This document discusses accountability and moving from a victim mentality to being accountable. It defines types of victim modes like disappointment, complaining, and resentment. The key to becoming accountable is to ask yourself how you contributed to the situation and what you can do now, then change what you can, accept what you can't change, and stop complaining. Changing your attitude can change your life, and accountability is important for soft skills success.

1. Instructor: Sandy Chernoff
Soft Skills for Success

2. What is AccountabilityWhat is Accountability
Types of Victim ModesTypes of Victim Modes
Key Elements toKey Elements to
Becoming AccountableBecoming Accountable

3. Moving from being aMoving from being a
“victim” to being“victim” to being
AccountableAccountable

4. Ask these questions:Ask these questions:
1.1. How did I contribute to thisHow did I contribute to this
situation?situation?
2.2. What can I do now?What can I do now?

5. DisappointmentDisappointment
ComplainingComplaining
ResentmentResentment

6. Change what you canChange what you can
Accept it and stopAccept it and stop
complainingcomplaining
Leave the situationLeave the situation

7. Change Your Attitude …Change Your Attitude …
and You Can Change Your Lifeand You Can Change Your Life

9. Soft Skills for SuccessSoft Skills for Success
www.softskillsforsuccess.comwww.softskillsforsuccess.com

10. Soft Skills for SuccessSoft Skills for Success
www.softskillsforsuccess.comwww.softskillsforsuccess.com