Abridged Volunteer Training
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Hoshicon began as a one-day anime convention attracting a few hundred attendees and has grown into a three-day event with over 4,000 attendees and 50 staffers. The goal is to create the best experience for attendees. Volunteers are expected to remain courteous, defer to staff in emergencies, behave professionally, avoid consuming alcohol on duty, and identify themselves by wearing badges and staff t-shirts.
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Abridged Volunteer Training
- 2. Welcome! • Hoshicon started as a one- day event at UNCC attracting a few hundred attendees. It quickly grew to a three-day event with around 4,000 attendees. • Currently Hoshicon has over 50 staffers
- 3. Our Mantra • Our goal is to create the best experience we can for our attendees • Hoshicon is for the attendees
- 4. Code of Conduct • Remember that Hoshicon is for the attendees. Remain courteous and patient. • Staff and volunteers are a team — defer to staff in times of crisis • Be on your best behaviour! You are a reflection of our convention! • Do not do anything that you wouldn’t want a volunteer of a convention you were attending to do. • Please eat, sleep, drink and shower. • Do not invite your friends to con ops and keep all areas clean. • Do not consume alcohol while on duty.
- 5. How to Identify Staff • All on-duty staff members are required to wear Hoshicon staff t- shirts (mock-up coming soon) • Staff members are also given a different badge than regular attendees (staff and volunteer badges are jumbo-sized!) • Executive staff may be wearing business casual clothes • Volunteer members may also be given yellow vests but do not get t- shirts • Staff members and select volunteers will have walkie-talkies/radios!
- 7. Badge Guide
- 9. Your First Shift • Make sure you have your regular attendee badge! (Registration will give you priority if the line is long! Tell them that you are a volunteer.) • Head to con ops on the second floor of the hotel. • Locate a volunteer staff member and sign in! • Trade in your attendee badge for a volunteer badge. • Information will given to you on where to head! • When your scheduled shift is over, head back to con ops to sign out and get back your attendee badge. • Always sign in and out!