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Enterprise Agile
Agile Project Planning – Seizing the Business Opportunity
January 2012
Introducing Troy and Cohesion


  About Troy                                        About Cohesion
  •   Owns development and delivery of              •   Consulting company with over a decade
      Cohesion's Agile Services                         of experience
  •   More than 17 years of IT experience           •   Advisory & Delivery Services support
      spanning several industries and roles             both agile and traditional project
                                                        approaches
  •   Over 4 years of experience focused on
      agile/iterative project delivery where        •   Focus on PM, BA, Microsoft
      "one size doesn't fit all                         Technologies, .NET, Java, QA
  •   Notable success involves introducing          •   Proven agile framework which can be
      agile at Fidelity Investments, resulting in       tailored for your organization
      improved customer satisfaction, cost
      avoidance, higher employee                    •   Offices in Cincinnati, Dayton,
      satisfaction, and establishing a true             Columbus, and Charlotte
      team culture




COHESION.com                                                                             877.774.3001
Contents




                             Value of
                              Agile




               Traditional
                  Agile
                  Focus


                                    Seizing the
                                     Business
                                    Opportunity




COHESION.com                                      877.774.3001
Delivering Business Need




                              Repeatable


                              On time &
                             within budget

                           Deliver project to
                            meet business
                               objectives




COHESION.com                                    877.774.3001
Lost Opportunity

  Many of us are familiar with the traditional development approach.
              Opportunity
   Business
               Identified




                                            Lost Opportunity / Cost               Realized Value
                            Plan & Define




                                                                       Deploy
                                            Design



                                                        Build
   IT




                                                                Test
                                                                                No value is realized
                                                                                   until the end




                                                     3 Months


COHESION.com                                                                                  877.774.3001
Seizing the Opportunity

  An Agile Approach delivers value to the business on an iteration basis with regular feedback
  loops. It also includes mechanisms to change and adjust as the project proceeds.
               Opportunity
    Business
                Identified




                                                 Value


                                                                 Value


                                                                                 Value


                                                                                                 Value


                                                                                                                 Value
                                                                                                                                      Total
                                 Cost




                                                                                                                             Realized Business Value




                             Plan & Define   Plan & Define   Plan & Define   Plan & Define   Plan & Define   Plan & Define
                                                                                                                             In the first few iterations of this
                                Design          Design          Design          Design          Design          Design       model, “value” may be defined as
                                                                                                                             feedback, consensus and
    IT




                                 Build           Build           Build           Build           Build           Build       direction. In later iterations it may
                                                                                                                             map to dollars.
                                 Test            Test            Test            Test            Test            Test


                                Deploy          Deploy          Deploy          Deploy          Deploy          Deploy



                             2 Weeks Weeks Weeks Weeks Weeks Weeks
                                   2     2     2     2     2
                                                                   3 Months
COHESION.com                                                                                                                                          877.774.3001
Proven Approach – Life of a Feature




                       Planning &
                        Visioning




    Seizing the Business Opportunity. Providing
    timely information to support accelerating the
    project approval process
                                       How agile is your
                                     Planning & Visioning
                                        process today?
COHESION.com                                                877.774.3001
Elements for an Approved Project
                                   Iteration
                                   • Period of time that
                                     delivers a value-add,
                                     inspectable deliverable

                                   Release
                                   • Collection of iterations
                                     towards delivering the
                                     solution

                                   Project
                                   • Collection of releases
                                     to meet a desired
                                     objective or goal


                                                                When
                                              What                        Who


                                                                Project     How
                                        Why                     Request     Much

COHESION.com                                                               877.774.3001
The Idea

          Inputs

          Features   You are the product owner with a roadmap that you hope can be delivered
                     by end of year. Use simple tool that everyone has access and familiarity.
                     This Microsoft Excel spreadsheet is created.
          Funding
           Source
                     Features – Rocks requested to be delivered
                     Funding source – Track what departments will provide funding
          Priority   Priority – Attack order
Roadmap




                     Estimate – T-shirt size from analyst, dev, and QA. Add a confidence level
                        factor for variability to provide estimate range

          Estimate




COHESION.com                                                                             877.774.3001
T-shirt Sizing




                 The estimation pace is aided by using size
                 models, not individual estimates. Precision
                 is not key at this point.
Roadmap




COHESION.com                                                   877.774.3001
Sizing a Story
                 T-shirt Sizing
                 • Uses actual hours. People think in hours
                 • Definitive #, not relative
                 • PRO: Quick understanding, easy translation to $$ cost
                 • CON: Backlog grooming might require adjusting
                   estimate

                 • XS   16 hours / sub week
                 • S    24 hours / one week
                 • M    48 hours / two weeks
                 • L    72 hours / four weeks


                             Points
                             • More abstract. Does not necessarily equate to hours
                             • PRO: Relative to each other, granularity
                             • CON: Harder translation to $$

                             • 1 = Less then 4 hours
                             • 2 = More then ½ a day but less then a day
                             • 4 = About a day
                             • 8 = More then a day but less then 2
                             • 16 = About half a week
                             • 32 = About a week


COHESION.com                                                                877.774.3001
Velocity Calculated
 Cohesion measures velocity in ideal hours and ideal days. Ideal hours are defined as one hour
 of uninterrupted work. 60 minutes of heads down, undisturbed work that ends in an artifact.
 The artifact is the output. A meeting to discuss an artifact does not yield an artifact and is
 therefore effort.




                                                       Necessary


         Meeting to                          Automated
                                 Design                            Coding to             Build and
           review                             Test for                                                 User Review
                               discussion                        requirement              Deploy
        requirement                         requirement
                                             This is what is estimated and inspected in Ideal Hours.

                      Effort                                        Output                               Effort




COHESION.com                                                                                                         877.774.3001
Supporting Business Case

                  Add
                 Inputs


                   Target
                  release
Business Case




                Specialized
                   skills




                Business case intends to request funding for a specific set of features. This set of features is likely
                to span multiple releases. Therefore, need to align features to specific releases.




COHESION.com                                                                                                877.774.3001
Supporting Project Request

                                  Add
                                 Inputs
Driving to Approved Project




                                    Role
                                allocations


                                Decompose
                                large items




                              The business case has been approved. Now it’s time to establish the project request to christen
                              delivery of a set of features across multiple releases. Confidence levels should be 50% or better
                              which requires decomposing Large items.

                              The continuous flow model provides a skeleton to review offered vs optimal staffing levels –
                              minimal lag, slack. It also validates the target release wish.


COHESION.com                                                                                                             877.774.3001
Balancing Continuous Flow
Driving to Approved Project




                              The team has re-estimated the features to acceptable levels, minimally
                              no Large items. Does the staffing support delivery flow? Need to inspect
                              that proposed staffing can deliver on the requested targets.

                              1.   ½ BA doesn’t feed 2 Developers enough. Ditto QA for 6 of 8 months.
                                   In addition, 53 days (24% of features) won’t be delivered until next
                                   year
                              2.   Increase to 1 BA still doesn’t feed 2 Developers enough. Needed to
                                   add ½ QA to maintain flow
                              3.   Reduce Dev by ½ FTE produces continuous flow. This is a model, not
                                   trying to be perfect. Highlights more decomposition could be useful



COHESION.com                                                                                              877.774.3001
Communicating to Mgmt


                              Sweet spot – Best value for the $$                   Danger Zone –Decompose & re-evaluate
                              Manage risk – Complex but low investment             Review Bus Value – Is cost worth it
Driving to Approved Project




                                                                        Q3 Release
                                                                       Business Value

                                                      10
                                                      9                                                                      A
                               Technical Complexity




                                                      8                                                                      B
                                                      7                                                                      D
                                                                       Manage Danger
                                                      6
                                                                        Risk   Zone                                          E
                                                      5
                                                                       Sweet Review                                          F
                                                      4
                                                                        Spot Bus Val                                         G
                                                      3
                                                      2                                                                      H
                                                      1                                                                      C
                                                      0
                                                       -   1   2   3   4     5      6       7      8      9       10
                                                                            Cost
                                                                                                        Cost increment $5k


COHESION.com                                                                                                           877.774.3001
Putting the Puzzle Pieces Together
                                                                                                             Feature   Sept     Dec

                                                                                                             R         Sss      Ttt
                                                                                                                       Sss      ttt    Supported by:
                                                                                                                       Sss             • Decomposition
                                                                                                                                       • Priority
                                                                       Q3 Release
                                                                      Business Value

                                                     10
                                                                                                             A         Bbb      Ccc    • Estimate
                                                     9                                                  A              Bbb      Ccc    • Flow
                              Technical Complexity




                                                     8
                                                                                                                                Ccc
                                                                                                        B
Driving to Approved Project




                                                     7                                                  D
                                                                      Manage Danger
                                                     6
                                                                       Risk   Zone                      E
                                                     5
                                                     4
                                                                      Sweet Review
                                                                       Spot Bus Val
                                                                                                        F
                                                                                                             …                            Role     FTE     Names
                                                     3                                                  G
                                                     2                                                  H
                                                     1
                                                     0
                                                                                                        C
                                                                                                                                          BA       1       Dave
                                                      -   1   2   3   4     5      6   7   8   9   10
                                                                           Cost




                                                                                                            When                          Dev      1.5     Jason,
                                                                                                                                                           ½ Brett
                                                                                                                                          QA       1       John
                                                                                               What                           Who         … Identify IM, DBA, etc
                                                       Business
                                                         Case                                                                                      FTE     99.99
                                                     Justification
                                                                                                                                                   Cost:   $xxxk
                                                                                                            Project             How
                                                                                       Why                  Request             Much


COHESION.com                                                                                                                                           877.774.3001
Key Takeaways

   • Just Enough
        – Only be as precise as needed – likely talk in days, not hours
        – More precision requires time & cost trade-off
   • Timebox
        – Provides a sense of urgency
        – Promote prioritization
   • Communicate with audience in mind
        – Bring the “right people” together
        – Spreadsheets are useful to collect & analyze data. Not necessarily the
          right medium to share with Management




COHESION.com                                                                877.774.3001
Any Questions?

       Thank you for your
        time and attention




                 Troy Bitter
                 Director of Agile Services
                 513.407.9996
                 tbitter@cohesion.com
COHESION.com                                  877.774.3001

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Agile project planning

  • 1. Enterprise Agile Agile Project Planning – Seizing the Business Opportunity January 2012
  • 2. Introducing Troy and Cohesion About Troy About Cohesion • Owns development and delivery of • Consulting company with over a decade Cohesion's Agile Services of experience • More than 17 years of IT experience • Advisory & Delivery Services support spanning several industries and roles both agile and traditional project approaches • Over 4 years of experience focused on agile/iterative project delivery where • Focus on PM, BA, Microsoft "one size doesn't fit all Technologies, .NET, Java, QA • Notable success involves introducing • Proven agile framework which can be agile at Fidelity Investments, resulting in tailored for your organization improved customer satisfaction, cost avoidance, higher employee • Offices in Cincinnati, Dayton, satisfaction, and establishing a true Columbus, and Charlotte team culture COHESION.com 877.774.3001
  • 3. Contents Value of Agile Traditional Agile Focus Seizing the Business Opportunity COHESION.com 877.774.3001
  • 4. Delivering Business Need Repeatable On time & within budget Deliver project to meet business objectives COHESION.com 877.774.3001
  • 5. Lost Opportunity Many of us are familiar with the traditional development approach. Opportunity Business Identified Lost Opportunity / Cost Realized Value Plan & Define Deploy Design Build IT Test No value is realized until the end 3 Months COHESION.com 877.774.3001
  • 6. Seizing the Opportunity An Agile Approach delivers value to the business on an iteration basis with regular feedback loops. It also includes mechanisms to change and adjust as the project proceeds. Opportunity Business Identified Value Value Value Value Value Total Cost Realized Business Value Plan & Define Plan & Define Plan & Define Plan & Define Plan & Define Plan & Define In the first few iterations of this Design Design Design Design Design Design model, “value” may be defined as feedback, consensus and IT Build Build Build Build Build Build direction. In later iterations it may map to dollars. Test Test Test Test Test Test Deploy Deploy Deploy Deploy Deploy Deploy 2 Weeks Weeks Weeks Weeks Weeks Weeks 2 2 2 2 2 3 Months COHESION.com 877.774.3001
  • 7. Proven Approach – Life of a Feature Planning & Visioning Seizing the Business Opportunity. Providing timely information to support accelerating the project approval process How agile is your Planning & Visioning process today? COHESION.com 877.774.3001
  • 8. Elements for an Approved Project Iteration • Period of time that delivers a value-add, inspectable deliverable Release • Collection of iterations towards delivering the solution Project • Collection of releases to meet a desired objective or goal When What Who Project How Why Request Much COHESION.com 877.774.3001
  • 9. The Idea Inputs Features You are the product owner with a roadmap that you hope can be delivered by end of year. Use simple tool that everyone has access and familiarity. This Microsoft Excel spreadsheet is created. Funding Source Features – Rocks requested to be delivered Funding source – Track what departments will provide funding Priority Priority – Attack order Roadmap Estimate – T-shirt size from analyst, dev, and QA. Add a confidence level factor for variability to provide estimate range Estimate COHESION.com 877.774.3001
  • 10. T-shirt Sizing The estimation pace is aided by using size models, not individual estimates. Precision is not key at this point. Roadmap COHESION.com 877.774.3001
  • 11. Sizing a Story T-shirt Sizing • Uses actual hours. People think in hours • Definitive #, not relative • PRO: Quick understanding, easy translation to $$ cost • CON: Backlog grooming might require adjusting estimate • XS 16 hours / sub week • S 24 hours / one week • M 48 hours / two weeks • L 72 hours / four weeks Points • More abstract. Does not necessarily equate to hours • PRO: Relative to each other, granularity • CON: Harder translation to $$ • 1 = Less then 4 hours • 2 = More then ½ a day but less then a day • 4 = About a day • 8 = More then a day but less then 2 • 16 = About half a week • 32 = About a week COHESION.com 877.774.3001
  • 12. Velocity Calculated Cohesion measures velocity in ideal hours and ideal days. Ideal hours are defined as one hour of uninterrupted work. 60 minutes of heads down, undisturbed work that ends in an artifact. The artifact is the output. A meeting to discuss an artifact does not yield an artifact and is therefore effort. Necessary Meeting to Automated Design Coding to Build and review Test for User Review discussion requirement Deploy requirement requirement This is what is estimated and inspected in Ideal Hours. Effort Output Effort COHESION.com 877.774.3001
  • 13. Supporting Business Case Add Inputs Target release Business Case Specialized skills Business case intends to request funding for a specific set of features. This set of features is likely to span multiple releases. Therefore, need to align features to specific releases. COHESION.com 877.774.3001
  • 14. Supporting Project Request Add Inputs Driving to Approved Project Role allocations Decompose large items The business case has been approved. Now it’s time to establish the project request to christen delivery of a set of features across multiple releases. Confidence levels should be 50% or better which requires decomposing Large items. The continuous flow model provides a skeleton to review offered vs optimal staffing levels – minimal lag, slack. It also validates the target release wish. COHESION.com 877.774.3001
  • 15. Balancing Continuous Flow Driving to Approved Project The team has re-estimated the features to acceptable levels, minimally no Large items. Does the staffing support delivery flow? Need to inspect that proposed staffing can deliver on the requested targets. 1. ½ BA doesn’t feed 2 Developers enough. Ditto QA for 6 of 8 months. In addition, 53 days (24% of features) won’t be delivered until next year 2. Increase to 1 BA still doesn’t feed 2 Developers enough. Needed to add ½ QA to maintain flow 3. Reduce Dev by ½ FTE produces continuous flow. This is a model, not trying to be perfect. Highlights more decomposition could be useful COHESION.com 877.774.3001
  • 16. Communicating to Mgmt Sweet spot – Best value for the $$ Danger Zone –Decompose & re-evaluate Manage risk – Complex but low investment Review Bus Value – Is cost worth it Driving to Approved Project Q3 Release Business Value 10 9 A Technical Complexity 8 B 7 D Manage Danger 6 Risk Zone E 5 Sweet Review F 4 Spot Bus Val G 3 2 H 1 C 0 - 1 2 3 4 5 6 7 8 9 10 Cost Cost increment $5k COHESION.com 877.774.3001
  • 17. Putting the Puzzle Pieces Together Feature Sept Dec R Sss Ttt Sss ttt Supported by: Sss • Decomposition • Priority Q3 Release Business Value 10 A Bbb Ccc • Estimate 9 A Bbb Ccc • Flow Technical Complexity 8 Ccc B Driving to Approved Project 7 D Manage Danger 6 Risk Zone E 5 4 Sweet Review Spot Bus Val F … Role FTE Names 3 G 2 H 1 0 C BA 1 Dave - 1 2 3 4 5 6 7 8 9 10 Cost When Dev 1.5 Jason, ½ Brett QA 1 John What Who … Identify IM, DBA, etc Business Case FTE 99.99 Justification Cost: $xxxk Project How Why Request Much COHESION.com 877.774.3001
  • 18. Key Takeaways • Just Enough – Only be as precise as needed – likely talk in days, not hours – More precision requires time & cost trade-off • Timebox – Provides a sense of urgency – Promote prioritization • Communicate with audience in mind – Bring the “right people” together – Spreadsheets are useful to collect & analyze data. Not necessarily the right medium to share with Management COHESION.com 877.774.3001
  • 19. Any Questions? Thank you for your time and attention Troy Bitter Director of Agile Services 513.407.9996 tbitter@cohesion.com COHESION.com 877.774.3001

Editor's Notes

  1. Deliver projectDeliver a project to meet business need & objectives, not just meeting a scope statementDeliver what client wanted/needed and not just the spec. Lowers risk of unable to articulate what client wants – validate quick to inspect & adaptOn time & budgetThe product might contribute to a revenue stream that will make-or-break the businessTime is moneyMake the process repeatable so we can predict timelines and budgetsOriginal iPhoneHad a business objective. The first generation did not include copy or paste. It had a launch date to meet (and maybe a budget to work within)Notice that Apple launches an updated iPhone every year. They need a repeatable process. Ability to predict timelines and budgets to meet the next set of objectives
  2. Identified opportunity. Business wants …Deliver project to meet business objectives On time & within budgetRepeatable to predict timeline & budgetRealized Value. If this was going out to dinner, when u sit down you must order all your drinks, appetizer, entrée, and dessert at that time. If you change your mind, then it’s double the cost – a change request. Doesn’t sound natural, how we live our everyday lives
  3. Total Realized Business ValueSoftValue: Business is getting you feedbackHard Value: Usable code that makes or saves the company moneyDeliver a project to meet business need & objectives, not just meeting a scope statementDeliver what client wanted/needed and not just the spec. Lowers risk of unable to articulate what client wants – validate quick to inspect & adaptSubtle: The colors match the traditional slide to subtly show the relationship
  4. Mainstream agile approaches focus on the iterative delivery. It starts with an approved project then you deliver iteratively (short talk of cycle graphic)Click – To get to an approved project, you need planning and visioning activities. Either waterfall or any approach to agile – you need the planning & visioning activities. The Life of a feature begins with planning & visioning to get to an approved point of start delivery of working, user-friendly solutions - working code in many caseQuestion. Have 1-2 audience members speak. End with Fidelity example where they were not ready for “next project” and we cleared out maintenance backlog – less strategic, true value-add pieces in the interim. Then they asked for a leaner, quicker, more agile process for moving an idea to an approved projectAgain, the agile manifesto, scrum, and other approaches focus on the iterative delivery aspect – let’s start after you know what you want. Today, we’ll focus on the planning & visioning pieces that gets funding to do a projectFor decision makers, they want to know … a realistic release date for the project and sets of features. We need this set of features for January because they are related to tax season.
  5. ProjectReleaseIterationFor a project request, you need to be able to answer some big, yet simple questions
  6. It all starts with an idea. Slim-read first paragraphProduct Owner will meet with a sub-team to review roadmap, feature understanding and assumptions, and elicit ROM estimates (25% confidence level). The spreadsheet will ballpark funding & staffing levels needed to accomplish the estimated features.Slim read the inputs & list. Call out a few features from speadsheetTarget to accomplish within 4 hours across 1-2 sessions. How? At roadmap level trying to be more directional, not trying to be precise.
  7. The estimation pace is aided by using size models, not individual estimates. Again, precision is not key at this point. There are some L (large) estimates applied – and higher estimation factor shows lower confidence level for L items. Trying to answer: Should we consider pursuing these features?How to determine model? Use historical velocity or productivity numbers. Otherwise, guess and adjust as you learn more.NoteWhere’s the Project Manager/ Iteration Manager/ ScrumMaster effort? Where’s the DBA and other less dedicated staff? Compensated in estimate range (factor)Model numbers do not change for breaking learning curve and improving velocity. This is compensated in effort estimate range.
  8. Some use Fibonacci SeriesContinuous sum of two numbers 0 1 2 3 5 8 13 21. Good integer approximation of logarithms. As the estimate gets bigger it gets less accurate. You need more details on low values, and approximation on higher valuesPeople have also used coins 1, 5, 10, 25. It’s a finite number of items like t-shirt sizesCohesion supports t-shirt sizing because it’s more easily understood – don’t have to be intimately involved and quicker than point translation math
  9. If this is a 40 hour timesheet week, the output is only a subset of that … like 24 hours
  10. Business case intends to request funding for a specific set of features. Those with checkbooks will want to know how much and when they need to write the checks – outflow/costsThis set of features is likely to span multiple releases. Therefore, need to align features to specific releases. This is a target and NOT a commitment due to the level of information, changing priorities, and other factors. Likely still at 25% confidence level due to level of informationDiscussions increase feature understanding and updating estimates and assumptions. There are still some L (large) estimates applied. We are starting to show funding at Organization level (eCommerce, Marketing) and release level (click).We also want to look at risk/critical path items such as specialized skill sets. For this example, we want a Lead for Add items to cart. Looks to be more complexity and a more senior person would be goodTarget to accomplish within 4 hours across 1-2 sessions. How? At this level trying to be more directional, not trying to be precise.
  11. Skim-read the paragraphIn this example, our iterations were 4 weeks (roughly a month). When you tag a feature to a specific period/iteration, it provides subtotals to review against the offered staffing levels. That’s where the reality checks begin
  12. Situation 1What happens when you have idle developers? They pull them to another project for part-time which turns out to be larger than you have available. OR they just pull themBetter to have continuous flow to optimize utilization/allocation and availability expectation
  13. Spreadsheets are useful to collect & analyze data. Not necessarily the right medium to share with Mgmt. Using an Excel bubble chart, the Business Value chart communicates the features , cost, risk, and business value at a Mgmt-friendly level. Risk & business value might be more subjective if objective measures not in placeX = Cost, Y = Complexity, Bubble size = business value, color = feature setTry to limit to < 10 features so that’s why I use the term feature set to consolidateHow does the Mgmt conversation go? Explain what they are seeing. The conversation really resolved around outliers of the sweet spot. In this case, 2 x-y items. It could also focus on a small bubble in a high/low coordinate such as a high cost-low complexity-small bubble representing to an infrastructure upgrade (Oracle db upgrade which requires more than usual regression testing)