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Acxiom overview 1
[object Object]
Public in 1983: Nasdaq (ACXM)
6,300+ associates and 5,700+ clients worldwide
Global coverage: NA, EMEA, APAC
Annual turnover: $1.3 billion
Over 70% of total revenue is from clients under long-term contracts2
Our Services & Capabilities     Consulting
Our Services & Capabilities
Trusted partner to world’s leading brands ,[object Object]
Host 400 of the 500 largest marketing databases in the world
100 Billion customer records processed and 10 billion data records updated monthly
5 Million URLs managed for search clients
Ranked 1 on AdAge’s list of US Top Agencies (April 2010)
Insight to behaviour on 1.2 billion email addresses – equivalent to nearly one-sixth of the world’s population12 of the top 15 credit card issuers 12 of the top 15 retail banking companies 12 of the top 14 automotive companies 8 of the top 10 retailers 7 of the top 10 telecom companies  8 of the top 10 property / casualty insurance providers 6 of the top 8 brokerage firms 3 of the top 5 media companies 3 of the top 5 pharmaceutical manufacturing companies 3 of the top 5 U.S. rankings of life / health insurance providers 2 of the top 3 cruise lines
Creating Seamless Customer Experiences 6

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Acxiom Overview

  • 2.
  • 3. Public in 1983: Nasdaq (ACXM)
  • 4. 6,300+ associates and 5,700+ clients worldwide
  • 7. Over 70% of total revenue is from clients under long-term contracts2
  • 8. Our Services & Capabilities Consulting
  • 9. Our Services & Capabilities
  • 10.
  • 11. Host 400 of the 500 largest marketing databases in the world
  • 12. 100 Billion customer records processed and 10 billion data records updated monthly
  • 13. 5 Million URLs managed for search clients
  • 14. Ranked 1 on AdAge’s list of US Top Agencies (April 2010)
  • 15. Insight to behaviour on 1.2 billion email addresses – equivalent to nearly one-sixth of the world’s population12 of the top 15 credit card issuers 12 of the top 15 retail banking companies 12 of the top 14 automotive companies 8 of the top 10 retailers 7 of the top 10 telecom companies 8 of the top 10 property / casualty insurance providers 6 of the top 8 brokerage firms 3 of the top 5 media companies 3 of the top 5 pharmaceutical manufacturing companies 3 of the top 5 U.S. rankings of life / health insurance providers 2 of the top 3 cruise lines
  • 16. Creating Seamless Customer Experiences 6
  • 17. Email Mobile Web Personalisation LEGACY DATA (e.g. Purchase History, POS, etc) Online Media (Display) Social Media The Issue: Disjointed Customer Experiences: Multiple-channel Customer Management Today Marketing Manager Communication Channel CMO Customer
  • 18. Product Marketing Service Sales Insight Common Challenges: organisational silos withdata held by function/business unit. Result: Disjointed customer experiences = lost revenue opportunities
  • 19. Product Marketing Service Sales Insight The “glue” that links all these silos and creates seamless interaction is an organisation’s most valuable asset:It’s customers!
  • 20. The “Virtuous Circle” of Customer Interaction 10 Source: McKinsey
  • 21. Email/Mobile Modelling “Sandpit” Point of Sale Business rules Web Personalisation Online Media (Display) Reporting / Analytics Social Media SCV Data clean, merge & append The “Closed loop” The Goal: Seamless Customer Experiences:True Multi-channel Customer Management Content Distribution
  • 22. Customer Recognition Superior proprietary recognition and matching capability: Abilitec® Links The foundation for all Single Customer View solutions Four-step process Clean the data Consistently recognise customers Enrich the data Data compliance 12
  • 24. 14
  • 25. Retail Consumer Dynamics Post-recession consumer Attitudes and opinions Actual behaviours Actionable insights Store performance Market basket analysis Next best actions 15
  • 26. The global interactive marketing services company www.facebook.com/ACXIOMcorp www.twitter.com/ACXIOM www.linkedin.com/companies/ACXIOM www.youtube.com/user/ACXIOMCorporation www.delicious.com/ACXIOM 16

Editor's Notes

  1. Exemplary solutions for Data Quality assurance and security Including details of any accreditations achieved