Challenge of transforming to Digital first - fastGreg Montgomery
Entertainment media industry going through a huge transformation.
Disrupted by new technology and global startups.
Discover how to:
- How to Move to Digital First - Fast
- Identify what a lean process means for your teams
- Embrace MVP thinking and move to initiatives away from projects
- Move to a Lean build - continuous delivery pipeline
The Story of HubSpot Product Launches (Maggie Hibma) ProductCamp Boston 2014ProductCamp Boston
Every product has a story. HubSpot's story starts with founders Dharmesh Shah and Brian Halligan taking on a new kind of marketing initiative and turning it into tangible software for marketers. But that's not where HubSpot's story ends - and it continues every day through the new features and functionality we launch that affects our 10,000 paying customers, countless prospects, and a fleet of sales folks ready to sell, sell, sell. How do we handle it all? We've developed our own guide to successful product launches that we practice every day.
Come join product marketers Jeff Russo and Maggie Hibma from HubSpot for a glimpse inside how HubSpot does product launches, from setting the story with our development team all the way through tracking customer adoption and further education. We'll talk about our launch strategies, our "menu" of communication channels and what we consider a successful launch on the product marketing team. Because launching a new product isn't about announcing to the world it's arrived - it's about telling the world the story of why it should matter to them.
This document provides an overview of content marketing and how to develop an effective content marketing strategy. It defines content marketing as creating valuable and consistent content to attract a target audience and drive customer action. It lists common types of content like blogs, videos, and eBooks. It then outlines key steps to content marketing success, including setting goals and objectives, developing a content strategy tailored to the target audience, and identifying appropriate metrics to measure performance. Finally, it emphasizes the importance of quality over quantity, flexibility to try different tactics, and authentic consistency in content.
A survey found that people describe work tools using words like "productive" and "efficient", while social tools are described as "fun" and "delightful". The document argues that products should merge productivity and delight by exceeding user expectations through small wins that can engineer positive emotions. It provides examples of how status updates, notifications, and daily summaries could be enhanced with delightful touches to turn customers into evangelists for a product.
208 radical product - translating vision and strategy to execution product ...ProductCamp Boston
This document provides guidance on translating a product strategy into an execution plan. It discusses measuring the right metrics aligned to the product vision, prioritizing work, and influencing other teams. Key points covered include common issues like being obsessed with metrics without a clear strategy, and how Lean/Agile are not sufficient for creating customer-centric products alone. The document introduces the Radical Product framework for defining a vision, developing an RDCL strategy, crafting a strategic roadmap, and building an execution plan with hypotheses and activities to test progress.
126 radical product - how to create a compelling product vision and strateg...ProductCamp Boston
This document provides guidance on developing an effective product vision and strategy. It discusses key elements of a good vision such as focusing on customer problems and envisioning a concrete solution. An example vision for a wine education platform is provided. The document also introduces the RDCL strategy canvas for defining capabilities, design, pain points and logistics. Risks are assessed using a sustainability statement template. The overall message is that product strategy requires balancing aspirational vision with practical execution to create customer-centric products.
Three core lessons I learned in Product Management after coming from HR and Operations background. Presented during the first Product PH Meetup.
This is a very basic deck on Product Management meant to just give people a glimpse on what I believe are the important things in succeeding in Product.
For other articles I wrote: https://medium.com/all-things-digital
For Product Philippines: https://www.facebook.com/groups/ProductPH
Challenge of transforming to Digital first - fastGreg Montgomery
Entertainment media industry going through a huge transformation.
Disrupted by new technology and global startups.
Discover how to:
- How to Move to Digital First - Fast
- Identify what a lean process means for your teams
- Embrace MVP thinking and move to initiatives away from projects
- Move to a Lean build - continuous delivery pipeline
The Story of HubSpot Product Launches (Maggie Hibma) ProductCamp Boston 2014ProductCamp Boston
Every product has a story. HubSpot's story starts with founders Dharmesh Shah and Brian Halligan taking on a new kind of marketing initiative and turning it into tangible software for marketers. But that's not where HubSpot's story ends - and it continues every day through the new features and functionality we launch that affects our 10,000 paying customers, countless prospects, and a fleet of sales folks ready to sell, sell, sell. How do we handle it all? We've developed our own guide to successful product launches that we practice every day.
Come join product marketers Jeff Russo and Maggie Hibma from HubSpot for a glimpse inside how HubSpot does product launches, from setting the story with our development team all the way through tracking customer adoption and further education. We'll talk about our launch strategies, our "menu" of communication channels and what we consider a successful launch on the product marketing team. Because launching a new product isn't about announcing to the world it's arrived - it's about telling the world the story of why it should matter to them.
This document provides an overview of content marketing and how to develop an effective content marketing strategy. It defines content marketing as creating valuable and consistent content to attract a target audience and drive customer action. It lists common types of content like blogs, videos, and eBooks. It then outlines key steps to content marketing success, including setting goals and objectives, developing a content strategy tailored to the target audience, and identifying appropriate metrics to measure performance. Finally, it emphasizes the importance of quality over quantity, flexibility to try different tactics, and authentic consistency in content.
A survey found that people describe work tools using words like "productive" and "efficient", while social tools are described as "fun" and "delightful". The document argues that products should merge productivity and delight by exceeding user expectations through small wins that can engineer positive emotions. It provides examples of how status updates, notifications, and daily summaries could be enhanced with delightful touches to turn customers into evangelists for a product.
208 radical product - translating vision and strategy to execution product ...ProductCamp Boston
This document provides guidance on translating a product strategy into an execution plan. It discusses measuring the right metrics aligned to the product vision, prioritizing work, and influencing other teams. Key points covered include common issues like being obsessed with metrics without a clear strategy, and how Lean/Agile are not sufficient for creating customer-centric products alone. The document introduces the Radical Product framework for defining a vision, developing an RDCL strategy, crafting a strategic roadmap, and building an execution plan with hypotheses and activities to test progress.
126 radical product - how to create a compelling product vision and strateg...ProductCamp Boston
This document provides guidance on developing an effective product vision and strategy. It discusses key elements of a good vision such as focusing on customer problems and envisioning a concrete solution. An example vision for a wine education platform is provided. The document also introduces the RDCL strategy canvas for defining capabilities, design, pain points and logistics. Risks are assessed using a sustainability statement template. The overall message is that product strategy requires balancing aspirational vision with practical execution to create customer-centric products.
Three core lessons I learned in Product Management after coming from HR and Operations background. Presented during the first Product PH Meetup.
This is a very basic deck on Product Management meant to just give people a glimpse on what I believe are the important things in succeeding in Product.
For other articles I wrote: https://medium.com/all-things-digital
For Product Philippines: https://www.facebook.com/groups/ProductPH
Towards an Agile Authoring methodology: Learning from Lean (AgileTheDocs Conf...Ellis Pratt
This document discusses applying Lean principles to technical writing in an Agile environment. It defines key Lean concepts like waste and value and identifies common types of waste in content production, such as unnecessary formatting, long review cycles, and content that is not useful to users. The document advocates treating documentation as code by using the same tools as developers and publishing content incrementally. Overall, it argues that Lean can help technical communicators optimize their processes and content in Agile by identifying and eliminating waste.
Devoxx London 2017 - Rethinking Services With Stateful StreamsBen Stopford
Microservices are one of those polarising concepts that technologists either love or hate. Splitting applications into autonomous units clearly has advantages, but larger service-based systems tend to struggle as the interactions between the services grow.
At the core of this sits a dichotomy: Data systems are designed to make data as accessible as possible. Services, on the other hand, actively encapsulate. These two forces inevitably compete in the architectures we build. By understanding this dichotomy we can better reason about how services should be sewn together. We strike a balance between the ability to adapt quickly and the loose coupling we need to retain autonomy, long term.
In this talk we'll examine how Stateful Stream Processing can be used to build Event Driven Services, using a distributed log like Apache Kafka. In doing so this Data-Dichotomy is balanced with an architecture that exhibits demonstrably better scaling properties, be it increased complexity, team size, data volume or velocity.
#hacksummit 2016 - event-driven microservices – Events on the outside, on the...Chris Richardson
This is my presentation from #hacksummit 2016
This presentation looks at the importance of events and the role that they play in applications. We describe how events are a key application integration mechanism and how they are used by applications to communicate with the outside world. You will learn how the microservices inside a system can use events to maintain data consistency. We discuss how easy it is to implement both of these mechanisms by developing your core business logic using an event-centric approach known as event sourcing.
Microservices are an essential enabler of agility but developing and deploying them is a challenge. In order for microservices to be loosely coupled,each service must have its own datastore. This makes it difficult to maintain data consistency across services.
Deploying microservices is also a complex problem since an application typically consists of 10s or 100s of services, written in a variety of languages and frameworks. In this presentation, you will learn how to solve these problems by using an event-driven architecture to maintain data consistency and by using Docker to simplify deployment.
Microservices pattern language (microxchg microxchg2016)Chris Richardson
My talk from http://microxchg.io/2016/index.html.
Here is the video - https://www.youtube.com/watch?v=1mcVQhbkA2U
When architecting an enterprise Java application, you need to choose between the traditional monolithic architecture consisting of a single large WAR file, or the more fashionable microservices architecture consisting of many smaller services. But rather than blindly picking the familiar or the fashionable, it’s important to remember what Fred Books said almost 30 years ago: there are no silver bullets in software. Every architectural decision has both benefits and drawbacks. Whether the benefits of one approach outweigh the drawbacks greatly depends upon the context of your particular project. Moreover, even if you adopt the microservices architecture, you must still make numerous other design decisions, each with their own trade-offs.
A software pattern is an ideal way of describing a solution to a problem in a given context along with its tradeoffs. In this presentation, we describe a pattern language for microservices. You will learn about patterns that will help you decide when and how to use microservices vs. a monolithic architecture. We will also describe patterns that solve various problems in a microservice architecture including inter-service communication, service registration and service discovery.
Developing microservices with aggregates (SpringOne platform, #s1p)Chris Richardson
The Domain Model pattern is a great way to develop complex business logic. Unfortunately, a typical domain model is a tangled, birds nest of classes. It can’t be decomposed into microservices. Moreover, business logic often relies on ACID transactions to maintain consistency.
Fortunately, there is a solution to this problem: aggregates. An aggregate is an often overlooked modeling concept from the must read book Domain Driven Design. In this talk you will learn how aggregates enable you to develop business logic for the modern world of microservices and NoSQL. We will describe how to use aggregates to design modular business logic that can be partitioned into microservices. You will learn how aggregates enable you to use eventual consistency instead of ACID. We will describe the design of a microservice that is built using aggregates, and Spring Cloud.
Handling Eventual Consistency in JVM Microservices with Event Sourcing (javao...Chris Richardson
This is the talk that the Kenny Bastani and I gave at JavaOne 2016.
When you’re building JVM applications in a microservice architecture, managing state becomes a distributed systems problem. Instead of being able to manage state as transactions inside the boundaries of a single monolithic application, a microservice must be able to manage consistency by using transactions that are distributed across a network of many different applications and databases. This session explores the problems of data consistency and high availability in JVM-based microservices and how to use event sourcing to solve these problems.
The value of brand in attracting and retaining talent. Brand on the inside, B...CharityComms
Steve Kelly, chief human resources and leadership officer, Avanade
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Ascesis playbook - everything you want to know about AscesisAscesis
Ascesis Media is a digital marketing agency that offers services such as website development, graphic design, digital marketing, and video production. They use an agile, objective-based development process focused on continuous feedback and iteration. Clients are involved throughout the process and work closely with Ascesis' team to achieve their goals in a flexible manner. Ascesis aims to form partnerships with clients and help them succeed through innovative digital strategies.
The document discusses new challenges for interface design as devices converge touch and traditional interfaces. With devices like Microsoft Surface that can be used for both touch and traditional input, interfaces need to be optimized for both. Responsive design alone does not address differences in user behavior and ergonomics between touch and traditional interfaces. Navigations work better placed at the bottom for touch. The best approach is to focus on the most significant devices for one's audience currently and in the future, and be transparent about limitations on less common devices.
Perspectives 2013 is a collection of Reactive's viewpoints from our offices around the world. Download the PDF version from http://www.reactive.com/perspectives-2013.html
The authors live and work in New York, London, Melbourne, Sydney and Auckland.
Webnisation is a Web design and Software development company. We also have a team of expert digital marketers. We make websites, design logo and apply strategies to promote your business on the Internet.
Introducing: The Lab Notebook - A tool for managing a LEAN UX process jcasanave
This document introduces the UX Lab Notebook as a hypothesis-driven approach to delivering value to customers faster. It discusses defining problems from the customer perspective, generating hypotheses for solutions, designing experiments to test hypotheses, and determining how to measure the success of experiments. The goal is to learn quickly from small experiments what works for customers rather than completing large projects without verifying customer value. Metrics like completion rates, error rates, and customer confidence are proposed as ways to evaluate experiments.
Planning Your Conversion Optimisation for 2017 PRWD
Planned your CRO strategy for 2017 yet?
In this presentation Paul Rouke (CEO and Founder, PRWD) and Sushant Sharma (Marketing Manager, VWO) share what are the essential elements for successful CRO and business growth in the new year.
This document summarizes an outline for a presentation on outcome-based product roadmaps. The presentation discusses how focusing on outcomes rather than outputs can help product teams achieve their goals. It recommends defining a product vision, goals, opportunities, and desired outcomes to guide strategy, discovery, and delivery. The presentation also provides tips for adapting legacy roadmaps to this outcome-focused approach and taking an outcome-driven mindset when planning roadmap releases.
Communication is difficult due to differing perspectives between people and complexity in the modern information environment. Content strategy considers audience needs, business goals, content structure and operations, and governance to create an effective strategy. Creek Content provides custom content strategy solutions by understanding audiences and business objectives to help organizations effectively navigate the chaotic information landscape.
This book is a practical guide or playbook for startups and entrepreneurs to integrate Design Thinking into their psyche to get them on a fast track to deliver solutions that matter as opposed to solutions that customers want. This book ditches the mind-set of make and sell and coaxes leaders to adopt a more agile way of user journey based exploration. At the end, we end up with an approach that is repeatable, scalable, ROI driven and more importantly puts customers at the center.
Why You Should Consider a Virtual Outsourced Agency for Your Marketing Needs_...Snigdha488394
See many of Webtage’s outsourced web technologies & marketing success stories here. Read our testimonials, see the awards we have won, and see the industries we service.
Our digital build & market experience spans multiple industries, but our strongest strengths are B2B/technology, education, healthcare, and professional services. Our clients achieve sustained visibility because we conduct online campaigns the solid way. We are here to build a relationship with your business and work with you as your creative, marketing & technology partner.
Best Digital Marketing Agency in Chicago
Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...Spredfast
This document discusses the evolution of customer care from traditional methods to social media and messaging platforms. It describes how Stitch Fix uses a combination of human agents and automation through bots to provide personalized customer service across multiple channels. By automating common tasks through bots and having agents handle complex issues, Stitch Fix aims to provide a unified customer experience while freeing up agents' time. The document advocates a hybrid model of automation and human relationships to deliver effective social customer care.
Mills - Use Case Battle Scars: How We Created, Refined and Reduced Our Use CasesLavaCon
This document describes the evolution of use cases for an online content production platform from 2012-2017. It started with 22 use cases that were reduced to 5 by focusing on tasks, goals and content types. Personas were developed to represent key customer roles. Problems emerged from a lack of customer data and focus. The approach was refined using Jobs To Be Done theory to center on the key purposes customers seek to fulfill. This led to aligning the marketing, content and strategy around the core value propositions.
Towards an Agile Authoring methodology: Learning from Lean (AgileTheDocs Conf...Ellis Pratt
This document discusses applying Lean principles to technical writing in an Agile environment. It defines key Lean concepts like waste and value and identifies common types of waste in content production, such as unnecessary formatting, long review cycles, and content that is not useful to users. The document advocates treating documentation as code by using the same tools as developers and publishing content incrementally. Overall, it argues that Lean can help technical communicators optimize their processes and content in Agile by identifying and eliminating waste.
Devoxx London 2017 - Rethinking Services With Stateful StreamsBen Stopford
Microservices are one of those polarising concepts that technologists either love or hate. Splitting applications into autonomous units clearly has advantages, but larger service-based systems tend to struggle as the interactions between the services grow.
At the core of this sits a dichotomy: Data systems are designed to make data as accessible as possible. Services, on the other hand, actively encapsulate. These two forces inevitably compete in the architectures we build. By understanding this dichotomy we can better reason about how services should be sewn together. We strike a balance between the ability to adapt quickly and the loose coupling we need to retain autonomy, long term.
In this talk we'll examine how Stateful Stream Processing can be used to build Event Driven Services, using a distributed log like Apache Kafka. In doing so this Data-Dichotomy is balanced with an architecture that exhibits demonstrably better scaling properties, be it increased complexity, team size, data volume or velocity.
#hacksummit 2016 - event-driven microservices – Events on the outside, on the...Chris Richardson
This is my presentation from #hacksummit 2016
This presentation looks at the importance of events and the role that they play in applications. We describe how events are a key application integration mechanism and how they are used by applications to communicate with the outside world. You will learn how the microservices inside a system can use events to maintain data consistency. We discuss how easy it is to implement both of these mechanisms by developing your core business logic using an event-centric approach known as event sourcing.
Microservices are an essential enabler of agility but developing and deploying them is a challenge. In order for microservices to be loosely coupled,each service must have its own datastore. This makes it difficult to maintain data consistency across services.
Deploying microservices is also a complex problem since an application typically consists of 10s or 100s of services, written in a variety of languages and frameworks. In this presentation, you will learn how to solve these problems by using an event-driven architecture to maintain data consistency and by using Docker to simplify deployment.
Microservices pattern language (microxchg microxchg2016)Chris Richardson
My talk from http://microxchg.io/2016/index.html.
Here is the video - https://www.youtube.com/watch?v=1mcVQhbkA2U
When architecting an enterprise Java application, you need to choose between the traditional monolithic architecture consisting of a single large WAR file, or the more fashionable microservices architecture consisting of many smaller services. But rather than blindly picking the familiar or the fashionable, it’s important to remember what Fred Books said almost 30 years ago: there are no silver bullets in software. Every architectural decision has both benefits and drawbacks. Whether the benefits of one approach outweigh the drawbacks greatly depends upon the context of your particular project. Moreover, even if you adopt the microservices architecture, you must still make numerous other design decisions, each with their own trade-offs.
A software pattern is an ideal way of describing a solution to a problem in a given context along with its tradeoffs. In this presentation, we describe a pattern language for microservices. You will learn about patterns that will help you decide when and how to use microservices vs. a monolithic architecture. We will also describe patterns that solve various problems in a microservice architecture including inter-service communication, service registration and service discovery.
Developing microservices with aggregates (SpringOne platform, #s1p)Chris Richardson
The Domain Model pattern is a great way to develop complex business logic. Unfortunately, a typical domain model is a tangled, birds nest of classes. It can’t be decomposed into microservices. Moreover, business logic often relies on ACID transactions to maintain consistency.
Fortunately, there is a solution to this problem: aggregates. An aggregate is an often overlooked modeling concept from the must read book Domain Driven Design. In this talk you will learn how aggregates enable you to develop business logic for the modern world of microservices and NoSQL. We will describe how to use aggregates to design modular business logic that can be partitioned into microservices. You will learn how aggregates enable you to use eventual consistency instead of ACID. We will describe the design of a microservice that is built using aggregates, and Spring Cloud.
Handling Eventual Consistency in JVM Microservices with Event Sourcing (javao...Chris Richardson
This is the talk that the Kenny Bastani and I gave at JavaOne 2016.
When you’re building JVM applications in a microservice architecture, managing state becomes a distributed systems problem. Instead of being able to manage state as transactions inside the boundaries of a single monolithic application, a microservice must be able to manage consistency by using transactions that are distributed across a network of many different applications and databases. This session explores the problems of data consistency and high availability in JVM-based microservices and how to use event sourcing to solve these problems.
The value of brand in attracting and retaining talent. Brand on the inside, B...CharityComms
Steve Kelly, chief human resources and leadership officer, Avanade
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Ascesis playbook - everything you want to know about AscesisAscesis
Ascesis Media is a digital marketing agency that offers services such as website development, graphic design, digital marketing, and video production. They use an agile, objective-based development process focused on continuous feedback and iteration. Clients are involved throughout the process and work closely with Ascesis' team to achieve their goals in a flexible manner. Ascesis aims to form partnerships with clients and help them succeed through innovative digital strategies.
The document discusses new challenges for interface design as devices converge touch and traditional interfaces. With devices like Microsoft Surface that can be used for both touch and traditional input, interfaces need to be optimized for both. Responsive design alone does not address differences in user behavior and ergonomics between touch and traditional interfaces. Navigations work better placed at the bottom for touch. The best approach is to focus on the most significant devices for one's audience currently and in the future, and be transparent about limitations on less common devices.
Perspectives 2013 is a collection of Reactive's viewpoints from our offices around the world. Download the PDF version from http://www.reactive.com/perspectives-2013.html
The authors live and work in New York, London, Melbourne, Sydney and Auckland.
Webnisation is a Web design and Software development company. We also have a team of expert digital marketers. We make websites, design logo and apply strategies to promote your business on the Internet.
Introducing: The Lab Notebook - A tool for managing a LEAN UX process jcasanave
This document introduces the UX Lab Notebook as a hypothesis-driven approach to delivering value to customers faster. It discusses defining problems from the customer perspective, generating hypotheses for solutions, designing experiments to test hypotheses, and determining how to measure the success of experiments. The goal is to learn quickly from small experiments what works for customers rather than completing large projects without verifying customer value. Metrics like completion rates, error rates, and customer confidence are proposed as ways to evaluate experiments.
Planning Your Conversion Optimisation for 2017 PRWD
Planned your CRO strategy for 2017 yet?
In this presentation Paul Rouke (CEO and Founder, PRWD) and Sushant Sharma (Marketing Manager, VWO) share what are the essential elements for successful CRO and business growth in the new year.
This document summarizes an outline for a presentation on outcome-based product roadmaps. The presentation discusses how focusing on outcomes rather than outputs can help product teams achieve their goals. It recommends defining a product vision, goals, opportunities, and desired outcomes to guide strategy, discovery, and delivery. The presentation also provides tips for adapting legacy roadmaps to this outcome-focused approach and taking an outcome-driven mindset when planning roadmap releases.
Communication is difficult due to differing perspectives between people and complexity in the modern information environment. Content strategy considers audience needs, business goals, content structure and operations, and governance to create an effective strategy. Creek Content provides custom content strategy solutions by understanding audiences and business objectives to help organizations effectively navigate the chaotic information landscape.
This book is a practical guide or playbook for startups and entrepreneurs to integrate Design Thinking into their psyche to get them on a fast track to deliver solutions that matter as opposed to solutions that customers want. This book ditches the mind-set of make and sell and coaxes leaders to adopt a more agile way of user journey based exploration. At the end, we end up with an approach that is repeatable, scalable, ROI driven and more importantly puts customers at the center.
Why You Should Consider a Virtual Outsourced Agency for Your Marketing Needs_...Snigdha488394
See many of Webtage’s outsourced web technologies & marketing success stories here. Read our testimonials, see the awards we have won, and see the industries we service.
Our digital build & market experience spans multiple industries, but our strongest strengths are B2B/technology, education, healthcare, and professional services. Our clients achieve sustained visibility because we conduct online campaigns the solid way. We are here to build a relationship with your business and work with you as your creative, marketing & technology partner.
Best Digital Marketing Agency in Chicago
Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...Spredfast
This document discusses the evolution of customer care from traditional methods to social media and messaging platforms. It describes how Stitch Fix uses a combination of human agents and automation through bots to provide personalized customer service across multiple channels. By automating common tasks through bots and having agents handle complex issues, Stitch Fix aims to provide a unified customer experience while freeing up agents' time. The document advocates a hybrid model of automation and human relationships to deliver effective social customer care.
Mills - Use Case Battle Scars: How We Created, Refined and Reduced Our Use CasesLavaCon
This document describes the evolution of use cases for an online content production platform from 2012-2017. It started with 22 use cases that were reduced to 5 by focusing on tasks, goals and content types. Personas were developed to represent key customer roles. Problems emerged from a lack of customer data and focus. The approach was refined using Jobs To Be Done theory to center on the key purposes customers seek to fulfill. This led to aligning the marketing, content and strategy around the core value propositions.
Habit5 is a market research and marketing consulting firm that helps clients achieve an outstanding understanding of their customers and markets through qualitative and quantitative research. They work with a variety of clients from large national brands to local organizations to define brands, develop new products and services, reach new customer segments, and improve the customer experience.
Developing a World Class Customer Success Organization Gainsight
Is your company adopting customer success but doesn’t know where in the organization it fits? Should customer success live under sales, marketing or product? How should you account for customer success? Watch Lincoln Murphy, Customer Success Evangelist, as he deep dives into issues such as:
The common mistakes when starting out (and how to avoid them)
How logical customer segmentation is key to effective coverage levels
Why the ideal characteristics of CSMs vary across customer segments (and how to plan for that)
And much more...
In Lincoln’s previous webinar, “Developing the Ultimate Customer Success Strategy” he discussed the value of implementing customer success at your company and why minimizing your attrition rate through customer success is imperative to any modern business. This is the next evolution of the discussion, taking the theory into practice.
Soms Consulting- Presentation on Case Studiessoms_2013
- Click2Resume needed a resume writing portal created within 6 months. The team broke the project into smaller problems and created an interface for users to access resume services and an admin panel to manage orders. The full website was delivered on time.
- For GoPaktor, the team created a social networking app within 45 days that allows users in Singapore to discover who likes them and potentially find partners locally through the app's dating features.
- Magic Moments vodka hired the team to promote the brand on Facebook through posts, ads, contests and more. The brand's Facebook likes grew from 300 to over 300,000 and active members increased by 20%.
Kindly go through the Brand Consultancy Presentation. It takes you through our entire portfolio which includes brand consultancy, research and design.
It also has some Case-Studies for some projects handled by us.
What’s gone wrong with Content Marketing?
Remember when everyone was excited by content marketing? It feels like such a long time ago. We were young. We were naïve. We had better hair.
That’s not to say everyone’s stopped content marketing. In fact, there’s more of it than ever before. The problem is: while lots of people are doing it, not many are doing it well.
Are you?
In this presentation, we will cover topics such as:
• Discovering the seven deadly sins of content marketing
• Learn how to avoid them
Similar to AgileTheDocs_2016London_Stella Crowhurst Jamie Measures Worldpay (20)
Monitoring and Managing Anomaly Detection on OpenShift.pdfTosin Akinosho
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
- Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices.
4. Deployment Using ArgoCD for Edge Devices
- Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD.
5. Introduction to Apache Kafka and S3
- Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions.
6. Viewing Kafka Messages in the Data Lake
- Learn how to view and analyze Kafka messages stored in a data lake for better insights.
7. What is Prometheus?
- Get to know Prometheus, an open-source monitoring and alerting toolkit, and its application in monitoring edge devices.
8. Monitoring Application Metrics with Prometheus
- Detailed instructions on setting up Prometheus to monitor the performance and health of your anomaly detection system.
9. What is Camel K?
- Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes.
10. Configuring Camel K Integrations for Data Pipelines
- Learn how to configure Camel K for seamless data pipeline integrations in your anomaly detection workflow.
11. What is a Jupyter Notebook?
- Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text.
12. Jupyter Notebooks with Code Examples
- Hands-on examples and code snippets in Jupyter Notebooks to help you implement and test anomaly detection models.
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
Salesforce Integration for Bonterra Impact Management (fka Social Solutions A...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on integration of Salesforce with Bonterra Impact Management.
Interested in deploying an integration with Salesforce for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
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Building Production Ready Search Pipelines with Spark and MilvusZilliz
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In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
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* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
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HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away