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Impact is Key – AHPUSC19!
1 Essential Group Supporting 6 Essential Actions!
10th October 2019
Quality Improvement
Explore QI Methodologies and Relate to AHP Through Change
Karen Morrow / Abi Campbell - NHS Lanarkshire
#AHPUSC19 #AHPsday2019 #AHPsDAYSCOT
Quality Improvement
#AHPUSC19
@kazzam26
@abicampbell22 #lanphysio
Karen Morrow, NHS Lanarkshire Unscheduled Care Programme Manager
Abi Campbell, NHS Lanarkshire Physiotherapy Manager
What is Quality Improvement?
The combined and unceasing efforts of everyone—healthcare
professionals, patients and their families, researchers, payers,
planners and educators—to make the changes that will lead to
better patient outcomes (health), better system performance
(care) and better professional development (learning).
Batalden & Davidoff’07
Assurance vs Improvement
Excerpted from: ww.sgim.org/Handouts/am04/Precourses/PW08.pdf
Model for Improvement
What’s your current
take on improvement?
Where we were
ENABLERS CHALLENGERS
Resources: In-house
- Improvement Advisor
- Quality Team
- ISD rep
- QI network – ScIL / SQSF Fellows
Resources:
TURAS modules:
https://learn.nes.nhs.scot/741/quality-improvement-zone
Become a Change Agent – NHS Horisons:
https://nhshorizons.passle.net/post/102f7d4/join-the-school-for-
change-agents-2019
Scottish Improvement Foundation Skills:
https://learn.nes.nhs.scot/1918/quality-improvement-zone/learning-
programmes/scottish-improvement-foundation-skills-sifs
Institute of Healthcare Improvement:
http://www.ihi.org/resources/Pages/HowtoImprove/default.aspx
The Improvement Hub (iHub):
https://ihub.scot
Thank you!

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AHP USC event 2019: Quality Improvement

Editor's Notes

  1. Have we got things right? Is our healthcare system, or the physiotherapy service within our healthcare system working perfectly?
  2. Healthcare will not realise its full potential unless change making becomes an intrinsic part of everyone's job, every day, in all parts of the system. Improvement involves a substantial shift in our idea of the work of healthcare, a challenging task that can benefit from the use of a wide variety of tools and methods