This document contains a summary of Abhishek Kumar's profile and experience as a Technology Lead. It outlines his 8 years of experience in the telecommunications domain providing support on applications built with technologies like Java, Pega, and Siebel. It also details his skills in automating solutions, programming languages like Java and PLSQL, and experience following ITIL processes for incident and problem management. The document lists his responsibilities as a team lead for projects at Proximus in Belgium, which include identifying defects and solutions, designing and implementing requirements, and assisting with troubleshooting systems issues.

1. Abhishek Kumar
353, Chaussee Saint-Pierre
Etterbeek
Brussels – 1040
Email: abhi_lancer@hotmail.com
GSM: +32-471232168
Technology Lead
Profile
Highly skilled Application Analyst with expertise in Automations, Java, PLSQL. Vast experience in high-volume
environments with strong analytical, communication and organizational abilities. Complex problem solver able
to identify a pattern and automate the solution.
Summary
 8 years of total IT experience in Telecommunication Domain.
 Providesupport onmultiple applications/ productsbased ondifferenttechnologies viz.Java,Pegaand Siebel.
 Shown exceptional skills in automating solutions reducing manual efforts in operational activities.
 Proven skills in Java, PLSQL, and Python.
 Experience in stakeholder and client interaction and ability to quickly adapt to different project
environments.
 Experience in incident management and problem management following ITIL processes.
 Shown appreciable leadership skills while managing a team size of 11.
 Proven skills in transitional projects.
Core Qualifications
 Programming Languages ( Java, PLSQL, Python)
 Root cause analysis
 ITIL v3 Processes
 Pega
 Servers (Web Sphere, Apache Tomcat)
 Databases (Oracle, MySQL)
 Tools (RAD, Eclipse,Toad, XML Spy, SQL
Navigator, HP Quality centre, HP Service
Manager, Sikuli)
 Data Processing.
 Analytical Skills
 Analysis, Designing frameworks and
Automations
Professional Experience
 Project#1 : NetworkProvisioning System.
 Project#2 : Lamborghini
 Project#3 : Salto
 Project#4 : MCOM
 Client : Proximus, BELGIUM
 Duration : March 2009 to Present.
 Environment : Java, JSP,SOA, Python,PLSQL, Sikuli, Pega 6.3 and 7.1
 Database : Oracle.
 Role : Technology Lead

2. Responsibilities (Team Lead)
 Application analyst for network provisioning system, MCOM.
 Identifying critical application defects and change requirements as per business requirements
and proposing optimum and quick solutions.
 Analysis, designing, and implementation of various requirements and solutions.
 Providing solutions for automations.
 Analysis of the rootcause forincidents leading direct impact on customers/ client/ business and
providing solutions.
 Problem management.
 Assist system engineers in troubleshooting the system and different provisioning applications
related issue.
 Optimally organize the workload across the team by making accurate time and work allocation
estimates based on complexity.
 Understanding Business requirements.
Responsibilities (Team Lead – Automation)
 Identification of processes which can be automated.
 Analysing and Designing framework for the automation.
 Developing complex reusable module as a plug in.
 Providing extensive knowledge in the application for coding.
 Identification of possible defects and security risks for these codes.
Responsibilities (Technology Analyst)
 Providing service specific inputs on admin model.
 Implementing service specific technology migration and up gradation activities.
 Analysis of the rootcause forincidents leading direct impact on customers/ client/ business and
providing solutions.
 Identifying critical application defects and change requirements as per business requirements
and proposing optimum and quick solutions.
 Frequent communication with client and presentations on system modifications to incorporate
new business changes and their impact.
 Understanding the requirements (both functional and non-functional) by going through the
specifications and inputs from business analyst and participate in creating high level estimates.
Education
Bachelor of Technology - Electronics and Telecommunication 2008
Uttar Pradesh Technical University Roorkee, India
Declaration
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the
responsibility for the correctness of the above mentioned facts.
Date: 24 November 2016 Abhishek Kumar.