Abdullah Alghamdi is a System Engineer from Saudi Arabia with over 5 years of experience managing shared hosting servers, cloud services, and a big data project hosted in STC's cloud. He has a Bachelor's degree in Computer Science and certifications in OpenStack, DNS configuration/troubleshooting, VMware vSphere, and data center virtualization. His responsibilities have included troubleshooting issues for customers, adding/deleting domains, monitoring servers, and designing secure network infrastructure.

1. ABDULLAH ALGHAMDI
Date of birth: 15/10/1988
Nationality: Saudi
Address: Riyadh 13245, Saudi Arabia
Phone number: 0568177181
Email address: a.m.g1988@hotmail.com
 PROFILE
Experienced System Engineer with a
demonstrated history of working in the
information technology and services industry.
Strong information technology professional with
a Bachelor's degree focused on Computer Science
from Al-Imam Muhammad Ibn Saud Islamic
University.
 WORK EXPERIENCE
System Engineer - NOC 08/2013 – 01/2016
STC Solutions
Managing and Operating the shared hosting
servers for the customers that hosted in:
• Internet Information Services "IIS" (Windows
Server).
• Web Hosting Control Panel "cPanel" (Linux
Server).
Here're some of daily tasks:
1- Troubleshooting the issues that facing the
customers as:
o Website issues: Guiding the customers to
solve their websites errors.
o Email issues: Do the needful
troubleshooting to solving the issues that facing
the customers in SendingReceiving.
o DNS: Add, Delete and Modify the DNS
records for the customers that hosted in our
shared hosting.
o FTP: Providing FTP access to our
customers to upload their website files.
2- AddDelete customer's domains in our shared
hosting.
3- Monitoring the shared hosting servers
resources.
4- Guiding the customers to reserve and register
their domains in NIC.SA or Register.com.
5- Managing the customer’s domains that
hosted in our DNS Service only (Men&Mice).
.
 WORK EXPERIENCE
System Engineer - Cloud 02/2016 – 05/2018
STC Solutions
• Troubleshooting cloud services issues that
facing the customers,
Here’re some of customers issues:
o VM Issues: Create, Console Access,
Remote Access, Terminate, Boot new VM from
Snapshot, Resize VM resources, Allocate Public IP,
etc.
o vNetwork Issues: Create, Configure,
Delete, etc.
o vRouter Issues: Create, Configure, Delete,
etc.
o Firewall: Create group police, OpenClose
ports, Assign group police to the VM, etc.
o Volume: Create, Take a Snapshot, Detach
from the VM, Attach to the VM.
• Managing customers domains that hosted in
our DNS Service (InfoBlox).
System Engineer || - MSO 06/2018 – present
STC Solutions
Managing Big Data project hosted in STC cloud:
- Deploying, configuring and managing the
servers (Windows, Linux).
- Configuring AD policies and the needful logs.
- Updating the security patches.
- Scanning and blocking the hashes and IOCs.
- Design the network, subnets and needed ports
for each server to securing the servers as much
as we can.
- Checking the status of the daily backup jobs, and
test it by restoring the backup on test server.
- Configuring monitor solution to monitor our
servers, applications and services.
- Configuring audit solution to audit our servers
logs.
- Applying Multi Factor Authentication on the
jump server.
- Condinate with the concern teams if needed.
- Checking the licenses validation (Https, Apps,
etc..).
- Make sure to transfer the data between BE & FE
through secure channel.
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2.  EDUCATION
Computer Science
Imam Muhammad Ibn Saud Islamic University,
Riyadh, Saudi Arabia
 SKILLS
Cloud OpenStack Mirantis
Microsoft Windows Active Directory
IIS DNS Infoblox Mine & Mice
Mail Gateway Ironport FTP
 CERTIFICATES
Mirantis Certified
Administrator for
Openstack Professional
Level 2016
Core DDI Intermediate
Configuration (CDIC) 2017
Core DDI Advanced
Troubleshooting (CDAT) 2017
VMware vSphere 6.5
Foundations 2018
VMware Certified
Professional 6.5 – Data
Center Virtualization 2018
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