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“Training is a hole in the organization into which we
Pour money ...”
Production Supervisor
largest US manufacturer

Follow Me!
Jerome Peloquin
Organizational Psychologist
717 Lawrence Street, NE
Washington, DC 20017
1+410-227-0498
Email: jpel@fastmail.fm
•
•
•
•

Cuts Training Time
Improves Performance
Reduces Costs
Improves Profits
Cost Factors
Analysis and Development
•Course Design
•Material
• Development
Delivery
•Instructor Time
•Materials
•Administration
Trainees
•Wages
•Benefits
•Overhead

(depending upon numbers
Trained ...could be millions)

Cuts Training Time and
Eliminates Costly Mistakes
Human Capital
Average Exemplar

Human Capital
AverageNew Average
Greatly Improved
Productivity

Economic
Gain
Procedures

Task
Duty

Du

Decision
Logic
Note: Drop Shadow boxes like this:
Are multi-step procedures and can
Be found here.
1.
2.
3.
4.
5.

Teach The Concept
Teach Critical Tasks
Teach Job Aid Use
Provide Task Practice
Certify
Start

At the block diagram level

Teach
Concept

A

To Eliminate Rote Memorization

Teach
Job Aid

Tasks
Critical
?

No

One Pass
Review

Yes

Train To
Recall

Task
Practice
(Simulation)

Task
Certify
?

The traditional ISD model is used to create
instructional objectives and single concept
training. adults need only minimal models and
can easily extrapolate. Concepts are taught at
the block diagram level.

Drill and Practice to Mastery

Prompted and Unprompted Practice

No Observation of Performance

END

Copyrihgt 2013 Jerome J. Peloquin

B

C

Job Aid – A graphic
reference tool used
during training and on
the job to assure
accuracy of
performance

A simple one pass review through the
materials is sufficient since the job aid is
available for on the job performance
reference

Full drill and practice with is necessary
since tasks will be performed immediately
These tasks require rote memorization and
Must be fully trained to recall
As they will have significant value to the
company.

Once in short term memory, tasks must
be practiced until fully integrated and can
Be performed accurately and quickly
Without reference to job aid if necessary.
computer simulation is often used here.

The Performer is observed by a trained
Evaluator. The criteria for success is 100%
It is a two step certification. The learner
is certified at the end of training and on
the by their immediate supervisor.
The Job Aid reduces the need for rote memorization and
allows people to apply the thought processes of the expert
• Reduce cost and improve productivity
• Institutionalize best practices.
Duty

Job

Decision
Logic

Task

•
•
•
•
•

Job
Duty
Task
Procedure
Decision Logic
Procedure
Th

Job Aid

The Shift Management System
•
•
•
•
•
•
•
•
•
•

No Cross Referencing
Cross Train Eveyone
All info in Single Frame
30 sec Time to Task
Easy Transfer to Tablet
Graphic Carries Message
Few Words
Use During Training
Replaces ‘Manuals’
Task Certify Everyone
Jerome Peloquin
Organizational Psychologist
717 Lawrence Street, NE
Washington, DC 20017
1+ 410-227-0498
Email: jpel@fastmail.fm

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Agile training model - Enterprise Wide Task Training Mastery

  • 1. “Training is a hole in the organization into which we Pour money ...” Production Supervisor largest US manufacturer Follow Me! Jerome Peloquin Organizational Psychologist 717 Lawrence Street, NE Washington, DC 20017 1+410-227-0498 Email: jpel@fastmail.fm
  • 2. • • • • Cuts Training Time Improves Performance Reduces Costs Improves Profits
  • 3. Cost Factors Analysis and Development •Course Design •Material • Development Delivery •Instructor Time •Materials •Administration Trainees •Wages •Benefits •Overhead (depending upon numbers Trained ...could be millions) Cuts Training Time and Eliminates Costly Mistakes
  • 4. Human Capital Average Exemplar Human Capital AverageNew Average Greatly Improved Productivity Economic Gain
  • 5.
  • 6. Procedures Task Duty Du Decision Logic Note: Drop Shadow boxes like this: Are multi-step procedures and can Be found here.
  • 7. 1. 2. 3. 4. 5. Teach The Concept Teach Critical Tasks Teach Job Aid Use Provide Task Practice Certify
  • 8. Start At the block diagram level Teach Concept A To Eliminate Rote Memorization Teach Job Aid Tasks Critical ? No One Pass Review Yes Train To Recall Task Practice (Simulation) Task Certify ? The traditional ISD model is used to create instructional objectives and single concept training. adults need only minimal models and can easily extrapolate. Concepts are taught at the block diagram level. Drill and Practice to Mastery Prompted and Unprompted Practice No Observation of Performance END Copyrihgt 2013 Jerome J. Peloquin B C Job Aid – A graphic reference tool used during training and on the job to assure accuracy of performance A simple one pass review through the materials is sufficient since the job aid is available for on the job performance reference Full drill and practice with is necessary since tasks will be performed immediately These tasks require rote memorization and Must be fully trained to recall As they will have significant value to the company. Once in short term memory, tasks must be practiced until fully integrated and can Be performed accurately and quickly Without reference to job aid if necessary. computer simulation is often used here. The Performer is observed by a trained Evaluator. The criteria for success is 100% It is a two step certification. The learner is certified at the end of training and on the by their immediate supervisor.
  • 9. The Job Aid reduces the need for rote memorization and allows people to apply the thought processes of the expert • Reduce cost and improve productivity • Institutionalize best practices. Duty Job Decision Logic Task • • • • • Job Duty Task Procedure Decision Logic Procedure
  • 10. Th Job Aid The Shift Management System
  • 11. • • • • • • • • • • No Cross Referencing Cross Train Eveyone All info in Single Frame 30 sec Time to Task Easy Transfer to Tablet Graphic Carries Message Few Words Use During Training Replaces ‘Manuals’ Task Certify Everyone
  • 12. Jerome Peloquin Organizational Psychologist 717 Lawrence Street, NE Washington, DC 20017 1+ 410-227-0498 Email: jpel@fastmail.fm

Editor's Notes

  1. ----- Meeting Notes (12/13/13 17:44) -----