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IMC Functions: Advert, PR, DM
Hasan MEHDI
Class 7: 12 Jul ‘13 | ULAB
IMC functions
IMC
Advertising
Electronic Print
Public
Relations
Direct
Marketing
Traditional Digital
Personal
sales
Sales Promo Support Media
Outdoor Events Sponsorships Cust SVC Others
IMC, Its roles & Golden triangle
IMC process, Segmentation, Consumer Behavior, IMC Planning & Budgeting
IMC monitoring & evaluation
Media costing
IMC functions
IMC
Advertising
Electronic Print
Public
Relations
Direct
Marketing
Traditional Digital
Personal
sales
Sales Promo Support Media
Outdoor Events Sponsorships Cust SVC Others
IMC, Its roles & Golden triangle
IMC process, Segmentation, Consumer Behavior, IMC Planning & Budgeting
IMC monitoring & evaluation
Media costing
Advertising defined
 Characteristics…
 Impersonal  no person specific, towards a group
 One-way  usually directed towards TG
 Planned  careful pre-planning based
 Sponsored  spender/brand identifies itself
 Paid  comes with a cost to the sponsor
 Influence attitude/behavior  motivates TG towards an action
Class-work: Explain the definition of
advertising
Types of advertising
Advertising
Target
audience
Consumer
(B2C)
Business
(B2B)
Media
Electronic
Print
Direct
Geography
International
National
Regional
Local
Pros and Cons: Advertising
Strengths Limitations
 Awareness generation
 Creative expressions
 Information
 Brand positioning
 Cost effectiveness
 Control
 IMC related
 Self-selection
 Stake-holder comm.
 Waste
 One-way comm.
 Low credibility
 Clutter
Class work: Explain these 2 ads (Pros/Cons)
IMC functions
IMC
Advertising
Electronic Print
Public
Relations
Direct
Marketing
Traditional Digital
Personal
sales
Sales Promo Support Media
Outdoor Events Sponsorships Cust SVC Others
IMC, Its roles & Golden triangle
IMC process, Segmentation, Consumer Behavior, IMC Planning & Budgeting
IMC monitoring & evaluation
Media costing
Types of PR
PR
Corp
relations
Issues mgt
Community
relations
Govt
relations
Industry
relations
Crisis mgt
Mktg PR
Media
relations
Employee
relations
Investor
relations
M-PR explained
 News releases
 Photo captions/clips
 Sequential episodes
 Editorials
Pros and Cons: PR
Strengths Limitations
 Brand awareness
 Acceptance + Credibility
 Cost effectiveness
 Clutter breaking
 Reaching the hard to reach
 Additional:
 Word of mouth
 Social marketing
 Lack of control
 Not easily measurable
 Limited occurances
IMC functions
IMC
Advertising
Electronic Print
Public
Relations
Direct
Marketing
Traditional Digital
Personal
sales
Sales Promo Support Media
Outdoor Events Sponsorships Cust SVC Others
IMC, Its roles & Golden triangle
IMC process, Segmentation, Consumer Behavior, IMC Planning & Budgeting
IMC monitoring & evaluation
Media costing
Direct Marketing (DM) explained
 Closed group
 Interactive
 Database driven
 Uses broad range of media
 Generates behavioral response
4 basic components of direct marketing
Offer Batabase
Response fulfillment
Types of direct response
DM
Tele-
marketing
Call center
Direct mail
Catalog
Infomercials
Emerging*
Emails
Mobile mktg
SNS – Social network services
Digital media
Pros and Cons: Direct Marketing
Strengths Limitations
 Current customer based
(mainly)
 Tightly targeted
 Flexible
 Immediate response getting
 Accountable (Manager)
 Reduced media waste
 High cost per contact
 Clutter
 Not experiential
 Demo on Demand
Thank you!

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