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ACES’ Mortgage QC
Industry Trends Report
represents an analysis of
nationwide quality
control findings based on
data derived from the
ACES Analytics
benchmarking software.
Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
Despite the recent decline in the critical defect rate and other
positives, lenders and servicers should be mindful of what is on
the horizon.” -
Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
The critical defect rate for Q1 2021 fell for the second consecutive quarter, giving us further confidence that the elevated
rate in the “COVID quarter” of Q2 2020 was a temporary bump in the road. As we get further away from the disruption
caused by the onset of COVID-19, the industry continues to adapt and find ways to originate quality loans. We are still in a
very low interest rate environment and have strong refinance volume, even though it seems, to some degree, that the
“easy” refinances are in the rear-view mirror. With ever-increasing property values and a lack of available housing
inventory, we expect defects to remain steady in future quarters, though we also see some storms on the horizon that we
will discuss in this report.
SUMMARY OF FINDINGS
CRITICAL DEFECT RATE BY QUARTER: Q1 2021
Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
CRITICAL DEFECTS BY FANNIE MAE CATEGORY:
Q4 2020 VS Q1 2021
Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
CRITICAL DEFECT RATE BY FANNIE MAE SUB-CATEGORY:
Q1 2021
Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
QC INDUSTRY TRENDS BY LOAN PURPOSE
Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
QC
INDUSTRY
TRENDS
BY LOAN
TYPE
Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
EARLY PAYMENT DEFAULT % INCREASE
Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
CONTACT US TO LEARN MORE
E: info@acesquality.com
P: 800.858.1598
W: acesquality.com
PROVEN, IMPACTFUL ROI
ABOUT ACES
ACES Quality Management is the leading provider of enterprise quality
management and control software for the financial services industry. The
nation’s most prominent lenders, servicers and financial institutions rely on
ACES Quality Management & Control Software to improve audit throughput and
quality while controlling costs, including:
• 3 of the top 5 and more than 50% of the top 50 independent mortgage
lenders;
• 7 of the top 10 loan servicers;
• 11 of the top 30 banks; and
• 1 of the top 3 credit unions in the USA.
Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved

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ACES Q1 2021 Mortgage QC Industry Trends Report

  • 1. ACES’ Mortgage QC Industry Trends Report represents an analysis of nationwide quality control findings based on data derived from the ACES Analytics benchmarking software. Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
  • 2. Despite the recent decline in the critical defect rate and other positives, lenders and servicers should be mindful of what is on the horizon.” - Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
  • 3. Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved The critical defect rate for Q1 2021 fell for the second consecutive quarter, giving us further confidence that the elevated rate in the “COVID quarter” of Q2 2020 was a temporary bump in the road. As we get further away from the disruption caused by the onset of COVID-19, the industry continues to adapt and find ways to originate quality loans. We are still in a very low interest rate environment and have strong refinance volume, even though it seems, to some degree, that the “easy” refinances are in the rear-view mirror. With ever-increasing property values and a lack of available housing inventory, we expect defects to remain steady in future quarters, though we also see some storms on the horizon that we will discuss in this report. SUMMARY OF FINDINGS
  • 4. CRITICAL DEFECT RATE BY QUARTER: Q1 2021 Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
  • 5. CRITICAL DEFECTS BY FANNIE MAE CATEGORY: Q4 2020 VS Q1 2021 Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
  • 6. CRITICAL DEFECT RATE BY FANNIE MAE SUB-CATEGORY: Q1 2021 Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
  • 7. QC INDUSTRY TRENDS BY LOAN PURPOSE Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
  • 8. QC INDUSTRY TRENDS BY LOAN TYPE Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
  • 9. EARLY PAYMENT DEFAULT % INCREASE Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved
  • 10. CONTACT US TO LEARN MORE E: info@acesquality.com P: 800.858.1598 W: acesquality.com PROVEN, IMPACTFUL ROI ABOUT ACES ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation’s most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control Software to improve audit throughput and quality while controlling costs, including: • 3 of the top 5 and more than 50% of the top 50 independent mortgage lenders; • 7 of the top 10 loan servicers; • 11 of the top 30 banks; and • 1 of the top 3 credit unions in the USA. Copyright and Trademark Notice © 2021 ACES Risk Management, LLC All rights reserved