1Age MattersSteve AndersonExecutive Editor The Anderson Agency Report
Age MattersSeniors – born prior to 1946
Population: 53,000,000
Baby Boomers – born 1946-1964
Population: 78,000,000
Generation X – born 1965-1979
Population: 48,000,000
Generation Y – born 1980-Present
Population: 80,000,000SeniorsShaped by hardship, national unity and duty
Young Seniors were children during WWII
Military background
Cold War and the threat of communism
Tend to be hard workers
Many current agency owners & clients
Prone to use computers, but . . . 4Baby BoomersLargest generation
Focus on personal growth
Despite harsh events they are incurable optimists
If you want something go after it
Live to work
Work defines them
Learned Technology5Generation X (Xers)1st “latch-key kids”
Family redefined
Extended adolescence
Highly ambitious
Company loyalty is a myth
Work to live
Marry at later ages
Grew up with technology6Generation Y (Millennials)Last children of Boomers, 1st of Xers
Largest generation ever
Much in common with Seniors
Happy & sure of themselves
Adhere to the rules
Joiners
Passion for service
Entrepreneurial
Team focused – as long as everyone gets a trophy
Very structured lives
Technology is invisible7Why Focus on Gen X and Y?Seniors are moving into retirement
Current Agency Principals (and thus their clients) are predominantly Boomers
The Immediate Future lies in the Xers
The Millennials (Gen Y) are entering the workplace 8GenY as ConsumersTake the honest approach
Treat them as important
Use technology
Be comfortable with diversity
Realize they are highly educated
Recognize they may have significant assets
Xers are focused on self-sufficiency
Treat men and women equally
Savvy financial consumers
Like to make own decisions quickly
They are entrepreneurial9Millennials as ConsumersSavvy consumers
Are (overly?) confident
Can roll with change
Born fact-checkers
Don’t use authoritarian tactics
Think concierge service
Deeply interested in financial products & services
Don’t overlook the power of Mom & Dad10Managing Millennials“They're easily bored and have a history of being coddled by overprotective parents. Yet they're open-minded, highly collaborative, and extremely adept at multi-tasking. We're talking about Generation Y employees (also know as millennials), those workers between the ages of 15 and 28. This skilled, yet at times, high-maintenance group demands a different set of management skills so businesses can make the most of their many talents.”
11Managing MillennialsLet them work in teams
Leverage their tech-savvy
Listen to them
Give feedback
Strike a balance12Go For It!!!You cannot discover new oceans unless you have the courage to lose sight of the shore.
13“There are only two places to be with a wave – on it or under it!” - Chris Amrhein
14“Your continuing mission – to explore new generations; to seek out younger life forms and new markets; to boldly send your young producers where no Boomer has gone before!”Star Trek Had it Right…
15An ExampleSending her Mom a picture of a dress she is thinking of buying to get her opinion.
16Where do you surf?
17My GoalExplain and help you understand the new tools available that help people communicate, collaborate and connect.
18Driving ForcesDemographic shifts
Generational expectations
Marketing is changing
Declining advertising
Technology developments
Customer preference
Low costs19Marketing GoalsToday: Ad skipping and time shifting

Age Matters