SlideShare a Scribd company logo
Comment to indicate a
caring, shared history
Make a person a partner;
Join or associate with
someone; Take part in an
activity or undertaking with
somebody else
Partner
Repair
Provide context for
unconnected statements
or develop a topic that
was introduced out of
context
Restore to good condition by
renewal, or by re-fixing what
has given way; to mend
Orchestrate
Provide guidance rather
than directives to move
partner to success
Combine harmoniously, like
instruments in an orchestra.
Organize situations or
events unobtrusively so a
desired effect or outcome is
achieved
Encourage
Make comments that sustain
participation
Inspire with courage, action, and
spirit. To embolden, to make
confident
Honor
Show respect, and
politeness; not patronizing
Confer dignity upon; Regard
or treat with respect
Invite
Suggest joining in the
activity or conversation
using a style that makes it
easy
Ask (a person) graciously,
kindly, or courteously. To
ask for something or say
that something should be
welcomed
Facilitate
Pick up and build on words or
ideas shared by the family
member or friend
Render easier the performance of
(an action); the attainment of (a
result). To make something easy
or easier to do
Learn about terms clinicians use when targeting conversation
Connecting Strategies in
Conversation
Open Lines Speech and Communication 212-430-6800
@openlinesspeech
Orchestrate
Uses context and/or demonstration
to enable family member to
accomplish activities.
[P is setting the table]
CP: I’ll give you plates and you place
them.
P: Ummm thank you.
CP: You’ve got to set them in the right
place like...you would...that’s right.
That’s good!
Using affectionate term, nickname; drawing
on history or shared memories; teasing gently,
telling a story or doing an activity together
CP: And we played the odd game of keno.
P: Oh yeah.
CP: And drink coffee down at the casino.
P: Oh yeah...we liked to go to the casino...all the people were
so nice.
Partner
Repair
States lack of understanding, seeking
clarification of meaning, makes
connections with past or with something
familiar and continues the exchange.
CP: We were talking about me and you going to Victoria. Is that
what you’re talking about?
P: No.
CP: Oh, you’re not talking about that... is it about what we’re
doing today?
Encourage
Prompting and cuing; direct statement of support
or belief in outcome, validating, agreeing.
CP: You got it...good for you. Okay! Successfully
accomplished mission.
Honor
Shows respect and politeness; not
patronizing
[CP examines P’s injured knee]
P: Oh your poor knee–we must remember to get
Dr. X to look at it. Let me see it now...I was
thinking it was swollen but it’s not.
Invite
Giving a choice; asking about a preference;
restating; providing an explanation; using an
open-ended style that doesn’t sound like
“testing”.
CP: Did you notice how nice the sweet peas
were smelling...and those in the kitchen–how
nice they smell?
P: Yeah.
CP: We should bring in some more shouldn’t
we?
P: Good idea...make use of them.
CP: Maybe when we’re done here we can go
get another bouquet.
Facilitate
Supplies a possible answer or approach
but does not answer for.
P: Maybe we, maybe we, to tell her, you know?
CP: Do you mean we should call her?
P: Yeah.
Learn about how you can apply these strategies (Small & Perry, 2012)
* (P = patient, CP = care partner)
Connecting Strategies in
Conversation
Open Lines Speech and Communication 212-430-6800
@openlinesspeech

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Adult Neuro Connecting Strategies in Conversation

  • 1. Comment to indicate a caring, shared history Make a person a partner; Join or associate with someone; Take part in an activity or undertaking with somebody else Partner Repair Provide context for unconnected statements or develop a topic that was introduced out of context Restore to good condition by renewal, or by re-fixing what has given way; to mend Orchestrate Provide guidance rather than directives to move partner to success Combine harmoniously, like instruments in an orchestra. Organize situations or events unobtrusively so a desired effect or outcome is achieved Encourage Make comments that sustain participation Inspire with courage, action, and spirit. To embolden, to make confident Honor Show respect, and politeness; not patronizing Confer dignity upon; Regard or treat with respect Invite Suggest joining in the activity or conversation using a style that makes it easy Ask (a person) graciously, kindly, or courteously. To ask for something or say that something should be welcomed Facilitate Pick up and build on words or ideas shared by the family member or friend Render easier the performance of (an action); the attainment of (a result). To make something easy or easier to do Learn about terms clinicians use when targeting conversation Connecting Strategies in Conversation Open Lines Speech and Communication 212-430-6800 @openlinesspeech
  • 2. Orchestrate Uses context and/or demonstration to enable family member to accomplish activities. [P is setting the table] CP: I’ll give you plates and you place them. P: Ummm thank you. CP: You’ve got to set them in the right place like...you would...that’s right. That’s good! Using affectionate term, nickname; drawing on history or shared memories; teasing gently, telling a story or doing an activity together CP: And we played the odd game of keno. P: Oh yeah. CP: And drink coffee down at the casino. P: Oh yeah...we liked to go to the casino...all the people were so nice. Partner Repair States lack of understanding, seeking clarification of meaning, makes connections with past or with something familiar and continues the exchange. CP: We were talking about me and you going to Victoria. Is that what you’re talking about? P: No. CP: Oh, you’re not talking about that... is it about what we’re doing today? Encourage Prompting and cuing; direct statement of support or belief in outcome, validating, agreeing. CP: You got it...good for you. Okay! Successfully accomplished mission. Honor Shows respect and politeness; not patronizing [CP examines P’s injured knee] P: Oh your poor knee–we must remember to get Dr. X to look at it. Let me see it now...I was thinking it was swollen but it’s not. Invite Giving a choice; asking about a preference; restating; providing an explanation; using an open-ended style that doesn’t sound like “testing”. CP: Did you notice how nice the sweet peas were smelling...and those in the kitchen–how nice they smell? P: Yeah. CP: We should bring in some more shouldn’t we? P: Good idea...make use of them. CP: Maybe when we’re done here we can go get another bouquet. Facilitate Supplies a possible answer or approach but does not answer for. P: Maybe we, maybe we, to tell her, you know? CP: Do you mean we should call her? P: Yeah. Learn about how you can apply these strategies (Small & Perry, 2012) * (P = patient, CP = care partner) Connecting Strategies in Conversation Open Lines Speech and Communication 212-430-6800 @openlinesspeech