Smart Process Applications (SPAs), Intelligent Business Processes, Adaptive BPM: these are all terms
applied to a new generation of applications that use computer intelligence to extract context-relevant
information from the content associated with a business process, and use it to select, modify or re-direct the
next steps in the workflow. One of its primary applications is in case management. Here the term “case” is
used in its widest sense to refer to any process or project that has a defined beginning and end, where the
process steps and outcome may change during the course of the process, and where associated content
needs to be grouped and managed as a case-file or project-file. Applications can range from payment
management, through contract bids, claims handling and loan origination, to traditional healthcare, crime or
legal cases.
Historically, case management systems and indeed most BPM systems have been somewhat rigid in their
workflows, lacking the ability to re-route as the case progresses – much like early satnavs, in fact. However,
a completely free-to-change process definition could introduce shortfalls in compliance and may well be
sub-optimum in terms of productivity. By adapting the process definition as the case progresses and doing
so based on the content and context of documents incoming to the case, the process can be handled
flexibly but compliance is still hard-wired.
In this report, we take an in-depth look at the applicability of smart process applications, the experience of
early users, the drivers for improved case management, and the feature sets required of a modern case
management system.
Aiim Industry Watch: Content Analytics: automating processes and extracting ...Swiss Post Solutions
The capacity of computers to recognize meaning in text, sound or images has progressed slowly and steadily over many years, but with the arrival of multi-processor cores, and the continual refinement of software algorithms, we are in a position where both the speed and the accuracy of recognition can support a wide range of applications. In particular, when we add analysis to recognition, we can match
up content with rules and policies, detect unusual behavior, spot patterns and trends, and infer emotions and sentiments. Content analytics is a key part of “big data” business intelligence, but it is also driving auto-classification, content remediation, security correction, adaptive case management, and operations monitoring.
Aiim Industry Watch: Content Analytics: automating processes and extracting ...Swiss Post Solutions
The capacity of computers to recognize meaning in text, sound or images has progressed slowly and steadily over many years, but with the arrival of multi-processor cores, and the continual refinement of software algorithms, we are in a position where both the speed and the accuracy of recognition can support a wide range of applications. In particular, when we add analysis to recognition, we can match
up content with rules and policies, detect unusual behavior, spot patterns and trends, and infer emotions and sentiments. Content analytics is a key part of “big data” business intelligence, but it is also driving auto-classification, content remediation, security correction, adaptive case management, and operations monitoring.
Software Engineering: Designing a Better Experience for Communications, Media...Cognizant
Software makes the world go ‘round, from hyperefficient business operations to users wowed by the newest app interface and digital products. For CMT companies, software development innovation is the key not only to enhancing business agility but to rapidly designing and offering extraordinary experiences and cutting-edge products that will continually satisfy and delight customers.
A manual for the separation of IT during corporate re-organizations. The document contains a good foundation to IT M&A and PMI (post mergers integration). A good read for young consultants.
Data Center Critical Infrastructure Risk and Vulnerabilities- Impact to Capit...Vincent Pelly
We at Citihub believe in the importance of having an end-to-end Business Continuity solution that includes not only a tested and validated data center and infrastructure design, but also the ability to provide staff with remote access to the key applications needed to continue operations.
Our recently published white paper provides senior executives with an overview of Disaster Recovery preparedness as well as outlining the potential risks and vulnerabilities that exist in critical infrastructure, specifically in the New York metropolitan area. Read the technical white paper “Data Center Infrastructure Risk and Vulnerabilities” to become aware of critical details that may not be covered in your business Disaster Recovery plans.
Data warehouse generally contains both types of data i.e. historical & current data from various data sources. Data warehouse in world of computing can be defined as system created for analysis and reporting of these both types of data. These analysis report is then used by an organization to make decisions which helps them in their growth. Construction of data warehouse appears to be simple, collection of data from data sources into one place (after extraction, transform and loading). But construction involves several issues such as inconsistent data, logic conflicts, user acceptance, cost, quality, security, stake holder’s contradictions, REST alignment etc. These issues need to be overcome otherwise will lead to unfortunate consequences affecting the organization growth. Proposed model tries to solve these issues such as REST alignment, stake holder’s contradiction etc. by involving experts of various domains such as technical, analytical, decision makers, management representatives etc. during initialization phase to better understand the requirements and mapping these requirements to data sources during design phase of data warehouse.
Learn How to Maximize Your ServiceNow InvestmentStave
Understand how leading companies are adopting an aPaaS strategy
Learn the evolution of ServiceNow's platform capabilities
Assert IT's influence over shadow IT practices
A global and regional analysis of the advanced space composites marketsidbisresearch
Many industrialised and developing countries have focused their efforts on various space programmes and advances in space research.
for more info. visit: https://bisresearch.com/industry-report/advanced-space-composites-market.html
Join us next Wednesday (register at http://clearedjobs.net/jobfair-information/83) at the Baltimore Convention Center to meet with 22 of the MidAtlantic's leading cyber employers. Cyber Job Fair attendance is FREE.
The Job Seeker Handbook contains a listing of all employers and the cleared jobs they will be seeking to fill at the Cyber Job Fair. Cybersecurity experience or degree required.
The Cyber Job Fair is for both cleared and non-cleared cyber professionals.
Information Governance - AIIM Marketing Intelligence Though Leadership Whitep...SAP Solution Extensions
Once upon a time, records meant paper documents. They lived in file cabinets, and they were managed and maintained by secretaries, librarians and archivists who knew the rules, and applied them diligently. When space for more file cabinets ran out, the records were put in boxes, marked with a destruction date, and shipped out to a box store (a paper records outsource provider). When the destruction date was reached, the box store would take care of destroying it, and recording the fact that it had been done.
Nowadays, records exist in electronic form all over the business, often well beyond the reach of the traditional custodians. So we now need much wider “Information Governance Policies” to ensure that our corporate information (and our customers’ information) is secure and is easily located. In particular, businesses are increasingly faced with the possibility of high profile criminal, commercial and patent cases that hinge on evidence from electronic documents, from emails, and even from social network comments. So these records need to be “discoverable” and presentable to regulators and lawyers. And as the argument moves on from “how do we keep stuff?” to “how can we defensibly get rid of stuff?”, we need to examine what shape enterprise records management takes and, in the big data age, how do we keep a lid on the escalating costs of content storage?
In this survey, AIIM looks at the risk profile around electronic records, the keep-all versus delete-all options, the international view of e-discovery, and the implications of social, mobile and cloud on RM policies. We also look at the development of enterprise-wide governance policies, and how they translate into system strategies.
Software Engineering: Designing a Better Experience for Communications, Media...Cognizant
Software makes the world go ‘round, from hyperefficient business operations to users wowed by the newest app interface and digital products. For CMT companies, software development innovation is the key not only to enhancing business agility but to rapidly designing and offering extraordinary experiences and cutting-edge products that will continually satisfy and delight customers.
A manual for the separation of IT during corporate re-organizations. The document contains a good foundation to IT M&A and PMI (post mergers integration). A good read for young consultants.
Data Center Critical Infrastructure Risk and Vulnerabilities- Impact to Capit...Vincent Pelly
We at Citihub believe in the importance of having an end-to-end Business Continuity solution that includes not only a tested and validated data center and infrastructure design, but also the ability to provide staff with remote access to the key applications needed to continue operations.
Our recently published white paper provides senior executives with an overview of Disaster Recovery preparedness as well as outlining the potential risks and vulnerabilities that exist in critical infrastructure, specifically in the New York metropolitan area. Read the technical white paper “Data Center Infrastructure Risk and Vulnerabilities” to become aware of critical details that may not be covered in your business Disaster Recovery plans.
Data warehouse generally contains both types of data i.e. historical & current data from various data sources. Data warehouse in world of computing can be defined as system created for analysis and reporting of these both types of data. These analysis report is then used by an organization to make decisions which helps them in their growth. Construction of data warehouse appears to be simple, collection of data from data sources into one place (after extraction, transform and loading). But construction involves several issues such as inconsistent data, logic conflicts, user acceptance, cost, quality, security, stake holder’s contradictions, REST alignment etc. These issues need to be overcome otherwise will lead to unfortunate consequences affecting the organization growth. Proposed model tries to solve these issues such as REST alignment, stake holder’s contradiction etc. by involving experts of various domains such as technical, analytical, decision makers, management representatives etc. during initialization phase to better understand the requirements and mapping these requirements to data sources during design phase of data warehouse.
Learn How to Maximize Your ServiceNow InvestmentStave
Understand how leading companies are adopting an aPaaS strategy
Learn the evolution of ServiceNow's platform capabilities
Assert IT's influence over shadow IT practices
A global and regional analysis of the advanced space composites marketsidbisresearch
Many industrialised and developing countries have focused their efforts on various space programmes and advances in space research.
for more info. visit: https://bisresearch.com/industry-report/advanced-space-composites-market.html
Join us next Wednesday (register at http://clearedjobs.net/jobfair-information/83) at the Baltimore Convention Center to meet with 22 of the MidAtlantic's leading cyber employers. Cyber Job Fair attendance is FREE.
The Job Seeker Handbook contains a listing of all employers and the cleared jobs they will be seeking to fill at the Cyber Job Fair. Cybersecurity experience or degree required.
The Cyber Job Fair is for both cleared and non-cleared cyber professionals.
Information Governance - AIIM Marketing Intelligence Though Leadership Whitep...SAP Solution Extensions
Once upon a time, records meant paper documents. They lived in file cabinets, and they were managed and maintained by secretaries, librarians and archivists who knew the rules, and applied them diligently. When space for more file cabinets ran out, the records were put in boxes, marked with a destruction date, and shipped out to a box store (a paper records outsource provider). When the destruction date was reached, the box store would take care of destroying it, and recording the fact that it had been done.
Nowadays, records exist in electronic form all over the business, often well beyond the reach of the traditional custodians. So we now need much wider “Information Governance Policies” to ensure that our corporate information (and our customers’ information) is secure and is easily located. In particular, businesses are increasingly faced with the possibility of high profile criminal, commercial and patent cases that hinge on evidence from electronic documents, from emails, and even from social network comments. So these records need to be “discoverable” and presentable to regulators and lawyers. And as the argument moves on from “how do we keep stuff?” to “how can we defensibly get rid of stuff?”, we need to examine what shape enterprise records management takes and, in the big data age, how do we keep a lid on the escalating costs of content storage?
In this survey, AIIM looks at the risk profile around electronic records, the keep-all versus delete-all options, the international view of e-discovery, and the implications of social, mobile and cloud on RM policies. We also look at the development of enterprise-wide governance policies, and how they translate into system strategies.
Despite the widespread acceptance that reducing and removing paper is a best practice, there is a huge difference between the best performers and the laggards. Piles of paper contrast with clear desks, post bags and delivery vans contrast with mobile capture, warehouses full of boxes contrast with electronic archives, and forms-based processes contrast with automated workflows.
Research & Innovation and user-centered solutions have been the hallmark of our growth, reflecting our culture of technology and shared ideas. Since 2007, we have fostered a culture of innovation and creativity by delivering the solutions that our clients need to succeed.
Cloud Integration for Hybrid IT: Balancing Business Self-Service and IT ControlAshwin V.
The success of SaaS applications has led to the era of hybrid IT - an era where both on-premise and SaaS applications coexist. To make this coexistence fruitful, it is essential to have a cloud integration strategy for any hybrid IT environment. Read to find out more.
Digitizing Insurance - Transforming Legacy Systems to Adopt Modern and Emergi...RapidValue
This paper explains how insurers can use the digitization (digitalization) opportunity to deliver greater value to their customers. It is also, revealed how the companies can gain competitive advantage. Insurers are able to engage more intensely with the existing customers and also, attract newer customers with the help of innovative products. Digitizing improves profitability and facilitates growth.
Social business systems - success factors for Enterprise 2.0 applicationsHuddleHQ
This survey-based report examines the business drivers and adoption levels for Enterprise 2.0 technologies. It also looks at the benefits and issues being highlighted by users, and what platforms and infrastructures are being used for the delivery of social business collaboration across the enterprise. The research focuses on three specific applications - enterprise Q&A, open innovation, and sales and marketing collaboration – and makes recommendations for maximizing the benefits of social business collaboration software.
Huddle joined AIIM in this Social Business Taskforce to investigate the progress of social business technologies and underwrote the research.
Following UK Government Guidance SPS UKI is now in a position to declare that COVID19 Risk Assessments have been completed for all sites where personnel are operating.
Pay and bonus difference between men and women: The table shows the overall mean and median gender pay gap based on hourly rates of pay and bonuses paid to men and women.
Automatisierung im Kundendienst durch den Einsatz von künstlicher IntelligenzSwiss Post Solutions
Unstrukturierte Daten strukturieren – der Anfang von Analytics und Digitalisierung; Wie mit Legacy-Umgebungen in der „neuen Welt“ umgehen?; Mit Automatisierung und APIs zur agilen IT-Infrastruktur
Succeeding with digital transformation by unlocking the potential of unstruct...Swiss Post Solutions
It is known today that unstructured data can present key challenges to the digital transformation journey and the path to automation. Companies are seeking to ensure that the agility and speed from today’s smart phones and tablets are not stopped by missing interfaces or legacy technology. A few successful companies have learned how to work with and around their legacy systems and tap into the value of unstructured data.
Pay and bonus difference between men and women: The table shows the overall mean and median gender pay gap based on hourly rates of pay and bonuses paid to men and women.
Der Ethik- und Sozialverantwortlichkeitskodex enthält grundlegende soziale und ethische Anforderungen, die den Schutz von Mitarbeitenden bei Dienstleistungen zum Ziel haben.
Dieser Verhaltenskodex beschreibt die Erwartungen an das Verhalten der Mitarbeitenden der Schweizerischen Post und ihrer Konzerngesellschaften. Erfahren Sie mehr!
This Infographic informs you about the future of outbound communications. Learn how to address the cost and impact on personal productivity of desktop correspondence with hybrid mailroom.
What learnings can the NHS take from private sector organisations, that are further along on their digital journeys? Read the article by Gary Harrod, CEO, UK & IRE Swiss Post Solutions (SPS)
Intelligent Automation - The Evolution of Automated Business ProcessesSwiss Post Solutions
This brochure provides an overview of Intelligent Automation, the use if Robotics and Artificial Intelligence, to automate and optimize end-to-end business processes.
Aiim White Paper: Document Process Outsourcing: in-house, onshore, near shore...Swiss Post Solutions
Document Process Outsourcing (DPO) has been a feature of the business landscape for nearly three decades. Initially confined to scanning operations dedicated to digitizing historical records, the field now encompasses a wide range of services potentially covering every process from capturing inbound documents, forms and invoices (electronic or paper) to outbound print and multi-channel communications, with varying degrees of process involvement in between. However, the drivers for outsourcing have always been competency, cost or convenience.
Employment PracticesRegulation and Multinational CorporationsRoopaTemkar
Employment PracticesRegulation and Multinational Corporations
Strategic decision making within MNCs constrained or determined by the implementation of laws and codes of practice and by pressure from political actors. Managers in MNCs have to make choices that are shaped by gvmt. intervention and the local economy.
Enriching engagement with ethical review processesstrikingabalance
New ethics review processes at the University of Bath. Presented at the 8th World Conference on Research Integrity by Filipa Vance, Head of Research Governance and Compliance at the University of Bath. June 2024, Athens
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Integrity in leadership builds trust by ensuring consistency between words an...Ram V Chary
Integrity in leadership builds trust by ensuring consistency between words and actions, making leaders reliable and credible. It also ensures ethical decision-making, which fosters a positive organizational culture and promotes long-term success. #RamVChary
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
W.H.Bender Quote 66 - ServPoints Sequence of Service™ should be Identified fo...
AIIM White Paper: Case Management and Smart Applications
1. AIIM Market Intelligence
Delivering the priorities and opinions of AIIM’s 80,000 community
Case Management and Smart
Process Applications
aiim.org l 301.587.8202
Industry
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