Outsource Philippines is a decision that many CEOs face. There are pros and cons of outsourcing business process work to the Philippines. Here are some advantages and disadvantages of outsourcing to the Philippines.

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ADVANTAGES AND DISADVANTAGES
OUTSOURCING PHILIPPINES
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OUTSOURCING
▸ Outsource Philippines is a
decision that many CEOs
face. There are pros and
cons of outsourcing
business process work to
the Philippines. Here are
some advantages and
disadvantages of
outsourcing to the
Philippines.

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ADVANTAGES
OUTSOURCING PHILIPPINES

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OUTSOURCING SAVES TIME
▸ Outsourcing to the Philippines can save you precious Fme.
Time-consuming and repeFFve business processes are taken
care of by your business process outsourcing provider in the
Philippines. Let them worry about the busy work, so that you
as the CEO can do higher level tasks like implement a new
markeFng plan or That is because you do not have to worry
about the work or projects as it is taken care of. What you
need to think about it how to uFlize the resources and
implement other markeFng techniques which can help in the
growth of your business.
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IT’S THEIR PASSION - NOT YOURS!
▸ Customer support might just be one of a hundred things you
must worry about as a CEO. You aren't a customer support
expert, its not your passion, and its certainly not all you do.
Find a BPO provider in the Philippines who is passionate
about customer service, and this is their speciality. They know
the business process inside out. They will hire the right
people, and you can expect excellence from them if they are
true subject maRer experts with a proven track record.

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OUTSOURCING SAVES MONEY
▸ Companies typically save at least 40 percent by outsourcing.
Many companies save many more Fmes that. For example, a
mid level developer in the Bay Area charges 100-$150 / hour.
You might be able to find a full Fme person in the Philippines
for less than $2,000 per month. That's
massive cost savings! Many companies
can hire 2, 3 or even more people in
the Philippines for the cost of just
one FTE back home.

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SHARPEN YOUR FOCUS
▸ Outsourcing Fme-consuming, repeFFve tasks to the
Philippines allows CEOs to focus on their core competencies
which are going to add tremendous value. They can focus on
the KPIs that maRer, and their own personal performance.

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BETTER QUALITY
▸ Outsourcing to a
subject maRer expert
o`en improves
processes, and drives
errors out of
processes. It also
streamlines process
more o`en than not.

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DISADVANTAGES
OUTSOURCING PHILIPPINES

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▸ Perhaps the biggest outsourcing risk is loss of visibility and
control. Loss of visibility and control is a common fear many
CEOs have when deciding to outsource. Loss of control in
outsourcing can mean very high costs with a sub-par product
or service.
LOSS OF VISIBILITY AND CONTROL
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THREAT TO PRIVACY
▸ You may have to let your
outsourcing provider in
on trade secrets, or
proprietary so`ware or
processes. A good non-
compete or NDA
agreement is therefore
standard in the
outsourcing industry.

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DATA SECURITY
▸ Virtually all data protecFon and privacy regulaFons state that
firms can’t share the risk of compliance, which means that if
your outsourcing partner fails to protect your company’s data,
your company is at fault and is liable for any associated
penalFes or legal acFons that might arise from the exposure
of that data.
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POSSIBLE HIDDEN COST
▸ Be sure to sign an outsourcing agreement with a flat fee, that
is easy to understand, and free of any hidden costs.
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LANGUAGE ISSUES
▸ There might be minor issues when you want to outsource
your work off-shore, as you might not coordinate due to
language problems. Choose an outsourcing provider with
excellent communicaFon skills.