sfruttando appieno il databese e le informazioni disponibili ed estendendo le proprie capacità sensoriali.
  16. The Future: Augmented Reality. The last step is to provide in real time plant and field information to the technician while on the field. Fast access to readable and useful information is a critical task for the efficient and effective maintenance. First step is to provide such geo-referenced information on a rugged tablet providing visual information and field information. Second step will be to introduce wearable systems to ease information access integrating with the real visual information, while keeping free hands and making the assisted experience natural.   Ultimo step è l'utilizzo vero e reale di tutte queste informazioni sul campo (Realtà Aumentata) in modo da rendere più efficace ed efficiente il servizio. In altre parole si ha la specializzazione del servizio che da manutentore semplice diventa tecnico specializzato che usa le tecnologie. Accede alla scheda tecnica del prodotto/impianto che ha realmente davanti, al disegno cad dell'impianto, al report manutenzioni, al manuale d'uso, sfruttando appieno il databese e le informazioni disponibili ed estendendo le proprie capacità sensoriali.   Se il manutentore indossa occhiali speciali (tipo Google Glass) riesce a muoversi all'interno dell'immobile e delle centrali tecnologiche vedendo e accedendo anche in virtuale a tutte le informazioni disponibili nel sistema:
  17. The 3D Building information set can be used as a Service Platform for creating new services. A synergy and integration between plant architecture and information systems combines to enhance even the core business of the customer. For example, use 3D building information for Virtual guided tours in 3D (Antinori, museums or anyone else), Exhibition spaces and museums where visitors access to information, advertising, etc.   Viene quindi proposta sinergia e integrazione tra architettura impiantistica ed i sistemi informatici (che in parte o in toto sono già installati) coniugandoli al fine di valorizzare anche il core business del cliente. Sono così possibili Tour Virtuali guidati in 3D (Antinori, Musei o chiunque altro),  Spazi espositivi e Musei in cui i visitatori accedono a informazioni, pubblicità, etc.