AI and automation are transforming businesses and the future of work. Machine learning and deep learning are types of artificial intelligence that can automate tasks and improve productivity. While some jobs may be automated, most activities within jobs will remain unchanged as machines will assist humans. Companies like Workday are using machine learning to enhance workflows for human capital management, financial management, and analytics. They are also working to bridge skills gaps and provide personalized recommendations to reduce friction. The future of work involves machines assisting humans where humans direct machines, as long as this is done safely, ethically, and with data security and transparency.

1. AI, Automation and Future of Work
LN Renganarayana
Director, Machine Learning

2. Workday Confidential
Workday
LN Renganarayana
Head of Data Science and ML Architecture

3. Image: https://mindmajix.com/machine-learning-vs-ai

4. What is AI?
PerceptionReasoning
Learning
Problem
solving

5. What is Machine Learning (ML)?
Machine Learning
Training
a,b y
2,3 7
4,5 13
3,3 9
8,2 18
7,6 20
ML Model
[8,9]
24.7
Examples
(input & output pairs)
New (unseen) input
predicted output
y = 2a + b + err

6. What is Deep Learning (DL)?
Credits: http://fortune.com/ai-artificial-intelligence-deep-machine-learning/
https://cdn.edureka.co/blog/wp-content/uploads/2017/05/Deep-Neural-Network-What-is-Deep-Learning-Edureka.png

7. AI and
Automation
are
transforming
businesses

8. AI ⇒ economic growth via increased productivity
Image courtesy of Minterapp, http://www.minterapp.com

9. Productivity
Transformed
workspaces
Transformed
workflows
Images: Alamy stock photo,
https://enterpriseiotinsights.com/20160810/internet-of-things/lights-out-manufacturing-tag31-tag99

10. Parts of activities
and not jobs
will be automated
Images: Alamy stock photo,
https://www.equipment-news.com/artificial-intelligence-puts-smart-smart-factory/aimain-image/
https://enterpriseiotinsights.com/20160810/internet-of-things/lights-out-manufacturing-tag31-tag99

11. Plan
Execute
Analyze
Workday Planning
Workday
Financial Management
Workday
Human Capital
Management
Workday Prism
Analytics and
Benchmarking

12. Using ML to transform workflows
Human capital
management
Financial
management
Analytics
Planning

13. Bridging the talent gap
Match skills to need

14. ML powered financial workflows
OCR
Anomaly detectionReconciliation
Recommendations

15. Reducing friction with personalized recommendations

16. Improving productivity with contextual assistance

17. Future of Work = Machines assisting Humans*
● Embrace AI + Automation for its productivity
contributions
● Design workflows and workspaces for machines
assisting humans / humans directing machines
● Embrace AI + Automation safely and
ethically
● Make data security, privacy default
● Ensure fairness and transparency
Images: https://www.raconteur.net/technology/top-8-virtual-personal-assistants
* My opinion on FoW, not Workday’s view

18. Thank You