Our mission and an overview of our tools & services
October 2021
How can ACC help you?
POWERFUL COMMUNICATION IS NO
LONGER THE PREROGATIVE OF
TRADITIONAL ADVERTISING AGENCIES
Which is why the
Association of Communication Companies
opened up to all creative agencies
Advertising – Activation – Content - Digital – Events – PR & Influencer
Our 160 members & their roots
What do we
‘creative agencies’
stand for?
agencies
We are entrepreneurial places to work, with a diversity of talents and skills
creativity
We distinguish ourselves via conceptual thinking and applied creativity
communication
We are customer centric and go from insights over tools to implementation
What do we all have in common?
What is our Uniqueness:
Having creatives and thinkers under one roof
ACC’s mission:
… is to upgrade,
promote and defend
the added value of our
members towards
(future) employees,
clients, authorities, press
& public
TO UNITE AND EMPOWER ALL
COMMUNICATION AGENCIES IN THEIR
INDIVIDUAL INTERESTS AND COLLECTIVE
AMBITIONS
ACC’s purpose:
• A mini-soccer tournament with up to 12 agencies
• Reflecting our core values of collegiality and fair-play
Belgian Agency League – by ACC
How do we work?
We have a small team of dedicated people
Laurien Engels/Project Manager
Robin Mosch/Project Manager
Victor Buisseret/Sustainability Mgr
Johan Vandepoel/General Mgr
Stéphanie Vazquez/Office Mgr
5 Competence based Expert Centers:
• Brand Activation
• Content Marketing aka Custo
• Event Marketing
• Public & Influencer Relations
• Digital Marketing
5 Cross disciplinary Expert Centers:
• Legal & Finance
• Sector Challenges
• Strategic Planning
• Young Accounts
• Young Dogs
But we have a huge team of volunteers
5 Competence based Expert Centers:
• Brand Activation: Daniel Schots / BBDO
• Content Marketing: Michel Libens/ Propaganda
• Event Marketing: Bert Knuts/ Event Masters
• Public & Influencer Relations: Andrew Vassallo / Walkie Talkie
• Digital Marketing: TBC
5 Cross disciplinary Expert Centers:
• Legal & Finance: Dirk Debeys / mortierbrigade
• Sector Challenges: Francis Lippens / FamousGrey
• Strategic Planning: Vincent d’Halluin / mortierbrigade
• Young Accounts: Margaux Mariens/ mortierbrigade
• Young Dogs: Nick Moors /TBWA & Chiara Scherpereel / LDV United
With very motivated Presidents
And a very committed Board of Directors
• The Expert Centers are at the heart of the ACC
• They initiate and elaborate actions, services and tools
• The dedicated team serves as facilitator
• The CEO represents the members and serves as ‘advocate’
• The Board of Directors provides guidance and feedback
Who does what?
What do we do for you?
• We Regulate
• We Stimulate
• We Investigate
• We Educate
• We Celebrate
• We Communicate
We have 6 priorities:
1. WE REGULATE
Code of self-discipline & Ethical Committee
• An UBA approved template to officialise
relationships between clients & agencies
• Suitable for all communication disciplines
• Updated on talent & intellectual property rights
and privacy legislation (GDPR)
• Available in 3 languages
A client/agency contract, by ACC & UBA
• Guidelines to streamline competitions
• For all kind of commercial pitches:
• Long term relations or ad hoc pitches
• All kind of disciplines (also events, content, PR,…)
• They are not binding law, but...
• If violated by a prospect, ACC puts pressure
UBA/ACC/UMA Competition Charter
• Leaflet with practical tips for a
’Happy pitch’
• A practical overview of the
basic pitch procedures
• For CEO’s, CSD’s and new bizz
managers
Questions to ask “when the call comes’
• Practical guides with do’s & don’ts
• For public servants
• Different versions: Federal & Flemish TIPS
• Taskforces with Kortom, VVSG and EBP to
create ‘model tenders’ for main activities
Tips for Government Pitches
• A 2-step process to protect strategies and concepts in and after a
pitch process for 5 years
• Put the ACC-protected logo on your presentation
• Create an i-depot: https://www.boip.int and pay 35€
ACC protected tool
• ACC is one of the founders of the Communicatie Centrum / Centre de la
Communication (ex RVdR) and JEP, together with UBA and the media
(saleshouses)
• Membership of ACC also includes membership of CC& JEP
• This provides an advantage, as adherence to JEP is often requested in case of
government pitches
• This also includes an engagement to respect the self disciplinary codes of the
JEP (sectorial codes and codes of conduct)
• NEW: Every ACC member can/should assign a JEP Ambassador
JEP membership is included in ACC-fee
• A set of guidelines for Native Advertising
• Co-written by CC, ACC and UBA
• Controlled by JEP in case of complaints
Native Advertising Guidelines, written by our EC CM
Influencer Guidelines, written by our EC
P&IR
• As a response to the ‘recalled’ Influencer
Guidelines from the FOD Economy
• Under the umbrella of CC
• Approved by all other Belgian associations
(BAM, UBA, Feweb)
• Controlled by JEP
• A service agreement template
• To streamline agreements between agencies
and influencers
• And to guarantee respect for the Influencer
Guidelines
Contract Template for Agencies/Influencers
• A set of Guidelines for the Selection of an AV
production company
• Purpose is to provide clear indications of what
is to be expected from all parties
• It comes with a Briefing Template for an
audiovisual production
AV Production Guidelines
Specific initiatives for the Event agencies:
Membership Event Confederation is included
• E-C was founded by ACC, BESA & Febelux in 2020
• It is open to all Associations in the Event industry
• It defends the broad interests of the event sector
• And serves as the lobbying organisation for event associations
Dear receiver of this invoice,
These are turbulent times for everybody and every business.
Especially for the creative industry. Yet, we witness a tremendous sense of
adaptation, flexibility and solidarity.
The agency that sends you this invoice undoubtedly has been working in quite
difficult circumstances over the past year to come up with innovative solutions
to help you grow or at least maintain your business.
And in doing so, they involve suppliers and freelancers for whom it is even
more difficult to make ends meet.
Each invoice stands for a team of hardworking people: strategists, project
managers, creative teams, producers, technical people and suppliers, who
dedicate all their talents to the success of your brand and company.
Which is why the Association of Communication Companies and the Event
Confederation humbly ask you to pay their invoices within the agreed terms,
preferably within 30 days. And by doing so, to respect the European Late
Payment Directive.
Thank you for your understanding and cooperation,
Johan Vandepoel
CEO Association Communication Companies
Vinciane Morel
President Event Confederation
A special thanks to Ogilvy Romania and Ogilvy Social.Lab Brussels for the campaign.
Open Letter to respect 30d Payment Terms,
endorsed by UBA
Massive Press coverage
Educating the event sector post Covid
• Different interpretations taks levels on catering (2020)
• Different interpretations on taks deductibility (2021)
We set things straight regarding taks audits
• A template in collaboration with MVVP lawyers
• For creative/commercial interim independents
• With clauses that minimize fiscal/social hazards
• Available in NL, FR, ENG
• Downloadable on acc.be
Standard Freelance Contract
• A template that regulates the cession of rights
from actors and authors
• Mainly in the field of interviews for content
purposes
• Created by AdaStone Law
• Downloadable on acc.be
Cession of Rights Permission template
AFSTAND VAN RECHTEN
Ik, ondergetekende:___________________________________________________
(Vul naam en voornaam in)
Geboren op: _________________________________________________________
Gedomicilieerd te : ____________________________________________________
(Vul straat, nummer, postcode en stad in)
geef mijn akkoord om:
- gefotografeerd /gefilmd/geïnterviewd te worden in het kader van de campagne [vul naam van
de campagne in];
- dat mijn naam, afbeelding, stem, werken en alle andere aspecten die me betreffen,
gefotografeerd, gefilmd, en vastgelegd mogen worden met het oog op de verspreiding hiervan
aan het publiek;
- en bijgevolg om de nodige rechten voor de exploitatie en de mededeling aan het publiek van
deze afbeeldingen, filmen en geluidsbanden af te staan aan [vul naam onderneming in],
gevestigd te [vul adres onderneming in], ingeschreven in het KBO met ondernemingsnummer
[vul ondernemingsnummer in] (hierna, de ‘Onderneming’).
De rechten die worden afgestaan behelzen onder meer de persoonlijkheidsrechten (recht op afbeelding,
naam en stem) en de auteurs- en naburige rechten verbonden aan mijn werken (het recht om mijn stem
en afbeelding vast te leggen en op te slaan, om de beelden te kopiëren, aan te passen en te verspreiden
naar het publiek, zonder enige beperking in hoeveelheid, integraal of gedeeltelijk, via elke drager en in
formaat, en in het bijzonder het recht om de sequenties van beelden te digitaliseren of laten
digitaliseren, te kopiëren of laten kopiëren, in het verkeer te brengen, te verspreiden, verkopen of laten
verkopen; het recht om de werken te verhuren, mee te delen aan het publiek, overal en via elk kanaal of
medium, daarbij inbegrepen de uitzending via netwerk en/of andere systemen voor telecommunicatie
(analoog of digitale radiogolven, analoge of digitale kabel, Internet - inclusief sociale medianetwerken -
satelliet, analoog, mobiel netwerk) rechtstreeks of on-demand; het afgeleide en secundaire
exploitatierecht, in het bijzonder op alle papieren dragers (pers, affiches, magazines, boeken), audio en
visuele dragers (digitaal of fysiek).
Deze afstand, waarvan ik het ongestoord genot garandeer, is gedaan ten kosteloze titel, voor de
volledige duur van de bescherming van de rechten, wereldwijd, voor alle talen en via alle dragers zoals
hierboven omschreven.
De Onderneming:
- is de enige die kan beslissen omtrent de hierboven genoemde rechten en werken tijdens de
uiteindelijke montering van de beelden, inclusief het volledige of gedeeltelijke gebruik;
- kan deze rechten afstaan aan elke derde;
- is niet verplicht mijn naam en titel te vernoemen in de (eind)generiek van de filmen.
Datum :………………………………………………………………
Handtekening:…………………………………………………
(voorafgegaan door “gelezen en goedgekeurd”)
• A standard form to unify Purchase &
Sales terms
• To avoid non signing by clients, mainly
among event agencies
• Developed by AdaStone Law and
accredited by ACC
• Downloadable on acc.be
Standard Purchase & Sales Templates
2. WE STIMULATE
Strengthen our business consulting skills
 Via Solvay Creative Consultancy Program
Better quality education inflow
 Via Whitepaper, EC Young Talent, School Corner
Stimulating collaborations between agencies
 Via ACC MatchMaker Engine
Accelerate diversity in agencies
 Via Immersion Day & Roadshows w/ ASATT
Become a leading force in ESG
 Via creation Expert Center Sustainability
The President’s agenda:
• 1st Creative Consultancy Program with Solvay
• 26 CEO’s and their SD’s: 10 days training + Hackaton
• 2nd ‘improved’ edition planned for 2022
1. Strenghten our business consulting
skills
Training & integrating better qualified school leavers
What did we do so far?
• Surveys with agency managers & youngsters to define needs & gaps
• 3 World Cafés (2FL/1FR with 12 Universities & Colleges + agency representatives)
• ACC Whitepaper for the entire educational sector with next steps w/o 11/10
What do we plan as of October:
• Creation of our 1st mixed Expert Center “Young Talent”, with agency HR managers
and School representatives
• Survey among all Universities and Colleges to:
• Update our database
• Ask for their needs regarding guest lecturers, agency visits, internships, speed-
dating sessions, educational programs and research programs
• Creation of an online platform “School corner” on which Agencies & Schools can
consult and schedule all of this
2. Better quality education inflow
Whitepaper: a 26p recommendation
For schools – students - agencies
A plan to connect complementary ACC agencies
• Goal: explore eco-systems & alliances among agencies from different disciplines
• We created a Tinder-like MatchMaker Engine, based on:
• Complementarity in agency services
• Similarity in values and agency culture
• 36 agencies filled in their profile, Matching starts w/o 18/10
3. Stimulating internal collaboration
A plan to close the diversity-gap in our sector
• Goal: to assure that our consumer insights cover the entire population
• Problem setting:
• We have no clue of the (media) consumption & values of a growing part of our population
• Lack of esteem for our profession and absence of role models are main barriers to join us
• Our plan: to connect people with migration background and agencies via ASATT
• Immersion Day for agency managers and A Seat At The Table: March 2022
• Four Roadshows for 100 youngsters @ 12 agencies in Antwerp, Brussels (2x) and Ghent
• Followed by selective invitations for ACC & participating agencies’ trainings & events
• First Roadshow: November 24th
4. Accelerating Diversity in our sector
• Environmental Societal Governance
• Stands for Climate change (sustainability) and Social inequality (D&I)
• If we don’t act now, there will be serious (financial) implications
• ACC intends to become a partner in action to its’ members and stakeholders
• This will become actionable in the form of:
• Mainstream Operations: what our members do to measure, reduce and offset
• Downstream Operations: what we can do to get our suppliers to do the same
• Outstream Operations: to have an impact on clients, business, consumers (w/ UBA&CC)
• We hired a new Sustainabilty Manager and will create a new Expert Center
5. Become a leading force in ESG
COLLAB: a Client/Agency evaluation tool
3 dimensions
•EXPERTISE
competence & skills for an effective relationshi
•PROCESS
efficiency of the relationship
•ATTITUDE
general ‘chemistry’ and value matching
Several options of evaluation
360°
Brand Agency
180°
Brand Agency
90°
Brand Agency
evaluates
evaluates
evaluates
A standardized Belgian benchmark
Based on 433
interviews so far
Broadly accepted by brands & agencies
participating brands participating agencies
Attractive pricing for ACC members
• In partnership with PitchPoint, UBA and inspired by IPA
• We will publish a paper with all existing remuneration modes
• We will instruct agencies how to move towards more
sophisticated – value based – remuneration modes
• Next Step: validation by UBA
Educate on “Pricing for Success”
The 6 pricing Models
The 6 pricing Factors
Students & Interns
• What: ACC coordinates all applications from schools wanting to visit
an agency: +/- 40 groups, mainly ATL & digital agencies
• Target: last year students marketing & communication
• When: All year through, depending on availabilities agencies
• Was extended to Event Marketing and Content Marketing
Open door Days
• Purpose: to ensure students to prepare in the
best way for a job in the creative industry
• In the Toolkit, we offer:
• A charter with 9 criteria and guidelines (incl
NDA template)
• A checklist with criteria for a good internship and
guidelines
• A Certificate with logos ACC and agency
We offer Internship Toolkits & Certificates
Criteria for ACCredited Internships Checklist *Mandatory
1. Profile domain*
The intern should belong to a job profile domain within Marketing Communications: Advertising,
Event management, PR, Brand Activation, Content Marketing and Digital:
2. Development plan*
The intern and the agency should draft a development plan with details about the internship.
3. Content*
The content of the internship should include relevant tasks from the job profile domain, real client
cases and exposure to the other job profile domains within the agency.
4. Mentoring*
The intern should have both a school and an agency mentor, responsible for following up the intern’s
progress.
5. Duration & Workload
A minimum duration of 10 weeks is recommended within a standard 38 hour per week workload.
6. Recognition
The intern should be encouraged to pitch his/her own ideas, work on their execution and be
acknowledged for them thereafter.
7. Legal requirements*
Interns should work under a standard internship agreement, stating legal rights and obligations.
8. Reimbursement of expenses
ACCredited internships are unpaid, but reimbursement of costs is recommended.
9. Evaluation*
The interns should be evaluated by both mentors, according to predefined criteria.
Overview of responsibilities
School Agency
Provide job profile curriculum Provide knowledge and experience for the different job
profiles
Assign a school internship mentor Assign an agency internship mentor
Participate in drafting the development plan Participate in drafting the development plan
Implement a minimum internship length Organise a 30 min per week 121 meeting
Provide a standard legal internship agreement Assign real client case tasks to the intern
Provide insurance coverage Ensure recognition where appropriate
Facilitate a final evaluation Provide reimbursement of expenses
Provide a final evaluation
We give guidance to jobseekers
• All ACC members can put job offers on
our site for free
• For full time or part time jobs, freelancers
or internships
• For jobs in Client Service, Creative,
Strategic or Technology departments
We offer a free Job Corner on our website
We organize speed dating sessions
Talent search @ The Hunt, CDate Night & YET Day
YOUNGDOGS: pitch sessions for Young Creatives
6 pitches per year
Real clients - real briefs
Creatives under 28yo
(both working & studying)
Two weeks to work on brief
Ideas are judged by 2 or 3
Belgian CD’s & client
Winners get ticket to Cannes
• A dating-site for young creatives looking for a partner
• 30% of young creatives are looking for a creative partner
• Admates is free of charge, sponsored by MM & ACC
• Admates features ‘Bros&Sis’: experienced creative advisors
• www.admates.online
ADMATES by YoungDogs, MM & ACC
• There is a strong demand for more/better freelancers
• More disciplines, more variation jrs vs srs, even internships
• There is a big need for a performant platform to display offer freelancers
• Informative, re-active, transparent
• ACC has a partnership with The Maffia
• They address our needs and offer rebates to ACC members:
• Diversification of profiles
• Transparent price model and rebates for ACC members
• €55 rebate on finders’ fee < 1 month
• €1.000 rebate on finders’ fee > 1year
We professionalized the Freelance offer
• What: a helpdesk with a lawyer company, specialized
in marketing & communication
• How much: €185/question/90 mins or, if complicated
they will send a quote upfront
• When: available at all times
We offer a Legal Helpdesk with AdaStoneLaw
• Reclame voor elk medium (internet, TV, radio, cinema, outdoor, pers, etc.), promotionele
verkooptechnieken en handelspraktijken
• Sponsoring, merchandising, events, wedstrijden en tombola’s
• Eerbied voor het privéleven en bescherming van persoonsgegevens
• Prijsreglementering
• Verpakking en etikettering
• Commerciële communicatie betreffende specifieke producten en gericht op gevoelige
doelgroepen (tabak, alcohol, medicamenten, kinderen)
• Elektronische handel
• Auteursrecht, merkenrecht, tekeningen en modellen, recht op afbeelding
• Juridische aspecten van PR-opdrachten
• Reclametechnieken, product placement, teasing
• Algemene contractuele beginselen uit de reclamesector
• Algemeen advies over de Tax Shelter
Typical questions for the Legal Line
• What: advice from a lawyer company, specialized in tax law
• How much: standard tax/juridical questions at a flat rate of €185.
For more complex matters, you will receive a quote
• When: available at all times
Tax advice from Lauwers & Seutin
• A good briefing is key for a strong campaign
• ACC & UBA developed briefing templates for
• Integrated campaigns
• Event Marketing campaigns
• Content Marketing campaigns
• Public & Influencer Relations
• Combined with MasterClasses @UBA
Briefing Templates, by ACC and UBA
3. WE INVESTIGATE
• 4th You & Corona Survey in Q1/21
• Extra questions on:
• Issues with resilience @work
• Homeworking issues: impact on extra benefits mobility
and home office
• Who looked for extra funding or took a loan?
• 86 agency (groups) participated
• Survey “Employees & Corona” in Q1/21
• To check on homeworking and resilience
• 675 employees from 77 agencies participated
• Agencies >3 employees got their own report
Monitoring the Corona-impact to our sector
Salary & Hourly Rates survey
Including overview extra benefits
Incl. Hourly Rates employees & Daily Rates freelancers
Including Age, Gender and Origin
Profitability Survey: why do we need it?
Profitability Survey: checking your KPI’s
• A survey, called Custometer
• Conducted by Insites
• Measures online & offline content
• Provides feedback on readership
• Measures effect on brand perception
We offer Content measurement tools
4. WE EDUCATE
• The Trip Advisor for trainings, courses and
events in our sector:
• ACC initiated, ACC hosted or ACC endorsed
• For members/non members; interns/jrs/srs/all
• For Account Mnt, Creative-, Financial-, Mnt-,
Personal-, strategic- and Techology Skills
The Brainery: our platform for trainings
Some Brainery Trainings
Negotiation with procurement
Pricing Creativity
2nd European Edition Content Marketing World
Creative Strategy Night (APG UK Winners)
Training for Strategic Planners
HYPE Cycle for Strategic Planners
HYPRE Cycle for PR Executives
FAME Cycle for Account Managers
Free Young Account Bars
Mini cycle media essentials for accounts
23/11: Legal Day with AdaStone - Part 1
23/11: Legal Day with AdaStone - Part 2
What: online learning programs w/ exam
Foundation Certificate:
young accounts/ strategic planners
Effectiveness Essentials Certificate:
accounts/ strategic planners
Advanced Certificate in Effectiveness: high
potential agency leaders
Online Learning Certificates iaw IPA UK
Other ‘Educational’ initiatives:
• At AP Hogeschool Antwerp
• Supported by ACC/Custo
• For students & professionals
• Benefits for ACC members
Content Mktng: Postgraduate Content Mktng
• A practical guide for clients and agencies
• Outlines do’s and don’ts when working with
several agencies in order to avoid chaos,
frictions and jealousy
• In combination with learnings from Masterclass
with ACC, UBA and EACA
A manual for Multi Agency Relationships
• Tailor made for acc members iaw Talent Lab
• Provides a recognized Certificate Prevention Advisor Level 3
• Dutch spoken; 5 working days: 19, 20, 21, 26, 27/11
• ACC members can ‘earn’ 240€: cost = 1.000€, but subsidized by KMO
Portefeuille Sectorfonds & Betaald Educatief Verlof
• Next session in 2021; 3 participants so far >< we need 6
Events: A 5 day workshop ‘Prevention Advisor’
Exchange sessions with UBA Expert Communities:
1. “Excellence in B2B CM for the EC B2B – Feb 22 – by Bart L and Koen DN
2. “Video & SEO? So different, yet so complimentary” – June 4 – by Sam B (SB) & Floris L (HH)
3. “Learnings from Cleveland” – 17 Oct – Koen D
4. “How to create a powerful content hub?” – Jan ‘19 – by Hans DL + Intracto + MM and by Air + BMW +
Newsmaster
5. “8 Rules for groundbreaking native advertising” – March ‘19– by Bart L & Pieter V
6. “How to re-brand/re-position successfully through CM” – TBC– by Olivier VdS
Training sessions for UBA Academy (always from 13.30 to 17.00):
1. “How to apply CM techniques in Internal Communication?” – 12 Sept – Michel L & Karen
2. “Social Media & Content Marketing” – 22 Oct – Tom B
3. “ROI & Content Marketing Reporting”– 10 Dec – Pieter V & Michel L
4. Client Briefing Content Marketing – 22 Oct ‘19 – Jef DB
We offer trainings on content marketing
@UBA
Content Marketing workshops with bpost
5. WE CELEBRATE
• Belgian Jury members in Cannes
present the hottest cases and their
experiences
• Targeted to young people who couldn’t
attend Cannes
• But like to party as in Cannes
• Edition 8: canceled due to corona
St-Canneke: straight from Cannes Festival
A New Platform: bestofawards.be
Combining the Best of Activation Awards …
with the Best of Event Awards, …
and the Best of Content Awards
• To promote Creative Thinking, not just effectiveness
• For strategy with strongest transformational impact
• Chosen by ACC members Effie Jury
• Handed out at the Effie’s
Initiator of Strategy Excellence Award @Effies
Partner Media Marketing AGENCY OF THE YEAR
Partner BAM MARKETING LEADERSHIP Awards
6. WE COMMUNICATE
• Sign in: www.accbelgium.be => About us => Newsletter
• Overview of ACC initiated projects
• Links to subscription- or download pages
A monthly Newsletter
An accurate website
Targeted mails & groups
Follow us on Social Media
Follow us on Social Media
Educational Specials:
BOCA Annual:
HOW TO BECOME A MEMBER?
Submit a file with the following elements:
Signed ACC Charter with declaration regarding bankruptcy, RSZ, VAT, rejection bribery, adherence to conventions
JEP, …
Last years’ balance sheet or signed Income Declaration
‘Peer’ check among existing members of main discipline
Possible issues will be handled by Ethical Committee
Measures in case of disloyal Members:
Abuses can be reported at ‘Red Line’
Issues will be handled by Ethical Committee
How to become an ACC member?
Fees are based on last year’s gross margin
THAT’S IT FOR NOW
FEEL FREE TO ADD, STEEL, COPY,
ADAPT, CHANGE, IMPROVE, …
BUT PLEASE, DO IT WITH RESPECT
AND COMMON SENSE
Thanks!

Acc credentials 10.21

  • 1.
    Our mission andan overview of our tools & services October 2021 How can ACC help you?
  • 2.
    POWERFUL COMMUNICATION ISNO LONGER THE PREROGATIVE OF TRADITIONAL ADVERTISING AGENCIES
  • 3.
    Which is whythe Association of Communication Companies opened up to all creative agencies Advertising – Activation – Content - Digital – Events – PR & Influencer
  • 4.
    Our 160 members& their roots
  • 5.
    What do we ‘creativeagencies’ stand for?
  • 6.
    agencies We are entrepreneurialplaces to work, with a diversity of talents and skills creativity We distinguish ourselves via conceptual thinking and applied creativity communication We are customer centric and go from insights over tools to implementation What do we all have in common?
  • 7.
    What is ourUniqueness: Having creatives and thinkers under one roof
  • 8.
    ACC’s mission: … isto upgrade, promote and defend the added value of our members towards (future) employees, clients, authorities, press & public
  • 9.
    TO UNITE ANDEMPOWER ALL COMMUNICATION AGENCIES IN THEIR INDIVIDUAL INTERESTS AND COLLECTIVE AMBITIONS ACC’s purpose:
  • 10.
    • A mini-soccertournament with up to 12 agencies • Reflecting our core values of collegiality and fair-play Belgian Agency League – by ACC
  • 11.
    How do wework?
  • 12.
    We have asmall team of dedicated people Laurien Engels/Project Manager Robin Mosch/Project Manager Victor Buisseret/Sustainability Mgr Johan Vandepoel/General Mgr Stéphanie Vazquez/Office Mgr
  • 13.
    5 Competence basedExpert Centers: • Brand Activation • Content Marketing aka Custo • Event Marketing • Public & Influencer Relations • Digital Marketing 5 Cross disciplinary Expert Centers: • Legal & Finance • Sector Challenges • Strategic Planning • Young Accounts • Young Dogs But we have a huge team of volunteers
  • 14.
    5 Competence basedExpert Centers: • Brand Activation: Daniel Schots / BBDO • Content Marketing: Michel Libens/ Propaganda • Event Marketing: Bert Knuts/ Event Masters • Public & Influencer Relations: Andrew Vassallo / Walkie Talkie • Digital Marketing: TBC 5 Cross disciplinary Expert Centers: • Legal & Finance: Dirk Debeys / mortierbrigade • Sector Challenges: Francis Lippens / FamousGrey • Strategic Planning: Vincent d’Halluin / mortierbrigade • Young Accounts: Margaux Mariens/ mortierbrigade • Young Dogs: Nick Moors /TBWA & Chiara Scherpereel / LDV United With very motivated Presidents
  • 15.
    And a verycommitted Board of Directors
  • 16.
    • The ExpertCenters are at the heart of the ACC • They initiate and elaborate actions, services and tools • The dedicated team serves as facilitator • The CEO represents the members and serves as ‘advocate’ • The Board of Directors provides guidance and feedback Who does what?
  • 17.
    What do wedo for you?
  • 18.
    • We Regulate •We Stimulate • We Investigate • We Educate • We Celebrate • We Communicate We have 6 priorities:
  • 19.
  • 20.
    Code of self-discipline& Ethical Committee
  • 21.
    • An UBAapproved template to officialise relationships between clients & agencies • Suitable for all communication disciplines • Updated on talent & intellectual property rights and privacy legislation (GDPR) • Available in 3 languages A client/agency contract, by ACC & UBA
  • 22.
    • Guidelines tostreamline competitions • For all kind of commercial pitches: • Long term relations or ad hoc pitches • All kind of disciplines (also events, content, PR,…) • They are not binding law, but... • If violated by a prospect, ACC puts pressure UBA/ACC/UMA Competition Charter
  • 23.
    • Leaflet withpractical tips for a ’Happy pitch’ • A practical overview of the basic pitch procedures • For CEO’s, CSD’s and new bizz managers Questions to ask “when the call comes’
  • 24.
    • Practical guideswith do’s & don’ts • For public servants • Different versions: Federal & Flemish TIPS • Taskforces with Kortom, VVSG and EBP to create ‘model tenders’ for main activities Tips for Government Pitches
  • 25.
    • A 2-stepprocess to protect strategies and concepts in and after a pitch process for 5 years • Put the ACC-protected logo on your presentation • Create an i-depot: https://www.boip.int and pay 35€ ACC protected tool
  • 26.
    • ACC isone of the founders of the Communicatie Centrum / Centre de la Communication (ex RVdR) and JEP, together with UBA and the media (saleshouses) • Membership of ACC also includes membership of CC& JEP • This provides an advantage, as adherence to JEP is often requested in case of government pitches • This also includes an engagement to respect the self disciplinary codes of the JEP (sectorial codes and codes of conduct) • NEW: Every ACC member can/should assign a JEP Ambassador JEP membership is included in ACC-fee
  • 27.
    • A setof guidelines for Native Advertising • Co-written by CC, ACC and UBA • Controlled by JEP in case of complaints Native Advertising Guidelines, written by our EC CM
  • 28.
    Influencer Guidelines, writtenby our EC P&IR • As a response to the ‘recalled’ Influencer Guidelines from the FOD Economy • Under the umbrella of CC • Approved by all other Belgian associations (BAM, UBA, Feweb) • Controlled by JEP
  • 29.
    • A serviceagreement template • To streamline agreements between agencies and influencers • And to guarantee respect for the Influencer Guidelines Contract Template for Agencies/Influencers
  • 30.
    • A setof Guidelines for the Selection of an AV production company • Purpose is to provide clear indications of what is to be expected from all parties • It comes with a Briefing Template for an audiovisual production AV Production Guidelines
  • 31.
    Specific initiatives forthe Event agencies:
  • 33.
    Membership Event Confederationis included • E-C was founded by ACC, BESA & Febelux in 2020 • It is open to all Associations in the Event industry • It defends the broad interests of the event sector • And serves as the lobbying organisation for event associations
  • 34.
    Dear receiver ofthis invoice, These are turbulent times for everybody and every business. Especially for the creative industry. Yet, we witness a tremendous sense of adaptation, flexibility and solidarity. The agency that sends you this invoice undoubtedly has been working in quite difficult circumstances over the past year to come up with innovative solutions to help you grow or at least maintain your business. And in doing so, they involve suppliers and freelancers for whom it is even more difficult to make ends meet. Each invoice stands for a team of hardworking people: strategists, project managers, creative teams, producers, technical people and suppliers, who dedicate all their talents to the success of your brand and company. Which is why the Association of Communication Companies and the Event Confederation humbly ask you to pay their invoices within the agreed terms, preferably within 30 days. And by doing so, to respect the European Late Payment Directive. Thank you for your understanding and cooperation, Johan Vandepoel CEO Association Communication Companies Vinciane Morel President Event Confederation A special thanks to Ogilvy Romania and Ogilvy Social.Lab Brussels for the campaign. Open Letter to respect 30d Payment Terms, endorsed by UBA
  • 35.
  • 36.
    Educating the eventsector post Covid
  • 37.
    • Different interpretationstaks levels on catering (2020) • Different interpretations on taks deductibility (2021) We set things straight regarding taks audits
  • 38.
    • A templatein collaboration with MVVP lawyers • For creative/commercial interim independents • With clauses that minimize fiscal/social hazards • Available in NL, FR, ENG • Downloadable on acc.be Standard Freelance Contract
  • 39.
    • A templatethat regulates the cession of rights from actors and authors • Mainly in the field of interviews for content purposes • Created by AdaStone Law • Downloadable on acc.be Cession of Rights Permission template AFSTAND VAN RECHTEN Ik, ondergetekende:___________________________________________________ (Vul naam en voornaam in) Geboren op: _________________________________________________________ Gedomicilieerd te : ____________________________________________________ (Vul straat, nummer, postcode en stad in) geef mijn akkoord om: - gefotografeerd /gefilmd/geïnterviewd te worden in het kader van de campagne [vul naam van de campagne in]; - dat mijn naam, afbeelding, stem, werken en alle andere aspecten die me betreffen, gefotografeerd, gefilmd, en vastgelegd mogen worden met het oog op de verspreiding hiervan aan het publiek; - en bijgevolg om de nodige rechten voor de exploitatie en de mededeling aan het publiek van deze afbeeldingen, filmen en geluidsbanden af te staan aan [vul naam onderneming in], gevestigd te [vul adres onderneming in], ingeschreven in het KBO met ondernemingsnummer [vul ondernemingsnummer in] (hierna, de ‘Onderneming’). De rechten die worden afgestaan behelzen onder meer de persoonlijkheidsrechten (recht op afbeelding, naam en stem) en de auteurs- en naburige rechten verbonden aan mijn werken (het recht om mijn stem en afbeelding vast te leggen en op te slaan, om de beelden te kopiëren, aan te passen en te verspreiden naar het publiek, zonder enige beperking in hoeveelheid, integraal of gedeeltelijk, via elke drager en in formaat, en in het bijzonder het recht om de sequenties van beelden te digitaliseren of laten digitaliseren, te kopiëren of laten kopiëren, in het verkeer te brengen, te verspreiden, verkopen of laten verkopen; het recht om de werken te verhuren, mee te delen aan het publiek, overal en via elk kanaal of medium, daarbij inbegrepen de uitzending via netwerk en/of andere systemen voor telecommunicatie (analoog of digitale radiogolven, analoge of digitale kabel, Internet - inclusief sociale medianetwerken - satelliet, analoog, mobiel netwerk) rechtstreeks of on-demand; het afgeleide en secundaire exploitatierecht, in het bijzonder op alle papieren dragers (pers, affiches, magazines, boeken), audio en visuele dragers (digitaal of fysiek). Deze afstand, waarvan ik het ongestoord genot garandeer, is gedaan ten kosteloze titel, voor de volledige duur van de bescherming van de rechten, wereldwijd, voor alle talen en via alle dragers zoals hierboven omschreven. De Onderneming: - is de enige die kan beslissen omtrent de hierboven genoemde rechten en werken tijdens de uiteindelijke montering van de beelden, inclusief het volledige of gedeeltelijke gebruik; - kan deze rechten afstaan aan elke derde; - is niet verplicht mijn naam en titel te vernoemen in de (eind)generiek van de filmen. Datum :……………………………………………………………… Handtekening:………………………………………………… (voorafgegaan door “gelezen en goedgekeurd”)
  • 40.
    • A standardform to unify Purchase & Sales terms • To avoid non signing by clients, mainly among event agencies • Developed by AdaStone Law and accredited by ACC • Downloadable on acc.be Standard Purchase & Sales Templates
  • 41.
  • 42.
    Strengthen our businessconsulting skills  Via Solvay Creative Consultancy Program Better quality education inflow  Via Whitepaper, EC Young Talent, School Corner Stimulating collaborations between agencies  Via ACC MatchMaker Engine Accelerate diversity in agencies  Via Immersion Day & Roadshows w/ ASATT Become a leading force in ESG  Via creation Expert Center Sustainability The President’s agenda:
  • 43.
    • 1st CreativeConsultancy Program with Solvay • 26 CEO’s and their SD’s: 10 days training + Hackaton • 2nd ‘improved’ edition planned for 2022 1. Strenghten our business consulting skills
  • 44.
    Training & integratingbetter qualified school leavers What did we do so far? • Surveys with agency managers & youngsters to define needs & gaps • 3 World Cafés (2FL/1FR with 12 Universities & Colleges + agency representatives) • ACC Whitepaper for the entire educational sector with next steps w/o 11/10 What do we plan as of October: • Creation of our 1st mixed Expert Center “Young Talent”, with agency HR managers and School representatives • Survey among all Universities and Colleges to: • Update our database • Ask for their needs regarding guest lecturers, agency visits, internships, speed- dating sessions, educational programs and research programs • Creation of an online platform “School corner” on which Agencies & Schools can consult and schedule all of this 2. Better quality education inflow
  • 45.
    Whitepaper: a 26precommendation For schools – students - agencies
  • 46.
    A plan toconnect complementary ACC agencies • Goal: explore eco-systems & alliances among agencies from different disciplines • We created a Tinder-like MatchMaker Engine, based on: • Complementarity in agency services • Similarity in values and agency culture • 36 agencies filled in their profile, Matching starts w/o 18/10 3. Stimulating internal collaboration
  • 47.
    A plan toclose the diversity-gap in our sector • Goal: to assure that our consumer insights cover the entire population • Problem setting: • We have no clue of the (media) consumption & values of a growing part of our population • Lack of esteem for our profession and absence of role models are main barriers to join us • Our plan: to connect people with migration background and agencies via ASATT • Immersion Day for agency managers and A Seat At The Table: March 2022 • Four Roadshows for 100 youngsters @ 12 agencies in Antwerp, Brussels (2x) and Ghent • Followed by selective invitations for ACC & participating agencies’ trainings & events • First Roadshow: November 24th 4. Accelerating Diversity in our sector
  • 48.
    • Environmental SocietalGovernance • Stands for Climate change (sustainability) and Social inequality (D&I) • If we don’t act now, there will be serious (financial) implications • ACC intends to become a partner in action to its’ members and stakeholders • This will become actionable in the form of: • Mainstream Operations: what our members do to measure, reduce and offset • Downstream Operations: what we can do to get our suppliers to do the same • Outstream Operations: to have an impact on clients, business, consumers (w/ UBA&CC) • We hired a new Sustainabilty Manager and will create a new Expert Center 5. Become a leading force in ESG
  • 49.
    COLLAB: a Client/Agencyevaluation tool 3 dimensions •EXPERTISE competence & skills for an effective relationshi •PROCESS efficiency of the relationship •ATTITUDE general ‘chemistry’ and value matching
  • 50.
    Several options ofevaluation 360° Brand Agency 180° Brand Agency 90° Brand Agency evaluates evaluates evaluates
  • 51.
    A standardized Belgianbenchmark Based on 433 interviews so far
  • 52.
    Broadly accepted bybrands & agencies participating brands participating agencies
  • 53.
  • 54.
    • In partnershipwith PitchPoint, UBA and inspired by IPA • We will publish a paper with all existing remuneration modes • We will instruct agencies how to move towards more sophisticated – value based – remuneration modes • Next Step: validation by UBA Educate on “Pricing for Success”
  • 55.
  • 56.
  • 57.
  • 58.
    • What: ACCcoordinates all applications from schools wanting to visit an agency: +/- 40 groups, mainly ATL & digital agencies • Target: last year students marketing & communication • When: All year through, depending on availabilities agencies • Was extended to Event Marketing and Content Marketing Open door Days
  • 59.
    • Purpose: toensure students to prepare in the best way for a job in the creative industry • In the Toolkit, we offer: • A charter with 9 criteria and guidelines (incl NDA template) • A checklist with criteria for a good internship and guidelines • A Certificate with logos ACC and agency We offer Internship Toolkits & Certificates Criteria for ACCredited Internships Checklist *Mandatory 1. Profile domain* The intern should belong to a job profile domain within Marketing Communications: Advertising, Event management, PR, Brand Activation, Content Marketing and Digital: 2. Development plan* The intern and the agency should draft a development plan with details about the internship. 3. Content* The content of the internship should include relevant tasks from the job profile domain, real client cases and exposure to the other job profile domains within the agency. 4. Mentoring* The intern should have both a school and an agency mentor, responsible for following up the intern’s progress. 5. Duration & Workload A minimum duration of 10 weeks is recommended within a standard 38 hour per week workload. 6. Recognition The intern should be encouraged to pitch his/her own ideas, work on their execution and be acknowledged for them thereafter. 7. Legal requirements* Interns should work under a standard internship agreement, stating legal rights and obligations. 8. Reimbursement of expenses ACCredited internships are unpaid, but reimbursement of costs is recommended. 9. Evaluation* The interns should be evaluated by both mentors, according to predefined criteria. Overview of responsibilities School Agency Provide job profile curriculum Provide knowledge and experience for the different job profiles Assign a school internship mentor Assign an agency internship mentor Participate in drafting the development plan Participate in drafting the development plan Implement a minimum internship length Organise a 30 min per week 121 meeting Provide a standard legal internship agreement Assign real client case tasks to the intern Provide insurance coverage Ensure recognition where appropriate Facilitate a final evaluation Provide reimbursement of expenses Provide a final evaluation
  • 60.
    We give guidanceto jobseekers
  • 62.
    • All ACCmembers can put job offers on our site for free • For full time or part time jobs, freelancers or internships • For jobs in Client Service, Creative, Strategic or Technology departments We offer a free Job Corner on our website
  • 63.
    We organize speeddating sessions
  • 64.
    Talent search @The Hunt, CDate Night & YET Day
  • 65.
    YOUNGDOGS: pitch sessionsfor Young Creatives 6 pitches per year Real clients - real briefs Creatives under 28yo (both working & studying) Two weeks to work on brief Ideas are judged by 2 or 3 Belgian CD’s & client Winners get ticket to Cannes
  • 66.
    • A dating-sitefor young creatives looking for a partner • 30% of young creatives are looking for a creative partner • Admates is free of charge, sponsored by MM & ACC • Admates features ‘Bros&Sis’: experienced creative advisors • www.admates.online ADMATES by YoungDogs, MM & ACC
  • 67.
    • There isa strong demand for more/better freelancers • More disciplines, more variation jrs vs srs, even internships • There is a big need for a performant platform to display offer freelancers • Informative, re-active, transparent • ACC has a partnership with The Maffia • They address our needs and offer rebates to ACC members: • Diversification of profiles • Transparent price model and rebates for ACC members • €55 rebate on finders’ fee < 1 month • €1.000 rebate on finders’ fee > 1year We professionalized the Freelance offer
  • 68.
    • What: ahelpdesk with a lawyer company, specialized in marketing & communication • How much: €185/question/90 mins or, if complicated they will send a quote upfront • When: available at all times We offer a Legal Helpdesk with AdaStoneLaw
  • 69.
    • Reclame voorelk medium (internet, TV, radio, cinema, outdoor, pers, etc.), promotionele verkooptechnieken en handelspraktijken • Sponsoring, merchandising, events, wedstrijden en tombola’s • Eerbied voor het privéleven en bescherming van persoonsgegevens • Prijsreglementering • Verpakking en etikettering • Commerciële communicatie betreffende specifieke producten en gericht op gevoelige doelgroepen (tabak, alcohol, medicamenten, kinderen) • Elektronische handel • Auteursrecht, merkenrecht, tekeningen en modellen, recht op afbeelding • Juridische aspecten van PR-opdrachten • Reclametechnieken, product placement, teasing • Algemene contractuele beginselen uit de reclamesector • Algemeen advies over de Tax Shelter Typical questions for the Legal Line
  • 70.
    • What: advicefrom a lawyer company, specialized in tax law • How much: standard tax/juridical questions at a flat rate of €185. For more complex matters, you will receive a quote • When: available at all times Tax advice from Lauwers & Seutin
  • 71.
    • A goodbriefing is key for a strong campaign • ACC & UBA developed briefing templates for • Integrated campaigns • Event Marketing campaigns • Content Marketing campaigns • Public & Influencer Relations • Combined with MasterClasses @UBA Briefing Templates, by ACC and UBA
  • 72.
  • 73.
    • 4th You& Corona Survey in Q1/21 • Extra questions on: • Issues with resilience @work • Homeworking issues: impact on extra benefits mobility and home office • Who looked for extra funding or took a loan? • 86 agency (groups) participated • Survey “Employees & Corona” in Q1/21 • To check on homeworking and resilience • 675 employees from 77 agencies participated • Agencies >3 employees got their own report Monitoring the Corona-impact to our sector
  • 74.
    Salary & HourlyRates survey
  • 75.
  • 76.
    Incl. Hourly Ratesemployees & Daily Rates freelancers
  • 77.
  • 78.
  • 79.
  • 80.
    • A survey,called Custometer • Conducted by Insites • Measures online & offline content • Provides feedback on readership • Measures effect on brand perception We offer Content measurement tools
  • 81.
  • 82.
    • The TripAdvisor for trainings, courses and events in our sector: • ACC initiated, ACC hosted or ACC endorsed • For members/non members; interns/jrs/srs/all • For Account Mnt, Creative-, Financial-, Mnt-, Personal-, strategic- and Techology Skills The Brainery: our platform for trainings
  • 84.
  • 86.
  • 87.
  • 91.
    2nd European EditionContent Marketing World
  • 92.
    Creative Strategy Night(APG UK Winners)
  • 93.
  • 94.
    HYPE Cycle forStrategic Planners
  • 95.
    HYPRE Cycle forPR Executives
  • 96.
    FAME Cycle forAccount Managers
  • 98.
  • 99.
    Mini cycle mediaessentials for accounts
  • 100.
    23/11: Legal Daywith AdaStone - Part 1
  • 101.
    23/11: Legal Daywith AdaStone - Part 2
  • 102.
    What: online learningprograms w/ exam Foundation Certificate: young accounts/ strategic planners Effectiveness Essentials Certificate: accounts/ strategic planners Advanced Certificate in Effectiveness: high potential agency leaders Online Learning Certificates iaw IPA UK
  • 103.
  • 104.
    • At APHogeschool Antwerp • Supported by ACC/Custo • For students & professionals • Benefits for ACC members Content Mktng: Postgraduate Content Mktng
  • 105.
    • A practicalguide for clients and agencies • Outlines do’s and don’ts when working with several agencies in order to avoid chaos, frictions and jealousy • In combination with learnings from Masterclass with ACC, UBA and EACA A manual for Multi Agency Relationships
  • 106.
    • Tailor madefor acc members iaw Talent Lab • Provides a recognized Certificate Prevention Advisor Level 3 • Dutch spoken; 5 working days: 19, 20, 21, 26, 27/11 • ACC members can ‘earn’ 240€: cost = 1.000€, but subsidized by KMO Portefeuille Sectorfonds & Betaald Educatief Verlof • Next session in 2021; 3 participants so far >< we need 6 Events: A 5 day workshop ‘Prevention Advisor’
  • 107.
    Exchange sessions withUBA Expert Communities: 1. “Excellence in B2B CM for the EC B2B – Feb 22 – by Bart L and Koen DN 2. “Video & SEO? So different, yet so complimentary” – June 4 – by Sam B (SB) & Floris L (HH) 3. “Learnings from Cleveland” – 17 Oct – Koen D 4. “How to create a powerful content hub?” – Jan ‘19 – by Hans DL + Intracto + MM and by Air + BMW + Newsmaster 5. “8 Rules for groundbreaking native advertising” – March ‘19– by Bart L & Pieter V 6. “How to re-brand/re-position successfully through CM” – TBC– by Olivier VdS Training sessions for UBA Academy (always from 13.30 to 17.00): 1. “How to apply CM techniques in Internal Communication?” – 12 Sept – Michel L & Karen 2. “Social Media & Content Marketing” – 22 Oct – Tom B 3. “ROI & Content Marketing Reporting”– 10 Dec – Pieter V & Michel L 4. Client Briefing Content Marketing – 22 Oct ‘19 – Jef DB We offer trainings on content marketing @UBA
  • 108.
  • 109.
  • 110.
    • Belgian Jurymembers in Cannes present the hottest cases and their experiences • Targeted to young people who couldn’t attend Cannes • But like to party as in Cannes • Edition 8: canceled due to corona St-Canneke: straight from Cannes Festival
  • 111.
    A New Platform:bestofawards.be
  • 113.
    Combining the Bestof Activation Awards …
  • 114.
    with the Bestof Event Awards, …
  • 115.
    and the Bestof Content Awards
  • 116.
    • To promoteCreative Thinking, not just effectiveness • For strategy with strongest transformational impact • Chosen by ACC members Effie Jury • Handed out at the Effie’s Initiator of Strategy Excellence Award @Effies
  • 117.
    Partner Media MarketingAGENCY OF THE YEAR
  • 118.
    Partner BAM MARKETINGLEADERSHIP Awards
  • 119.
  • 120.
    • Sign in:www.accbelgium.be => About us => Newsletter • Overview of ACC initiated projects • Links to subscription- or download pages A monthly Newsletter
  • 121.
  • 122.
  • 123.
    Follow us onSocial Media
  • 124.
    Follow us onSocial Media
  • 126.
  • 127.
  • 128.
    HOW TO BECOMEA MEMBER?
  • 129.
    Submit a filewith the following elements: Signed ACC Charter with declaration regarding bankruptcy, RSZ, VAT, rejection bribery, adherence to conventions JEP, … Last years’ balance sheet or signed Income Declaration ‘Peer’ check among existing members of main discipline Possible issues will be handled by Ethical Committee Measures in case of disloyal Members: Abuses can be reported at ‘Red Line’ Issues will be handled by Ethical Committee How to become an ACC member?
  • 130.
    Fees are basedon last year’s gross margin
  • 131.
  • 132.
    FEEL FREE TOADD, STEEL, COPY, ADAPT, CHANGE, IMPROVE, …
  • 133.
    BUT PLEASE, DOIT WITH RESPECT AND COMMON SENSE
  • 134.