These slides are from a guest lecture I did on accessibility - ensuring disabled people have equal access - and information systems. It highlights the key concerns, benefits, and resources.
Effectiveness of knowledge management depends on how knowledge management process are aligned with an organizations infrastructure and processes that supports the achievement of organizations goals. To understand and represent relationships a simple list of elements and process is scanty, we need a holistic framework where all are integrated into a dynamic framework. The proposed framework is particularly focused on dividing the identified organizational building blocks into their constituent elements along both time and content dimensions to define characteristics of these elements, and it also define the relationships between the organizations to form a social ecology in which people effectively create share and use knowledge in business management. In this way, the developed framework can assist management to understand the true nature of the relationship that exist between an organization and knowledge management process, and exploit them for an organizations success.
Presentation given at the 12/1/2016 Business Architecture Summit, on the business architecture of digital management. Based on a scaling/emergence model that proposes different concerns arise at different organizational scales: individual, team, team of teams, and enterprise.
Increased enrolments into primary school in developing countries such as Ethiopia has also led to Increased supply of private provision of education especially at primary level.
There are growing concerns around inequality and inequity because more advantaged students have access to private schools types which might be of better quality than public schools and will lead to inequalities in terms of educational achievement. As more children enrol into school there are more concerns for learning outcomes and their predictors.
Although private schools have been around for a while in Ethiopia, there’s very little research available on their effects on pupils’ learning.
Presented at the UKFIET Conference, University of Oxford, 17 September 2015
Effectiveness of knowledge management depends on how knowledge management process are aligned with an organizations infrastructure and processes that supports the achievement of organizations goals. To understand and represent relationships a simple list of elements and process is scanty, we need a holistic framework where all are integrated into a dynamic framework. The proposed framework is particularly focused on dividing the identified organizational building blocks into their constituent elements along both time and content dimensions to define characteristics of these elements, and it also define the relationships between the organizations to form a social ecology in which people effectively create share and use knowledge in business management. In this way, the developed framework can assist management to understand the true nature of the relationship that exist between an organization and knowledge management process, and exploit them for an organizations success.
Presentation given at the 12/1/2016 Business Architecture Summit, on the business architecture of digital management. Based on a scaling/emergence model that proposes different concerns arise at different organizational scales: individual, team, team of teams, and enterprise.
Increased enrolments into primary school in developing countries such as Ethiopia has also led to Increased supply of private provision of education especially at primary level.
There are growing concerns around inequality and inequity because more advantaged students have access to private schools types which might be of better quality than public schools and will lead to inequalities in terms of educational achievement. As more children enrol into school there are more concerns for learning outcomes and their predictors.
Although private schools have been around for a while in Ethiopia, there’s very little research available on their effects on pupils’ learning.
Presented at the UKFIET Conference, University of Oxford, 17 September 2015
Sample Report on Logistic Operation management by Global Assignment HelpAmelia Jones
The present report is designed to provide deep knowledge about the use of forecasting in logistic operations management of Nestle which is a Swiss multinational food and beverage company headquartered in Switzerland .For more information regarding Logistic Operation management read our complete sample.
Introduction to Enterprise Architecture Leo Shuster
If you ever wanted to find out what Enterprise Architecture was, this is the presentation for you. It gives you a basic understanding of Enterprise Architecture, its goals, objectives, and benefits.
Guide to Digital and Communication Accessibility in Higher Education3Play Media
This webinar will outline considerations for building an operational framework rooted in the social model of disability. Providing these services in the context of higher education creates a unique intersection where disabled students gain independence and autonomy while also exploring their own identity and communication preferences. Eliminating barriers at the first touchpoint for students (and employees) leads to retention and fulfilling the institutional mission.
The what, why, and how of accessibility3Play Media
In this webinar, Larry Lewis, Director of Channel Sales and Strategic Partnerships at TPG, will explain “what” digital accessibility encompasses, the benefits and importance of embracing accessibility best practices, and how best to achieve a conformant result using finite resources. Participants will learn how digital accessibility is defined and how it impacts digital content developed for desktop, mobile, and kiosk platforms. In addition, they will learn three key reasons “why” digital accessibility should matter to a business, and “how” a variety of tools and services can help you achieve and maintain an acceptable, accessible framework for your digital content within a reasonable time frame, helping your company to avoid potential business risks.
In this presentation, Dr Scott Hollier addresses the latest updates from trial sites of the NDIS rollout and provides case studies examining workforce transition, funding models and marketing strategies. This presentation covers the top three ICT questions that are often asked, three important factors regarding disability and technology, useful advice for job seekers and employers, and an overview of ICT access in the workplace as well as useful resources for service providers looking to improve accessibility.
Complementing Accessibility Standards with Evidence of Commitment and Progres...Sarah Horton
Improving web accessibility can be challenging, particularly for organizations with large, complex digital estates and internal organizational structures. Efforts can be guided by technical standards, but there are shortcomings with treating accessibility for people with disabilities as a compliance effort. What if we take a process-oriented approach to accessibility, focusing on making a commitment and demonstrating progress? In this session we explore an approach to improving digital accessibility that places value on conscious, pragmatic decision-making and sharing of evidence of progress.
Presented as part of Inclusive Design 24 (#ID24), May 21, 2015: http://www.inclusivedesign24.org.
Sample Report on Logistic Operation management by Global Assignment HelpAmelia Jones
The present report is designed to provide deep knowledge about the use of forecasting in logistic operations management of Nestle which is a Swiss multinational food and beverage company headquartered in Switzerland .For more information regarding Logistic Operation management read our complete sample.
Introduction to Enterprise Architecture Leo Shuster
If you ever wanted to find out what Enterprise Architecture was, this is the presentation for you. It gives you a basic understanding of Enterprise Architecture, its goals, objectives, and benefits.
Guide to Digital and Communication Accessibility in Higher Education3Play Media
This webinar will outline considerations for building an operational framework rooted in the social model of disability. Providing these services in the context of higher education creates a unique intersection where disabled students gain independence and autonomy while also exploring their own identity and communication preferences. Eliminating barriers at the first touchpoint for students (and employees) leads to retention and fulfilling the institutional mission.
The what, why, and how of accessibility3Play Media
In this webinar, Larry Lewis, Director of Channel Sales and Strategic Partnerships at TPG, will explain “what” digital accessibility encompasses, the benefits and importance of embracing accessibility best practices, and how best to achieve a conformant result using finite resources. Participants will learn how digital accessibility is defined and how it impacts digital content developed for desktop, mobile, and kiosk platforms. In addition, they will learn three key reasons “why” digital accessibility should matter to a business, and “how” a variety of tools and services can help you achieve and maintain an acceptable, accessible framework for your digital content within a reasonable time frame, helping your company to avoid potential business risks.
In this presentation, Dr Scott Hollier addresses the latest updates from trial sites of the NDIS rollout and provides case studies examining workforce transition, funding models and marketing strategies. This presentation covers the top three ICT questions that are often asked, three important factors regarding disability and technology, useful advice for job seekers and employers, and an overview of ICT access in the workplace as well as useful resources for service providers looking to improve accessibility.
Complementing Accessibility Standards with Evidence of Commitment and Progres...Sarah Horton
Improving web accessibility can be challenging, particularly for organizations with large, complex digital estates and internal organizational structures. Efforts can be guided by technical standards, but there are shortcomings with treating accessibility for people with disabilities as a compliance effort. What if we take a process-oriented approach to accessibility, focusing on making a commitment and demonstrating progress? In this session we explore an approach to improving digital accessibility that places value on conscious, pragmatic decision-making and sharing of evidence of progress.
Presented as part of Inclusive Design 24 (#ID24), May 21, 2015: http://www.inclusivedesign24.org.
Inclusive Design in the Recruitment Process – and Wider Applications3Play Media
During this session, we will discuss how the principles of inclusive design can be applied to the recruitment process to reduce access barriers for disabled applicants. We will discuss how inclusive design can be applied in other areas of workplace policy and practice.
Beyond Compliance to Innovation: The business case for accessibilty - MaRS Be...MaRS Discovery District
Come 2012, Ontario will enforce its new Customer Service Standards for people with disabilities. Legal obligations aside, companies that view accessibility as an obstacle rather than an opportunity miss tapping into a market segment that wields $25 billion. Hear from consultants and product developers on how you can turn accessibility into profitability.
Alexander Levy
Edie Forsyth
Jutta Treviranus
http://www.marsdd.com/events/details.html?uuid=39abcd71-153e-4217-9bdb-ec0e8825aadd
Forms for All: Building Accessibility into UiPath App DesignDianaGray10
Explore the world of accessible app design. We'll dive into common accessibility challenges faced by users in online forms and uncover practical solutions. Learn how to identify and rectify barriers that hinder user interaction, ensuring your forms are navigable and usable by all. This session will provide valuable insights into creating more inclusive online experiences, making your apps not just functional, but more accessible.
Topics covered in this session include:
• The Importance of Accessibility
• UX Accessibility Examples
• Adding Accessibility to Apps
Speaker:
David Kroll, Director, Product Marketing @Ashling Partners and UiPath MVP
Marketing Without Barriers: Considering Digital Accessibility for Customers a...Whole Brain Group, LLC
There are 57 million Americans living with a disability, and many of these people need to use assistive technology to interact with websites and digital marketing materials. If your website and marketing materials aren't created properly, they won't be compatible with these devices, and you could be unintentionally excluding customers who would otherwise like to buy from you. You can also be at risk for legal liability if you're in an industry that is subject to accessibility compliance regulations.
This talk illustrates why businesses and marketers should be thinking about accessibility when they develop marketing plans and launch digital campaigns.
Presentation slides from the Accessibility Directorate of Ontario as part of the Community Garden Accessibility webinar hosted by Sustain Ontario's Food Access Peer Learning Circle held on March 11th, 2015.
The NDIS: a role-based ICT approach - Dr Scott Hollier at the Disability Empl...Media Access Australia
Dr Scott Hollier discusses the necessity of ICT accessibility, providing an in-depth review of Media Access Australia's 'Service Providers Accessibility Guide', covering the topics of policy & legislation, web accessibility, document creation, email & social media, Windows, Mac, iOS, Android and more.
Positioning the User in Mobile Locative AppsGlen Farrelly
The locative function of mobile devices is enabling more people to connect to spaces where we live and work. This presentation introduces locative media, offers a brief overview of how people are using the geolocative functionality on their mobile apps, and outlines a few tips for developing or maintaining a locative app.
Social Georeferencing: A Model for LibrariesGlen Farrelly
I have conducted survey and ethnographic research that has shown people value geographically relevant information and that they will georeference information themselves for a variety of motivations.
Yet the current mechanisms in library collections to georeference information through automation or manual effort are often not sufficient. Current projects are providing online, collaborative tools to allow people to georeference material. This crowdsourcing model of social georeferencing is not only scalable but also allows people to determine the place of information resources that they find meaningful.
This presentation will introduce the core concepts of geographic relevance, georeferencing mechanisms, geosocial networking, and locative technology to present a model for libraries to consider that may help bring their collections into the field.
Putting Locative Technology in its Sense of PlaceGlen Farrelly
As we interact and learn about places, we bestow meaning on such places, forming the mental concept of a sense of place. Mobile devices and location-based services (LBS), a.k.a. locative media, may alter our everyday relationships of place. This paper reports on an exploratory survey study conducted on the elements that comprise sense of place and the role of (LBS). It was found that sense of place arises from diverse information sources, is multimodal and individualistic. Findings also suggest LBS can improve sense of place by enhancing people’s familiarity, personal engagement, and social connection to place. Respondents also identified barriers to their use of LBS.
Facilitating Online Discussion in e-LearningGlen Farrelly
As with in-person classes, discussion amongst instructors and students is central to most e-learning programs. This presentation looks at leading methods for facilitating online discussion. I will group them by methods that are largely synchronous or asynchronous.
User-Generated Map and Meaning Making via FoursquareGlen Farrelly
Due to prior technical barriers, it was difficult for citizens to make and distribute their own maps and geographic information. The mobile application Foursquare , however, is giving citizens the power to define, annotate, and discover their own spaces.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
3.
Accessibility Introduction
• Accessibility is availability of resources & services
to people regardless of their abilities
• Digital Divide and Disability Divide
• Areas of disability:
• Vision
• Hearing
• Mobility & Motor Control
• Cognitive & Mental Health
4. Domains of Accessibility
1. Employment
2. Information and Communications
3. Transportation
4. Design of public spaces
5. Disability
• Social model of disability
(compared to medical and charity models)
• Disabled people vs. people with disabilities
• Situational disabilities
• Temporary disabilities
• Disabilities can be invisible
6.
Barriers
Types of barriers:
1. Information or Communication
2. Technology
3. Attitudinal barriers
4. Organizational barriers
5. Physical
7. Info System Barriers
• Vital information in images only
• Menus or graphs using only colour for differences
• Fan-out menus that require precise control
• Tiny font size or locking in font size
• Not allowing cursor to be controlled by keyboard
9. Inclusive & Responsive Design
• Inclusive Design = "design that considers the full range
of human diversity with respect to ability, language,
culture, gender, age and other forms of human
difference" (OCADU)
• Responsive Design = "aimed at crafting sites to provide
an optimal viewing experience… a wide range of
devices from desktop computer monitors to mobile
phones“ (Wikipedia)
10. Accessibility for Ontarians with
Disabilities Act (AODA)
• Goal is for an accessible Ontario by 2025
• Applies to people who live, work, or do business
in Ontario
• Companies with 20+ employees must submit
accessibility report
• Exemplar for other jurisdictions
11. Methods for Accessibility
Main ways to offer accessible content:
– Assistive Technology
– Automated Conversion
– Human Development
12. Accessibility in Information Systems
External-facing:
• Websites and e-Business portals
• Self-serve kiosks
• Mobile apps
• Communications (print, video, podcasts, in-person)
Internal:
• Intranets
• Business software (purchased or custom built)
• Finding aids
13. Implementing Accessibility
Know Your Audience
• Informal data
• Research audience (via survey, focus groups,
interviews, etc.)
Accessibility Experts
• Many consultants specializing in this, but
check their credentials
14. Guidelines
• Web Content Accessibility Guidelines (WCAG)
–Four Principles: perceivable, operable,
understandable, robust
• IBM Guidelines for Accessible Hardware & Software
• Disability specific guidelines
17. Resources
• W3C (guidelines)
• WebAim (education support & tools)
• O’Reilly Media (education material)
• Inclusive Design Research Centre
@ OCADU (education program)
• Accessibility Camp Toronto (events)
18.
More Information….
For links to websites & concepts discussed,
visit my Delicious bookmarks:
http://delicious.com/glenfarrelly/accessibility
Editor's Notes
Hi I’m Glen Farrelly, a PhD student University of Toronto’s iSchool. My background and interests are in designing and understanding digital user experiences. I believe that for everyone to be able to enjoy and benefit from digital media, it should be accessible to them.
Accessibility, put simply, means that people can access – that is find and use – information or resources.
I’m going to talk today about accessibility as it applies to the information systems that you’ve been discussing the past few weeks in this class. As future professionals with many of you likely working in Ontario, this topic is of particular importance as Ontario is one of the only jurisdictions that is legally requiring accessibility. I’ll talk more about this later.
Here’s an outline of the topics I will be covering.
Accessibility, in the context of today’s discussion, refers to the availability of resources & services to people regardless of their abilities
People can be blocked by barriers based on: Vision, Hearing, Mobility or Motor Control, Cognitive Ability, and Mental Health.
The problematic issue of accessibility particularly in regards to digital media has created a gulf known as the “disability divide”. The disability divide draws upon the concept of the digital divide, wherein the world is increasingly divided between those who have access to Internet and those who do not. As the ability to use the Internet is required for more aspects of life, this inaccessibility further prevents disabled people from greater societal participation
Ontario is really a leader in regulating accessibility across various commercial, organizational, and governmental sectors. The Ontario government through their Ontario’s Integrated Accessibility Standards Regulation policy conceives of accessibility as publicly occurring within four domains:
1) Employment 2) Information and Communication 3) Transportation 4) Design of Public Spaces
As this is an information systems class, we are going to focus on #2: information and communications. But it is good to know of the other domains as you’ll likely encounter these in other aspects of your life.
There have been different ways of conceptualizing disability. Earlier models conceived of disability as a medical issue that needed to be cured or treated or as charity cases that needed to be overseen and cared for.
A contemporary and more egalitarian model is called the social model. [Ask class if anyone can define the social model]
Within the social model of disability, disability is not considered an inherent condition of an individual, but is caused by societal structures that do not accommodate impairment and thus disables people. Throughout this lecture, I used the term “disabled people” – some might be more familiar with the term “people with disabilities” – but in line with the social model people don’t have inherent disabilities; instead they are disabled by artificial barriers.
Disabilities may not be readily apparent. The number of people affected by accessibility is much greater when one considers that it pertains to those with permanent conditions, temporarily disabled (e.g., broken arms), situationally disabled (e.g. loud environments preventing hearing audio), and those with diminishing capacity (e.g., elderly). [Ask class if they can think of any example of situation or temporary disability.]
Thus in various scenarios and environment - We can all be disabled.
To remove barriers, we must first realize they are there. There are different types of barriers, such as: [Ask class for an example for each.]
- Information or Communication (e.g. TV without captioning)
- Technology (e.g., doesn’t enable adaptive technology to work)
- Attitudinal barriers (e.g., thinking disabled people are inferior)
- Organizational barriers (e.g., hiring policies)
- Physical (e.g., stairs)
For this class, the first two are most applicable – although often all these barriers can exist at the same company or organization. Thus addressing one without the other may not result in the desired benefits.
Here are some examples of accessibility problems related to information systems and the Internet.
Here are some examples of barriers in information systems or Internet content.
Approximately 1 in 7 Ontarians identified as disabled = 1.85 million people. That figure is expected to rise to 1 in 5 people by the year 2036 as our population ages.
Social considerations - Studies reveal the tremendous impact Internet access can have on disabled people. Researchers have also studied homebound elderly and disabled people before and after getting Internet access, and they found using the Internet decreased feelings of isolation and depression. Also, online shopping was found to reduce mobility disability.
Legal requirements – Ontario has a new law regarding accessibility, which I will discuss, but even before this law inaccessibility was considered prohibited discrimination under Canada’s Charter of Rights and Freedoms.
Business reasons: increase reach or new markets. E.g, Good Grips utensils designed for arthritis but widely popular, curb cuts for wheelchairs but makes life easier for strollers/bikes, screen readers for blind people but great for motorists.
Ancillary benefits: such as improving interoperability and performance, optimizing for search engines, and demonstrating corporate responsibility.
Inclusive Design and Responsive Design are terms you’ll encounter at iSchool and in your working career as they are becoming increasingly de facto standards.
The terms, however, are often used interchangeably and incorrectly.
Inclusive design is the term most often associated with making things accessible. However, developers fully using responsive design will develop in such a way that their content works for most, if not all, user devices – such as screen reader.
Accessibility for Ontarians with Disabilities Act or AODA was passed in 2005 with the goal of making Ontario accessible for people with disabilities by 2025.
The regulations apply to people who live, work, or do business in Ontario. Where the rules will be most enforced will be in regards to businesses, government, and education.
If you are working for a company now with over 20 employees by December of this year your company must submit to the Ontario government a report on how the company is working towards accessibility. There are other reports and actions due in the coming years. The Ontario government has a Accessibility Compliance Wizard that walks one through compliance issues with a calendar of key dates.
If you aren’t living or working in Ontario, you may still encounter AODA or rules like it as Ontario is being observed by other provinces and countries as an exemplar. More jurisdictions are moving forward or considering similar legislation.
There are 3 ways to offer accessible content. [Ask class if they are familiar with each item.]
1) Assistive and adaptive technology changes the modality of one form to an accessible form. For example, screen reader software can read the contents of a webpage to a blind person. But even though tech continues to get more sophisticated there are still problems, for example screen readers cannot compensate for images that don’t have alternative text to describe it.
2) Automated conversion can be done by machines or computers in various ways. YouTube has free software to automatically caption user videos. Solutions like this may address the challenge of making the extreme long tail of online content more accessible but they still present barriers. For example, I’m dubious that auto captioning software will be able to compensate for poor audio levels, overlapping speech, or slang.
Human development is probably the best way to make content more accessible. That is, the content creators build the content in ways that extend its functionality and flexibility. For example, describing the meaning of an image is best done by image creator.
As you are studying and working in various information fields, you will encounter accessibility in various different products and services.
Implementing accessibility can seem like a lot to do and may seem like it is difficult to know where to start. The first step should be knowing your audience or customers. Know what their needs are and then work to achieve this goal first. You can learn about your audience through informal data (e.g. customer service reports) or formal research via surveys or focus groups.
Accessibility experts – are proliferating now, be careful. Hiring outside consultants who specialize in web accessibility can be a solution. Yet, with any field where a client is not able to judge the quality of an expert’s work, it is possible for experts to abuse their position. So check a consultant’s past work and references first.
In 1997, the World Wide Web Consortium (W3C) announced the formation of its Web Accessibility Initiative (WAI). The WAI was a collaborative effort from industry, advocacy organizations, disability specialists, and academia. Their Web Content Accessibility Guidelines (WCAG) was released in 1999 and updated into a second version 2008. It is the second version known as WCAG 2 that is in use today.
Despite criticism, WCAG is the leading international standard and the basis of international policy and law, including US’ Section 508, AODA, and an ISO standard. I have the links to these at the end.
If you will be developing hardware or software, IBM guidelines are among the most recognized.
For those working with a specific disability group, such as autism or epilepsy, there are disability specific guidelines that go beyond the others.
There are various ways to make sure your content is accessible.
Automated solutions - As the many techniques required to implement accessibility are scaled across the hundreds or thousands of webpages in a website for instance, it can become practically impossible to catch all accessibility errors and omissions. Testing software could allow practitioners to quickly and affordably test their entire website, reveal and correct errors, and thus improve accessibility.
Expert testing – involves hiring a specialist to either test your site for you or to go over it with you in a meeting.
The best solution is testing with your users over various abilities. Ultimately, some techniques cannot be tested by software and require human review with disabled users.
The above diagram is a model I developed. It highlights how all the components we have been talking about and others work together to help with the implementation and diffusion of accessibility, particularly within a website context.
Implementing accessibility may require new ways of programming and designing for many practitioners. Support material (e.g. instructional material, checklists, sample code, etc.) is therefore crucial. There are information resources, toolkits, events, and classes locally and in North America that help people deliver accessibility.
Here are some examples.
As people increasingly integrate online activities into their lives, a digital, disability divide exists between those who can and cannot access online content. Alterations to web design and code can remove barriers that otherwise lock disabled people out of online participation. As information professionals it is up to us to do our best to remove the disability divide.
For links to websites & concepts discussed, visit my Delicious bookmarks at the URL above.