2. ABOUT US
Established in 2003, Arrows Group has
quickly built an impressive reputation for the
consistent delivery of innovative,
quality driven recruitment services that
challenge the traditions and conventions of
the industry.
With offices in the UK and Holland, Arrows
Group works with over 250 organisations
across the UK and Europe, providing
Permanent, Contract and Temporary
recruitment services. Our clients include
industry leaders and cutting edge
innovators all of whom have seen their
diverse requirements met by the uniquely
flexible approach of the AG HIVE™.
As a company, Arrows Group is fast paced,
energetic and hooked on success;
we are fiercely passionate and take
enormous pride in delivering exceptional
services to our clients.
We encourage our clients to share our
passion and take an active role in designing
their recruitment strategy, or in tracking
the process as we execute their
bespoke campaigns.
Arrows Group is a proud member of the
Association of Professional Staffing
Companies (APSCo) and the Recruitment
and Employment Confederation (REC).
The company places sustained focus on
business improvement, as demonstrated
by our achievement of ISO 9001 Quality
Accreditation for the provision of
recruitment services.
Arrows Group: specialists in Technology, Finance
and Project Management recruitment. Arrows Group
has redefined bespoke recruitment services with the
development of their unique, dynamic model,
the AG HIVE™.
Uniting the usually separate recruitment streams of Contingency,
Campaign Management, Search and Selection and Contract,
Arrows Group has created a market leading, open system that delivers
the highest level of service, and allows clients transparency and
autonomy in their recruitment initiatives.
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3. DIVISIONS
2
TECHNOLOGY
Arrows Group’s Technology Division consists
of a number of specialist teams that recruit
across the entire IT&C environment. This
Division works with companies across all
major industry sectors, delivering superior
Contract and Permanent recruitment
services. The majority of the business
within our Technology Division is repeat
business, with a significant proportion of
clients choosing to work with us exclusively
on a regular basis.
FINANCE
Arrows Group’s Finance Division specialises
in recruiting Technology, Accountancy, Audit
and Risk staff into the Finance industry.
Due to the nature of the industry sector
our Finance Teams are genuine experts
within their specific areas. They achieve
their results through ensuring they have a
full understanding their markets and the
skills sets within them in order to meet the
challenging requirements our clients rely
on us to fill.
PROJECT MANAGEMENT
Arrows Group’s Project Management
Division specialises in recruiting Project
Management and Business Analysis staff
on both a Permanent and Contract basis.
The key to the success of this team is its
understanding of the complexities of the
sector, and of the unique requirements of
our clients, which range from Digital Media
and Communications providers through to
the Insurance and Investment
Banking sectors.

4. The AG HIVE™ represents the many layers of
services, techniques and approaches provided by
Arrows Group. From ad hoc Contingency services
to highly targeted Searches; from Permanent roles
to short term Contracts, Arrows Group unifies
traditional and cutting edge recruitment techniques
into a single flexible service offering.
Entirely transparent, our unique AG HIVE™ approach allows our clients to
engage just one layer of service, or tap into the benefits of various layers
to achieve a truly bespoke and uniquely effective service.
Diverse techniques and wide ranging
candidate networks can be delivered by the
AG HIVE™, designed precisely for the needs
of the client.
We define these needs, and establish the
right conditions for a successful ongoing
relationship, by always meeting our clients
face to face on site, prior to commencing
any new client engagement.
And no matter which service or combination
of services our clients choose to receive,
they are always assured of our commitment
to quality process and procedure.
Every step of our recruitment lifecycle
strictly adheres to our ISO 9001 Quality
Management System, designed in line with
our commitment to the APSCo and REC’s
Codes of Conduct.
AG HIVE™
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5. CANDIDATE SCREENING
Formal screening
Background check – proof of identity
Bespoke screening
Technical and psychometric testing.
Reference checking
ACCOUNT MANAGEMENT
Dedicated account managers per client
Resource allocation
Ongoing appraisal of performance
Detailed progress reports
ADVERTISING
Targeted advertising both on/offline
Pan European capability
SLA
Permanent client engagement
Contractor SLA
Temp framework agreements
Industry approved
POST PLACEMENT
Focus on long term relationships
MARKET INSIGHT
Up to date market information
Industry newsletter
RESOURCE
Arrows Group database
Arrows Group network
Off-shore recruitment capability
Contractor: ‘Virtual Bench’ & ‘Red Zone’
CAMPAIGN
Arrows Group has state
of the art, dedicated
recruitment processes
and systems customised
to the delivery of
managed, end to end
recruitment campaigns.
CONTINGENCY
Recruiting staff on an ad
hoc or ‘on request’ basis.
We aim for high quality,
low quantity; allowing the
client to fill the required
posts with a minimum
consumption of time.
CONTRACT
Arrows Group ‘Virtual
Bench’ is a constantly
updated database of
highly skilled contractors;
which when combined
with our ‘Red Zone’
delivery service enables
us to provide excellent
candidates within 24hrs.
SEARCH
Headhunting, is just one
area of our flexible
AG HIVE™ approach. We
are not purely a search
firm, and benefit from
having established
recruitment teams that
are great sources of
market intelligence.
HYBRID
Hybrid Recruitment allows clients to
benefit from a combination of Campaign,
Contingency, Search, Contract and
Technology Driven candidate generation
techniques, all within a single service,
allowing our clients to benefit from a
truly bespoke service.

6. 6
UNITED | OPEN | BESPOKE
Our brand philosophy and values are at
the very core of everything we do. We
understand that our company has three
major stakeholders: our clients, our
candidates and our employees; and we
can only deliver on what we promise by
ensuring that each of these have trust in
the company, its services and its vision.
By applying our core values to everything
we do, we differentiate ourselves from our
competitors and lay the foundations on
which we can build long term, successful
relationships today, and in the future.
UNITED
We understand that by working in
partnership with our clients we can achieve
more than on our own. Through sharing
knowledge and experience we gain a better
understanding of the challenges we face. By
working together we inspire and motivate
all around us to help us to undertake tasks
successfully, which in turn results in greater
productivity, recognition and success for all.
OPEN
We are completely open both internally
and externally. We understand that only
by hiding nothing and being completely
transparent can we then build trust,
confidence and commitment between
ourselves and our clients.
BESPOKE
We do not live in a formulaic society and
as our clients, candidates and consultants
needs and expectations change, so must
our offering to meet these. Only by asking
pertinent questions and listening thoroughly
can we deliver truly targeted responses,
which successfully address the challenges
and opportunities we face.
VALUES & PHILOSOPHY

7. 7
Potential clients often ask us why they
should choose Arrows Group to oversee
their vital recruitment processes. Working
in highly competitive markets, they know
that sourcing the best possible staff with
maximum efficiency is essential to their
business success.
And we know that they want a brief, concise
answer. So we’ve got it down to five points:
Over 60% of Arrows Group placements are
made though referral. This not only shows
the strength of our networks, but also the
confidence that we instill in our clients
and candidates.
The AG HIVE™ is a fluid recruitment model
that brings together usually separate
recruitment processes. For you, this means
we offer a service that can be tailored to
your exact requirements.
Our international resources enable us to
operate 24/7. So you can speak to someone
whenever you need to; and we can achieve
the results you need, even with extremely
tight deadlines.
Our strict sector focus means that we have
an intimate knowledge of the markets we
work in. We’re not a jack of all trades; we’re
master of our core areas.
We take quality seriously, both when
working for our clients and when running our
own business. That’s why we’re ISO 9001
accredited and members of both
APSCo and REC.
WHYARROWS GROUP ?

8. UK - LONDON
ASHLEY HOUSE
18-20 GEORGE ST
RICHMOND
SURREY | TW9 1HY
T: +44 (0) 208 439 5800
F: +44 (0) 208 439 5820
ARROWSGROUP.COM
REGISTERED IN ENGLAND | no 4715439
VAT: 810315089
NETHERLANDS - AMSTERDAM
THE MOOD
KEIZERSGACHT 125
AMSTERDAM
1015 CJ
T: +31 (0) 20 707 0501
F: +31 (0) 20 707 0502
CONTACT US
RICHMOND TOWN CENTRE
Arrows Group are proud sponsors of the
NSPCC and Childline.
A proud member of :