3. Objectives
• Learn what the JD of the EP manager is
• Learn what kind of servicing they should give
Mentor
• Ana Cristina Huerta Munguía
• VP OGX 2013 in León, México
• MCB IT 2014
4. What is an EP Manager?
They take care of the EP’s, providing them
servicing. Depending on the chosen
structure they can take care of the EP
from the RB to REALIZED. Also are in
charge of promoting diverse TN
opportunities, as well as finding TN’s that
may be of the interest for the specific
EP’s.
RA
MA
RE
5. An EP’s Manager job
stops when the EP finish
her/his internship
RA
PODIO and
answering EP’s
questions are
during the
whole process
MA
RE
Tasks
• Contact the EP
• Gather documents (passport, EP contract, Payment
receipt)
• Create EP form and teach how to look for internship
• PODIO*
• Change EP status: NEW AVAILABLE
• Follow up!
• Tracking of the match
• Provide TN’s and opportunities
• Make sure that the EP goes to an OPS
• Gather Documents (EP AN, TN AN)
• Gather Documents (Visa, Insurance)
• Contact TN Manager
• Follow up during internship
6. Do’s and Don’ts
Always be polite
Reply to them fast! No more
than 24 hours
Be professional
Send one offer per day
Provide important information
ON TIME
Give them tools for matching
Use international cooperation
ASK
Be patience
To ensure quality, do
not have more than 6
EP’s at the same time
