The document summarizes options for libraries to replace chat widgets after the loss of the popular Meebo chat widget in 2012. Live chat widgets allow patrons to chat with librarians directly from a library's website without barriers like installing separate chat applications. Individual chats provide privacy compared to group chats. While free options for chat widgets are limited, paid options are becoming more affordable and customizable with extra features. The document explores benefits of widgets over instant messenger or link options for chat and recommends libraries consider replacement options to continue offering live chat support to patrons.