This document provides marketing action plans and recommendations for small businesses during an economic downturn like the current coronavirus situation. It recommends (1) creating action plans to prioritize resources, (2) analyzing analytics to understand customer value, (3) balancing campaign and always-on activities, (4) reviewing gaps in ongoing marketing, (5) refining customer personas, and (6) understanding changing customer preferences. The overall goal is to develop flexible marketing strategies and plans that optimize limited budgets and engage customers through digital channels during difficult economic times.